Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10376415January 12, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEAT SUDDENLY STOPPED FUNCTIONING AND THERE WAS NO AIR BEING BLOWN OUT AT ALL. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375569January 11, 2011
VISIBILITY
TEMPERATURE HEATER DOOR BROKEN. DEFROSTER DOES NOT WORK IN WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375515January 10, 2011
STEERING
STEERING STICKS WHEN HAVING TO MAKE A SLIGHT ADJUSTMENT IN KEEPING THE VEHICLE TO DRIVE IN STRAIGHT LINE. THIS OCCURS WHEN DRIVING ON A FREEWAY AT SPEEDS ABOVE 50 MPH. THE STEERING ALSO STICKS WHEN STEERING INTO A SLIGHT BEND ON A FREEWAY. THIS CAUSES AN OVER CORRECTION IN KEEPING THE VEHICLE IN THE DESIRED PATH. THIS OVER CORRECTION DOES NOT RESULT IN DRIVING THE VEHICLE OUTSIDE OF THE LANE UNLESS YOU WERE ALREADY RIDING THE DIVIDER BETWEEN LANES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375266January 9, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2006 EQUINOX STARTED BLOWING COLD AIR, ENGINE OVERHEATED AT STOP LIGHT. REPLACED THERMOSTAT, BUT DIDN'T RESOLVE. VEHICLE NEEDS NEW HEAD GASKET . COST WITH INITIAL THERMOSTAT AND CURRENT WORK APPROXIMATELY $3K. MECHANIC SHOPS CONTACTED GM AND WERE NOT PROVIDED THE INFORMATION OF NUMEROUS COMPLAINTS SUCH AS MINE, THOUGH A MYRAID OF COMPLAINTS POSTED ON LINE THAT STATES THAT GM IS WELL AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375141January 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY 2006 CHEVY EQUINOX IN FOR A OIL CHANGE ON 1/4/11 AND WAS TOLD THAT MY CARRIER BEARING ON THE DRIVE SHAFT WAS COMPLETELY SHOT. I WAS INFORMED TO BRING IT TO A MECHANIC RIGHT AWAY OTHERWISE I WILL LOSE MY DRIVE SHAFT. I BROUGHT MY CAR IMMEDIATELY TO THE SHOP AND WAS TOLD THAT THE PART HAD TO BE ORDERED FROM GM AND THE PART WAS AROUND $500-$600. I CONTACTED GM BECAUSE IF I WAS DRIVING ON THE HIGHWAY AND THE DRIVE SHAFT WENT MY CAR COULD HAVE FLIPPED AND PUT ME AND OTHERS IN DANGER. I WAS TOLD BY GM THAT THEY WOULD NOT HELP WITH THE COSTS OF THE BEARING. WHEN THE BEARING GOES, WHICH I'M TOLD SHOULD HAVE NEVER GONE, THE CAR SHOULD VIBRATE BADLY OR MAKE NOISES WHICH EVEN THE MECHANIC NOTED THAT NO SIGNS WERE GIVEN. IF I HAD NOT BROUGHT MY CAR IN FOR A OIL CHANGE I WOULD HAVE NEVER KNOWN ABOUT THIS PROBLEM. I DRIVE MYSELF ALONG WITH A DISABLED DAUGHTER AND 2 YEAR OLD GRANDSON IN THIS CAR AND I HAVE PUT ALL OF US AT RISK EVEN OTHER DRIVERS. THIS HAD TO BE A DEFECTIVE BEARING THAT GM REFUSES TO TAKE CARE OF. I FEEL THAT THEY DIDN'T CARE ABOUT THE SAFETY OF MYSELF AND OTHER DRIVERS ON THE ROAD. NOW I HAVE TO WAIT FOR THIS EXPENSIVE PART AND THEN HAVE IT REPAIRED. THANK GOD FOR THE OIL CHANGE BECAUSE THAT IS WHAT I FEEL SAVED MY LIFE AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375753January 6, 2011
ENGINE AND ENGINE COOLING
