Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10594190May 27, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE INSTRUMENT PANEL, DEFROSTER AND HEAT MALFUNCTIONED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CHECKED THE FUSE AND DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DETERMINE IF THERE WAS ANY POTENTIAL ELECTRICAL ISSUES WITHIN THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594244May 27, 2014
ELECTRICAL SYSTEM, AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE, POWER TRAIN
TL* THE CONTACT OWNS 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE HAD A MAJOR FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). ALSO, THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY ON NUMEROUS OCCASIONS AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY). IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATE FOR AN EXTENDED PERIOD OF TIME AND IT WAS NOT CONFIRMED BY THE LOCAL DEALER IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 07V520000 (AIR BAGS) AND 07V344000 (AIR BAGS). THE VEHICLE WAS TO BE FURTHER INSPECTED IN ORDER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS THE CONSUMER STATED THE VEHICLE WAS REPEATEDLY TAKEN TO THE DEALER, DUE TO LOSS OF POWER. THE VEHICLE WOULD NOT ACCELERATE, THE ENGINE BEGAN JERKING AND THE ENGINE LIGHT CONSTANTLY STAYED ON. THE TRANSMISSION WAS SLIPPING, ALSO. UPDATED 10/15/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594277May 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED, INDICATING THAT THE PASSENGER SEAT WAS NOT OCCUPIED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. BOTH REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. ..UPDATED 08/11/14 *BF UPDATED 8/20/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594286May 27, 2014
SUSPENSION:FRONT:SHOCK ABSORBER, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AND IMMEDIATELY AFTER THE SHOCKS AND THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE RECURRED ONLY ONCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 8/19/14*CN UPDATED 8/29/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594030May 26, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DOING APPROX. 25 MPH AND WENT TO PRESS DOWN ON THE ACCELERATOR THE VEHICLE HESITATED THEN TOOK OFF VERY FAST AND RAPID SCARED MY WIFE AND I ALMOST HIT THE VEHICLE THAT I WAS TRYING TO PASS THE VEHICLE NOW SITS IN MY GARAGE AND WILL NOT DRIVE THE VEHICLE VERY AFRAID EITHER MYSELF OR SOMEONE ELSE IS GOING TO GET KILLED, THIS IS NOT THE FIRST TIME DURING THE WEEK OF 5-22-2014 IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594048May 26, 2014
POWER TRAIN
VEHICLE WAS AT A STOP AWAITING MOVEMENT OF TRAFFIC, WHEN IT WOULD NOT MOVE OR GO INTO GEAR OTHER THAN PARK. SINCE PURCHASING THIS VEHICLE FOR KEFFER AUTOMOTIVE (CHARLOTTE, NC) IN 2012 WE'VE HAD TO REPLACE THE THROTTLE BODY, ENGINE, AND COMPRESSOR. NOW IT APPEARS THAT THERE IS ANOTHER MAJOR MECHANICAL FLAW. EITHER THE MANUFACTURER OR DEALER SHOULD BE RESPONSIBLE FOR SUCH A POORLY MADE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593948May 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
THE ABS LIGHTS TURN ON AND THE "SERVICE STABILITRAK" MESSAGE APPEARS. THE LIGHTS AND MESSAGE TURN OFF AFTER SEVERAL MINUTES, BUT THEN CONTINUOUSLY TURN OFF AND ON. THE CHEVY DEALERSHIPS DO NOT KNOW HOW TO FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593962May 25, 2014
ELECTRONIC STABILITY CONTROL (ESC)
ONE AFTERNOON AFTER BEING PARKED AT WORK 9 HOURS I GOT IN MY VEHICLE AND THE POWER STEERING WAS GONE. THIS WAS SHOCKING BECAUSE IT WORKED FINE WHEN I MADE IT TO WORK THAT MORNING. I HAD TROUBLE GETTING OUT OF A PARALLEL PARKING SPACE AND TRAFFIC ON MY WAY HOME WAS A CHALLENGE I TOOK VEHICLE TO AUTOZONE BUT THEY DIDN'T UNDERSTAND. THE NEXT DAY IT WORKED FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593965May 25, 2014
SERVICE BRAKES
