Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10545298September 25, 2013
SEATS
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER'S SIDE HEAD RESTS REMAINED STATIONARY AND COULD NOT BE MANEUVERED. THE DEALER INFORMED THE CONTACT THAT THE HEAD REST WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545082September 24, 2013
ENGINE, ELECTRICAL SYSTEM
MY 2006 CHEVY EQUINOX HAS NOW HAD THREE SEPARATE INCIDENCES OF SPONTANEOUS ENGINE TURN OVER. THE FIRST WAS IN MAY OF 2012, NEXT IN APRIL 2013, FOLLOWED BY AUGUST 2013. ON EACH OCCASION; THE CAR WAS PARKED AND LOCKED AT THE TIME THAT IT SPONTANEOUSLY STARTED. WITH EACH EVENT I HAD TO PUT THE KEY IN THE IGNITION, PUT THE CAR IN REVERSE, MOVE IT A COUPLE FEET, FOLLOWED BY SHIFTING TO DRIVE AND MOVING FORWARD. IT WAS ONLY THEN THAT I WAS THEN ABLE RETURN THE CAR TO PARK AND TURN OFF THE ENGINE. MY CAR IS NOT EQUIPPED WITH A REMOTE STARTER KIT, AND NEVER HAD ONE IN THE PAST. I HAVE NO IDEA WHY THE CAR STARTED ON IT'S OWN, AND CERTAINLY CONSIDER THIS TO BE A SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545060September 23, 2013
UNKNOWN OR OTHER
2013 EQUINOX LT WAS STRUCK ON PASSENGER SIDE BY A 2012 HYUNDAI SONATA WHILE DOING UNDER 10 MPH. THE SPEED LIMIT WAS 35 MPH FOR THE SONATA. THE FORCE OF THE IMPACT CAUSED THE EQUINOX TO ROLL OVER ONTO ITS SIDE AND ONLY THE SIDE AIRBAGS TO DEPLOY. EQUINOX RECEIVED DAMAGE TO ALL AREAS OF THE VEHICLE EXCEPT PASSENGER SIDE FENDER AND FRONT END.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10545003September 23, 2013
UNKNOWN OR OTHER, VISIBILITY/WIPER
HEATER STOPPED BLOWING HOT AIR. AFTER DIAGNOSIS BY CERTIFIED TECHNICIAN I WAS INFORMED THAT THE ACTUATOR FOR THE HEATER BLEND DOOR IS NOT WORKING PROPERLY/DAMAGED. AFTER RESEARCHING THE ISSUE IT BECAME CLEAR THAT THERE HAVE BEEN SEVERAL HUNDRED SAFETY COMPLAINTS FILED IN REGARDS TO THIS ISSUE. A RESOLUTION NEEDS TO BE ATTAINED AS THE REPAIR COST FOR THIS ITEM IS AROUND $1000. A RECALL NEEDS TO BE ISSUED BY GM SINCE IT BECOMES A SAFETY ISSUE WHEN THE INABILITY TO DEFROST YOUR WINDSHIELD IS NOT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544609September 20, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
RECEIVED NOTICE FROM CHEVROLET 2.4L ENGINE MAY CONTAIN 2 PARTS SUBJECT TO PREMATURE FAILURE DUE TO WEAR. FAILURE OF EITHER PART HAS POTENTIAL TO RENDER VEHICLE INOPERABLE AND CAUSE MAJOR ENGINE DAMAGE. CHEVROLET'S PROPOSED FIX IS FOR OWNER TO DRIVE VEHICLE TO FAILURE AND THEN DELIVER IT TO A DEALER AND THEY WILL REPAIR AT NO CHARGE. OWNERS SHOULD NOT BE SUBJECTED TO THE PERSONAL SAFETY RISK OF BEING STRANDED ON THE SIDE OF THE ROAD LATE AT NIGHT OR ON SOME DESERTED HIGHWAY. CHEVROLET'S PROPOSED SOLUTION IS TOTALLY UNACCEPTABLE; THE DEFECTIVE PARTS SHOULD BE REPLACED BEFORE SOMEONE IS HURT WHILE WAITING FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543705September 17, 2013