THIS VEHICLE IN TO A GM SHOP MULTIPLE TIMES FOR HEATING ISSUES. THE FIRST TIME THE THERMOSTAT WAS REPLACED. A YEAR LATER IN THE FALL, THE VEHICLE WAS AGAIN NOT BLOWING HOT AIR. TOOK IT BACK TO GM AND THEY FLUSHED THE SYSTEM. ABOUT 2 MONTHS LATER, IT WAS BROUGHT BACK IN BECAUSE THE HEAT WAS NOT BLOWING AGAIN. FOR THE 2ND TIME THEY REPLACED THE THERMOSTAT. FOLLOWING YEAR, WOULDN'T BLOW HOT AIR AGAIN, THEY FLUSHED THE SYSTEM 3 TIMES AND FINALLY GOT THE HEAT WORKING AGAIN. FAST FORWARD TO FALL 2010. SAME PROBLEM, NOT BLOWING HEAT ONLY THIS TIME THE VEHICLE WAS OUT OF WARRANTY. GM DIAGNOSED A CRACKED HEAD GASKET AND A LEAKY WATER PUMP AND WOULDN'T COVER ANY OF THE SO CALLED PROBLEMS. THE FIRST 3-4 TIMES THAT THE CAR WAS IN TO BE WORKED ON IT HAD THE SAME "SYMPTOMS" 1. WHEN THE HEAT WAS WORKING AND I SLOWED TO STOP - IT WOULD START BLOWING COOL AIR, BUT AS SOON AS I ACCELERATED, THE WARM AIR RETURNED. 2. IF I TURNED THE FAN KNOB PAST THE 2ND TICK, IT WOULD START BLOWING COLD AIR. IN 2010, STARTED WITH THE ABOVE SYMPTOMS AND ONLY TO HAVE THE HEAT GO OUT COMPLETELY. GM WON'T HAVE ANYTHING TO DO WITH IT.THIS GO AROUND DIAGNOSED A CRACKED HEAD GASKET AND A LEAKY WATER PUMP AND WOULDN'T HELP PAY TO FIX BECAUSE IT WAS A "NEW" DIAGNOSIS OUTSIDE OF WARRANTY. FUNNY HOW EACH TIME IT WAS IN PREVIOUSLY, THE EXACT SAME SYMPTOMS ARE DOCUMENT IN THEIR SYSTEM AND NO CRACKED HEAD GASKET OR LEAKY WATER PUMP WAS THE CAUSE. THEY'RE SKIRTING BY ON AN UNDERLYING ISSUE AND AREN'T WARRANTING THEIR PRODUCT! WE'VE SINCE TAKEN IT TO TWO SEPARATE MECHANICS AND THEY'VE BOTH TOLD US THE ISSUE ISN'T CAUSED BY A CRACKED HEAD GASKET OR LEAKY WATER PUMP. WE'VE AGAIN REPLACED THE THERMOSTAT ONLY TO HAVE THE HEAT GO OUT ON OUR 3 HOUR CAR RIDE HOME FROM THE HOLIDAY WITH A BABY IN THE CAR-NICE GM YOU ARE A JOKE. I'VE ALWAYS OWNED A GM PRODUCT BUT AFTER BEING SWEPT UNDER THE RUG, I WILL NEVER BUY ONE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375005January 6, 2011
STRUCTURE, VISIBILITY
LEAKAGE IN VEHICLE REAR SPARE TIRE WELL. TRANSFERRED ONTO REAR PASSENGER FLOOR/CARPET. ALL WINDOWS FOGGY FROM INSIDE AND MUST KEEP DEFOGGER ON AT ALL TIMES (EVEN IN HEAT) TO KEEP WINDOWS CLEAR FOR VISIBILITY. MOLD AND MILDEW FROM WATER CAUSING ILLNESS IN FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374714January 5, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE A 2006 CHEVY EQUINOX AND THE HEAT DOESN'T WORK IN IT. I'VE HAD IT ABOUT 4.5 MONTH AND IT' GOING TO COST ME $1350.00 TO HAVE IT FIXED. THE PROBLEM IS HEATER VALVE DOOR ACTUATOR MOTOR. GM KNOWS THIS IS A PROBLEM AND REFUSE TO FIX IT. IT'S NOT A SAFETY HAZARD TO THEM. I THINK IT'S A SAFETY HAZARD IF YOUR DRIVING DOWN THE STREET WITH HEAT YOU CAN'T DEFROST YOUR WINDOW SO YOU CAN SEE WERE YOUR GOING AND THINK ALOT PEOPLE THAT IS HAVING THIS PROBLEM WILL AGREE WITH ME.I FEEL IF STAND BEHIND YOUR PRODUCT AND VEHICLE YOU SHOULD STAND UP AND DO THE RIGHT THING RECALL THIS VEHICLE AND FIX 2006 EQUINOX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375668January 5, 2011
POWER TRAIN
