Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11103841June 25, 2018
ENGINE
MY 2013 CHEV EQUINOX BEGAN HAVING ISSUE WITH OIL CONSUMPTION SHORTLY AFTER I BOUGHT IT USED 6-11-16. IT WAS COMPLETELY OUT OF OIL.THIS INVOLVES HAVING THEM CHECK MY OIL EVERY 500 MILES. THEY RAN ME A LITTLE OVER 12,000 MILES DOING THIS TEST NOT ONCE BUT TWICE!!! I WAS ADVISED BY DEALER HUFFMAN CHEV FRANKFORT KY THAT THIS WAS AN ISSUE WITH EQUINOX AND TO GET GM TO TAKE CARE OF WOULD HAVE TO DO OIL CONSUMPTION TEST. THE CAR RAN OUT OF OIL SEVERAL TIMES. WAS KNOCKING AND NOT SAFE TO DRIVE BUT THE DEALER MADE ME DO THE TEST TWICE AND THEN AFTER MY CAR STOPPED IN THE MIDDLE OF THE ROAD AND TOOK IT IN WAS ADVISED I NEED NEW ENGINE. NOW GM SAYS MY CAR ISN'T PART OF THE ENGINE DESIGN FLAW..WHICH THEY ACKNOWLEDGE THERE IS A DESIGN FLAW...EVEN THOUGH WHAT HAPPENED IS EXACTLY WHAT THEY DESCRIBE AS PROBLEM. STOPPING IN THE MIDDLE OF THE ROAD WAS A BIG DEAL TO ME AND THE KNOCKING AND BANGING WHEN TRYING TO STOP WHEN I WAS GOING THRU "OIL CONSUMPTION" TESTS WAS A CONCERN. EVERYONE NOW SAYS IT IS NOT THERE PROBLEM IT IS SOMEONE ELSE'S. THERE ARE A LOT OF COMPLAINTS AGAINST GM FOR THIS ISSUE IF YOU LOOK ON WEB. I PUT MAY 26 2018 AS START BUT BEEN GOING ON FOR OVER YEAR THAT WAS THE DATE IT STOPPED IN ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103873June 25, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE KEEPS RED LINING AT 6000 RPMS AND BANGS INTO GEAR..BEEN AT THE DEALER MANY TIMES AND THEY SAY NOTHING'S WRONG BUT KEEP REPLACING PARTS...MY CAR IS STILL UNDER WARRANTY AND NOW THEY WANNA CHARGE ME FOR A TRANSMISSION I HAVE EVERY RECORD SINCE WE BOUGHT THE CAR THAT THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1...THE VEHICLE IS IN MOTIONS AND IT HAPPENS AT DIFFERENT SPEEDS I ALSO HAVE VIDEOS OF IT ACTING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103899June 25, 2018
FUEL/PROPULSION SYSTEM
DIAGNOSTIC CODE P0011 GENERIC TIMING OVER ADVANCED INAKE CAMSHIFT POSITION (BANK 1) CAR IS HESITATING AND BUMPY AT LIGHTS, STOP SIGNS AND IN REVERSE HAS STALLED OUT SEVERAL TIMES - FIX TO THAT CODE SAID TO CHANGE OIL THAT DID NOT SOLVE THE PROBLEM, CONTINUES TO STALL - HAS BEEN CAREFULLY MAINTAINED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103621June 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
NO POWER STEERING, STABILITRAK LIGHT ON, CAR WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103655June 24, 2018
ENGINE
MY 2012 CHEVROLET EQUINOX, EQUIPPED WITH A 2.4L ENGINE, IS EXHIBITING EXCESSIVE ENGINE OIL CONSUMPTION LESS THAN 1,000 MILES PER QUART OF ENGINE OIL. I CONTINUE TO TAKE MY CAR TO THE CHEVROLET DEALERSHIP BECAUSE I CONSTANTLY HEAR AN AUDIBLE RATTLE OR KNOCK FROM MY ENGINE. IT SOUNDS LIKE I AM DRIVING A DIESEL TRUCK. THE ENGINE OIL PRESSURE LIGHT NEVER COMES ON TO LET ME KNOW THAT THE OIL IS LOW AS TO NOT BURN OUT MY ENGINE. THE OIL PRESSURE LIGHT NEVER COMES ON. THE CAR SLOWS DOWN TO AN ALMOST COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY WHILE THE SPEED LIMIT IS 70 MILES AN HOUR. AT THIS RATE, I COULD BE KILLED OR SOMEONE ELSE. THE DEALER IS STATING I CAN CONTINUE TO ADD OIL OR REPLACE THE ENGINE FOR 7,000. I HAVE MAINTAINED THIS CAR SINCE ITS PURCHASE AND ONLY WENT TO CHEVROLET DEALERSHIP, THERE IS NO WAY I SHOULD HAVE TO REPLACE AN ENGINE. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS IS A SAFETY CONCERN AND GM SHOULD BE FIXING THIS PROBLEM AND NOT ALLOWING ITS CONSUMERS TO CONTINUE TO DEAL WITH THIS ISSUE WHEN THEY ARE ACUTELY AWARE THERE IS A PROBLEM. I HAD TO GO ONLINE AND RESEARCH THIS INFORMATION MYSELF. I WAS NEVER NOTIFIED THAT SUCH AN ISSUE EXISTED BY GM OR THE GM DEALERSHIP. WHY HAS THE NHTSA NOT FORCING GM TO ISSUE A RECALL IN THIS MATTER? WHEN I LOOK BACK AT MY RECEIPTS, I HAVE BEEN HAVING PROBLEMS SINCE 2016 AND WAS NEVER NOTIFIED OF AN ISSUE WITH THIS SUV. I HAVE BEEN PAYING SO MUCH MONEY FOR ISSUES THAT COULD HAVE BEEN PREVENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103693June 24, 2018
SERVICE BRAKES
2011 CHEVROLET EQUINOX AT 89,000 MILES ABS AND TRACTION CONTROL LIGHTS CAME ON RENDERING BOTH THE ABS AND TRACTION CONTROL USELESS. REPAIRS REQUIRED THE REPLACEMENT OF BOTH FRONT WHEEL BEARINGS DUE TO THE FACT THE RELUCTOR RINGS / MAGNETIC RINGS ON BOTH BEARINGS HAD STARTED TO DISINTEGRATE MISSING LARGE PORTIONS OF IT. APPARENTLY THESE RELUCTOR RINGS ARE POORLY GLUED ON. THIS SAFETY DEVICE SHOULD HAVE LASTED MUCH LONGER. AT $125 PER BEARING PLUS LABOR THIS IS NOT A CHEAP FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103391June 22, 2018
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH, ONE OF THE TIRES ON THE PASSENGER SIDE EXPLODED AND CAUSED THE DRIVER'S AIR BAG TO DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES FROM THE DEPLOYMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SUDDENLY, THE VEHICLE ACCELERATED AND CRASHED INTO THE GUARDRAIL. THE CONTACT SUFFERED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (SCOVILLE-MENO CHEVROLET GMC, 8 S MAIN ST, BAINBRIDGE, NY 13733, (877) 274-2485) WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 142,000. *TT CARFAX NOT ABLE TO PROCESS VIN UPDATED 9/26/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11103426June 22, 2018
ENGINE, POWER TRAIN
WHILE DRIVING, THE CAR WOULD NOT ACCELERATE, PULLED ONTO A STREET AND PUT THE CAR INTO PARK. ATTEMPTED AGAIN AND THE CAR SLOWLY DROVE. ANOTHER INCIDENT, MY SON WAS DRIVING AND HE SAID IT JUST "WOULDN'T DRIVE", LUCKILY HE WAS NEAR A RELATIVES HOUSE AND PULLED INTO THE DRIVE. HE ATTEMPTED TO MOVE THE CAR AND PUT IT INTO REVERSE AND IT WOULD NOT GO INTO REVERSE. THE CAR IS NOW AT A CHEVY DEALER. NOW THIS MAY NOT BE DEEMED A "SAFETY ISSUE", BUT WHAT IS THE ISSUE, THE CAR ONLY HAS 65,000 AND WE ARE BEING TOLD BY CHEVY THAT THE CAR NEEDS A NEW TRANSMISSION. AT WHAT POINT CAN A NON-SAFETY ISSUE BE DEEMED A RECALL. APPARENTLY THERE IS A BULLETIN REGARDING THE CHEVY EQUINOX 2010, MANY MANY COMPLAINTS, AND CHEVY WILL NOT REPAIR THEM. WHAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103495June 22, 2018