POWER TRAIN, STRUCTURE, VEHICLE SPEED CONTROL
2012 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD A MONTH AFTER PURCHASING THE VEHICLE, THE CONSUMER STATED THE VEHICLE WAS SLUGGISH, AS THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. THE NEXT OCCURRENCE HAPPENED ON JANUARY 2, 2013. THE CONSUMER STATED BEFORE SHE COULD COME TO A COMPLETE STOP, THE VEHICLE STOPPED ON ITS OWN, AS IF SHE HIT A STONE WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE VEHICLE WOULD STALL, WHEN SLOWING DOWN. THERE WAS A NOISE COMING FROM THE FRONT END. THE DEALER CALLED THE CONSUMER TO LET HER KNOW, THEY ORDERED SOME BOLTS, SO THEY COULD BE BOLTED TO THE FRAME. ON ANOTHER OCCASION, WHILE THE CRUISE CONTROL WAS SET, THE CONSUMER APPLIED THE BRAKE, BUT THE VEHICLE DID NOT STOP. THE CONSUMER RETURNED TO THE DEALER, BECAUSE OF A GRINDING/GRATING NOISE COMING FROM THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE WENT INTO A HIGH RATE OF RATE SPEED AND APPLYING THE BRAKES, DID NOT STOP THE VEHICLE. UPDATED 03/27/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544080September 17, 2013
WHEELS, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
SO MY TRACTION CONTROL AN ABS LIGHT GOES OFF AN I TAKE IT TO THE DEALER TO HAVE IT DIAGNOSED, AND IT APPEARS MY LEFT WHEEL SENSOR IS FAULTY AND CAN CAUSE LOCK UP IN BREAKS AND DECREASED POWER. TURNS OUT TO BE A COMMON PROBLEM ON ALL CHEVY EQUINOX MODELS.THERE HAVE BEEN VARIOUS COMPLAINTS AND NOTHING IS BEING DONE ABOUT IT AS I SEE THIS AS A MAJOR ACCIDENT WAITING TO HAPPEN,PLEASE TAKE THIS INTO CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544155September 17, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING DOWN THE INTERSTATE, MY VEHICLE TOOK A HARD SHARP RIGHT WHILE I WAS IN THE LEFT LANE. IF A CAR HAD BEEN BESIDE ME I WOULD OF CRASHED. I THOUGHT I HAD A FLAT TIRE SO, I PULLED OVER AND CHECKED THE TIRES AND ALL WERE FINE. AS I GOT BACK ON THE INTERSTATE MY VEHICLE KEPT PULLING RIGHT. WHEN I STOPPED AT A STOP SIGN TO MAKE A LEFT I COULD BARELY TURN THE STEERING WHEEL. I WAS ABLE TO MAKE IT HOME AFTER MUCH " MAN HANDLING" WITH MY 5 YEAR OLD AND 3 YEAR OLD IN THE VEHICLE WITH ME. MY CHILDREN WERE CRYING. I HAVE PREVIOUSLY READ ABOUT THIS ISSUE ON THE INTERNET. I HOPE A RECALL WILL BE ISSUED SOON AND I DON'T UNDERSTAND WHY ONE HAS NOT BEEN ISSUED THUS FAR. MY HUSBAND AND I BOUGHT THE EQUINOX BECAUSE WE PREVIOUSLY HAD A CAMRY THAT ACCELERATED ON ME WHILE MY CHILDREN WERE IN THE CAR. WHAT HAS HAPPENED TO CAR SAFETY? I AM BEGINNING TO NOT FEEL SAFE IN ANY VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543831September 16, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