THE DRIVE SHAFT FAILED WHICH GREATLY REDUCED POWER TO THE WHEELS. THE CAR BECAME LESS UNRESPONSIVE ON THE ROAD (REPLACEMENT NOT COVERED BY DEALER WARRANTY) AND COULD NOT MOVE THROUGH MINIMUM SNOW AMOUNTS GOING UP HILLS ON ROADWAYS. VEHICLE IS USED FOR COMMUTING TO WORK (35 MILES/DAY) ON PAVED ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373882January 3, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2005 CHEVY EQUINOX. INCIDENT STARTED IN SUMMER STILL HAVING PROBLEMS. IN SHOP TODAY AS WE SPEAK! 1/3/2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373995January 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WOULD ILLUMINATE INTERMITTENTLY, CAUSING THE VEHICLE TO LOOSE ALL POWER. THE DEALER MADE FOUR ATTEMPTS TO DIAGNOSE THE FAILURE BUT TO NO AVAIL. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374348January 2, 2011
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
I PURCHASED MY 2008 EQUINOX NEW IN DECEMBER 2008 AT ROD HATFEILD CHEVROLET IN LEXINGTON, KY. WITHIN 1 MONTH THE SERVICE STABILITRAK WARNING CAME ON, SIMULTANEOUSLY THE POWER STEERING LOCKED. STILL UNDER WARRANTY, I HAD IT SERVICED. ON NOV 19, LESS THAN 60 DAYS AGO, THE PROBLEM REOCCURRED. NO LONGER UNDER WARRANTY, THE REPAIRS COST ME 276.00. THE WARNING CAME ON AGAIN TONIGHT AND THE POWER STEERING LOCKED UP, THIS TIME WHILE DRIVING! I BARELY MADE IT HOME UNABLE TO TURN THE STEERING WHEEL. I COULD ALSO HEAR A WOBBLING TYPE OF NOISE THAT SEEMS TO BE COMING FROM THE FRONT PASSENGER TIRE. THE ONSTAR DIAGNOSTIC REPORT STATED THE STABILITRAK HAD ONCE AGAIN MALFUNCTIONED AND TO HAVE THE VEHICLE SERVICED WITHIN 7 DAYS. I AM NOW WITHOUT TRANSPORTATION UNTIL MONDAY MORNING WHEN THE DEALERSHIP OPENS. HAD I BEEN DRIVING AT A HIGHER SPEED WHEN THE PROBLEM OCCURRED, MYSELF AS WELL AS OTHERS COULD HAVE BEEN SERIOUSLY HURT. I AM NOW AFRAID TO TRAVEL LONG DISTANCES FOR FEAR THAT THE PROBLEM WILL ONCE AGAIN BE IMPROPERLY CORRECTED. I FEEL THAT I HAVE PURCHASED A LEMON NOW THAT THIS HAS HAPPENED 3 TIMES IN LESS THAN 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373633December 31, 2010
VISIBILITY
HEAT BEGAN BLOWING ONLY COLD AIR, COULD NOT DEFROST WINDSHIELD. WAS ON A TRIP WITH TWO SMALL CHILDREN. IT BECAME VERY COLD AND DIFFICULT TO SEE; DANGEROUS. DEALERSHIP DIAGNOSIS IS A BROKEN TEMPERATURE CONTROL DOOR ACTUATOR. GM IS SO FAR UNWILLING TO AID IN REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373407December 30, 2010
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
OUR CAR 2006 EQUINOX VIN [XXX] HEATER FAILED AND DEFROSTER THEN DID NOT WORK. DECEMBER 5 MY HEATER ON THIS CAR FAILED TO WORK CAUSING DANGEROUS CONDITIONS IN MY CAR AS IT WAS COLD AND DEFROST WOULD NOT FUNCTION. WINDOW KEPT FOGGING OVER. NOTED THAT THERE ARE MULTIPLE COMPLAINTS ON LINE ABOUT THIS. REPORTED THIS TO CHEVY. PART THAT DETERMINES HEAT VS COOL FAILS, PART COSTS ABOUT $38.22, CHEVY CHARGED OVER $1317 TO REPAIR AS THIS PART IS IN THE DASHBOARD AND SUPPOSEDLY DIFFICULT TO REACH!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373282December 29, 2010
VEHICLE SPEED CONTROL