AIR BAGS
THE AIRBAG LIGHT SAYS 'OFF' WHEN THERE IS AN ADULT PASSENGER RIDING IN THE SEAT. THIS HAS BEEN HAPPENING ON AND OFF FOR OVER A YEAR. THE DASHBOARD ON THE PASSENGER SIDE IS CRACKING AROUND THE AIRBAG. THE CRACK IS OUTLINING THE SPACE WHERE THE AIRBAG WOULD POP OUT FROM. IT APPEARS UNSAFE AS IF IT'S FAULTY AND COULD INITIATE AT ANY MINUTE. AFTER DOING SOME RESEARCH IT LOOKS AS IF OTHER MODELS WITH SIMILAR PROBLEMS HAVE BEEN RECALLED. I'VE SEEN SIMILAR COMPLAINTS ONLINE FOR THIS MODEL BUT NO RECALLS ARE SHOWN. THERE ARE OTHER 2009 GMS THAT HAVE RECALLS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102844June 20, 2018
ENGINE, FUEL/PROPULSION SYSTEM
CAR CONSTANTLY GOES THROUGH OIL, AND TODAY STARTED STALLING WHEN I STOP OR START TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102859June 20, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD WIPERS STOPPED WORKING. MOTOR DOES RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102560June 19, 2018
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR STALLS AND IT DOES IT ALSO WHEN SLOWING DOWN FOR A TRAFFIC LITE AND THEN WHEN RESTARTED IT SURGES. THIS IS A SAFETY DEFECT IN MY CAR. CANNOT BELIEVE WITH ALL THE COMPLAINTS I HAVE READ FOR THIS PROBLEM AND THERE IS NO RECALL, REALLY. MAYBE NOT ENOUGH PEOPLE HAVE BEEN KILLED YET. MINE STALLED OUT 4 TIMES JUST TRYING TO GET OUT OF THE PARKING LOT AND THEN WITHIN A BLOCK IT DID IT IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102229June 17, 2018
ENGINE
INTAKE CAM SOLENOID - CAM ACTUATOR STICKING. NEEDS ACTUATOR AND SOLENOID REPLACED01/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101975June 15, 2018
ENGINE
I WAS TURNING ON TO CENTRAL AVENUE FROM BRISTOL STREET IN DULUTH MINNESOTA WHEN MY CAR DIED IN THE INTERSECTION I BROUGHT IT TO A LOCAL CHEVROLET DEALERSHIP AND THEY WANTED TO REPLACE THE ENTIRE ENGINE FOR A TIMING CHAIN NOT SEATING PROPERLY AND WOULD JUMP OFF IF PUT ON PROPERLY WHEN AND IF CAR WOULD START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101997June 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RATTLES WHEN STARTING THE VEHICLE. SMELLS OF GASOLINE FROM VEHICLE WHEN RUNNING. THIS BEGAN IN DECEMBER 2017 AND CONTINUES TO THIS DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101788June 14, 2018
UNKNOWN OR OTHER
WINDSHIELD WIPERS - FRONT, COMPLETELY STOPPED WORKING. DEALERSHIP SAID AND REPLACED WIPER MODULE, 84241847:SL-N (10150-CT). THIS WAS IN A RECALL FOR THE EQUINOX. DEALERSHIP SAID OUR CAR WAS NOT RECALLED. ALSO, CAR WAS PRODUCED IN THEIR CANADIAN PLANT WHERE THEY WERE HAVING ISSUES WITH SAME. FOUND IT IRONIC AND EXTREMELY DANGEROUS AND EXPRESSED THAT TO GM WHEN CUSTOMER SERVICE CALLED & OFFERED $100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101701June 13, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL EMERGING FROM THE VEHICLE. ADDITIONALLY, FUEL