Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10903592September 4, 2016
VISIBILITY/WIPER
I PURCHASED MY 2013 EQUINOX USED WITH 51,000 MILES ON IT. 2 WEEKS AFTER PURCHASE, DURING MY FIRST RAIN STORM WITH IT, I USED MY WINDSHIELD WIPERS ON MY WAY TO WORK. ABOUT 5 MINUTES AFTER TURNING THE WIPERS ON, GOING ABOUT 50 MILES PER HOUR, THEY STARTED JERKING AS THEY MOVED THEN JUST STOPPED IN THE MIDDLE OF MY WIND SHIELD. IT WAS 6 IN THE MORNING DURING A THUNDERSTORM. THE ONLY THING I COULD SEE WAS THE TAIL LIGHTS IN FRONT OF ME AND WHEN LIGHTENING FLASHED. I WAS ON A COUNTRY ROAD FOR HALF OF THE TRIP SO THERE WAS LITTLE LIGHT TO HELP ME SEE THROUGH THE RAIN; THE SECOND HALF OF MY DRIVE WAS CITY STREETS WITH LOTS OF OTHER TRAFFIC WHICH ALSO HAD ME QUITE NERVOUS AS IT WAS POURING AND I COULD BARELY SEE. I HAD TO DRIVE 30 MINUTES TO WORK THIS WAY. VERY SCARY! AFTER WORK I TOOK IT TO HARDY CHEVROLET WHERE THEY DIAGNOSED IT AS A BROKEN WIPER TRANSMISSION. THEY HAD TO ORDER THE PART SO I HAD TO LEAVE MY SUV THERE AND RENT A CAR FOR A COUPLE OF DAYS. AS IT WAS A USED CAR, THIS WAS NOT COVERED SO IT WAS ALL OUT OF POCKET. THE COST OF REPAIR, NOT COUNTING THE ENTERPRISE CAR RENTAL, WAS $403.73. IF THIS IS NOW A RECALL ISSUE...I WOULD LIKE TO BE REIMBURSSED FOR HAVING TO ALREADY PAY FOR THE REPLACEMENT OF THE FAULTY ITEM. I HAVE THE RECEIPT FROM THE REPAIR. I CAN NOT FIND THE CAR RENTAL RECEIPT OR I WOULD SAY THAT I SHOULD BE REIMBURSED FOR THAT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903245September 2, 2016
AIR BAGS
PASSENGER SIDE AIR BAG WORKED INTERMITTENTLY WHILE PASSENGER WAS SEATED IN SEAT. SOMETIMES ON WHEN NO ONE SEATED AND OFF WHEN SOMEONE SEATED. NOW CHECK/SERVICE AIRBAGS LIGHTS ARE ON AND PASSENGER SIDE AIRBAG STAYS OFF WHEN SOMEONE SEATED. I AM NOT SURE IF ANY OF THE AIRBAGS AT THIS POINT WILL WORK BECAUSE ALL AIRBAG LIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902978September 1, 2016
VISIBILITY/WIPER
THE WINDSHIELD WIPER TRANSMISSION FAILED CAUSING BOTH WIPERS TO STOP WHILE DRIVING DURING A RAINSTORM, NEARLY CAUSING A CRASH. THIS IS THE SAME PART BEING RECALLED ON 2013 MODELS, AND THE DEALER WOULD ASSUME NO RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903099September 1, 2016
VISIBILITY/WIPER
I WAS DRIVING TO WORK AND THE FRONT WINDSHIELD WIPERS SHUT OFF WHILE THEY WERE ON. I HAD TO SLOW DOWN BECAUSE OF THIS BECAUSE IT WAS RAINING WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899694August 31, 2016
ENGINE, POWER TRAIN
WE PURCHASED THIS VEHICLE IN DEC 2014 AT 42,000 MILES AS A CERTIFIED PRE OWNED $15000 CASH. THE VEHICLE STARTED EXPERIENCING ENGINE TROUBLE IN JULY 2016 IT WE WERE IN THE PROCESS OF OF DIAGNOSTICS FOR EXCESS OIL CONSUMPTION AND ENGINE REPAIR. AFTER THE CARE BROKE DOWN ON A MAJOR HIGHWAY WITH MY CHILDREN IN THE BACKSEAT. AUG 2016 THE CAR STALLS AGAIN ON THE HIGHWAY WITH MY CHILDREN IN IT. THE TRANSMISSION HAS FAILED. WE HAVENT EVEN OWNED THE VEHICLE FOR 2 YEARS. IT ONLY HAS 76,000 MILES ON IT. BUT GM SAYS ITS PAST THE 5 YEAR WARRANTY MARK BY 8 MONTHS SO THEY WONT HELP. I AM NOT THE ONLY PERSON HAVING THESE ISSUES WITH THIS MAKE AND MODEL. THERE ARE STORIES ALL OVER THE INTERNET WHERE PEOPLE HAVE STALLED ON HIGHWAYS FROM THIS ISSUE! IT NEEDS TO GE RECALLED. THIS IS A DEATH TRAP. WE COULD HAVE BEEN SERIOUSLY INJURED OW WORSE. UNFORTUNATELY THATS WHAT IT TAKES NOW A DAYS FOR A COMPANY TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899712August 31, 2016
