Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10469062August 3, 2012
ENGINE AND ENGINE COOLING, STRUCTURE
RIGHT AFTER PURCHASING THIS VEHICLE I NOTICED AFTER RUNNING THE AIR CONDITIONER THAT A MOLDY MUSTY SMELL CAME FROM THE CAR. MY HUSBAND CHANGED THE CABIN AIR FILTER, THAT ONLY HELPED FOR JUST A FEW WEEKS. I HAD MY SERVICE DEPARTMENT CHECK IT OUT. THEY TOLD ME THE CONDENSER NEED A FOAM SPRAY TO KILL THE BACTERIA AT MY COST. I PURCHASED THE EXTENDED WARRANTY ON THIS VEHICLE BUT THAT WOULD NOT COVER THE COST OF THE FIX. I AM VERY DISAPPOINTED WITH THIS VEHICLE. I AM ALSO CONCERNED THAT WE ARE BREATHING ALL THIS CONTAMINATED AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469075August 3, 2012
FUEL/PROPULSION SYSTEM
ANYTIME WE START THE EQUINOX UP, ALL YOU SMELL IS RAW GASOLINE SMELL. IT FILLS UP THE CABIN, AND GIVES ME BAD HEADACHES. WE HAD LOOKED FOR OBVIOUS LEAKS BUT DIDN'T SEE ANY AT FIRST. WE WEREN'T LOSING MUCH IF ANY GAS MILEAGE, UNTIL THE LAST 2 TANKS WHEN IT'S GOTTEN WORSE. MY COWORKERS KNOW WHEN I GET TO WORK WITHOUT SEEING ME BECAUSE THE FUEL ODOR IS SO BAD, THEY CAN SMELL ME UPON ARRIVAL. I HAVE BEEN HAVING HEADACHES FREQUENTLY, AND SOMETIMES EVEN FEEL NAUSEATED. LAST MONDAY WAS THE FIRST TIME, MY HUSBAND WAS DRIVING BEHIND ME IN OUR OTHER VEHICLE AND HE TOLD ME TO PULL OVER AT THE NEXT GAS STATION, BECAUSE I WAS ACTUALLY LEAKING FUEL THIS TIME. I WAS SCARED TO DEATH, HERE I STILL HAD ABOUT 20-25 MILES TO DRIVE BEFORE GETTING HOME, AND YET I AM LIKE A TRAVELING EXPLOSION WAITING TO HAPPEN. I RESEARCHED MONDAY NIGHT AND FOUND THAT THERE ARE TONS OF OTHERS IN OUR SAME BOAT. THIS IS A DANGER TO US, AND EVERYONE ELSE ON THE ROAD WHEN IT GETS READY TO BLOW. GM NEEDS TO BACK UP THEIR PRODUCTS AND DO A MANDATORY RECALL BEFORE PEOPLE GET KILLED FROM THEIR NEGLIGENCE. WE LIKE MOST OF THE PEOPLE WHO HAVE FILED COMPLAINTS HAVE BEEN QUOTED WELL OVER $1000-1800 TO FIX THIS PROBLEM. LIKE MOST OTHERS, WE ARE STRUGGLING FOR MONEY, AND NOW HAVE ONE LESS VEHICLE WE CAN DRIVE, BUT STILL OWE ON IT, SO WE'RE STUCK. THIS IS NOT RIGHT, WHAT IS IT GOING TO TAKE, SOMEONE DYING BEFORE GM WILL RECALL THIS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469094August 3, 2012
FUEL/PROPULSION SYSTEM
I HAVE BARELY 60,000 MILES, NEVER WRECKED OR COMPROMISED. I BOUGHT IT WITH 8,000 MILES IN 2008. I BEGAN TO SMELL RAW FUEL INSIDE AND OUTSIDE OF MY VEHICLE A FEW WEEKS AGO AND THINKING THAT IT MAY GO AWAY, BUT DIDN'T. I HAVE HAD DEBILITATING HEADACHES FROM IT AND MY HUSBAND RODE WITH ME ONE DAY AND SAID THAT THIS WAS NOT NORMAL. I TOOK IT TO A LOCAL MECHANIC TO DIAGNOSE THAT IT WAS A DEFINITE LEAK IN THE TANK AREA, BUT WITHOUT TAKING THE TANK DOWN COMPLETELY, HE COULD NOT DIAGNOSE THE EXACT SPOT. COME TO FIND OUT, IT IS THE