Chevrolet Express Complaints (2001)

63 consumer complaints on file.

#11440876November 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle shuts down during operation. I just saw there is a recall on your site saying same problem but mine didnt qualify. I have burned wires in harness to instrument panel. I found two wires at harness where code reader plugs into . O was able to ground them but now a couple months later same problem. I found burnt wires in harness and I cannot access to evaluate or replace. I've completed repairs myself, I am poor and dont know any honest affordable mechanics as I am capable of most reasonable repairs. I think my van falls under overheating panel warranty as described by this website. I still have 2 years of payments on van
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050993November 28, 2017
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 EQUIPPED WITH DEXTERO DHT2 TIRES, SIZE: LT245/75R/16 (NA). WHILE TRAVELING AT HIGHWAY SPEEDS, THE REAR PASSENGER TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS TOWED TO AMERICAN CUSTOM TIRE INC (1300 W MAIN ST, QUARTZSITE, AZ) WHERE IT WAS DIAGNOSED THAT THE INTERNAL SIDEWALL FAILED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871926June 1, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE "PCM"-PUMP CONTROL MODULE LOCATED ON THE INJECTION PUMP THAT IS IN CHARGE OF OPERATING AND COORDINATING PUMP OPERATIONS FAILS AFTER 30,000 TO 40,000 MILES. THIS CAUSES THE VEHICLE TO STOP RUNNING--NO BRAKES OR STEERING SIMILAR TO IGNITION SWITCH PROBLEM IN OTHER VEHICLES. GM LIKES TO GET 1,400 TO FIX, AFTER THE TOW. THANKS [XXX] A BETTER FIX NEEDS TO BE MADE HERE RATHER THAN INSTALLING ANOTHER DEFECTIVE PART. THIS PROBLEM HAPPENS IN ALL THE 6.5 DIESEL MOTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865402May 17, 2016
ENGINE, STEERING
THE REAR MAIN SEAL, FRONT HARMONIC SEAL AND POWER STEERING PUMP SHAFT SEAL ARE LEAKING. THE VEHICLE HAS 96,000 MILES ON IT. THIS SHOULD NOT BE. I TOOK IT TO A SHOP LAST WEEK TO HAVE PROBLEM FIXED. NEED HELP VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567331March 4, 2014
STRUCTURE:BODY
DEFECTIVE PAINT. THE PAINT ON FRONT OF VEHICLE AND ROOF CHIPPING AND RUSTING. I HAVE OBSERVED MANY OTHER CHEVROLET VANS WITH THE SAME ISSUE. HAVE NOT NOTICED THE SAME ISSUE WITH OTHER VANS MADE BY OTHER MANUFACTURERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446431January 29, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LINES SEVERELY CORRODED AND RUSTED AT MULTIPLE LOCATIONS. COMPLETE REPLACEMENT IS REQUIRED TO RENEW SAFETY INSPECTION CERTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378420January 24, 2011
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 1500 EQUIPPED WITH TBC SIGMA SHADOW TIRES, SIZE P235/75/R15. WHILE DRIVING 60 MPH, THE LEFT REAR SIDE TIRE BEGAN MAKING NOISES AND THERE WAS A LOUD TUG. AFTER STOPPING, THE CONTACT NOTICED THAT ABOUT 95% OF THE TREAD WAS OFF THE TIRES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346137July 29, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT WAS APPROACHING A TRAFFIC STOP WHEN HE APPLIED THE BRAKES. THE BRAKES ENGAGED MOMENTARILY AND THEN INDEPENDENTLY RELEASED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED ONCE PRIOR TO THE CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE BRAKE CYLINDER SENSOR MAY POTENTIALLY HAVE CAUSED THE FAILURE AND WERE KEEPING THE BRAKE LINES CLOSED WITHOUT ALLOWING PRESSURE TO RELEASE AND STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,419. UPDATED 10/26/10. *LJ UPDATED 10/26/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10345862July 28, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 3500 VAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS COASTING TO A STOP, THE VEHICLE INDEPENDENTLY RESTARTED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329270May 7, 2010