THE THROTTLE POSITION SENSOR FAILS AND CAUSES THE CAR TO TURN THE STABILITRAK AND TRACTION CONTROL OFF, AND REDUCING THE ENGINE POWER. THIS IS VERY DANGEROUS WHILE DRIVING DOWN THE HIGHWAY. THE CAR WILL NOT GO OVER 40 AND THE ENGINE REPEATEDLY REVS UP AND DOWN ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373395December 29, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AT 46,000 MILES HEATER BLOWING OUT COLD AIR. CAN'T DEFROST WINDOWS. PROBLEM STARTED DECEMBER 23, 2010. I HAVE RESEARCHED THE PROBLEM AND NUMEROUS EQUINOX OWNERS ARE HAVING THE SAME ISSUE. PROBLEM COMES FROM THE MANUFACTURE. DEALERSHIP IS CHARGING BETWEEN $800-$1200. ENTIRE DASH BOARD NEEDS TO BE REMOVED TO SWITCH OUT A PLASTIC PART THAT WAS PLACED INSTEAD OF A METAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372690December 28, 2010
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 25 MPH AND ATTEMPTING TO MAKE A RIGHT TURN WHEN THE STEERING COLUMN FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED HER THAT THE STEERING COLUMN WOULD NEED REPLACING. THE MANUFACTURE ADVISED THAT THEY WOULD TAKE THE LIABILITY FOR THE PARTS BUT THE CONTACT WOULD BE HELD RESPONSIBLE FOR THE LABOR COSTS. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372522December 27, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT INDICATED THAT THE AIR BAG WAS OFF WHILE AN OCCUPANT WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE WOULD OCCUR WHENEVER THE VEHICLE WAS IN OPERATION AT ANY SPEED BEING DRIVEN WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AIR BAG SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS 58,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372537December 27, 2010
STRUCTURE:BODY
LEAKING FRONT AND REAR 2008 CHEVROLET EQUINOX, FRONT IS LEAKING INTO PASSENGER AND DRIVER WHEEL WELL AND BACK IS LEAKING INTO SPARE TIRE WELL AND RUNNING DOWN INTO SECOND ROW OF SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372329December 24, 2010
EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
IN OCT 2010 THE HEAT STOPPED WORKING ON MY 2006 CHEVY EQUINOX. AT FIRST I THOUGHT THE PROBLEM MIGHT HAVE BEEN CAUSED BY AIR GETTING INTO THE COOLING SYSTEM LINES, BECAUSE THE COOLANT LEVEL IN THE RESERVOIR HAD GOTTEN A BIT LOW. BUT ADDING COOLANT AND TRYING TO "BURP" THE SYSTEM DIDN'T FIX THE PROBLEM. UPON SEARCHING THE WEB, I DISCOVERED THAT QUITE A FEW PEOPLE HAD THE SAME NO-HEAT PROBLEM WITH THE CHEVY EQUINOX AND PONTIAC TORRENT (WHICH IS THE SAME VEHICLE PLATFORM). IT TURNS OUT THE PROBLEM IS CAUSED BY A SMALL "DOOR" THAT ALLOWS AIR TO FLOW PAST THE HEATER CORE. APPARENTLY THIS "AIR TEMPERATURE BLEND DOOR" HAS A PLASTIC CONNECTING SHAFT TO AN ELECTRIC MOTOR, AND THE SHAFT IS PRONE TO BREAKING AFTER A FEW YEARS. THE TROUBLE IS... REPLACING THIS LITTLE PART IS NOT EASY. IT INVOLVES REMOVING MUCH OF THE DASHBOARD, WHICH TAKES A LONG TIME. CONSEQUENTLY, THE COST TO REPAIR THIS PROBLEM AT A GM DEALER IS AROUND $1,000, GIVE OR TAKE A FEW HUNDRED BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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