FUEL PUMP THAT IS BEING REPLACED. I AM NOW GOING TO BE OUT $900.00 (INCLUDING LABOR-WHICH WAS $353). I LOVED THIS VEHICLE, BUT NOW WITH THE HEALTH SCARET TO MYSELF AND MY YOUNG SON, MY THOUGHTS OF BUYING ANOTHER CHEVROLET PRODUCT IS BEING COMPROMISED. I AM 2 PAYMENTS AWAY FROM PAYING IT OFF. THIS IS NOT A NORMAL PROBLEM AND SHOULD BE CONSIDERED AS A DEFECT IN THE MANUFACTURING. PLEASE ASSIST PROMPTLY. [XXX] OR AT THE POPE DAVIS REPAIR AT 803-714-6773 AND ASK FOR[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468781August 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 40 MPH WHEN ROAD DEBRIS STRUCK THE FUEL LINES, CUTTING THE LINES INTO TWO. THE CONTACT STATED THAT THE FUEL LINES WERE EXPOSED AND COULD BE COMPROMISED EASILY. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT THAT THE FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,579. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468871August 1, 2012
FUEL/PROPULSION SYSTEM
AFTER RETURNING HOME FROM A 2 HOUR ROAD TRIP I NOTICED A HEAVY GASOLINE ODOR IN MY GARAGE. THE NEXT MORNING WHEN I WENT TO START MY VEHICLE IT HAD TROUBLE STARTING AND THE HEAVY GASOLINE ODOR PERSISTED. I COULD ALSO SMELL GASOLINE INSIDE THE CAB OF THE VEHICLE WHILE DRIVING. I TOOK THE VEHICLE TO A MECHANIC AND HE DETERMINED THAT THE FUEL PUMP/FUEL SENDING UNIT HAD A CRACK ON THE TOP OF THE HOUSING. WHEN THE VEHICLE IS RUNNING IT WOULD SPRAY FUEL OUT OF THE PUMP HOUSING. VERY DANGEROUS BECAUSE THE EXHAUST RUNS VERY CLOSE TO THE FUEL TANK AND FUEL SENDING UNIT. THE ENTIRE FUEL PUMP AND SENDING UNIT HAD TO BE REPLACED AT A COST OF $880. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468434July 31, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER, WHO STATED THAT THE FUEL PUMP MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,985.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468210July 30, 2012
SERVICE BRAKES
WAS DRIVING DOWN THE ROAD AND THE ENGINE STALLED ALL THE LIGHTS CAME ON THE DASH. HAVE BEEN HAVING MAJOR PROBLEMS WITH THE ABS BRAKES WHEN I PRESSED ON THEM I HAD NO BRAKES HAD TO GO OFF SIDE OF THE ROAD TO STOP SO I WOULDN'T HIT STOPPED VEHICLES. THEN THE ENGINE DOES NOT WANT TO START BACK UP AFTER IT STALLS AND THE TRACTION CONTROL LIGHT COMES ON. I'VE OWNED THE CAR FOR 3 YEARS AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. I THOUGHT I BOUGHT A LEMON BUT WHEN I READ OTHER PEOPLE AND THEIR PROBLEMS WITH THESE CARS IT SOUNDS LIKE THEIR ALL LEMONS!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468231July 30, 2012
FUEL/PROPULSION SYSTEM
