Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10554382December 2, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED SEVERAL TIMES AND BECAME HARD TO TURN. THE INFORMATION SYSTEM ALERTED A POWER STEERING FAILURE AFTER THE FAILURE HAD OCCURRED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE STEERING WHEEL SENSOR HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554285December 1, 2013
ELECTRICAL SYSTEM
KEY IS STUCK IN THE CYLINDER WITH THE ENGINE RUNNING. I CAN NOT TURN OFF THE ENGINE, ON A SUNDAY NIGHT. NO OPTIONS, BUT TO LEAVE THE CAR AT THE DEALERSHIP WITH THE CAR RUNNING AND UNLOCKED. COST WAS $499.50 TO REPLACE, PLUS LOSS OF WORK THE FOLLOWING MONDAY. TODAY'S DATE IS NOVEMBER 30, 2013, HAPPENED AGAIN WITH THE CAR OFF, (ABOUT TWO YEARS LATER). I FOUND HUNDREDS OF REPORTED INCIDENTS OF THIS KNOWN DEFECT ON THE INTERNET AND IS NOT CONSIDERED A REASON FOR THE MANUFACTURE TO RECALL THE DEFECT, AS IT DOES NOT MEET A SAFETY ISSUE AS OUTLINED BY NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554123November 29, 2013
STEERING, ELECTRICAL SYSTEM
AS I WAS DRIVING HOME ON THE HIGHWAY, THE POWER STEERING LIGHT WENT ON AND THEN I LOST POWER STEERING. I PULLED IT OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. AFTER WAITING A FEW MINUTES, I TURNED THE CAR BACK ON. IT WAS FINE - FOR A BIT. DURING MY 21 MILE COMMUTE, THIS HAPPENED 4 TIMES. EVERY TIME, I LOST POWER STEERING, PULLED THE CAR TO THE SIDE OF THE ROAD, AND TURNED IT OFF. EACH TIME I TURNED IT ON, IT WAS FINE FOR A BIT. THIS IS VERY UNSAFE DUE TO THE LACK OF STEERING - IT FELT LIKE I WAS DRIVING A TRACTOR EACH TIME THIS HAPPENED AND TURNING CORNERS WAS VERY DIFFICULT. ONCE I GOT HOME, WE CHECKED THE OWNER'S MANUAL AND IT STATED THAT WHEN THIS HAPPENS, THE ELECTRONIC POWER STEERING DEVICE IS FAULTING. WE CHECKED ON THE INTERNET TO FIND OUT HOW TO PURCHASE THAT PART AND DISCOVERED THAT THERE ARE SEVERAL REPORTS CLAIMS THAT THE 2007-2009 HHR AND COBALTS HAVE THIS SAME ISSUE. SO, WE CALLED AND PURCHASED A PART FROM THE CHEVROLET DEALERSHIP IN ELBURN. I ASKED THEM ABOUT HOW TO MAKE A COMPLAINT AND I WAS LED TO DISCUSS THIS WITH GM AND MAKE A COMPLAINT. THEN, I AM MAKING A COMPLAINT WITH YOUR COMPANY AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554129November 29, 2013
STEERING
WHEN I DRIVE MY CHEVY HHR IS WAS NOT SOUND ALERT ONLY THE POWER STEERING LIGHT COME ON AND HARD TO DRIVE ALMOST HAD ON ACCIDENT,WHEN I TRY TO CHECK THE FLUID IS NOTHING SO I CALL THE LOCAL DEALER AND TOLD ME THAT KIND THE CAR NO USE POWER STEERING FLUID IS ELECTRIC MY CONCERN IS POST TO HAVE SAME KIND OF ALERT BEFORE USED IN MY CASE IS HAPPENED ON A BUSY STREET . MAYBE YOU GUYS HELP TO THIS NOT HAPPEN AGAIN HOW I DON'T KNOW MAYBE WITH THE CHEVROLET COMPANY BECAUSE I HEARD I NOT THE FIRST PERSON THIS IS HAPPEN CAN BE A DEFECT IN THE CAR...... THANKS FOR U TIME I TRY TO WRITE CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554138November 29, 2013
STEERING
