Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10944621January 12, 2017
AIR BAGS
TAKATA, SERVICE LIGHT HAS COME ON THT PASSENGERS AIRBAG NEEDS SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944322January 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
FOUR TIMES WITHIN THE LAST TWO MONTHS THE STABILE SYMBOL, CHECK ENGINE SYMBOL, AND REDUCED ENGINE POWER ALERT HAVE COME ON. THE FIRST TIME HAPPENED WHEN I WAS PARKING, THE 2ND TIME WHEN I LET THE CAR WARM UP, THE 3RD TIME WHEN I WAS DOING 60MPH ON THE EXPRESSWAY AND THE 4TH TIME WHEN I HAD GONE ABOUT 5 BLOCKS ON A CITY STREET. EACH TIME I WAS DRIVING, THE CAR SLOWED DOWN AND BECAME HARD TO CONTROL. I WAS ABLE TO GET OFF THE ROAD AND CUT OFF THE ENGINE. AFTER SITTING FOR ABOUT 5 MINUTES, THE REDUCED POWER ALERT WENT OFF AND I WAS ABLE TO DRIVE. THE CHECK ENGINE LIGHT STAYED ON. AFTER ABOUT A DAY THE CHECK ENGINE LIGHT WENT OUT. THE CAR WILL RUN OK FOR A DAY OR TWO AND THEN START TO ACT UP AGAIN. I WAS TOLD THAT IT PROBABLY HAS SOMETHING TO DO WITH THE GAS MEDAL, HOWEVER THE DEALER HASN'T BEEN ABLE TO DETECT A CODE. I AM CONCERNED THAT I WILL BE ON THE HIGHWAY GOING AT A HIGH SPEED WHEN IT HAPPENS AND NOT BE ABLE TO GET OUT OF THE WAY OF OTHER TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944339January 11, 2017
AIR BAGS, ELECTRICAL SYSTEM
WHEN I HAVE A PASSENGER (ADULT OR CHILD) SIT ON THE FRONT (PASSENGER SEAT) THE AIR BAG LIGHT SOMETIMES ILLUMINATES THAT THE AIRBAG IS "ON" AND SOMETIMES IT'S "OFF" WHILE THE PASSENGER IS SITTING. I'VE ALSO NOTICED THAT IF MY PASSENGER IS SITTING STILL, THE LIGHT WILL STAY "ON" BUT AS SOON AS THE PASSENGER MOVES, THE LIGHT WILL CHANGE TO "OFF". AT FIRST IT SEEMED LIKE A "TEMPERAMENTAL" ISSUE BECAUSE SOMETIMES IT JUST STAYED ON THE "ON" POSITION WHILE THE PASSENGER SAT. I TOOK MY CAR TO THE GM DEALER WHEN THE ISSUE BECAME MORE OFTEN AND THEY DIAGNOSED AN ISSUE RECOMMENDED TO HAVE THE PASSENGER PRESENCE MODULE REPLACED. ON RESEARCHING, I FOUND THAT THERE ARE RECALLS FOR THIS PARTICULAR ISSUE BUT ON EARLIER CHEVY MODEL CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944355January 11, 2017
ENGINE
THE 2011 2.4 L ENGINE EQUINOX IS UNDER RECALL, EXCEPT FOR MINE. I OWN A 2011 2.4 L ENGINE EQUINOX THAT HAS EVERY PROBLEM AS THE ONE THAT IS BEING RECALLED. GM IS TELLING ME THAT THERE ARE NO DEFECTIVE PARTS ON MY CAR, EVEN THOUGH MY CAR HAS BEEN STALLING WHILE DRIVING, WHILE TURNING, WHILE STOPPING. MY CAR HAS EVERYTHING WRONG WITH IT THAT IS LISTED ON THE RECALL. THE PVC SYSTEM, WATER IN THE AIR BOX. OUR MECHANIC TOOK OUT 1/2 CUP OF WATER OUT OF THE AIR BOX YESTERDAY. IN ADDITION, THE CAR CONSUMES MASS AMOUNTS OF OIL. THIS VEHICLE WILL GIVE YOU NO WARNING AND THEN JUST STALL OUT. LAST YEAR, MY CAR STALLED WHILE DRIVING AND THEN A REDUCED ENGINE POWER LIGHT CAME ON. I ENDED UP HAVING TO REPLACE THE THROTTLE BODY AT NOT EVEN 90,000 MILES. THIS CAR POSES A THREAT TO THE PERSON DRIVING AS WELL TO ANY OTHER CAR THAT MAY BE NEAR IT AS THERE IS NO WARNING GIVEN THAT STALLING MAY OCCUR. NO CHECK ENGINE LIGHTS COME EITHER. NO LOW OIL LIGHTS. NOTHING. I TOOK MY CAR IN YESTERDAY BECAUSE IT STALLED 7 TIMES ON MY ROUTE TO WORK. MY MECHANIC WAS ABLE TO DIAGNOSE THE PROBLEM AND FOUND THE PROBLEMS WITH THE 2011 EQUINOXES. I HAVE BEEN TURNING AND JUST HAD MY CAR SHUT OFF, I HAVE PUSHED THE GAS PEDAL AND HAD NOTHING HAPPEN. I HAVE HAD MY CAR STALL OUT TO CHECK THE OIL AND FIND NO OIL ON THE DIPSTICK. I HAVE STOPPED FOR TRAFFIC AND MY CAR WILL JUST SHUT OFF. GM HAS TOLD US ON MORE THAN ONE OCCASION THERE ARE NO RECALLS ON MY CAR. JUST OTHER 2011 2.4 L ENGINE EQUINOXES REPORTING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944382January 11, 2017