ENGINE
AROUND 60,000 MILES, I NOTICED THERE WAS AN EXCESSIVE OIL CONSUMPTION ISSUE WITH MY VEHICLE. I TRACKED IT FOR A WHILE, ONLY TO FIND ITS USING A QUART OF OIL EVERY 800-1000 MILES. I TOOK IT TO A LOCAL CHEVROLET GARAGE AND THEY INFORMED ME THAT THIS IS A COMMON ISSUE WITH THE EQUINOX. THAT IT IS THE PISTONS AND RINGS IN THE ENGINE THAT NEED TO BE REPLACED AND COST IS ABOUT $2000. THEY ALSO INFORMED ME THAT GM RECALLED 2010-2011 AND SOME 2012, UNFORTUNATELY MINE ISN'T ONE OF THE "SOME." I'VE CALLED GM TWICE ABOUT THE ISSUE. THE SECOND TIME, THE CUSTOMER SERVICE REP ASKED ME WHAT I WAS EXPECTING FROM THEM BECAUSE IF THERE'S NO RECALL, THERE'S NOTHING THEY CAN DO ABOUT IT. IF THERE'S A RECALL FOR SOME, THERE SHOULD BE A RECALL FOR ALL. AS I'M SURE I'M NOT THE ONLY PERSON IN THIS PREDICAMENT. THE CONSUMER STATED THE OIL INTIALLY NEEDED TO BE REPLACED EVERY 1200 MILES. THE OIL THEN ESCALATED TO NEEDING TO BE REPLACED EVERY 400-500 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899452August 30, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
SOUNDS LIKE THE BRAKES GRINDING, STARTS UNSAFE STOPPING DISTANCE AND HAPPENS OUT OF BLUE, I HAVE TO CONSTANTLY KEEP TRYING TO PUSH THE BRAKES SO IT CAN STOP. AT TIMES BRAKES WILL ALSO BE HARD AS ROCK NO WARNING AND HAVE NO BRAKES AT ALL, BEEN HAPPENING OFF AND ON. ABS/TC LIGHTS ON, I WAS TOLD I NEEDED NEW HUB BEARING ASSEMBLY, ROTORS AND BRAKE PADS, ALL WAS CHANGED AND STILL NOT FIXED. I KEEP READING ABOUT A PIG TAIL HARNESS BUT DON'T KNOW THE CORRECT PART NUMBER OR ITS LOCATION. STARTED AROUND MARCH/2016 AND ITS ONGOING, ALMOST GOT HIT YESTERDAY BECAUSE THE TRUCK WOULDN'T BRAKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899494August 30, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899617August 30, 2016
POWER TRAIN
2010 CHEVY EQUINOX TRANSMISSION FAILURE. I AM SURPRISE THERE ARE SO MANY COMPLAINTS ABOUT THE 2010 EQUINOX AND GMC HAS NOT RESPONDED. I HAVE THE 2014 AND 2010 EQUINOX MODELS AND I BOUGHT BOTH NEW. I AM NOW WORRIED THAT I HAVE TOO MANY CARS MADE BY GM. I HAVE HAD PROBLEMS WITH MY 2010 EQUINOX FOR YEARS BUT NOTHING CLOSE TO THE CURRENT TRANSMISSION PROBLEM. MY CURRENT MILEAGE IS 92,222. I WAS ON THE HIGHWAY WHEN IT APPEARED MY CAR SKIDDED. I THEN CHANGED LANE TO BE SAFE. NEXT THING I KNOW, THE CAR RPM SOARED BUT THE CAR WOULD NOT DRIVE. ESSENTIALLY, THE CAR ACTED AS IF IT WAS ON NEUTRAL WHEN ON DRIVE. I THEN TURNED OF THE ENGINE AND RESTARTED IT AND THE CAR DROVE ABOUT 2 POLES BUT WOULD NOT FURTHER ENGAGE THE TRANSMISSION. I WAS STRANDED WITH MY 8 YEAR OLD SON BY THE HIGHWAY SHOULDER. I HAD THE CAR TOWED TO THE DEALER. SEVERAL HOURS LATER, I AM BEING TOLD THAT THE WAVE PLATE IN THE TRANSMISSION WAS BROKE AND THAT I HAD TO WAIT SEVERAL DAYS TO KNOW WHAT OTHER DAMAGE RESULTED. WITH THE SAME CAR, I HAVE HAD NUMEROUS PROBLEM WITH THE BEARINGS AND FREQUENT AIRBAG PROBLEMS. THE CAR DOES NOT RIDE WELL LIKE THE 2014 MODEL. FOR SOME MONTHS NOW, THERE HAS BEEN AN ANNOYING LOW RPM NOISE AT LOW SPEED THAT THE TECH COULD NOT DIAGNOSE. I AM NOW WONDERING IF IT WAS THE TRANSMISSION FAILING ALL ALONG. THE SAME ANNOYING SOUND IS NOW OCCURRING IN THE 2014 EQUINOX. IT BEGS THE QUESTION OF WHETHER THERE IS A PERVASIVE QUALITY PROBLEM WITH GM VEHICLES. TO GM, I DEMAND A FIX TO THIS 2010 EQUINOX TRANSMISSION PROBLEM. MY VIN WOULD BE READILY AVAILABLE. I WAS SHOPPING FOR A GM TRUCK BUT I AM HAVING TO WAIT AND SE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899096August 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE SHIFTER DID NOT ENGAGE AND THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,222.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899061August 28, 2016
