Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10893818August 7, 2016
ENGINE
I RECEIVED A CHEVROLET 2010 EQUINOX FROM BOB'S SAYS YES SUPER STORE IN COLUMBUS,OHIO IN 2016.TWO WEEKS LATER WE HAD ENGINE PROBLEMS.WE INFORMED THEM AND GOT A DIAGNOSTIC AND BOB SAYS YES INFORMED ME THAT NOTHING WAS WRONG.A FEW WEEKS(APPROXIMATELY 4 WEEKS) GO BY AND WE TAKE IT BACK AND BOBS TELLS US THAT WE HAD TO PAY FOR A DIAGNOSTIC TEST.SO WE HAD THE STATE OF OHIO ATTORNEY GENERAL OFFICE INVOLVED.BOB SAYS YES AGREES TO A FREE DIAGNOSTIC TEST AND WHEN THEY FINALLY AGREED TO LOOK INTO THE PROBLEM THEY AGREED TO PAY THE $1000.00 OF THE $1600.00 OF WHICH $600.00 WE WOULD HAVE TO PAY.LATER DURING THE WEEK I CALL BOB SAYS YES TO GET A UPDATE ON THE REPAIRS AND THEY INFORM ME THAT THEY ARE GOING TO REPLACE THE ENGINE AND THE WORK COST MORE BUT THEY ARE NOT GOING TO CHARGE US MORE.APPARENTLY IF THEY ARE COVERING A RECALL THEN UNDER THE FACT IT IS A RECALL I SHOULD NOT BE PAYING ANYTHING SO I WILL BE CONTACTING THE OHIO ATTORNEY GENERAL ON THIS UPDATED INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893857August 7, 2016
AIR BAGS, STEERING
DRIVING DOWN STREET WHILE ATTEMPTING TO TURN LEFT HEARD LOUD POP AND THEN WASN'T ABLE TO TURN AND CRASHED INTO TREE LEFT FENDER HOOD HEADLIGHT ALL PUSHED DAMAGE TO TIRE AND ON TOP OF THAT AIRBAG DIDN'T IMPLORE AND HIT HEAD ON THE POST
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10893879August 7, 2016
POWER TRAIN
TIMING CHAIN FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893345August 5, 2016
FUEL/PROPULSION SYSTEM
FUEL LEAK FROM THE TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893021August 4, 2016
ENGINE, STEERING
VEHICLE ENGINE STALLED WHILE THE VEHICLE WAS IN MOTION AT 35 MPH RESULTING IN IMPAIRED STEERING ABILITY, AND LOSS OF VEHICLE CONTROL IN A ROAD CURVE. A CRASH WAS NARROWLY AVOIDED. NO WARNING LIGHT OR OPERATOR NOTIFICATION WAS PRESENT PRIOR TO THE INCIDENT. ODB SCAN CODES INDICATED A P0010 CODE 'CAMSHAFT POSITION ACTUATOR SOLENOID VALVE'. VEHICLE STALLED WHILE VEHICLE WAS IN MOTION ON AT LEAST 5 OTHER OCCASIONS RETURNING VEHICLE TO DEALER FOR SERVICE. SERVICE HISTORY INDICATES THE INTAKE CAMSHAFT SOLENOID WAS REPLACED UNDER WARRANTY IN 2011 DUE TO IDENTICAL FAILURE MODE AND FAULT CODE, THE EXHAUST CAMSHAFT SOLENOID FAILED WITH CODE P0011 AND WAS REPLACED UNDER WARRANTY IN 2015, AND THE INTAKE CAMSHAFT SOLENOID FAILED AGAIN IN 2016 AT 34,681 TOTAL VEHICLE MILES. VEHICLE HAS BEEN OPERATED IN NOMINAL CITY DRIVING CONDITIONS WITH CONSISTENT MAINTENANCE OF THE OIL AND OIL FILTER PER THE OEM OIL LIFE MONITOR. THE THIRD FAILURE OF THE CAMSHAFT SOLENOID WAS CHARGED AT CUSTOMER EXPENSE. REPEAT FAILURE OF THE CAMSHAFT SOLENOID ACTUATOR INDICATED AN UNMITIGATED PRODUCT DESIGN ISSUE RESULTING IN ENGINE STALLS WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND IMPAIRED STEERING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893255August 4, 2016
VISIBILITY/WIPER
I WAS DRIVING DOWN THE EXPRESSWAY AT 60MPH IN POURING RAIN. I HEARD A LOUD BAM UNDER MY HOOD AND THE WINDSHIELD WIPERS ALMOST FLEW OFF THE CAR. THEY WERE HANGING OFF ON THE DRIVER'S SIDE. I WAS NOT FAR FROM AN OVERPASS SO DROVE ON THE SIDE OF THE ROAD TO IT TO WAIT FOR IT SLOW DOWN BUT ENDED UP HAVING TO DRIVE TO THE NEAREST ADVANCE AUTO IN HOPES OF REPAIR. THIS WAS SO DANGEROUS. I WAS ON A 70MPH EXPRESSWAY DURING EVENING RUSH HOUR IN POURING RAIN. I HAD MY SON WITH ME. WE COULD HAVE BEEN KILLED. WINDSHIELD WIPERS SERVE A VERY IMPORTANT PURPOSE AND SHOULD NEVER BE INSTALLED WITH PLASTIC. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS KILLED. THIS SEEMS TO BE AN EPIDEMIC WITH THE YEAR, MAKE & MODEL OF THE VEHICLE HAPPENING ON MANY OF THEM AT THE SAME TIME. PLEASE DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893303August 4, 2016
