Chevrolet Express Complaints

20 consumer complaints on file.

#11749131July 8, 2026
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749127July 8, 2026
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11748051July 2, 2026
AIR BAGS
Vehicle was in direct head on accident and air bags were not deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11709863January 9, 2026
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE, VEHICLE SPEED CONTROL, ENGINE
The contact owns a 2024 Chevrolet Express. The contact stated that while attempting to accelerate, the vehicle hesitated, jerked, and stopped unexpectedly. There were no warning lights illuminated. The vehicle was serviced by an independent mechanic who determined the failure was associated with DTC: P129F-00 (Fuel pump drive control module). The part was replaced. The contact stated that the vehicle was in a fleet of vehicles for the school district. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 56,837.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694814October 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
I have 2023 Jayco Redhawk SE mounted on a Chevy Express 4500 Cutaway chassis with only 5300 miles on it. Chevrolet dealer ran diagnostics and replaced an ABS sensor which had no impact on the problem. I have an appointment to have it looked at by another dealership recommended by Chevy Customer Service. It is not safe to drive, going up straight steep grades on the interstate the right rear wheel keeps locking up under acceleration. Best I can tell the system just starts braking hard on the right rear and maybe both rear wheels even though you are trying to accelerate. It gets worse on steep entrance and exit ramps or steep curvy roads. Almost always when this happens there is traffic following closely at highway speeds (55 to 70 MPH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671263July 4, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662549May 22, 2025
WHEELS, STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2023 Chevrolet Express. The contact stated that while pulling into the driveway, the front driver's side wheel turned sideways. Upon inspecting the vehicle, the contact noticed that the outer tie rod had failed, and the tie rod nut was bent. There were no warning lights illuminated. The contact repaired the vehicle himself. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 29,047.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647184March 8, 2025
POWER TRAIN
My 2021 Chevrolet express van with an 8L90 transmission has failed after only 80k miles, willing to have it inspected. Check engine codes show P0700 and P2714 on 02/08/25. No prior warning lamps. This product has put my safety at risk due to overheating and making the vehicle go into limp mode while on public roadways. The product is known to fail for trucks alike with the same transmission but has yet to be reported for the Chevrolet express. Has only been confirmed via OBDii scanner from parts shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646583March 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Express. The contact stated that while driving at an undisclosed speed, the vehicle started to pull to the left, prompting the contact to pull over to the shoulder off the roadway. After a visual inspection, the contact stated there was smoke coming from the driver's side front brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636260January 16, 2025
ELECTRICAL SYSTEM
THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT MY CHEVY DEALERSHIP FOR 3 DAYS TODAY JANUARY 16TH 2025 MY VEHICLES STILL HAS NOT BEEN DIAGNOSED YET TO EVEN FIX THE ELECTRICAL DOORS LOCKING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634050January 4, 2025
SERVICE BRAKES
This is a Forest River Sunseeker Motorhome on a 2021 Chevrolet Express chasis. On Friday, [XXX], after being in stop and go traffic for 10-15 minutes on [XXX] driving at 65 mph, a smell of burning brakes started filling up the motorhome. Then the vehicle started to wobble and the ABS light came on. Pulled over to the side and while applying brakes the vehicle shook/wobbled. Drove to a NTB tire store and the manager indicated it was not the tires but smelled like the brakes burning and advised not to drive it. Had it towed to Monument Chevrolet and they reported they could not replicate the problem. No repair. On [XXX] after numerous trips in RV, the exact same thing occurred. This time drove it to Monument Chevrolet with dash lights on: ABS, brakes, etc. and demanded a repair. They replaced left front speed sensor for $406.00. On [XXX], coming off of a mountain, the exact problem happened again: wobble, ABS light, and this time the Stabilitrak sensor on. The dealer in Arkansas ran a history report and said the right front speed sensor had failed. No repair available because of the size of the vehicle. Now scheduled to return to Monument Chevrolet 01/09/2025 to hopefully be repaired. Chevrolet has recalled 638,000 of the vehicles with identical issues but mine not on recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617913October 3, 2024
FUEL/PROPULSION SYSTEM
Fuel Pump Control Module failed in vehicle with only 26,000 miles. No warning light came on. No previous issue. Vehicle stalled while driving speed limit, all control of steering and braking was lost and vehicle did not restart. Needed to have vehicle towed. Vehicle was diagnosed by a dealership. Part unavailable, backordered and have been without vehicle for over 2 weeks. Awaiting invoice for repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613845September 10, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE
The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that he was physically disabled, and the failure required his wife to exit the RV through the front driver's side door to unlock or to lock the RV entry door. The RV was taken to the local dealer for the recall repair, but the dealer was unable to verify that the RV was covered under the recall. The RV was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587552May 7, 2024
POWER TRAIN
When I come to stop in traffic the drivetrain suddenly jolts and pushes the vehicle forward potentially pushing me into the car or traffic in front of me unless I put it in neutral or press hard on the brakes approaching the stoplight. Happens everyday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559558December 11, 2023
AIR BAGS
The contact owns a 2021 Chevrolet Express. The contact stated while driving at approximately 55 MPH the contact was crashed into by a deer, the contact stated that the deer struck the driver's side front headlight and then the driver's door. The contact stated that the left headlight was fractured and the grill was damaged by the deer strike. The contact stated that both side curtain air bags had deployed. The contact stated that the impact of the side air bag caused his left arm to pull down on the steering wheel which caused the vehicle to veer out of the lane and into oncoming traffic. The contact was hauling an 18-foot box trailer. The contact stated that he turned the steering to the right to get back into his lane, however, he had overcompensated and the vehicle left the roadway and into a ditch and stopped. The contact stated that the vehicle frame and undercarriage had extensive damage. The contact stated that the police were on the scene and a report was filed. The contact declined medical treatment and stated that he had abrasions and bruises on both arms and legs and had a scrape on the left side of his face from the air bag. The vehicle was towed to an impound lot and had not been repaired. The failure mileage was approximately 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11558742December 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Express. The contact stated while driving out of the driveaway, the vehicle shut off inadvertently and failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated while driving 75 MPH, the failure recurred. The contact was unable to pull to the side of the roadway. The vehicle was towed to a second dealer, Auto Gallery Chevrolet Buick GMC (1415 Lafayette Pkwy, LaGrange, GA 30241) and the contact was informed that the dealer could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle would be towed to another dealer. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542691September 5, 2023
FUEL/PROPULSION SYSTEM
The fuel pump power control module in this vehicle has caused the fuel pump to fail or operate intermittently, interrupting the flow of fuel to the engine. When the engine does not receive adequate fuel, the vehicle has unexpectedly stalled. This has happened several times. At times has seen a check engine light or experienced a rough running engine. The vehicle may also be A vehicle stall without warning could increase the risk of a crash, especially at high speeds. This vehicle has been taken to a GM or Chevrolet service center twice for this problem. The first time, the fuel pump module was replaced. The second time, there was wiring that was bad that had to be traced down that was related to the fuel pump module failing. It has now happened a third time, while driving down the road, the vehicle suddenly shuts off. It has less than 5,000 miles on the engine. This vehicle has been out of service to the owners for an inordinate amount of time since ownership. It was in the shop 38 days the 2nd time. It is now taking a very long time with GM customer care for them to even find a place to work on it and to have it towed there. This has happened several times. I have created a log of events. I will enter the first time that this happened below and then provide other data.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519585April 29, 2023
FUEL/PROPULSION SYSTEM
While driving engine inexplicably shut off leaving us without power steering or brakes and unable to safely navigate off of the roadway. Fault: Fuel Pump Control Module GM representative stated they are seeing numerous failures of these components
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497723December 16, 2022
STEERING
The contact rented a 2021 Chevrolet Express. The contact stated that while driving approximately 30 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The vehicle was slowed to 10 MPH for the contact to regain control of the steering wheel. The vehicle was later towed to the local dealer who diagnosed that the steering gears were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462943May 1, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
TPS monitoring system displayed front right tire pressure low. Seconds later tire blew-out where sidewall meets tread. We luckily were traveling at low rate of speed (25mph). This is new van with 100 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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