Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10459426May 18, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM RE EXPRESSING CONCERNS REGARDING HER 2010 CHEVROLET EQUINOX. *KB THE CONSUMER STATED CONDENSATION FORMED ON THE INSIDE OF THE WINDSHIELD. SHE ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS RIGHT FROM THE BEGINNING, WHERE THE LIGHTING ON THE INSTRUMENT PANEL WOULD DIM AND THEN COME BACK ON.*JB THE CONSUMER STATED WHEN SHE TURNED THE A/C ON, A STRONG ODOR WAS PRESENT. UPDATED 05/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458304May 14, 2012
EQUIPMENT ADAPTIVE/MOBILITY
HEAT IS BLOWING COLD AIR. REPLACED THERMOSTAT AND DID NOT HELP. NO HEAT. READ ON-LINE AND SEEMS TO BE A COMMON COMPLAINT WITH THIS YEAR/THIS VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458129May 11, 2012
SERVICE BRAKES
ABS BRAKE SENSORS ON BOTH THE LEFT AND RIGHT FRONT TIRES FAILED CAUSING THE VEHICLE BRAKING SYSTEM TO VIBRATE AND MAKE STOPPING DIFFICULT. ADVISED BY DEALER THAT BOTH SENSORS HAD TO BE REPLACED. EXTREME SAFETY HAZARD IF HAVING TO STOP AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458137May 11, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT STOPPED WORKING. NOT ABLE TO TURN ON THE HEAT IN THE CAR BECAUSE THE PLASTIC PART THAT WORKS THE HEATER BLEND DOOR IS BROKEN AND WOULD TAKE 24 HOURS AND ABOUT $1000.00 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457631May 7, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY AND THE CRASHED INTO AN EMBANKMENT. THE VEHICLE CONTINUED TO ACCELERATE SLIGHTLY AS THE CONTACT DEPRESSED THE BRAKES. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE. THE FRONT FENDER OF THE VEHICLE WAS DAMAGED AND THE RADIATOR WAS BUSTED AND LEAKING. IN ADDITION, THE TRANSMISSION WAS SHIFTING EXTREMELY ROUGH. NO ONE WAS INJURED AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THEY WOULD FURTHER INVESTIGATE THE ISSUE AND CONTACT HIM AT A LATER DATE. THE FAILURE MILEAGE WAS 78,000. ....UPDATED 06/18/12 *BF UPDATED 06/21/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10457537May 4, 2012
VISIBILITY
WHEN DRIVING MY CHILDREN TO SCHOOL ONE FREEZING COLD MORNING I TURNED ON THE HEAT IN MY CAR ONLY TO REALIZE THAT IT WAS BLOWING ONLY COLD AIR! I BROUGHT IT TO A CHEVY DEALER TO DIAGNOSE THE CAUSE FOR THE LACK OF HEAT AND THEY REPORTED THAT THE TEMP BLEND DOOR WAS BROKEN INSIDE THE HVAC CASE. IT IS VERY COSTLY TO FIX AND IS NOT COVERED UNDER WARRANTY. IT IS CLEAR FROM THIS WEBSITE THAT THIS IS A MAJOR ISSUE WITH THE THIS MAKE, MODEL, AND YEAR. IT IS DEFINITELY A SAFETY ISSUE...ON THE COLD RAINY MORNINGS IT IS IMPOSSIBLE TO HAVE ANY VISIBILITY WITH A BROKEN HVAC SYSTEM AND NO DEFROST FOR THE WINDSHIELD NOT TO MENTION THE INABILITY TO CLEAR THE WINDSHIELD OF ICE AND SNOW IN THE WINTER MONTHS! THIS PART NEEDS TO BE RECALLED AND CHEVROLET HAS TO BE HELD RESPONSIBLE AND OFFER A SOLUTION SO DRIVERS CAN REMAIN SAFE ON THE ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456574April 26, 2012