AIR BAGS
ANYTIME A PASSENGER IS IN THE FRONT PASSENGER SEAT THE AIRBAG DOES NOT TURN ON. THE AIRBAG OFF LIGHT REMAINS ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892376August 2, 2016
ELECTRICAL SYSTEM, POWER TRAIN
THIS MAY BE RELATED TO NHTSA CAMPAIGN NUMBER 16V502000. ON JULY 11, 2016, I WAS IN MY SON'S DRIVEWAY, PLACED MY CAR IN PARK, AND MY GRANDDAUGHTER AND I GOT OUT OF THE CAR. THE CAR WAS STILL, AND MY KEYS WERE STILL IN THE IGNITION. WHILE I WAS BETWEEN THE DOOR AND THE CAR, THE CAR STARTED TO ROLL BACKWARDS, WHICH KNOCKED ME TO MY FEET AND UNDER THE CAR. THE CAR ROLLED UP ONTO MY RIBCAGE AND MY VISION STARTED TO GO DARK. A NEARBY PERSON MANAGED TO ROLL THE CAR OFF OF ME. I WAS TAKEN TO THE HOSPITAL WHERE I LEARNED I HAD FIVE BROKEN RIBS AND A SMALL PUNCTURE IN MY LUNG. MY LEG IS BRUISED FROM MY THIGH TO MY TOES. ABOUT A WEEK LATER, I DEVELOPED AN INFECTION IN A WOUND ON MY ANKLE. I HAVE HAD SEVERAL FOLLOW UP VISITS TO DOCTOR TO CHECK FOR PNEUMONIA AND BLOOD CLOTS. A VISITING NURSE COMES TO MY HOUSE TWICE PER WEEK. I CANNOT DRIVE AND HAVE WEIGHT RESTRICTIONS FOR SEVERAL WEEKS. I HAVE MAILED A LETTER TO THE CEO AND GENERAL COUNSEL OF GM, BUT HAVE NOT RECEIVED A RESPONSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10892499August 2, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE INSTRUMENT CLUSTER INFORMATION CENTER ILLUMINATED INTERMITTENTLY. THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM WHERE THE RADIO WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED SPORADICALLY SEVENTY TIMES WITHIN A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. IN ADDITION, THE REAR WINDSHIELD EXHIBITED A PERMANENT FILM ON THE INNER GLASS SURFACE AND, WHEN EXPOSED TO DIRECT SUNLIGHT, IT DISTORTED THE CONTACT'S VISIBILITY. ON SEPARATE OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892169August 1, 2016
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT AND WAS HIT TWICE FROM BEHIND. THE CHEMICAL FROM THE SIDE AIRBAG WAS RELEASED BUT THE AIRBAG DID NOT DEPLOY. THE CHEMICAL WAS A FINE MIST OR LIGHT SMOKE. THE SEAT BELT LOCKED THE FIRST TIME I WAS HIT. I AM NOT SURE WHEN THE AIRBAG MIST OCCURRED (? WITH THE FIRST OR SECOND HIT) THEY HAPPENED WITHIN SECONDS OF EACH OTHER. A "SERVICE AIRBAG" WARNING LIGHT IS NOW ILLUMINATED. THE VEHICLE IS GOING IN FOR REPAIRS AS A RESULT OF THE CRASH AND THIS WILL BE ADDRESSED. I JUST WANTED TO REPORT THIS. I HAVE ALSO NOTIFIED CHEVROLET DIRECTLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10892190August 1, 2016
ENGINE, UNKNOWN OR OTHER
MY ENGINE LIGHT CAME ON AND SOMETIMES WHEN I START TO ACCELERATE MY CAR IT WILL JUST DIE (EVEN ON THE HIGHWAY IN TRAFFIC!!!). IT HAS HAPPENED 9+ TIMES ALREADY AND SOME OF THOSE TIMES THE ENGINE LIGHT WAS NO LONGER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892200August 1, 2016
AIR BAGS
AIRBAG LIGHT HAS BEEN ON SINCE 102,000 MILES. WON'T GO OFF TOOK IT IN FOR DIAGNOSIS AND WAS TOLD NEED A NEW PPS MODULE. IT WASN'T COVERED UNDER MY EXTENDED WARRANTY. SO DIDN'T GET IT FIX WOULD HAVE COST $900. SEEN ALL KINDS OF PROBLEMS WITH THIS MAKE AND MODEL WITH SAME PROBLEM. AND THAT 2007 WERE RECALLED BUT NOT 2008. AND CONSIDERING THE RECALL WAS MADE IN 2008 DON'T YOU THINK THEY SHOULD HAVE INCLUDED 2008 MODELS AS WELL?? HOPING THEY WILL STILL ISSUE A RECALL SOON SO WE CAN GET IT FIXED!!! TO ME THIS IS A SAFETY ISSUE AND SHOULD BE A PROIRITY AND FIXED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891888July 31, 2016