ON 1/28/13 I REPLACED THE THROTTLE BODY AT GM CERTIFIED DEALER. TRUCK WAS DIAGNOSED WITH CODE P2135 FOR FAILED THROTTLE BODY AND CONNECTOR. WHILE DRIVING MY 2007 CHEVY EQUINOX IT DISPLAYED SERVICE TRACTION CONTROL, SERVICE STABILTRAK, ENGINE POWER REDUCING AND CHECK ENGINE LIGHT. ON 7/5/13 I RETURNED MY TRUCK BACK TO THE DEALER. THEY DIAGNOSED THE TRUCK AGAIN AND REPLACED THE PART A SECOND TIME. NOW ON 8/19/13 THE TRUCK WAS BACK AT THE DEALER FOR THIRD TIME AND SAME ISSUE. DEALER DIAGNOSED MY TRUCK AND COULD NOT FIND ANYTHING WRONG AT THE TIME AFTER I COMPLAINED OF SAME ISSUE DISPLAYED ON VEHICLE. 9/11/13 THE SERVICE TRACTION CONTROL/STABILTRAK WITH CHECK ENGINE CAME ON AGAIN. I TOOK THE TRUCK BACK TO THE DEALER AND SHOWED THEM VIDEO OF THE PROBLEM HAPPENING. THIS TIME THEY SAID THEY WOULD DIAGNOSED IT AND GET TO THE BOTTOM OF MY COMPLAINT. I CALLED GM THAT DAY COMPLAINING OF THE SAME ISSUE FROM LAST MONTH. GM REOPENED MY CASE AND SAID IT WOULD BE TRANSFERRED TO ANOTHER DEPARTMENT LEVEL. THE DEALER CALLED ME LATER IN THE DAY AND REPLACED THE THROTTLE BODY AND CONNECTORS FREE OF CHARGE AGAIN. EVERY TIME WHILE DRIVING THIS TRUCK I WAS TRAVELING WITH MY CHILDREN AND ALMOST HAD ACCIDENTS WITH THIS. THIS IS UNSAFE AND GM NEEDS TO HAVE A RECALL ON THIS PART AND MODEL OF TRUCK. SOME THING HAS TO BE DONE BEFORE IT BECOMES FATAL!!! HOPEFULLY THIS TIME THE PROBLEM IS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543306September 12, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE PASSENGER REAR SEAT BELT CONTINUOUSLY TIGHTENED AND CONSTRICTED THE PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT BELT WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542723September 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WHILE DRIVING 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER'S SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542333September 6, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE FUEL PUMP. THE CONTACT HAD NO ISSUES AFTER THE FUEL PUMP WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542162September 5, 2013
ENGINE
VEHICLE STARTED MAKING A LOUD "TICKING" NOISE FROM THE ENGINE, SEEMS LIKE IT WAS COMING FROM TWO LOCATIONS. AT FIRST I THOUGHT IT WAS LOW OCTANE GAS CAUSING THE LIFTERS TO TICK. I KEEP MY CAR METICULOUSLY AND ON THE NEXT REFUEL FILLED IT WITH 93 OCTANE, STILL THE TICKING CONTINUED, AND IN TIME BECAME LOUDER. I TOOK IT TO THE DEALERSHIP AND THEY ONLY PUT A NOISE REDUCER OVER THE FUEL INJECTION AREA. THIS PROBLEM DIDN'T EXIST AT THE TIME OF PURCHASE NOR A YEAR AGO. THIS IS OBVIOUSLY A FAULTY PART OF POOR ENGINE DESIGN. I HAVE READ OTHER POSTS OF INDIVIDUALS HAVING TO HAVE THEIR TIMING CHAIN REPLACED. THE DEALERSHIP ONLY PLACED A REDUCER FOR THE NOISE BUT NEVER FIXED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541927September 4, 2013