ELECTRICAL SYSTEM
RIGHT FRONT DOOR WIRING HARNESS IN HINGE AREA (FLEX POINT). WIRES BROKEN CAUSING DOOR LOCKS, POWER WINDOWS AND POWER MIRRORS TO BE INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456468April 25, 2012
ENGINE AND ENGINE COOLING
BLOWN HEAD GASKET AT 65,000 MILES. WAS DRIVING ON THE FREEWAY WHEN IT HAPPENED, CAR LOST POWER. NO INDICATION OF ANY ISSUES BEFORE, NO CHECK ENGINE LIGHT, NO OTHER WARNING WHATSOEVER. SEEMS TO BE A COMMON PROBLEM AMONG 2005 & 2006 EQUINOX'S SINCE I WAS INFORMED OF HOW COMMON IT IS FROM THE LADY AT THE BMV....I KEPT ASKING MY CHEVY DEALER HOW DOES A VEHICLE WITH ONLY 65,000 MILES BLOW A HEAD GASKET AND SOMEHOW I DOUBT THIS WAS THE FIRST TIME THEY HAVE HEARD OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456006April 21, 2012
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING WESTBOUND AND THE STREET LIGHT TURNS YELLOW. I PRESSED ON THE BRAKES AND ALL I HEARD WAS A CLICKING CLATTERING SOUND (CLICK, CLICK, CLICK) GO OFF. MY BRAKES DID NOT WORK AND THE CAR KEPT GOING. AS I GOT CLOSER TO THE INTERSECTION, MY LIGHT TURNS RED AND I AM STILL PRESSING ON THE BRAKES FOR THE CAR TO STOP BUT IT DOESN'T, AGAIN ALL I HEAR IS A CLICKING SOUND. THE LIGHT TURNS GREEN FOR THE OTHER CAR AND BECAUSE MY BRAKES DID NOT WORK WHEN THEY WERE SUPPOSED TO IN ORDER TO "STOP" MY CAR, I ENDED UP HITTING THE OTHER CAR ON THE SIDE. MY CAR RECEIVED MOSTLY ALL OF THE IMPACT AND DAMAGE SINCE IT WENT HEAD ON WITH THE SIDE OF THE OTHER CAR. I WOULD HAVE NEVER EXPECTED OR EVEN THOUGHT OF MY BRAKES GOING BAD ON MY 2011 CHEVY LS EQUINOX. THAT IS JUST SOMETHING YOU DON'T EXPECT BECAUSE ITS A NEW CAR AND YOU ARE UNDER THE IMPRESSION THAT THE CAR IS 100% IN WORKING CONDITION. I UNDERSTAND THAT MALFUNCTIONS HAPPEN, BUT THIS ONE I DID NOT SEE COMING. I WILL SEEK LEGAL ADVICE AS TO WHAT CAN BE DONE WITH REGARDS TO THIS ISSUE. NOW I HAVE NO CAR, AND ALTHOUGH I LOVED THAT CAR, SADLY I WILL NOT BUY FROM CHEVY ANYMORE. I GUESS THEY GO HAND IN HAND WITH TOYOTA WITH THEIR BRAKE ISSUES. *JS *TR
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#10455927April 20, 2012
ENGINE AND ENGINE COOLING
OUR 2006 EQUINOX BLEW A HEAD GASKET AT 100000 MILES UNDER NORMAL USE. WE HAVE FOUND DOZENS OF OTHER 06 EQUINOX OWNERS ONLINE THAT HAVE HAD THE EXACT SAME PROBLEM. THERE ARE FORUMS OF EQUINOX OWNERS DISCUSSING THE PROBLEM. CHEVY SHOULD REIMBURSE US FOR THE COST OF FIXING THIS. I HAVE CONTACTED THEM AND THEY SAID BECAUSE THERE IS NO RECALL THERE IS NOTHING THEY CAN DO. PLEASE HELP. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455822April 19, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WE HAVE A 2007 EQUINOX THAT THE POWER STEERING QUIT WORKING. PRIOR TO THE POWER STEERING GOING OUT, THE SERVICE STABILITRAK LIGHT WOULD COME ON AT RANDOM TIMES FOR NO APPARENT REASON. I CONTACTED A DEALERSHIP AND THEY TOLD ME IT WAS POSSIBLE THAT THERE COULD BE CORROSION ON THE CONNECTORS FOR THE SENSORS FOR THE STABILITRAK. WHEN THE POWER