FUEL/PROPULSION SYSTEM
I BOUGHT A USED 2007EQUINOX LAST YEAR (MAY 2015) I KEPT SMELLING GAS AND IT WAS GETTING WORSE, DIDN'T KNOW ABOUT THE RECALL, TOOK IT TO MY MECHANIC WHICH COST ME $965.00 TO REPLACE. IF THIS VEHICLE WENT THROUGH THE RECALL AND A FUEL PUMP WAS REPLACED, SHOULD IT HAVE BEEN LEAKING AGAIN AFTER 4 YEARS. IT WOULD HESITATE ON STARTING AND DRIVING AND PARKING THE GAS FUMES WERE SO BAD, I KNEW I HAD A LEAK SOMEWHERE, IT WAS LEAKING IN MOTION AND WHEN STATIONARY, WHEN I WOULD PARK IT AND WALK ABOUT THE PARK, THE GAS FUMES WERE THE WORST THERE, STILL COULD SMELL THE GAS IN MY CAR AND OUTSIDE BY THE DRIVERS SIDE AND PASSENGER SIDE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901988August 27, 2016
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM THE RETURN PORT ON THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898690August 26, 2016
POWER TRAIN
GETTING ON THE HIGHWAY THE ENGINE STARTED TO REV, WOULD NOT GO OVER 30 MILES PER HOUR, NO REVERSE, ENGINE LIGHT APPEARED. ALMOST INVOLVED IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898711August 26, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSOR LEVEL IS READING ERRATIC AFTER I PUT GAS IN MY VEHICLE. THE CHECK ENGINE LIGHT COMES ON AND THE FUEL GAUGE GOES FROM FULL TO EMPTY BACK TO FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898919August 26, 2016
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN, TIRE LINE: LATITUDE TOUR, TIRE SIZE: 235 55R/18 TIRES. DOT# M33J007X2510. THE CONTACT STATED THAT ALL FOUR TIRES HAD EXPERIENCED TIRE SEPARATION. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD EXPOSED FABRIC FROM THE SEPARATION. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, IT WAS UNKNOWN IF THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898522August 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE STABILITRAK, TRACTION CONTROL, AND ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF THE EMERGENCY BRAKE WERE ENGAGED. THE VEHICLE WAS DIAGNOSED; HOWEVER, THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898631August 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE KEY EJECTED FROM THE IGNITION WHILE THE VEHICLE WAS RUNNING. THE CONTACT MENTIONED THAT ANY KEY COULD START THE VEHICLE, NOT JUST THE MANUFACTURER'S KEY. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR AND BATTERY WERE CHANGED. THE INDEPENDENT MECHANIC SUGGESTED A SOFTWARE UPDATE FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897607August 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER BEGAN TO SLIP. THE CONTACT STATED THAT THE VEHICLE CONSUMED A LARGE AMOUNT OF OIL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, THEY COULD NOT ASSIST WITH REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897591August 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V520000 (AIR BAGS) AND 07V344000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897744August 22, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS STOPPED WORKING COMPLETELY WHILE IT WAS RAINING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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