EXTERIOR LIGHTING
WIRING DEFECT IN TAIL LIGHT ASSEMBLY CAUSES BRAKE LIGHTS TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303571February 1, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
ON FRIDAY JANUARY 29TH 2010 I WAS INVOLVED IN AN ACCIDENT. I REAR ENDED A SUV. MY 2001 CHEVROLET EXPRESS VAN WOULD NOT STOP DUE TO ANTI LOCK BRAKE FAILURE. WHEN I APPLIED THE BRAKES THE ANTI LOCK SYSTEM TOOK OVER AND THE BRAKE PEDAL WENT TO THE FLOOR. MY VEHICLE CONTINUED FORWARD NEVER SLOWING DOWN UNTIL I STRUCK THE VEHICLE AHEAD OF ME. I WOULD HAVE BEEN ABLE TO STOP IF THE ANTI LOCK BRAKES HAD NOT TAKEN OVER MY VEHICLE. I HAD A MORE THAN A FIVE SECOND SPACE BETWEEN THE VEHICLE IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10297941January 4, 2010
SEATS
THE DRIVER'S SEAT BASE CONTINUES TO SEPARATE FROM THE SEAT RISER FRAME. THE SEAT BASE HAS BEEN REPLACED 7 OR 8 TIMES BY THE DEALER SINCE 2004. IT IS NOW BROKEN AGAIN AND HAS BEEN FOR AT LEAST A YEAR. I HAVE ONLY 048409 MILES ON THIS VAN AND I AM THE ONLY DRIVER SINCE NEW. I WEIGH ONLY 200 LBS. AND I DON'T THINK IT IS MY FAT ASS CAUSING THE SEAT TO COME APART. AFTER GIVING A FRIEND A RIDE INTO TOWN A FEW WEEKS AGO, HE TOLD ME THE FRONT PASSENGER SEAT DIDN'T FEEL RIGHT. HE WAS CORRECT, THE PASSENGER SEAT IS IN THE SAME SHAPE AS THE DRIVER'S SEAT, BROKEN! I NEED HELP PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273842June 15, 2009
STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 1500. WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING LOT, THE POWER STEERING FAILED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING BECAME EXTREMELY STIFF AND REQUIRED ALL OF THE CONTACT'S STRENGTH TO MANEUVER. AN INDEPENDENT MECHANIC STATED THAT THE STEERING SHAFT SNAPPED OFF INSIDE THE STEERING. HE FURTHER STATED THAT THIS FAILURE WAS COMMON FOR THIS SPECIFIC MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268637May 13, 2009
SEATS
TL*THE CONTACT OWNS A 2001 CHEVROLET EXPRESS RV G1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS MOVED OUT OF PLACE WHILE DRIVING 30 MPH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 179,000 AND CURRENT MILEAGE WAS 180,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225892April 28, 2008
TIRES, TIRES:TREAD/BELT
TIRE TREAD SEPARATED FROM TIRE CARCASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193753June 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2001 CHEVROLET EXPRESS 2500. THE CONTACT NOTICED ANTIFREEZE LEAKING FROM THE ENGINE AT 15,174 MILES. THE DEALER STATED THAT THERE WAS A LEAK IN THE INTAKE MANIFOLD GASKET AND REPLACED THE GASKET. APPROXIMATELY FOUR YEARS LATER, THE SAME FAILURE OCCURRED AT 57,380 MILES. THE MECHANIC STATED THAT THERE WAS A LEAK IN THE INTAKE MANIFOLD GASKET AND REPLACED IT ONCE MORE. THE CONTACT STATED THAT THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED AT 29,425 MILES. THE DEALER STATED THAT THE CYLINDERS MISFIRED AND THEY REPLACED THE FUEL INJECTION ASSEMBLY. THE FAILURE RECURRED AT 60,100 MILES. THE MECHANIC REPLACED THE FUEL INJECTION ASSEMBLY AGAIN. THE CURRENT MILEAGE IS 60,300 AND FAILURE MILEAGE WAS 15,174.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187883April 15, 2007
ENGINE AND ENGINE COOLING