STEERING QUIT WORKING, I DID SOME RESEARCH AND FOUND THAT OTHERS WERE HAVING SIMILAR ISSUES, SO I CONTACTED GM WHO WANTED ME TO HAVE THE VEHICLE DIAGNOSED TO SEE IF THERE WAS ANYTHING THEY COULD DO. THE DIAGNOSIS WAS THE POWER STEERING CONTROL MODULE. AFTER A WEEK AND A HALF OF TALKING TO GM THEY SAID, DUE TO THE AGE AND MILEAGE ON THE VEHICLE THERE WAS NOTHING THEY COULD DO. DUE TO THE NUMBER OF CUSTOMER COMPLAINTS, WE THEN ASKED THEM HAVE THEY DONE ANYTHING TO FIX THE PROBLEM WITH THE CONTROL MODULE. THEY COULDN'T GIVE US AN ANSWER. WE AREN'T GOING TO CONTINUE TO PAY FOR CONTROL MODULES BECAUSE THEY CAN'T FIX THE ISSUE. THANK GOD MY [XXX] CHILD WAS NOT IN THE VEHICLE WITH ME AT THE TIME OF THE FAILURE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455323April 16, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE JERKED, LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ALSO LEAKING ENGINE OIL AND THE TIMING CHAIN HAD BECOME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE CRANK SHAFT SENSOR AND THE TIMING CHAIN BUT THE FAILURE WAS NOT CORRECT. THE VEHICLE CONTINUED TO JERK AND STALL SPORADICALLY, WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE 10,700. UPDATED 05/08/12*LJ UPDATED 05/15/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455350April 16, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX . THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD AND KNEES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED FROM THE SCENE AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND FILED A CLAIM IN REGARD TO THE AIR BAG FAILURE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10455278April 15, 2012
VISIBILITY
ON 4/14/12, THE HEATER/DEFROSTER STARTED BLOWING COLD AIR ONLY. THIS CAUSED THE WINDOWS TO FOG AND LIMITED VISIBILITY WHILE DRIVING IN A RAIN STORM ON THE HIGHWAY. AFTER RESEARCHING THE ISSUE ONLINE, I FOUND HUNDREDS OF REPORT OF THE SAME FAILURE IN THE AIR TEMPERATURE BLEND DOOR DATING BACK TO 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455313April 15, 2012
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BOUGHT USED IN FEB 2012 FROM LOCAL DEALER THE HEATER WORKED FINE UNTIL EARLY APRIL. WE HAD WEIRD WEATHER HERE IN UPSTATE NY VERY WARM SO DID NOT NEED TO USE HEATER THAT MUCH. TOOK DAUGHTER TO WORK AT 4 AM AND TURNED ON HEAT AND COLD AIR IS COMING THRU VENTS, THE TEMP GAUGE IS FINE I AM THINKING MAYBE THE THERMOSTAT IS STUCK OPEN IT MIGHT BE ORIGINAL THERMOSTAT OR FROM WHAT I SEE ON THIS SITE THE MECHANICAL DOOR IS STUCK OR BROKEN. I SPOKE WITH DEALER HE SAID IT WAS COVERED IN THE WARRANTY TO PAY THE $100 DEDUCTIBLE AND HAVE IT CHECKED OUT , WITH SO MANY OTHER PEOPLE COMPLAINING ABOUT THIS CAN THE ATTORNEY GENERAL GET INVOLVED ON THIS IT IS DEFINITELY A SAFETY ISSUE IF NO HEAT AND DEFROSTING WINDOWS AND GM SITS ON THEIR HANDS AND SAY IT IS WITHIN GM'S CRITERIA WELL GM OBVIOUSLY SUCKS AND DO NOT HONOR A MAJOR DEFECT IN THEIR PRODUCT. I LIKE THE EQUINOX BUT ONLY HAD IT 2 MONTHS AND THIS IS NOT GOOD GLAD IT IS GETTING WARM NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455125April 13, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