POWER STEERING OVERHEATS CAUSING POWER STEERING TO QUIT WORKING WHEN WHEEL IS TURNED TO LEFT OR RIGHT WHILE CAR IS STOPPED. THE MOVEMENT IS NECESSARY TO PARALLEL PARK THE CAR. ONCE OVERHEATED YOU NO LONGER HAVE POWER STEERING MAKING THE CAR DIFFICULT TO DRIVE. THIS IS VERY DANGEROUS FOR A NEW TEENAGE DRIVER. CHEVY KNOWS OF THE ISSUE, WAS TOLD BY GM THAT A REPLACEMENT MOTOR HAS THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553973November 27, 2013
STEERING
I WAS DRIVING AT APPROX 40 MPH ON A SURFACE STREET. I HEARD A CLICK AND THE POWER STEERING MESSAGE CAME ON THE DISPLAY AND THEN THE WHEEL BECAME EXTREMELY HARD TO TURN. I RESTARTED THE CAR AND THE POWER STEERING CAME BACK. THE POWER STEERING MESSSAGE CONTINUES TO COME ON AND THE POWER STEERING GOES OUT AFTER DRIVING THE CAR LESS THAN 5 MIN EACH TIME I HAVE DRIVEN IT SINCE THE INITIAL INICIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553807November 26, 2013
STEERING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING THE CAR GOT UP TO 25 MPH AND THE STEERING WENT OUT, THE CAR WAS HARD TO STEER I TURNAROUND FOR HOME. I TURN THE CAR OFF TOOK THE KEY OUT OF THE IGNITION PUT IT BACK IN STARTED THE CAR UP AND IT WORK FOR ONE MINUTE AND WENT OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553826November 26, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME VERY TIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,398.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553661November 25, 2013
STEERING
POWER STEERING GOES OUT, IT WILL BE FINE THEN ALL OF THE SUDDEN WHILE DRIVING THE STEERING TIGHTENS UP AND I CANNOT TURN LIKE I AM SUPPOSE TO, THIS HAPPENS QUITE OFTEN AND I AM WORRIED ABOUT THE SAFETY OF MY CHILDREN AND MYSELF. THE FIRST TIME IT HAPPENED I HAD MY CHILDREN WITH ME AND I HIT A CURB WHICH TORE MY TIRE UP. IT HAS HAPPENED NUMEROUS TIMES WHICH HAS ALMOST CAUSED ME TO WRECK INTO OTHER CARS AND A SEMI. I WOULD NOT COMPLAIN BUT IT HAS HAPPENED NUMEROUS TIMES AND I HAVE CHILDREN. THIS IS NOT SAFE AT ALL AND I CANNOT AFFORD TO HAVE IT FIXED BECAUSE I WAS TOLD IT WOULD COST ABOUT $300, I GOT ONLINE TO SEE IF THERE WERE ANY RECALLS, BUT FOUND NO RECALL ON THE HHR AND THERE WAS A RECALL ON THE COBALT WHICH APPARENTLY HAS THE SAME BRAND OR TYPE OF POWER STEERING, THIS IS RIDICULOUS THAT CHEVY HASN'T HAD A RECALL ON THIS ISSUE, THEY SHOULD BEFORE SOMEONE GETS KILLED AND FOUND I WAS NOT THE ONLY PERSON WITH THIS PROBLEM IT APPEARS NUMEROUS COMPLAINTS FOR THIS SAME DEFECT. THE POWER STEERING ISSUE IS MY MAIN ISSUE I AM SCARED I AM GOING TO END UP HAVING A WRECK LIKE HAVE ALMOST HAD NUMEROUS TIMES, THIS IS THE ONLY CAR I OWN SO I AM WORRIED ABOUT MY CHILDREN'S SAFETY!!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553709November 25, 2013
STEERING