WHEN VEHICLE WAS PULLED INTO OUR GARAGE, A STRONG SMELL OF GAS WAS NOTICED. STILL UNDER WARRANTY THE FUEL LINE WAS REPLACED BY OUR DEALER. THE VEHICLE MILEAGE WAS 18700 MILES. WE BOUGHT THE VEHICLE IN FEBRUARY OF 2011. THE VEHICLE GETS PARKED IN OUR GARAGE EVERY NIGHT. WE ARE CONCERNED THAT A VEHICLE WITH SO LITTLE MILEAGE AND AT SO YOUNG AN AGE COULD HAVE SUCH A SERIOUS CORROSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468327July 30, 2012
TIRES, WHEELS
AIR PRESSURE SENSOR ON REAR DRIVER TIRE INDICATED 28 POUNDS. WHEN THE MECHANIC TURNED THE CAP TO REMOVE IT FROM THE VALVE STEM, THE STEM BROKE OFF (DUE TO CORROSION). DEALER SAYS THE WRONG CAPS WERE ON IT IT - IT SHOULD HAVE BEEN METAL CAPS. I BOUGHT THIS VEHICLE FROM THIS DEALERSHIP BUT THEY SAY THEY HAVE NO RESPONSIBILITY. AFTER GETTING THE SENSOR AND VALVE STEM REPLACED ($86), I BROUGHT THE TIRE BACK AND PUT IT BACK ON. CHECKED REMAINING VALVE STEMS AND ANOTHER ONE BROKE OFF ON THE FRONT PASSENGER SIDE. ANOTHER $85 AND I WILL EVENTUALLY HAVE TO REPLACE THE OTHER TWO. DEALER IS THE ONLY ONE WHO HAS CHECKED MY AIR PRESSURE (DURING OIL CHANGES AND MULTI-POINT INSPECTIONS) AND NEVER MENTIONED I HAD THE WRONG CAPS ON THE VALVE STEMS. I HAVE CONTACTED GENERAL MOTORS WITH MY SAFETY CONCERN. HAD I BEEN DRIVING WHEN THE VALVE STEM BLEW OUT, I COULD'VE EASILY BEEN INJURED OR KILLED. GM MAINTAINS THERE IS NO RECALL ON THIS ISSUE AND WILL NOT PURSUE THE ISSUE. I NOT ONLY FEEL THIS SHOULD BE A RECALL, BUT I FEEL THEY OWE MY MONEY BACK TO ME. THIS IS THE FIRST GM PRODUCT I'VE HAD (JEEP/CHRYSLER PRODUCTS IN THE PAST). I'M DISAPPOINTED IN THE EXCUSES THE DEALERSHIP GAVE ME (WRONG VALVE CAPS, MOISTURE GOT UNDERNEATH AND CAUSED CORROSION) AND WITH GM'S RESPONSE, SINCE IT DOESN'T HAVE A RECALL ON IT, WE REALLY DON'T CARE IF YOU COULD HAVE BEEN KILLED. I HAVE ALREADY BEGUN TELLING EQUINOX AND TORRENT DRIVERS TO CHECK THEIR VALVE STEMS! SHAME ON YOU GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468352July 30, 2012
ELECTRICAL SYSTEM
KEY STUCK IN THE IGNITION AND COULD NOT BE REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468124July 29, 2012
FUEL/PROPULSION SYSTEM
MY WIFE SMELLED GAS ON MY 2008 EQUINOX WHEN THE VEHICLE WAS PARKED IN THE GARAGE. VEHICLE WAS PULLED OUT AND I NOTICED THE SMELL WAS COMING FROM THE PASSENGER REAR. I GOT UNDER THE CAR TO SEE IF I COULD SEE A VISIBLE LEAK AND NOTICED GAS AROUND THE GAS TANK. MONDAY JULY 30 2012 I WILL TAKE THE VEHICLE IN TO MY LOCAL DEALERSHIP. I SEARCHED ON LINE AND NOTICED THIS IS A ON-GOING PROBLEM WITH THE EQUINOX, I'M ALARMED THAT THERE HAS NOT BEEN A RECALL ON THIS ISSUE. THIS COULD LEAD TO A FIRE/ FATALITIES WITH THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468073July 28, 2012
POWER TRAIN