UNKNOWN OR OTHER
GM RECALLED 590002010 2010 CHEVY EQUINOX OVER FAULTY DEFROSTERS, I HAVE A 2011 CHEVY EQUINOX WITH THE SAME ISSUES AS DESCRIBED IN AUTO BLOG DATED DECEMBER 28 2009. IT'S MY FEELING THAT THE SAME PARTS ARE INSTALLED IN MY VEHICLE WITH THE SAME ISSUE. IF THIS IS THE CASE WHY DID NOT CHEVROLET RECALL THE 2011 AS WELL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891777July 30, 2016
VISIBILITY/WIPER
WHILE DRIVING ON THE FREEWAY IN HARD RAINSTORM, THE WINDSHIELD WIPERS BECAME INOPERABLE. THIS CAUSED A NEAR COMPLETE LOSS OF FORWARD VISION. WAS ABLE TO GUIDE VEHICLE TO SIDE OF THE ROAD. RAIN WAS SUCH THAT ONLY GUIDANCE BY WHITE/YELLOW STRIPES WAS POSSIBLE; ANY OBJECT FORWARD OF CAR COULD NOT BE SEEN THROUGH RAIN ON WINDSHIELD. WIPERS WERE MOVABLE BY HAND, AND MOTOR WAS AUDIBLY OPERATIONAL; A LINKAGE INTERNAL TO THE CAR HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891819July 30, 2016
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2007 CHEVY EQUINOX STARTED GOING CRAZY. I'M DRIVING DOWN THE ROAD AT 30 MPH BUT THE SPEEDOMETER SAYS I'M DOING 60 MPH. WHEN I'M ON THE HIGHWAY DOING 55 MPH, IT BOUNCES BETWEEN 90 TO 120 MPH. I'VE EVEN BEEN PARKED IN THE DRIVEWAY DOING 120 MPH. SOMETHING IS SERIOUSLY WRONG. I'VE FOUND OUT ABOUT NUMEROUS OTHER COMPLAINTS WITH OTHER CHEVY'S DOING THE SAME THING BUT CHEVY DOESN'T WANT TO INCLUDE THE EQUINOX. I WANT TO KNOW WHAT MY NEXT STEP IS GOING TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891466July 28, 2016
SERVICE BRAKES
I HAD EXITED I75 AND WAS DRIVING ON A 35MPH COUNTY ROAD WHEN THE INCIDENT OCCURRED. I WAS DRIVING AT A SLOW SPEED IN ANTICIPATION OF STOPPING AT A RED LIGHT AT A MAJOR INTERSECTION. STEPPED ON THE BRAKES ON MY 2010 CHEVY EQUINOX AND THE PEDAL WENT ALL THE WAY DOWN, BUT CAR WAS STILL ROLLING. NO WARNING SIGN FROM THE COMPUTER IN THE CAR. I'M SURE THERE ARE OTHERS OUT THERE WITH THE SAME COMPLAINT. MAJOR DRIVER/ROAD SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889297July 28, 2016
ENGINE, POWER TRAIN, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL TICKING SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE TECHNICIAN PERFORMED AN OIL CHANGE AND COMPRESSION TEST EVERY 1,000 MILES. THE CONTACT WAS INFORMED THAT THE PISTON IN THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS BURNING OIL RAPIDLY. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPAIRED WITH UNKNOWN PARTS. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889113July 27, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE TO REMOVE THE IGNITION KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888569July 26, 2016
POWER TRAIN
TAKATA RECALL I PURCHASED MY CAR IN MAY 2016. I INFORMED THE DEALER OF THE ISSUE RIGHT AWAY. IT STILL HAS NOT BEEN FIXED PROPERLY. THE DEALER HAD A 30 WARRANTY TO FIX ANYTHING WRONG. MY CAR DOESN'T GET ENOUGH POWER. IT JERKS FORWARD AROUND 30MPH. DOES DRIVE PAST 55MPH AND MOST RECENTLY DOESN'T REVERSE, DESPITE RETURNING IT TO THE DEALERSHIP 5 TIMES WITHIN THE PAST 2 MONTHS. THE ERROR CODES READ P0700 AND P0776. YESTERDAY THE CAR STOPPED GOING IN REVERSE. IT CAN ONLY DRIVE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888578July 26, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DIAGNOSED WITH FRACTURED WAVE PLATE THAT NEEDED TO PLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64.300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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