Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10938375December 28, 2016
POWER TRAIN
WE WERE JUST GETTING TO THE END OF HIGHWAY ENTRY RAMP AND WE COULD NOT GAIN SPEED AND THE ENGINE REVVED UP VERY HIGH BEOFRE IT STARTED SLOWING DOWN. PUT THE CAR IN MANUAL MODE BUT COULD NOT SHIFT INTO 3RD GEAR. WE WERE FORCED INTO ENTERING THE HIGHWAY AT ROUGHLY 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938374December 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
2010 CHEVROLET EQUINOX ALL OF A SUDDEN LOST TRACTION CONTROL AND DROP SPEED TO 15 MILES PER HOUR. ERROR LIGHT CAME ON STATING "ENGINE POWER REDUCTION" AND THEN "SERVICE ". ALONG WITH THESE ERROR MESSAGES THE ICON FOR ENGINE AND STABILITRAK CAME ON AFTER CAR LOST MOST OF ITS PWLOWER AND TRACTION. IT WAS A COLD NIGHT CHRISTMAS 2016 BUT NOT AS COLD AS OTHER CITIES AS WE LIVE IN PHOENIX, AZ. THANKFULLY I WAS IN OUR NEIGHBORHOOD WHEN MY [XXX] DAUGHTER AND I LOST POWER INSTEAD OF BEING ON THE FREEWAY BUT THIS IS A MAJOR SAFETY ISSUE WITH THESE CARS. I'VE RECENTLY READ MANY COMPLAINTS FROM EQUINOX OWNERS WHO'VE DEALT WITH THIS SAME ISSUE. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY AND SOLENOID VALVES AND CHARGED ME $850.00 FOR A REPAIR THAT I TRULY FEEL NEEDS TO BE UNDER A RECALL GIVEN THE SAFETY ISSUE OF LOSING POWER AND TRACTION WHILE DRIVING WITHOUT WARNING!!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937540December 27, 2016
POWER TRAIN
THE TRANSMISSION JERKS, WHILE VEHICLE ROLLS BACK WHEN ACCELERATING AFTER A DEAD STOP OR FROM A SLOWER SPEED. THERE HAVE BEEN MULTIPLE COMPLAINTS. WHY HAS THERE NOT BEEN A RECALL FOR A PROBLEM THAT CAN HAVE A FATAL CONSEQUENCE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937761December 27, 2016
FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN SMELLING LIKE GAS FOR ABOUT A YEAR AND A HALF. I DON'T SEE ANY LEAKS AT THE BOTTOM OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937450December 26, 2016
AIR BAGS, UNKNOWN OR OTHER
AROUND THE WHOLE AIRBAG ON PASSENGER SIDE IS CRACKED AND ON THE STEERING WHEEL A CRACK IS STARTING ON TOP PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937485December 26, 2016
VISIBILITY/WIPER
DRIVING WHILE IT WAS RAINING WINDSHIELD WIPERS WERE GOING ALL OF A SUDDEN THEY WENT WAY PAST WHERE THEY NORMALLY STOP AND COULDN'T SEE THE ROAD TRIED TURNING THEM OFF AND ON NOTHING HAPPENED HAD TO HANG MY HEAD OUT THE WINDOW TO FIND A PLACE TO PULL OVER TO SAFETY BECAUSE IT WAS AT NIGHT TIME AND COULDN'T SEE IF ANYTHING WAS COMING OR IF I WAS GOING TO RUN OFF IN A DITCH AND HAD MY LITTLE GIRL IN THE BACK SEAT TO MAKE MATTERS WORSE BUT ONCE I GOT OUT LOOKED AT THEM WAS ABLE TO MOVE THEM BY HAND BACK INTO POSITION BUT STILL WOULDN'T WORK YOU COULD HEAR THE MOTOR MOVING INSIDE BUT WIPERS WOULDN'T AT ALL IM THANK FUL WHEN THIS HAPPENED I WASN'T ON THE INTERSTATE AND WAS ONLY GOING LIKE 40 MPH WITH IT RAINING BUT WIPES NEVER GAVE A SIGN PREVIOUSLY ANYTHING WAS WRONG THEY HAVE ALWAYS WORKED FINE THERE WAS NO REASON FOR THIS VEHICLE TO DO THIS IM A CHEVY PERSON AND HAVE STOOD MY IT BUT THIS IS VERY DANGEROUS ESPECIALLY WITH IT POURING DOWN RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937500December 26, 2016