I BOUGHT THIS EQUINOX IN TEXAS USED WITH 24,071 MILES ON IT. DROVE IT BACK TO OHIO WITH NO PROBLEMS WHAT'S SO EVER. THEN WITH 43,396 MILES, THE IGNITION WIRES STARTED TO FAIL. IRONICALLY I RECEIVED A NOTICE FROM GM THAT THEY WOULD PAY FOR THIS REPAIR HAD I HAD IT DONE AT A SHOP.BEING A GM AND UPS MECHANIC,NO ONE TOUCHES MY VEHICLES OR FAMILY'S BUT ME! NAPA HAD THE WIRES[$22.00} AN I INSTALLED THEM IN LESS THAN 20MINS.AROUND 52000 MILES I NOTICED A WHEEL BEARING SOUND OR FLAT SPOT IN TIRE SOUND FROM LEFT SIDE. I'M THING GM SHOULD HAVE SOLVED THIS ISSUE BY NOW,SO I WAS THINKING NEW TIRES AFTER VACATION. WHEN WE CAME HOME FROM MYRTLE BEACH THE SOUND INTENSIFIED TO WHERE I JACKED UP THE FRONT ON TO JACK STANDS,SET PARK BRAKE, STARTED ENGINE AN PUT IT IN GEAR. I PUT MY STETHOSCOPE ON FRONT BEARING AN FOUND THE LEFT FRT MAKING ALL KINDS OF NOISE BY THIS TIME.I CALLED AROUND AN FOUND A TIMKEN REPLACEMENT AT AUTOZONE FOR 259.99-3YR.WARRANTY AN AT SAME TIME REPLACED THE FRT PADS AN RESURFACED THE ROTORS. SO WITH ALL SAID, LEFT FRT BEARING AN PADS $302.79. THE BEARING REPLACEMENT MAKES THE CAR RIDE AN HANDLE LIKE NEW AGAIN. MY WIFE DRIVES THIS CAR 80+ MILES A DAY TO AN FROM WORK,SO IT HAS TO BE SAFE AN RELIABLE AN GRAND KIDS ALL OVER THE PLACE ON WEEKENDS.FUNNY THAT I GOT NO VIBRATING FEELING IN STEERING WHEEL LIKE ON THE OLDER GM'S THAT I HAD WITH SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468107July 28, 2012
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE IS NOTICED AFTER VEHICLE IS STARTED AND RAN. CHECKING BENEATH FUEL TANK, IT IS VISIBLE THAT GASOLINE IS LEAKING FROM PUMP/CONNECTIONS AREA ON TOP OF TANK. ALSO HAS THE LEAK IN VICINITY OF EXHAUST CREATING A POTENTIAL FIRE HAZARD, NOT TO MENTION HEALTH HAZARD FROM BREATHING FUEL VAPORS. THE EXHAUST WILL NEED TO BE REMOVED TO FACILITATE REMOVAL OF FUEL TANK IN ORDER TO CORRECT OR REPLACE LEAKING PUMP. THE VEHICLE IS STILL IN OPERABLE CONDITION AND A PERSON WOULD ASSUME THAT EXTERNAL LEAKAGE WOULD RESULT IN A SAFETY RECALL TO REPAIR MANUFACTURING DEFECT. NORMALLY YOU DO NOT HAVE A LEAKAGE OF THE PUMP BEFORE A COMPLETE FAILURE OF SAID PUMP. I PERSONALLY THINK THE MANUFACTURER SHOULD RECALL AND PAY FOR REPAIRS. AND IF A PERSON HAS ALREADY MADE THE REPAIR THAT THE REPAIR FEES BE REIMBURSED. VEHICLE DOES NOT IN MY OPINION HAVE ENOUGH AGE OR MILES TO BE HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467956July 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE AIR CONDITIONING FAILED. IN ADDITION, THE CONTACT STATED THAT THE ENGINE FANS WOULD CONTINUE RUNNING FOR 20 MINUTES AFTER THE VEHICLE HAD BEEN POWERED OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A SECOND DEALER AND WAS TOLD THAT THE HEATING CENTER WAS FAILING. THE CONTACT SPOKE TO THE MANUFACTURER IN REGARD TO NHTSA RECALL CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY: DEFROSTER/DEFOGGER SYSTEM) BUT THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467654July 25, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING IN THE HIGHWAY, VEHICLE WARNINGS SUDDENLY TURNED ON INDICATION THAT STABILI-TRAC AND TRACTION CONTROL WENT OFF AND NEEDED TO BE SERVICED. AT THIS TIME ENGINE LOST POWER AND VEHICLE WAS SLUGGISH WHEN ACCELERATOR PEDAL WAS PRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467726July 25, 2012