AS I WAS SLOWING DOWN GETTING READY TO COME TO A STOP AT ABOUT 10/15 MPH, I PRESSED MY BRAKES AND THEY FELT HARD. I COULD NOT PRESS DOWN SO I CONTINUED TO TRY, WHEN THEY VIBRATED AND COULD NOT STOP, I CRASHED INTO THE PERSON AT THE RED LIGHT IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593891May 24, 2014
FUEL SYSTEM, GASOLINE
I HAVE NOTICED A STRONG GAS SMELL AFTER DRIVING MY CAR. I AM NOW SCARED TO DRIVE IT & DON'T HAVE THE MONEY FOR AN EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593597May 23, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE AIR BAG LIGHT BY MOVING A WIRE LOCATED UNDER THE DRIVERS SEAT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 35,000. UPDATED 9/4/14*CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. GM PAID HALF OF THE RECALL. THE CONSUMER WILL RECEIVE WHAT HE PAID. BOTH UNITS UNDER THE DRIVER AND PASSENGER SEAT WERE REPLACED. THE CONSUMER HAD TO 1/3 OF COST OF TIRES. UPDATED 09/15/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593642May 23, 2014
AIR BAGS, SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY A SECOND VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE SEAT BELTS MALFUNCTIONED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, HAND AND KNEE. THE FRONT PASSENGER SUFFERED HEAD, LUNG AND RIB INJURIES DURING THE CRASH, AND BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10593653May 23, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION INTERMITTENTLY. THE KEY WAS STUCK IN THE IGNITION ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE DEALER STATED THAT THE TIME FRAME HAD EXPIRED TO RECEIVE THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 04V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593707May 23, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH IN THIS VEHICLE IS DEFECTIVE. THE KEY MAY BE REMOVED FROM THE IGNITION AT ANY TIME, EVEN IF THE CAR IS RUNNING. THE IGNITION SWITCH MAY LOCK AT ANY TIME SO THAT THE CAR MAY NOT BE STARTED. THE IGNITION SWITCH DAMAGES THE CAR KEY CAUSING THE CYLINDER TO BE FILLED WITH METAL SHAVINGS. THIS IS AN ONGOING, WELL KNOWN PROBLEM. GM'S ANSWER IS TO CLEAN AND LUBRICATE THE IGNITION CYLINDER. THIS DOES NOT REMEDY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593784May 23, 2014
STEERING, ELECTRICAL SYSTEM
I TODAY JUST BOUGHT A USED 2005 CHEVY EQUINOX LS FROM A DEALERSHIP IN ROCHESTER,NH - ( OWED CAR FOR ONLY 3 HR ) ONCE I PULLED OUT OF THE DRIVEWAY I REALIZED THAT MY CAR MIGHT BE PART OF THE 2014 RECALL ON (KEYS) AND I HAD WATCHED THE CNN BROADCAST WHERE THEIR SHOWED DRIVER WHO THINK THEIR CAR MIGHT BE PART OF THE ISSUE HOW IT MIGHT HAPPEN IN A CONTROLLED TEAT WELL I DID THE SAME THING WHILE THE CAR WAS IN THE BREAKDOWN LANE JUST OUTSIDE OF THE DEALERSHIP HEADING HOME AND I TRIED IT WITH 3 LIGHT TUG THE CAR STALLED I WAS ABLE TO RESTART THE CAR AS I WAS NOT GOING VERY FAST ( ONLY 5 MPH) WHEN I GOT HOME IN MY OWN GARAGE I TRIED IT AGING WHILE IN A PARKED AND IT HAPPENED AGING I REPEATED THIS 3 MORE TIME TO ENSURE IT WAS NOT A ERROR ON MY PART - I THEN CALLED THE DEALERSHIP LEFT A MESSAGE ABOUT THIS AS IF IT CAN GETREPIRED - UNDER MY WARRENTY I LIKE TO DO SO AS I HAVE ON MY KEYT CLIMBING CARBINE I USE FOR WORK AS A FOOD DELIVERY GUY I THEN CALLED GM RECALL HOTLINE AND WAS BOUNCE AROUND TO 3 DIFFERENT WOMEN WHO TOOK MY INFOR AND TOLD ME MY CAR NOT PART OF THE RECALL SO I CANT GET IT FIXED . . .AS OF RIGHT NOW BUT I CAN LEAVE A MESSAGE FOR NHTSA TO GET A RECALL ON MY CAR STARTED *** 3 LITTLE TUGS ON THE IGNITION SWITCH FOR A 2005 CHEVY EQUINOX LS (AUTO) AND THE CAR STALLED OUT - WHILE IN PARK - AND GOING 5 MPH IN A BREAKDOWN LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593429May 22, 2014
STEERING
AFTER TRAVELING ON INTERSTATE AT 75 MPH THE STEERING WHEEL STICKS IN THE POSITION IT IS IN. WHEN YOU TRY TO MOVE THE STEERING WHEEL THERE IS A RESISTANCE AND THEN IT BREAKS FREE FROM THAT POSITION CAUSING THE VEHICLE TO MAKE ABRUPT MOVEMENT EITHER TO THE LEFT OR RIGHT DEPENDING ON WHICH WAY YOU WERE ATTEMPTING TO STEER. IT THEN WORKS FINE FOR AWHILE AND WILL DO THE SAME THING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593520May 22, 2014