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE TODAY. 12/26/16. DROVE HOME. ABOUT 10 MINUTES FROM MY HOUSE. THE TEMP GAUGE GOES TO THE RED. I WAIT ABOUT 45 MIN. I TAKE IT BACK TO THE DEALERSHIP. THEY ASKED ME TO LEAVE IT OVERNIGHT. AFTER READING SEVERAL COMPLAINTS. CAN'T YOU ALL DO SOMETHING ABOUT THIS? SEEMS TO BE THE COMMON THING WITH THE TYPE OF COOLANT THAT IS USED IN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936833December 22, 2016
VISIBILITY/WIPER
WINDSHIELD WIPERS DON'T WORK, LIVE IN MAINE, CAN'T DRIVE IN ADVERSE CONDITIONS, LAWSUIT IF MY FAMILY GETS HURT, NEED GM TO GET A SOLUTION TO THIS RECALL 390,000 VEHICLES AFFECTED SINCE AUGUST 2016. WHAT THE HOLD UP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936834December 22, 2016
AIR BAGS
ON 9/22/08 WE TOOK OUR VEHICLE TO GREGG YOUNG CHEVY IN OMAHA NE WITH COMPLAINT OF THE PASSENGER AIR BAG DID NOT REGISTER PASSENGER. THE COULD NOT DUPLICATE AND NOTHING WAS DONE. AGAIN ON 4/10/10 WE TOOK THE VEHICLE IN AGAIN WITH SAME COMPLAINT. WE WERE TOLD AGAIN COULD NOT DUPLICATE AT THIS TIME, NO PROBLEM FOUND SCANNED, NO CODES. NO BULLETINS FOUND, SYSTEM WORKING AS DESIGNED. THEN AGAIN 9/28/11 WE TOOK IT IN AGAIN AND COMPLAINED THE SERVICE AIR BAG LIGHT IS ON INTERMITTENTLY. THEY REPLACED THE PPS MODULE. WE HAD TO PAY LABOR AND FACTORY WARRANTY DEDUCTIBLE. I SEE BY YOU RECALL PAGE THERE WAS A RECALL #07V344000 ON THE PASSENGER SENSOR AND OR CALIBRATION. IF THERE WAS A RECALL WHY WERE WE CHARGED TO REPLACE A DEFAULT BY THE MAKER? NOW HERE WE ARE IN DEC 2016 AND NOW WE ARE HAVING THE SAME PROBLEM AGAIN. THE AIR BAG DOES NOT ALWAYS REGISTER A PASSENGER AND IF IT DOES, IT GOES BACK AND FOR STATING AIR BAG ON AND AIR BAG OFF AND THE DASH WARNING LIGHT TO SERVICE AIR BAG GOES ON AND OFF AND THEN WE GET A READ OUT ON THE DASH STATING TO SERVICE AIR BAG. SAME PROBLEM YET AGAIN. HOW MAY TIMES CAN THE SENSOR OR CALIBRATION GO WRONG. WE CALLED GREGG YOUNG AND THEY WANT $130 JUST TO LOOK AT THE PROBLEM. WHAT ARE OUR OPTIONS? I DON'T FEEL THIS IS A WEAR AND TEAR PROBLEM AND WE PAID FOR IT ONCE ALREADY AND FEEL WE SHOULD NOT HAVE BASED ON THE RECALL LISTED. ANY INFORMATION YOU COULD PROVIDE WOULD BE HELPFUL. THANK YOU FOR CONSIDERING OUR SAFETY A PRIORITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937171December 22, 2016
STEERING, SUSPENSION
I WAS DRIVING THE CAR AND THE TRACTION/STABILIZER CONTROL TURNED ON WITH THE ENGINE LIGHT AND A MESSAGE STATED SLOWING DOWN. THEN THE TRUCK STAYED AT 20MPH, I WAS KINDA ON THE HIGHWAY AND ALMOST HIT SOMEONE. THE ENGINE SOUND GOOD. OTHER PEOPLE ONLINE HAVE THE SAME ISSUE. WHY IS IT NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936648December 21, 2016
VISIBILITY/WIPER
HEATER BLOWS COLD AIR IN WINTER IN CHICAGO CAN'T SEE WHILE DRIVING , VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936685December 21, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936739December 21, 2016
VISIBILITY/WIPER