VISIBILITY/WIPER
DRIVING DOWN THE TURNPIKE IN THE RAIN, WIPERS RUNNING ON HIGH. SUDDENLY WIPERS STOP WORKING. FORTUNATELY WAS ONLY A MILE FROM A REST STOP, WAS ABLE TO GET OFF THE ROAD AND WAIT OUT THE RAINSTORM. TOOK CAR TO DEALER, TURNED OUT WINDSHIELD WIPER TRANSMISSION HAD FAILED AND HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538374September 2, 2013
SEATS
DURING REGULAR COMMUTE, WHILE DRIVING THROUGH THE CITY ON THE WAY HOME, THE DRIVER SEAT LUMBAR COLLAPSED WITH A LOUD POP, LIKE A BALLOON POP. I AM A REGULAR SIZED GUY, 5'11", 160LBS. AND I WASN'T DOING ANYTHING SPECIAL. IT WAS JUST A REGULAR DAY DRIVING HOME AND THE LUMBER JUST POPPED AND NOW THERE'S A CAVITY INSIDE THE BACK OF THE DRIVER SEAT. UPON SEARCHING THE INTERNET. APPARENTLY IT'S A COMMON ISSUE, SOME DRIVERS HAD THEIR LUMBAR POPPED IN THE EXACT SAME WAY TWICE WITHIN SIX MONTH. APPARENTLY THERE WAS, AT SOME POINT A TSB FOR THIS ISSUE. HOWEVER, GM CANNOT FIND IT, AND WON'T REPAIR THE SEAT FOR ME. DESPITE ME GOOGLING AND SEARCHING AND CAME UP WITH THE FOLLOWING INFO ON MY OWN: "FROM GM... PI0246A 2010-2011 EQUINOX, TERRAIN - FRONT SEAT POWER LUMBAR SUPPORT INOPERATIVE REPLACE ONLY THE SCREWS. A REVISED SCREW HAS BEEN RELEASED DON'T REPLACE THE LUMBAR ASSEMBLY". THIS IS A COMMON PROBLEM, AND A DESIGN FLAW THAT GM REFUSES TO ADMIT, NOR ADDRESS. THEY JUST PLAN ON LETTING THE VEHICLE OWNERS DRIVE WITH A CAVITY ON THEIR BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537977August 29, 2013
ENGINE
2.4 L ENGINE FUEL PUMP PLUNGER SEAL IS DEFECTIVE. ALLOWS GASOLINE TO LEAK INTO THE ENGINE, THINNING THE OIL. THIS CAUSES ENGINE BEARING SURFACES TO WEAR THROUGHOUT(BASICALLY RUINING THE ENGINE). ENGINE PERFORMANCE DETERIORATION BEGAN AND SYMPTOMS INCLUDED ROUGH IDLE, ENGINE KNOCK, POOR ACCELERATION AND STALLING. MY WIFE HAD A CLOSE INCIDENT WHEN HER CAR STALLED AND WAS NEARLY REAR ENDED BY ANOTHER VEHICLE A GOOD FRIEND OF MINE REPORTED THAT HIS DAUGHTER-IN-LAWS EQUINOX STALLED OUT ON A DETROIT EXPRESSWAY - WALK HOME! THIS WAS EXTREMELY DANGEROUS. MY ENGINE WAS REPLACED AFTER 5 SERVICE VISITS IN AUGUST 2012. TODAY, GM HAS SENT LETTERS TO ALL 2010 AND 2011 CUSTOMERS DETAILING THE "MAY HAVE THIS CONDITION - COULD CAUSE ENGINE RUN-ON OR ROUGH RUNNING ENGINE", WHICH IS TRUE, BUT A VERY WEAK AND UNNACEPTABLE EXPLANATION FOR WHAT REALLY CAN HAPPEN. GM IS "EXTENDING" WARRANTY MILEAGE ON BOTH 2010 AND 2011 EQUINOX VEHICLES WITH THIS2.4L ENGINE. THIS WILL NOT TAKE CARE OF ENGINE STALLING, POTENTIAL REAR END COLLISIONS AND CUSTOMER WALK HOMES. GM'S PATHETIC APPROACH SHOULD NOT BE ACCEPTED BY NHTSA. THIS SHOULD BE INVESTIGATED IMMEDIATELY, AS FOR THE REASONS GM PREFERS TO RISK DRIVER'S SAFETY. RELIABILITY ENGINEERING AT GM MUST NOT EXIST ANY LONGER. CALL ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537313August 26, 2013