ELECTRICAL SYSTEM
MY DEFROST SYSTEM STOPPED WORKING AND MY WINDOWS WERE SO DENSE WITH FROST I COULD NOT SEE. THIS IS A MAJOR COMPLAINT FOR A LOT OF COMPLAINTS I SEE ON LINE.THE DEROST SYSTEM HAS NOT WORKED FOR 2-3 WEEKS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944398January 11, 2017
ENGINE
I'VE NOT HAD ANY COMPLAINTS ABOUT MY 2011 CHEVY EQUINOX UNTIL FRIDAY WHEN IT JUST WOULDN'T START. THE DEALERSHIP SAID THE TIMING CHAIN SLIPPED OFF AND BENT VALVES AND NOW EXPECT ME TO BUY A BRAND NEW $9000.00 ENGINE. I LOOKED UP RECALLS AND THERE IS ONE FOR THIS EXACT ISSUE FOR MY MODEL OF VEHICLE BUT THE DEALERSHIP SAYS IT'S VIN SPECIFIC AND MY VIN DOESN'T COUNT FOR THE RECALL. THIS NEEDS TO BE LOOKED INTO TO SEE IF THE RECALL NEEDS TO EXPAND OUT AND INCLUDE MORE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944157January 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944027January 10, 2017
ENGINE
; 2010-2014 CHEVROLET EQUINOX; SPECIAL COVERAGE ADJUSTMENT THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO PERFORM A CRANKCASE PRESSURE CHECK, AND IF REQUIRED, REMOVE THE INTAKE MANIFOLD AND CLEAR THE PCV ORIFICE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. FOR VEHICLES COVERED BY VEHICLE SERVICE CONTRACTS, ALL ELIGIBLE CLAIMS WITH REPAIR ORDERS ON OR AFTER MARCH 4, 2015, ARE COVERED BY THIS SPECIAL COVERAGE AND MUST BE SUBMITTED USING THE LABOR OPERATION CODES PROVIDED WITH THIS BULLETIN. CLAIMS WITH REPAIR ORDERS PRIOR TO MARCH 4, 2015, MUST BE SUBMITTED TO THE SERVICE CONTRACT PROVIDER. THIS IS FROM SERVICE BULLETIN 14882. AS A RESULT OF THE FROZEN PCV, MY WIFE WAS NEARLY KILLED. THE VEHICLE STOPPED INSTANTANEOUSLY ON THE HIGHWAY IN THE CENTER LANE AFTER PREVIOUSLY BEING AT 74MPH. SEMI TRACTOR TRAILERS NEARLY RAN HER OVER. HIGHWAY PATROL CAME TO THE RESCUE SINCE HER VEHICLE COULD NOT BE COMPLETELY REMOVED FROM TRAFFIC. IT CAME TO REST PARTWAY ON THE SHOULDER AND PARTWAY ON THE HIGHWAY. WHEN WE HAD THE VEHICLE TOWED TO THE LOCAL CHEVY DEALERSHIP, THEY AGREED THAT IT MATCHED IDENTICALLY TO THIS SERVICE BULLETIN. THEN, WHEN THEY CHECKED THE VIN, GM SAID THAT OUR VIN WAS NOT INCLUDED. THIS SEEMS TOTALLY WRONG. IF NEEDED YOU CAN OBTAIN THE HIGHWAY PATROL REPORT FROM THE MISSOURI HIGHWAY PATROL. THIS HAPPENED ON SUNDAY JANUARY 8, 2017. MY WIFE IS [XXX] FOR REFERENCE. IT OCCURRED AROUND 3PM CENTRAL STANDARD TIME WITHOUT NOTICE. THE REAR OIL SEAL BLEW OUT AND THE MOTOR CEASED INSTANTANEOUSLY WITHOUT WARNING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10943469January 10, 2017
VISIBILITY
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPERS RECALL REPAIRS AND REQUESTS REIMBURSEMENT. *SMD THE CONSUMER STATED SHORTLY AFTER RECEIVING A RECALL NOTICE REGARDING THE WINDSHIELD WIPERS, THE WIPERS ON HER VEHICLE STOPPED WORKING. THE CONSUMER WAS INFORMED SHE WAS WOULD RECEIVE REIMBURSEMENT ONCE THE REPAIR WAS MADE AVAILABLE BY GM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944124January 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE DRIVING 25 MPH. THE VEHICLE WAS UNABLE TO ACCELERATE. THE DEALER COULD NOT DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943817January 9, 2017