FUEL SYSTEM, GASOLINE
VEHICLE SMELLED OF GASOLINE ODORS UNDERNEATH BECOMING WORSE DAILY UNTIL LEAKAGE WAS OBVIOUS BY GASOLINE PUDDLES ON GROUND DIRECTLY UNDER VEHICLE. AFTER NUMEROUS ATTEMPTS TO FIND A RECALL OR A SOLUTION TO MY PROBLEM I FINALLY RECEIVED INFORMATION FROM LOCAL GM DEALERS THAT THERE WERE NO RECALLS CONCERNING MY COMPLAINT EVEN THOUGH SEVERAL COMPLAINTS SIMILAR TO MINE HAD BEEN MADE. SO, I WAS LEFT WITH NO OTHER ALTERNATIVE BUT TO ATTEMPT TO FIX THE PROBLEM MYSELF. AFTER THE HOSES, CLAMPS, RESTRAINTS, AND TANK WAS REMOVED IT WAS APPARENT THAT I COULD NOT FIX IT SO I HAD A MECHANIC TO COME OUT, PROCEED WITH REMOVING AND REPLACING THE LEAKING LINES AND HOSES AND REASSEMBLING THE TANK BACK ONTO THE VEHICLE'S UNDERCARRIAGE. OF COURSE THIS WOULD END UP COSTING ME 9 ARMS AND 3 LEGS BUT AT THAT TIME THE CHEVROLET DEALER IN TUPELO MS. INFORMED ME THAT THERE WAS NO RECALL IN EFFECT FOR MY PROBLEM BUT THAT HIS STAFF WOULD BE MORE THAN HAPPY TO CHECK OUT MY PROBLEM AND FIX AND REPLACE ANY BROKEN AND OR DEFECTED PARTS BUT THEY WOULD ONLY DO SO IF AND WHEN I DELIVERED MY VEHICLE TO THEIR SHOP, ALSO AT MY EXPENSE. A FEW MONTHS AFTER ALL THIS HAPPENED AND A FEW MONTHS AGO, GM SENT OUT A BROCHURE STATING THAT THERE WAS INDEED A RECALL REGARDING MY SPECIFIC PROBLEM AND THAT I SHOULD TAKE IMMEDIATE ACTION TO GET MY VEHICLE TO THE GM DEALER (CLOSEST ONE FROM PONTOTOC BEING TUPELO - DEALERSHIP NAME WITHHELD) WHERE IT WOULD BE PROFESSIONALLY REPAIRED FREE OF ANY CHARGES TO ME. IF THERE INDEED IS OR EVER WAS A RECALL COVERING MY PROBLEM, SHOULDN'T THERE ALSO BE A REINSTATEMENT FEE ASSOCIATED WITH IT FOR VICTIMS THAT HAVE BEEN MISINFORMED OR WHO'S PROBLEM INITIATED BEFORE THE ACTUAL RECALL WENT INTO EFFECT OR IS THIS JUST ANOTHER WAY THE AUTO COMPANIES MAKE MORE MONEY OFF THE SAME INDIVIDUALS THAT PAID THE PRICE TO BAIL THEM OUT IN THE FIRST PLACE? CONCERNED CITIZEN (TAXPAYER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593528May 22, 2014
FUEL SYSTEM, GASOLINE
VERY STRONG SMELL OF GAS IN MY GARAGE. MOVED MY VEHICLE OUTSIDE AND LET THE GARAGE AIR. PULLED MY CAR BACK INTO THE GARAGE AFTER A PERIOD OF TIME CLOSED THE GARAGE DOOR AND THE SMELL OF GAS WAS APPARENTLY COMING FROM THE RIGHT SIDE WHERE THE GAS CAP IS LOCATED. TOOK CAR TO CHEVROLET DEALER WAS TOLD MY GAS TANK WAS CRACKED COST WOULD BE $1500.00 GOT A SECOND OPINION WAS TOLD THE RETURN LINE OF THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. COST WAS $1068.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593557May 22, 2014
AIR BAGS, STEERING, SUSPENSION
WAS INVOLVED IN A MVA AND DRIVER WAS TRAVELING 50-60MPH WHEN HER CAR HIT THE FRONT END DRIVER SIDE AND AIR BAG FAILED TO DEPLOY. SINCE THEN AIR BAG SENSOR TURNS ON AND OFF WHEN THERE IS A PASSENGER IN THE SEAT . PASSENGER WEIGHING OVER 130 LBS. THIS IS A BIG SAFETY HAZARD AND IS SCARY TO THINK THAT THIS CAR HAS YET TO BE RECALLED!! WILL THE AIR BAG GO OFF NEXT TIME SOMETHING LIKE THAT HAPPENS AGAIN??!! GM IS WRONG FOR RECALLING EVERY OTHER VEHICLE BUT THIS ONE!! POWER LOCKS DO NOT UNLOCK OR LOCK EVER! I ALWAYS HAVE TO MANUALLY LOCK AND UNLOCK EACH ONE. SAFETY ISSUE AGAIN! AND LAST BUT NOT LEAST, THERE IS AN ELECTRICAL ISSUE CAUSING EVERYTHING IN THE CAR TO GO OUT EVERY MONTH OR TWO. RECALL THIS CAR BEFORE SOMEONE ELSE GETS INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593109May 21, 2014
LATCHES/LOCKS/LINKAGES
REAR PASSENGER DOOR LOCK HAS TO BE MANUALLY LOCKED/UNLOCKED FROM THE INSIDE (100% OF THE TIME) THE DRIVER DOOR NOW HAS TO MANUALLY LOCKED FROM THE INSIDE, AND UNLOCKED USING A KEY (50% OF THE TIME) REAR DRIVER DOOR LOCK HAS TO BE MANUALLY LOCKED/UNLOCKED FROM THE INSIDE (50% OF THE TIME). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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