AIR BAGS
ABOUT 2 YEARS AGO I TOOK MY CAR INTO THE LOCAL CHEVY DEALERSHIP AND HAD THE SENSOR CHANGED FOR THE PASSENGER AIR BAG. A FEW WEEKS AFTER THEY CHANGED THE SENSOR THE PROBLEM RETURNED. IT WOULD NOT TURN THE AIR BAG ON EVEN WHEN A FULL GROWN ADULT WAS SITTING IN THE SEAT. IT DIDN'T HAPPEN ALL OF THE TIME SO WHEN I TOOK IT BACK TO THE DEALER AND THE SAID THEY COULDN'T REPLICATE THE PROBLEM. AFTER TAKING IT BACK ABOUT 4 TIMES AND THEM NEVER BEING ABLE TO DUPLICATE THE PROBLEM I QUIT TAKING IT IN. LUCKILY THE FIRST TIME IT WAS FIXED MY VEHICLE WAS STILL UNDER THE EXTENDED WARRANTY. (THANK GOD I BOUGHT THAT! I'VE SURE USED IT!) NOW THIS YEAR, THE PASSENGER AIR BAG WON'T TURN ON AT ALL EVEN WITH MY 200LB BOYFRIEND SITTING THERE. THE ONLY THING THAT HAPPENS IS THE SERVICE AIR BAG LIGHT COMES ON THE DASHBOARD. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY'VE DUPLICATED THE PROBLEM AND WANT ME TO PAY $600 TO GET IT FIXED. I DON'T FEEL THAT THE SAME THING SHOULD HAVE TO BE FIXED TWICE IN JUST 2-3YEARS. ESPECIALLY SINCE IT'S NOT A MAINTENANCE PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536876August 23, 2013
STEERING
AS REPORTED BY OTHER EQUINOX OWNERS, THE ELECTRONIC STEERING CUTS OUT RANDOMLY WHILE DRIVING. AS IT IS DIFFICULT TO REPLICATE THE PROBLEM, I HAVE NOT BEEN ABLE TO FIND A MECHANIC WHO CAN WORK OUT WHY IT DOES THIS. THE ELECTRONIC STEERING CAN CUT BACK IN AS QUICK AS IT DROPS OUT, THAT MAKES DRIVING VERY DANGEROUS. THE ONLY ADVICE I HAVE BEEN GIVEN, IS TO REPLACE THE WHOLE STEERING COLUMN & ELECTRICS AT A GREAT COST WITH NO GUARANTEE THAT THIS WILL RECTIFY THE ISSUE. VERY SHOCKED THAT GM IS NOT RESPONDING TO THESE ISSUES. I GUESS THERE WILL HAVE TO BE A FATALITY BEFORE THEY SIT UP & LISTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536925August 23, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER AND PASSENGER DOOR LOCKS NON RESPONSIVE TO KEY FOB OR ELECTRONIC LOCK CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536692August 22, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE BACK DOOR WILL SOMETIMES UNLOCK WITH THE KIOSK AND SOMETIMES I HAVE TO MANUALLY UNLOCK THE DOOR LOCK. THIS HAS BEEN GOING ON FOR A YEAR. NOW MY DRIVERS SIDE WINDOW WILL SOMETIMES ROLL DOWN AFTER SEVERAL TIMES TRYING TO ROLL IT DOWN. OTHER TIMES IT WILL NOT ROLL DOWN. HAS ANYONE ELSE EXPERIENCED THIS WITH THEIR 2008 EQUINOX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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