THIS RELATES TO EA06-016. I OWN A 2001 CHEVROLET 3500 , ENGINE DEFECT HAS NOT BEEN REPAIRED AS OF THIS DATE. THE VEHICLE STARTED TO STALL AS DESCRIBED IN THE DEFECT REPORT OF JULY OF 2006. I HAVE IN MY POSSESSION 6 WORK ORDERS FROM BRINGING THE VEHICLE TO MY LOCAL CHEVROLET DEALER-WHITEMAN CHEVROLET IN GLENS FALLS NY TO DIAGNOSE AND REPAIR THE STALL/START PROBLEM. THE OLDEST WORK ORDER WAS DATED 8/15/06 AND THE MOST RECENT ON 3/23/07. I HAVE ASKED FOR THEM TO CHECK SERVICE BULLETINS AND WITH GM'S MAINTENANCE HELP DEPARTMENT. ABOUT THIS PROBLEM. SO FAR THEY HAVE NOT BEEN ABLE TO DIAGNOSE OR REPAIR THE PROBLEM BECAUSE MY STALL/CRANK PROBLEM DOES NOT PRODUCE A CODE TO TRIGGER THE SERVICE WARNING LIGHT IN THE VEHICLE. AND THEY HAVE TOLD ME THAT GM HAS NO SERVICE BULLETIN OR ANY INFORMATION ON THIS ISSUE? MY PROBLEM SEEMS TO BE EXACTLY WHAT IS DESCRIBED IN THIS PRELIMINARY INVESTIGATION, VEHICLE WILL STALL WHILE DRIVING AND WILL CRANK WITHOUT STARTING. THIS HAPPENS ON AN INTERMITTENT BUT REGULAR BASIS, JUST NOT WHEN THE DEALERSHIP HAS THE VEHICLE IN ITS SERVICE DEPT. THE INCIDENT DATE LISTED BELOW IN THE APPROXIMATE DATE AND MILEAGE WHEN INCIDENT FIRST OCCURRED. THE NUMBER OF FAILURES LISTED IS JUST A GUESS, TOO MANY TO REALLY RECALL. JUST WANTED TO INDICATE THAT IT IS NOT A ONE TIME ONLY INCIDENT. THIS VEHICLE IS USED IN AS A WORK VEHICLE AND MAKES SHORT TRIPS, USED SEASONALLY-NOT IN THE WINTER MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182567February 14, 2007
ENGINE AND ENGINE COOLING:ENGINE
2001 CHEVY EXPRESS VAN/45,000 MILES (PURCHASED WHEN NEW).ANTIFREEZE LEAKING OUT BECAUSE INTAKE MANIFOLD GASKET IS LEAKING. ALTHOUGH SVC. BULLETINS/DEFECT INVESTIGATIONS EXIST FOR THIS PROBLEM, DEALERS SERVICE DEPT. STATES EXTENSIVE COST TO REPAIR THIS IS NOT COVERED BY WARRANTY OR ANY CHEVY/GM WARRANTY ADJUSTMENT. CHEVY CUSTOMER (PHONE) ASSISTANCE CONFIRMS THIS IS A NOTED PROBLEM W/THIS VEHICLE'S YEAR/MODEL BUT REMAINS NON-COMMITTAL REGARDING COVERING COSTS TO REPAIR IT FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179463January 23, 2007
AIR BAGS:FRONTAL
TL*- THE CONTACT STATED THAT ON 12/14/06 AT 7:30 PM ON A CLEAR EVENING A SECOND VEHICLE RAN A RED LIGHT AND THE CONTACT'S VEHICLE HIT THE OTHER VEHICLE ON THE PASSENGER FRONT SIDE AT 55 MPH WITH THE 2001 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT HE LOST CONTROL OF THE VEHICLE AND HIT A DITCH HEAD ON AT 50 MPH. THE POLICE WERE CALLED, HE DIDN'T SPEAK WITH AN OFFICER BECAUSE THE CONTACT WAS FLOWN BY HELICOPTER TO THE HOSPITAL. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN PELVIS, AND OTHER INJURIES. THE CONTACT STATED THAT THE SEAT BELT HARNESS DID RESTRAIN HIM, BUT THE AIR BAG DIDN'T DEPLOY. THE NATURE OF THIS COMPLAINT IS THE AIR BAGS DID NOT DEPLOY. *AK UPDATED 2/22/2007 - *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168631September 19, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS UNDER NORMAL DRIVING CONDITIONS, THE ENGINE STALLED AND OPERATED AT A REDUCED SPEED. THE REDUCED ENGINE POWER LIGHT ILLUMINATED. THE CONTACT PULLED OVER WITHOUT INCIDENT AND TURNED THE IGNITION OFF. AFTER A PERIOD OF 15 MINUTES, THE ENGINE EASILY RESTARTED WITHOUT FURTHER INCIDENT ALTHOUGH AFTER RESTARTING THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ACCELERATOR MODULE OF THE ENGINE NEEDED TO BE REPLACED. AFTERWARDS, THE ENGINE STALLING AND REDUCED POWER PERSISTED. THE MANUFACTURER WAS NOTIFIED. NUMEROUS PARTS HAVE BEEN REPLACED IN THE VEHICLE SUCH AS A SENSOR, CRANKSHAFT, THROTTLE BODY UNIT, AND A WIRING CONNECTOR. UPDATED 11/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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