BROUGHT VEHICLE INTO FIRST DEALER FOR LOUD ENGINE NOISE AT LOW SPEED (1 TO 10 MPH)06/17/2011. DEALER SAID IT WAS THE FUEL INJECTORS AND SAID THEY WILL INSTALL AN INSULATOR TO QUIET THE NOISE. INSTALLED INSULATOR PROBLEM NOT RESOLVED 7/1/2011. BROUGHT IT TO ANOTHER DEALER FOR THE SAME NOISE. DEALER FOUND NOISE FROM TIMING CHAIN7/26/2012. THEY REPLACED TIMING CHAIN AND TENSIONER8/31/2011. PROBLEM SEEMED TO BE RESOLVED. 8 MONTHS LATER THE NOISE IS BACK. GAS MILEAGE AND POWER HAS DECREASED. DEALER SUGGESTED RUNNING A SOLUTION THROUGH THE ENGINE TO CLEAR OUT CARBON FROM LOW OCTANE GAS. DEALER APPLIED SOLUTION AND TOLD ME TO RUN TWO TANKS OF SUPER UNLEDED TO RESOLVE THE PROBLEM 4/6/2012. NOISE IS STILL THERE AFTER 2 TANKS OF SUPER UNLEADED 4/13/2012. GOING BACK TO THE DEALER IN A WEEK 4/20/2012. CONTACTED GM IN DETROIT TO EXPRESS MY ANGER.4/13/2012..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454931April 12, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT ONLY COLD AIR BLEW FROM THE VENTS. THE CONTACT HAD THE THERMOSTAT REPLACED AND THAT DID NOT CORRECT THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VENT THAT SHIFTED BETWEEN HEAT HAD BROKEN AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WAS NOT UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454856April 11, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION, STEERING, FUEL SYSTEM, GASOLINE
CAR DOESN'T START ON FIRST ATTEMPT. IT TRIES, THEN EVEN AFTER I RELEASE THE KEY IT CONTINUES TO START, LIKE ITS STUCK, I HAVE TO PUMP THE GAS TO GET IT TO START, AND IT ACTS FLOODED. I HAVE SPENT CLOSE TO $5000.00 DOLLARS, BRAKES, WHEEL BEARINGS, EMERGENCY BRAKE. THE FRONT END BEGAN TO FEEL VERY LOOSE. THE PROBLEM WAS THAT THE STRUTS PREMATURELY FAILED AND CREATED A VERY DANGEROUS DRIVING CONDITION. REPLACED MOUNTS STRUTS ETC ETC THIS CAR HAS BEEN A NIGHTMARE I BOUGHT THIS CAR NEW OUT OF THE DEALER. 2005 NEW PROBLEM STEERING WHEEL IS MAKING A GRINDING NOISE DEALER IS SAYING $1300.00 TO REPAIR IT WHEN DOES IT STOP GM / CHEVY NEEDS TO FIX THIS CARS AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454717April 10, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACTS OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT HEAT NO LONGER BLEW THROUGH THE VENTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE TEMPERATURE BLEND DOOR NEEDED TO BE REPLACED. THE DEALER DID NOT PROVIDE A REASON FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454738April 10, 2012
ENGINE AND ENGINE COOLING
VEHICLE HAS AN ENGINE MISS, COOLANT IS DISAPPEARING AND WAS TAKEN TO REPAIR SHOP. DIAGNOSED AS NEEDING HEAD GASKETS. REPAIRS TO COST APPROXIMATELY $1700.00. THIS HAS HAPPENED TO MANY OTHER OWNERS OF 2005 CHEVY EQUINOX'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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