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION!! WHILE DRIVING ON THE FREEWAY AT 70 MPH WITHOUT THE CRUISE THE VEHICLE SUDDENLY WAS UNDER FULL ACCELERATION. MY WIFE IMMEDIATELY ASKED "WHAT IS HAPPENING". MY FIRST REACTION WAS TO APPLY THE BRAKE WHICH CAUSED THE ACCELERATION TO CEASE. I THEN CALLED ONSTAR TO REPORT THE PROBLEM AND THEY RESPONDED THAT MY TIRE PRESSURES ARE OK AND NO CODES WERE DETECTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY CHECKED FOR CODES, DROVE IT , INSPECTED AND COULD NOT FIND A PROBLEM. I CALLED CUSTOMER SERVICE AND WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS "NO TROUBLE FOUND". THIS CAR HAD LESS THAN 900 MILES WHEN THIS PROBLEM OCCURRED. I AM A FORMER FINAL ASSEMBLY ELECTRONICS TEST ENGINEER FOR DELPHI AND KNOW HOW SOFTWARE PROBLEMS CAN BE DIFFICULT TO DIAGNOSE. I KNOW WHAT I EXPERIENCED AND FOR GM TO IGNORE THIS SAFETY PROBLEM BECAUSE A SERVICE TECH DID NOT RECOVER A TROUBLE CODE OR BE ABLE TO REPEAT THE PROBLEM IN A 45 MILE TEST DRIVE SIMPLY INFURIATES ME. WHAT WOULD HAPPEN IF THE VEHICLE DECIDED TO ACCELERATE WHILE WAITING FOR A LIGHT TO CHANGE AT A BUSY INTERSECTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943845January 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17 *LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943906January 9, 2017
VISIBILITY/WIPER
TEMP CONTROL DOOR FAILED CAUSING NO DEFOGGING/DEFROSTING IN CAR. CHEVY IS AWARE OF THIS PROBLEM WHICH COULD CAUSE DRIVER INABILITY TO SEE THRU WINDSHIELD AND HAS RECALLED SOME YEAR MODELS, BUT NOT 2006 MODELS. I REPLACED AT MY EXPENSE FOR $1162.49. THE PART IS NOT EXPENSIVE, REQUIRES MANY HOURS OF TAKING APART DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943936January 9, 2017
VISIBILITY/WIPER
THERE IS A RECALL ON MY VEHICLE FOR WINDSHIELD WIPERS. MY WINDSHIELD WIPERS BECAME INOPERABLE ON 1/7/17 IN THE MIDDLE OF A SNOW STORM. MY LOCAL DEALER GORDON CHEVROLET AND CHEVROLET CUSTOMER SERVICE ARE TELLING ME THAT THERE IS NOT A CURRENT FIX AVAILABLE. IN THE MEANTIME, I DO NOT HAVE WINDSHIELD WIPERS. I REQUESTED TO BE PROVIDED A LOANER VEHICLE FROM THE DEALER UNTIL THE FIX IS IN PLACE AND WAS DENIED. I AM CURRENTLY WITHOUT WIPERS AND HAVE NO WHERE TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940413January 8, 2017
UNKNOWN OR OTHER
BOTH HEATING AND AIR CONDITIONING TEMPERATURE IS FLUXUATES ON IT'S OWN. UNABLE TO GET ENOUGH HEAT OR COOL WHEN OUTSIDE TEMPERATURE IS QUITE COLD OR QUITE WARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940412January 8, 2017
VISIBILITY/WIPER
WIPERS, STOPPED WORKING, WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940414January 8, 2017
STRUCTURE:BODY
RUST ON BOTTOM OF DOOR PANELS, ALSO HATCH DOOR CAR IS OILED ANNUALLY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940429January 8, 2017
UNKNOWN OR OTHER
HEATER BLOWS COLD AIR IN WINTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940270January 7, 2017
ENGINE
TIMING CHAIN RECALLED BY MFG FIXED, EXCESSIVE OIL CONSUMPTION, TIMING CHAIN FAILURE AGAIN, FIXED AGAIN $2700.00, CONTINUED EXCESSIVE OIL CONSUMPTION COMPLETE ENGINE FAILURE AT 98,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940276January 7, 2017
ENGINE
CHECK ENGINE LIGHT STAYS ON, CAR SHUTS OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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