WAS SEEN LEAKING FROM THE VEHICLE ONTO THE GROUND, AND THE CHECK ENGINE, STABILITY TRACK, AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WHITNEY'S CHEVROLET, 123 PIONEER AVE W, MONTESANO, WA 98563, (360) 249-4431) WHERE IT WAS DIAGNOSED THAT THERE WAS A HAIRLINE CRACK IN THE FUEL TANK AND A CRACK ON THE FUEL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101700June 13, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE GEAR SELECTOR WAS USED TO SHIFT INTO DRIVE OR REVERSE, THE VEHICLE KEPT ROLLING IN REVERSE AS THE GEAR FAILED TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO TWO DEALERS (GILROY CHEVROLET, 6720 AUTOMALL CT, GILROY, CA 95020, 408-842-9301 AND CAPITOL CHEVROLET, 905 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, 408-600-1145). THE DEALERS WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DID NOT PROVIDE FURTHER TESTING TO ASSIST THE DEALER AND CLOSED THE CASE WITH NO REMEDY PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED EQUINOX AT CAPITOL CHEVROLET, WITH THE HOPE THAT SOMETHING WILL BE CORRECTED. EQUINOX WOULD NOT GO INTO REVERSE UNLESS I TURNED IT ON AND OFF MULTIPLE TIMES AND SHIFTED GEARS MULTIPLE TIMES. IT HAPPENED AGAIN TO ME IN FEBRUARY. SUV BEGAN TO SHUDDER AND SEEM LIKE IT WAS OUT OF GAS AT IDLE. UPDATED 10/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101723June 13, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO MOVE FORWARD WHEN IN DRIVE, FAILED TO RETAIN BRAKE FLUID, AND SUDDENLY DECELERATED. IN ADDITION, THE BRAKES SEIZED SEVERAL TIMES INTERMITTENTLY. THE CONTACT STATED THAT THE STABILITY TRACTION CONTROL AND BRAKE LIGHTS ILLUMINATED RANDOMLY WHEN THE FAILURES OCCURRED. THE DEALER (JOHN THORNTON CHEVROLET, 1971 THORNTON RD, LITHIA SPRINGS, GA 30122, (678) 303-4071) INDICATED THAT THERE WAS BRAKE CONTAMINATION AND PROVIDED EXTENSIVE DIAGNOSTIC TESTING, BUT DID NOT SPECIFY WHICH PARTS NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THERE WAS A PERMANENT REMEDY TO REPAIR THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE ABS WOULD NEED TO BE FURTHER INSPECTED AND THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BRAKES LOCK UP CAR COME TO A COMPLETE STOP STABLITY TRACTION CONTROL, LIGHT COMES ON, TRY TO PUT CAR IN DRIVE WON'T MOVE AT ALL, BRAKE PEDAL STICKING, WON'T RAISE ALL THE WAY BACK UP UPDATED 9/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101563June 13, 2018
VISIBILITY/WIPER
DRIVING HOME FROM WORK AND STARTED TO RAIN. TURNED ON WIPERS AND THEY WORKED FOR A FEW SECONDS AND THEN HEARD A POP AND THEY GOT STUCK IN THE UPRIGHT POSITION. PULLED OVER IN THE RAIN. OPENED UP THE COVER AND SEE THAT THE LINKAGE FOR THE WIPERS IS CORRODED AND BROKEN. THIS CAR IS 3 YEARS OLD. WENT TO LOOK UP THE PART WHEN I GOT HOME AND SEE THERE IS A RECALL IN CANADA! WHY JUST CANADA? SAFETY IN THE USA DOESN'T MATTER? COME ON CHEVROLET, REALLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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