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY EQUINOX, I SMELLED GAS AND THOUGHT I HAD WASTED GAS WHEN I WENT TO THE GAS STATION. AFTER SMELLING GAS FOR WEEKS, MY HUSBAND CHECKED THE TRUCK AND FOUND IT HAD GAS LEAKING FROM IT. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY FOUND THAT IT WAS LEAKING FROM THE FUEL ASSEMBLY AND STATED THAT THIS WAS A COMMON ONGOING PROBLEM WITH THIS VEHICLE. AFTER CALLING GM THEY REFUSE TO CORRECT THIS PROBLEM AND STATES THAT IF YOUR WARRANTY HAS EXPIRED THERE IS NOTHING THEY CAN DO. AFTER CHECKING ONLINE I FOUND THAT THERE ARE TONS OF COMPLAINTS FROM FELLOW EQUINOX OWNERS ABOUT THIS DEFECT AND I FEEL THAT CHEVY SHOULD BE MADE TO OFFER A RECALL AND BE FORCED TO FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467240July 24, 2012
FUEL/PROPULSION SYSTEM
IN THE PROCESS OF HAVING A FLAT TIRE REPAIRED ON THE RIGHT REAR OF THE VEHICLE THE MECHANIC DISCOVERED A FUEL LEAK. I CALLED THE DEALER AND TOOK THE CAR TO BE LOOKED AT AND REPAIRED. I WAS TOLD THERE WAS A SPECIAL BULLETIN CONCERNING THE FUEL LEAKS. I PROVIDED THE VIN AND THE SERVICE MANAGER CHECKED AND SAID THIS VEHICLE WAS NOT INCLUDED. I STATED THIS IS A MAJOR SAFETY ISSUE BUT GM DOES NOT WANT TO CORRECT THE ISSUE. I HAD THE VEHICLE REPAIRED AT $1100 FOR THE SAFETY OF MY FAMILY. I WILL SEEK COMPENSATION FROM GM MYSELF. GM WOULD NOT HELP THE DEALER BECAUSE OF THE MILEAGE. IT SHOULD NOT MATTER ABOUT THE MILEAGE FOR THIS FUEL LEAK BECAUSE OF THE PROXIMITY OF THE LEAK RIGHT NEXT TO THE EXHAUST SYSTEM. GM NEEDS TO RECALL THE EQUINOX AND REIMBURSE THOSE WHO HAVE HAD EXPENSIVE REPAIRS. THIS WILL COST GM MORE IN THE FUTURE OVER LAWSUITS WHEN SOMEONE IS SEVERELY INJURED OR KILLED BECAUSE OF THE VEHICLE EXPLODING!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466977July 23, 2012
ENGINE
DURING IDLE FROM STOP LIGHT TO STOP LIGHT IN CITY TRAFFIC, VEHICLE BEGAN TO IDLE VERY ROUGH DURING STOPS AND HAD REDUCED POWER WHILE MOVING. EVENTUALLY IT DIED OUT AT A STOP LIGHT. GENERAL MOTORS REFERENCE PIP5025 FOR EXCESSIVE OIL CONSUMPTION AND CYLINDER DAMAGE PER DEALER REPAIR REPORT. CAR HAS BEEN "REPAIRED" BUT IS STILL RUNNING SOMEWHAT ROUGH AND IS GIVING OFF A STRONG GASOLINE ODOR AND ENGINE OIL SMELLS LIKE GASOLINE - HAVE ANOTHER APPOINTMENT WITH DEALER TO HAVE CHECKED OUT - HAS NOT STALLED OUT AGAIN SINCE REPAIR THOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467128July 23, 2012
ENGINE