WINDSHIELD WIPERS DO NOT WORK. WHEN TURNED ON I CAN HERE THE MOTOR RUNNING AS IF THEY WERE ON BUT NOTHING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936762December 21, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS TURNED OFF, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE DASHBOARD. ONCE THE IGNITION WAS TURNED ON, THE NOISE WENT AWAY AND THE DEFROST/DEFOGGER SYSTEM BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936490December 20, 2016
SERVICE BRAKES
THIS SEEMS TO BE AN ONGOING PROBLEM FOR THIS MODEL, YOU ARE PROBABLY AWARE OF THIS THE BRAKES DON'T WORK OR THE PEDDLE PUSHES BACK AND DOESN'T APPLY THE BRAKES AFTER PRESSING HARD ON THE BRAKE PEDAL THE TC AND ABS LIGHTS COME ON AND THE BRAKES WORK. I HAVE HAD THE SPEED WHEEL SENSORS REPLACED ON BOTH FRON SIDES AND AM EXPERIENCING THE SAME SAFETY ISSUE NO BRAKES WE HAVE SPENT OVER 2000.00 TO TRY AND FIX THIS AND IT DOESNT SEEM TO WORK THE DEALERSHIP AND THE MECHANICS KEEP LOOKING FOR A FIX. I THINK THIS MODEL SHOULD BE RECALLED OR AT LEAST DIAGNOSED BY GM AND FIXED THIS IS A SERIOUS PROBLEM. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936603December 20, 2016
STRUCTURE:BODY
OUR 2008 EQUINOX PAINT HAS STARTED TO PEEL ON THE TOP. WE NOTICE A SPOT A WEEK AGO AND NOW IT IS ABOUT 12 INCHES LONG IT IS BUBBLING AND PEELING TO WHERE THE WHITE IS SHOWING. PLEASE TELL ME THERE IS A RECALL ON THIS MATTER WE HAVE ONLY 72000 MILES ON THIS VEHICLE. IT HAS TO BE A FACTORY DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936302December 19, 2016
AIR BAGS, SEAT BELTS
I WAS IN AN ACCIDENT ON 12/15/2016 WHERE I HIT SOMEONE FROM BEHIND. I WAS DRIVING STRAIGHT DOWN THE HIGHWAY AND DIDN'T NOTICE THE PEOPLE IN FRONT OF ME STOPPING. WHEN I HIT THE BRAKES, IT WAS TOO LATE AND MY CHEST WENT FLYING AGAINST THE STEERING WHEEL. WHEN MY EQUINOX HIT THEM, MY SEAT BELT DID NOT LOCK AND MY CHEST HIT THE STEERING WHEEL. I HAD TO GO TO THE HOSPITAL BECAUSE OF THE FORCE OF THE IMPACT. THE FORCE WAS SO HARD THAT THE AIR BAG DID NOT COME OUT. I DON'T KNOW IF THERE IS AN AIR BAG INSIDE THE VEHICLE. I COULD NOT CATCH MY BREATH AND I TESTED OUT MY SEAT BELT AND REALIZED IT DOES NOT LOCK WHEN BREAKING. IT IS ACTUALLY LOSE THE WHOLE TIME I AM DRIVING. THIS IS NOT SAFE FOR ME OR A PASSAGE THAT I HAVE IN THE CAR. TESTED OUT THE PASSAGE SIDE AS WELL AND IT IS THE SAME THING. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10935642December 16, 2016
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE BEGAN TO SHUTTER WHILE TURNING THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN ADDING FUEL, IT BEGAN TO LEAK OUT OF THE FUEL TERMINAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935402December 15, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, THE DEFROSTER BLOWER SUDDENLY STOPPED OPERATING AND CAUSED THE FRONT WINDSHIELD TO FOG UP. THE ISSUE HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER DIAGNOSED THAT THE AIR BLOWER MODULE AND MOTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935547December 15, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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