I WAS STOPPED AT AN INTERSECTION MAKING A RIGHT HAND TURN WHEN THE POWER STEERING STOPPED WORKING WITH OUT NOTICE THANKFULLY I WAS NOT MOVING AND DID NOT HAVE FAR TO GO (40FT) TO PULL INTO THE BUISNESS PARKING LOT IT WAS STRUGGLE FOR ME TO GET THE CAR IN THERE. THIS IS A SAFTEY ISSUE THAT NEEDS TO BE CORRECTED BEFORE SOMEONE OR A FAMILY IS KILLED . ANYONE WITH WEAK MUSCLES OR ARTIFICAL LIMBS WHO IS TRAVELING ON A ROAD OR THE HIGHWAY MAY NOT BE AS LUCKY AS I WAS AND COULD SUFFER VERY SERIOUS INJURY OR DEATH . I CONTACTED MY LOCAL CHEVROLET DEALER KEVIN (SERVICE WRITER) AND ALSO SPOKE WITH HAROLD (10YRS WITH CHEVROLET IN DETROIT) WHO SAID MY VIN# DOES NOT FALL UNDER ANY TYPE OF RECALL OR ASSITANCE TO CORRECT THIS PROBLEM. HOW MANY PEOPLE WILL BE INJURED OR KILLED BEFORE CHEVROLET DECIDES TO CORRECT THIS ISSUE ???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553616November 24, 2013
STEERING, ELECTRICAL SYSTEM
WHILE OPERATING, MY VEHICLES POWER STEERING SHUTS OFF AND MY "POWER STEERING" ALERT APPEARS ON THE DASH. IF THE CAR IS SHUT OFF, AND TURNED BACK ON IT WORKS PROPERLY; AND THEN SHUTS OFF AGAIN RANDOMLY. THIS HAPPENS NEARLY EVERY TIME I DRIVE IT, SOMETIMES SEVERAL TIMES. THERE IS NOTHING CONSISTENT WITH DRIVING CONDITIONS, SPEED, DURATION OF DRIVING WHEN IT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553293November 22, 2013
STEERING
POWER STEERING STOPS WORKING. IT BEGAN ABOUT A MONTH AGO, SCARED ME A LOT. AT FIRST IT WOULD HAPPEN AFTER I DROVE IT A BIT BUT NOW IT HAPPENS AFTER ABOUT 30 SECONDS. I WORRY ABOUT NEEDING TO STEER TO AVOID SOMEONE AT SLOW SPEEDS. I LIVE IN A CROWDED COMMUNITY AND PEOPLE, DOGS, BIKES, SKATEBOARDERS AND CHILDREN ARE ALWAYS JUST WALKING OUT ONTO THE ROAD. ALSO, I DRIVE INTO FARMER'S MARKETS AND SWAP MEETS WHERE PEOPLE ARE ALL MILLING ABOUT AND LOTS OF MANEUVERING NEEDS TO BE DONE TO AVOID ACCIDENTS. NO POWER STEERING MAKES THIS VERY HARD TO DO. I CAN'T AFFORD TO FIX AS I M BARELY MAKING ENOUGH MONEY TO CONTINUE WITH MY SMALL BUSINESS. CALLED CHEVROLET AND THEY TELL ME THIS IS NOT A RECALL ISSUE. THEY WILL CHARGE ME $125 JUST TO LOOK AT IT. AND I HAVE TO GIVE UP USING THE CAR. THIS IS CRAZY THAT NO RECALL HAS BEEN DONE CONSIDERING ALL THE COMPLAINTS AND FACTS OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553160November 21, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE ATTEMPTED TO MAKE A TURN AND THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,227.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553024November 20, 2013
STEERING
IT HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. STARTED UP THE CAR, AND HEARD A COUPLE BEEPS AND ON THE INFORMATION CENTER IT SAID "POWER STEERING" AND COULD BARELY MOVE THE STEERING WHEEL. I HAVE READ THAT CHEVY HAD A RECALL ON THE COBALT WHICH USES THE SAME PARTS AS THE HHR FOR STEERING, WHY IS THIS NOT RECALLED ALSO. IT MAKES NO SENSE. I'VE ALSO READ OF PEOPLE HAVING ACCIDENTS IN HHRS DUE TO THIS ISSUE. MY DAUGHTER ALSO WAS DRIVING THE CAR AND THE STEERING JUST WENT OUT ON HER AT ABOUT 20 MPH. THIS IS VERY DANGEROUS AND SEEMS PRETTY COMMON ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552961November 19, 2013
STEERING