I WAS DRIVING DOWN THE ROAD AND THE CAR WAS JERKING BACK AND FORTH LIKE I WAS HITTING THE GAS AND BRAKE OVER AND OVER. I STOPPED AT A STOPLIGHT AND THE ENGINE MADE ANOTHER JERK AND THEN DIED. THERE WERE NO ENGINE LIGHTS OR FAULTS. I STARTED THE VEHICLE AGAIN AND IMMEDIATELY DIED AGAIN. I STARTED IT AGAIN AND WAS ABLE TO DRIVE FOR ABOUT ANOTHER MILE BEFORE I WAS STOPPED AT A STOPLIGHT AND DIED AGAIN. IT DID THIS TWO MORE TIMES BEFORE I REACHED HOME. I HAD THE VEHICLE TOWED TO A GM SERVICE CENTER. THEY ACKNOWLEDGED THIS WASN'T THE FIRST ISSUE WITH THIS MODEL OF VEHICLE WHICH IS AN ACTUATOR PROBLEM. THEY RECOMMENDED I CHANGE THE OIL MORE FREQUENTLY WHICH I DID BUT LESS THAN A YEAR LATER THE VEHICLE AGAIN EXPERIENCED THE SAME ISSUE. ANOTHER SERVICE CENTER ACKNOWLEDGED IT WAS A COMMON ISSUE BUT THAT THEY CAN ONLY REPLACE THE ACTUATOR IF IT HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466972July 22, 2012
SERVICE BRAKES
ON 7/19/12 AT 2:30 PM, I WAS DRIVING SOUTH BOUND ON CALIFORNIA INTERSTATE I-15, LANE S-2 AT 60 MPH. THE TRAFFIC WAS FLOWING FREELY, ONE VEHICLE WAS TO MY REAR IN LANE S-3. THEIR WAS NO ROAD DEBRIS IN ANY LANES. I HEARD A LOUD "POP" SOUND, NEXT A LOUD "BANG" SOUND UNDER MY CAR. I ALSO SAW THE EMERGENCY BRAKE LIGHT FLASH ON AN OFF ON THE INSTRUMENT PANEL. I SLOWED DOWN, MOVED TO LANE S-3, LIGHTLY STEPPED ON THE BRAKE PEDAL AND THE BRAKES APPEARED TO OPERATE NORMALLY. THERE WERE NO OTHER INFORMATION LIGHTS ON OR FLASHING ON THE INSTRUMENT PANEL. THE "CHECK ENGINE" LIGHT WAS NOT ON. I DROVE THE VEHICLE TO MY RESIDENCE AND PARKED IN THE DRIVEWAY. I PLACED THE TRANSMISSION LEVER INTO PARK, SHUT THE ENGINE OFF AND STEPPED ON THE EMERGENCY BRAKE PEDAL. AT THIS TIME THE PEDAL WENT COMPLETLY TO THE FLOOR WITHOUT THE USUAL RESISTANCE WHEN APPLYING THE EMERGENCY BRAKE. I EXITED THE CAR AND SAW WHAT APPEARED TO BE A WIRE HANGING LOOSE IN TWO PEICES. I HAD THE CAR TOWED TO THE CHEVROLET DEALER, THEY INSPECTED THE VEHDICLE AND SAID I HIT SOMETHING ON THE ROAD AND IT CUT THE EMERGENCY BRAKE CABLE, PUNCHED A HOLE IN THE FLOOR AND IT WAS NOT WARRANTY. MY INSURANCE COMPANY INSPECTED THE CAR, FOUND NO "WITNESS MARKS", WHICH WOULD INDICATE A FOREIGN OBJECT IMPACTING ANY PART OF THE CAR. IF SO, THE INSURANCE INSPECTOR SAID WOULD INDICATE I HIT SOMETHING PRIOR TO THE FOREIGN OBJECT BREAKING THE CABLE AND DAMAGING THE FLOOR. MY INSURANCE IS COVERINVG THIS BUT MAY CHOOSE TO SUBROGATE AGAINST CHEVROLET. I CONTACTED A FRIEND I KNOW AT CHEVROLET AND WAS TOLD THE COMPANY HAS NUMEROUS PRODUCT REPORTS OF UNEXPLAINED EMERGENCY BRAKE CABLE FRAYING AND FAILURE NOT CAUDED BY ROAD HAZARDS OR DEBRIS HITTING THE VEHICLE. THIS SHOULD BE A PART RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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