STEERING IS NOT CORRECT. STEERING WHEEL JERKS WHEN BRAKES APPLIED. HAVE HAD IT CHECKED BY 2 MECHANICS AND LOCAL GM DEALER SHIP. RECOMMEND REPLACING AT LARGE EXPENSE. HAVE RESEARCHED THIS PROBLEM AND IT IS VERY COMMON AND MANY CASES MUCH MORE SEVERE. RECALL FOR THIS PROBLEM DONE ON CHEVY COBALT WHICH SHARES SAME STEERING SYSTEM. WHY NOT HHR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552957November 19, 2013
STEERING, ELECTRICAL SYSTEM
MY BATTERY WENT OUT ON ME. THEN I HAD IT REPLACED AND THEN THE POWER STEERING WENT OUT. I NOTICED THAT THEY WAS A RECALL ON IT. ALSO THAT THIS HAS HAPPEN TO SO MANY OTHER FOLKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552829November 18, 2013
POWER TRAIN
WHEN STARTING FROM A STOPPED POSITION IN A SIGNAL CONTROLLED LEFT TURN LANE, THE CLUTCH WAS DEPRESSED AS USUAL. THIS TIME IT MADE A POPPING NOISE AND THE PEDAL WENT TO THE FLOOR, RENDERING THE CAR INOPERABLE. THE DRIVER WAS LEFT STRANDED IN THE MIDDLE OF A ROADWAY. FORTUNATELY, THIS HAPPENED IN A LIGHT TRAFFIC AREA, BUT COULD HAVE EASILY OCCURRED ON THE FREEWAY OR WHEN ATTEMPTING TO PASS ANOTHER VEHICLE. THE MECHANIC FOUND THE CLUTCH MASTER CYLINDER HAD BROKEN OUT OF THE FIREWALL AND REPAIRED IT AS BEST HE COULD WITHOUT PULLING THE ENGINE. HE STATED THAT HE DISCOVERED SOME REPORTS OF CHEVROLET HAVING SIMILAR ISSUES IN THIS AND OTHER PRODUCTS; HOWEVER, THE DEALER WHERE WE PURCHASED THE VEHICLE HAD NO KNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552553November 16, 2013
STEERING
MY SON HAD BORROWED THE CAR TO GO TO WORK. ABOUT 1/2 MILE FORM HOME HE CALLED ME TO TELL ME THE "POWER STEERING" MESSAGE CAME ON THE SCREEN AND THE CAR FELT REALLY STIFF TO TURN. AFTER RETURNING HOME AND TAKING ANOTHER VEHICLE, I TOOK THE CAR OUT AND IT FAILED WITHIN 1/2 MILE. I TOOK IT TO A MEETING THE NEXT DAY, SAME RESULT. THE STEERING WORKED AFTER BEING PARKED DURING THE LUNCH MEETING, BUT FAILED AGAIN WITHIN ABOUT 1 MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552570November 16, 2013
STEERING
I WAS PARKING MY CAR ,AND MESSAGE CAME POWER STEERING.THE CAR WAS VERY HARD TO HANDLE AND COULD NOT PARK THE CAR.I WENT SLOWLY DRIFTING TO A PARKING SPACE TO PARK.THE CAR WAS VERY HARD TO PARK .THE STEERING WHEEL VERY HARD TO TURN I FINALLY PARKED THE CAR.I WENT TO A MEETING,CAME BACK IN ABOUT TWO HOURS,THE STEERING PROBLEM WAS NOT THERE.AFRAID THAT THIS WOULD HAPPEN AGAIN,MY HUSBAND DROVE THE CAR HOME WITH NO PROBLEM.THIS SEEM TO BE A PROBLEM WITH THIS CAR. I WENT ONLINE TO SEE IF OTHER DRIVERS OF THIS CAR HAD PROBLEMS AND THE ANSWER IS YES. IF IT KEEPS HAPPENING THERE COULD BE AN ACCIDENT.THERE SHOULD BE A RECALL BECAUSE THERE IS DEFECT IN THIS CAR. THE CAR HAS LESS THAN 75,000 ON IT..PLEASE CORRECT BEFORE SOMEONE IS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552406November 15, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING WHEEL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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