Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11311003February 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHILE DRIVING, AT 55MPH MY CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND THE DASH SHOWED "SERVICE STABILITRAK" AND THE VEHICLE SUDDENLY REDUCED SPEED TO AROUND 30MPH BEFORE I COULD APPLY THE GAS. I IMMEDIATELY TOO THE VEHICLE TO MONRO MUFFLER AND BRAKE FOR SERVICE. WHEN I ARRIVED, I WAS INFORMED THAT THE VEHICLE HAD NO OIL. I PERFORMED REGULAR OIL CHANGES ON THIS VEHICLE. THERE WAS NO INDICATION ABOUT LOW OIL PRESSURE, THE VEHICLE DID NOT OVERHEAT. THE ENGINE NOW NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311018February 24, 2020
POWER TRAIN
VEHICLE WON'T REVERSE, RPM SURGING DURING ACCELERATION CAUSING HARD SHIFTING/JERKING OR NO SHIFT AT ALL. GOOGLING THE ISSUES BROUGHT UP MANY OTHER 2011 EQUINOX'S WITH SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311172February 24, 2020
SERVICE BRAKES
RECEIVED "SERVICE BRAKE ASSIST" ON CAR DASHBOARD. WHEN BRAKES WERE APPLIED THE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. WENT TO 3 DIFFERENT DEALERSHIPS, THE 1ST 2 WOULD NOT PROVIDER A LOANER VEHICLE TO ME WHILE CAR WAS BEING REPAIRED. NOTE THE CAR WAS PURCHASE ABOUT A MONTH AGO AND HAS 1200 MILES ON IT. I WAS TOLD THAT GM HAS A POLICY THAT THEY WILL NOT PROVIDE LOANERS, IF THIS IS TRUE I FIND IT VERY TROUBLING. THE LAST STOP I HAD TO PUT MY FOOT DOWN AND TELL THEM THEY WERE GOING TO PROVIDE A VEHICLE FOR ME TO DRIVE OR GET MY CAR FIXED IMMEDIATELY. I ENDED UP WITH A LOANER AND THEY FOUND THAT I HAD SOME PINCHED WIRES AND THE WIRING HARNESS HAD TO BE REPLACED WHICH INVOLVES THE WHOLE ENGINE BEING PULLED TO REPLACE THIS PART. THE CAR HAS NOW BEEN IN THE SHOP FOR ALMOST A WEEK AND I MAY GET IT BACK TOMORROW. THIS IS THE FIRST CHEVY I HAVE OWNED AND IT MAY BE MY LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311190February 24, 2020
ENGINE
IN JANUARY OF 2019, MY WIFE WAS DRIVING OUR 2012 CHEVY EQUINOX. SHE TOLD ME THAT SHE WAS STOPPED AT A LIGHT WHEN THE ENGINE SUDDENLY STARTED RUNNING ROUGH AND DIED. SHE WAS ABLE TO RESTART IT BUT IT CONTINUED RUNNING ROUGH SO SHE PULLED INTO A NEAR BY PARKING LOT. THE CAR STALLED AGAIN BUT SHE WAS NOT ABLE TO RESTART IT. SHE CALLED ME AND WE HAD THE VEHICLE TOWED TO OUR USUAL MECHANIC. HE CHECKED OUT THE VEHICLE AND DETERMINED THAT THE REAR SEAL HAD FAILED AND THE ENGINE LOST A LARGE AMOUNT OF OIL. HE ADVISED THAT THERE WAS A PROBLEM THAT GM WAS AWARE OF AND THAT WE SHOULD TAKE TO VEHICLE TO A CHEVY DEALER TO SEE IF THEY WILL COVER THE REPAIR. WE ULTIMATELY PAID $2022.00 FOR THE REPAIR BECAUSE WE WERE TOLD IT WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311194February 24, 2020
ELECTRICAL SYSTEM
MY 2007 CHEVY EQUINOX INSTRUMENT PANEL HAS BEEN ACTING UP HERE RECENTLY AND THE SPEEDOMETER GOES TO 120MPH AND STAYS THERE. YOU CAN'T TELL HOW FAST YOU ARE GOING. THAT IS A SAFETY ISSUE. THE GAS GAUGE N TEMPERATURE GAUGE WILL GO TO THE TOP LIKE FULL OR HOT OR NOT MOVE AT ALL. COULD BURN AN ENGINE UP OR RUN OUT OF GAS. RECALL WAS DONE I HEARD BUT NOT ON ALL 2007EQUINOX VEHICLES AND IT SHOULD HAVE INCLUDED ALL. THERE ARE A LOT STILL ON THE ROAD. I AM ASKING FOR SAFETY REASONS TO INCLUDE ALL 2007 CHEVY EQUINOX VEHICLES TO BE RECALLED AND FIXED BY GM. IT IS VERY EXPENSIVE TO HAVE REPAIRED AT A SHOP OR AT THE DEALER. IF I WAS ABLE TO DO MYSELF I WOULD BUT I'M NOT A MECHANIC OR DO I KNOW ELECTRICAL SO I'M NOT DOING IT. I WANT IT DONE BY A PROFESSIONAL AND I AM PLEADING THAT ALL 07 CHEVY EQUINOX VEHICLES BE INCLUDED AND A NEW RECALL BE SENT OUT TO ALL 2007 OWNERS. THAT IS BEFORE SOMEONE GETS HURT. NOT KNOWING THE SPEED YOU ATE GOING IS UNSAFE. IT GAS BEEN GOING ON NOW SINCE DECEMBER 2019 AND NOW ITS EVERYDAY. THE GAUGES MIGHT WORK ONE DAY THEN NOT WORK FOR 3 DAYS THEN WORK AGAIN FOR ONE DAY. IT NEEDS TO RECALLED ASAP. DOESN'T MATTER IF VEHICLE IS MOVING OR PARKED. IT WILL HO UP 120MPH AND STAY THERE FOR DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311216February 24, 2020
ELECTRICAL SYSTEM
07 EQUINOX VEHICLE WOULDN'T START, KEY STUCK IN IGNITION. TRIED WIGGLING STEERING WHEEL WHICH WAS NOT LOCKED AND WOULD NOT LOCK. THE KEY WOULD NOT COME ALL THE WAY BACK IN ORDER TO GET IT OUT. CAR WAS IN PARK AT HOME THANK GOD. TRIED EVERYTHING I KNOW EVEN LOOKED IT UP ON GOOGLE. THERE WERE SO MANY COMPLAINTS ON THIS ABOUT 07 EQUINOX KEY STUCK AND SOME VEHICLES WOULD START AND LOTS MORE WOULDNT?? WE TRIED TO DO START BUT IT DID NOT TURN OVER. WE HAD TO PUT ON A CHARGER AND MONITOR THE BATTERY TO SEE IF IT WOULD CHARGE. LATER THAT NIGHT I TOOK THE VEHICLE OFF THE CHARGER AND TRIED IT AND IT STARTED. WENT AND HAD BATTERY CHECKED AT ADVANCE AUTO AND THEY SAID BATTERY HAS NO PROBLEMS FULLY CHARGED. HOW CAN THAT BE WHAT IS CAUSING THIS. I SEEN ONLINE MANY, MANY, COMPLAINTS ON THIS EQUINOX ISSUE AND IT IS A SAFETY ISSUE. WHAT HAPPENS IF IT DECIDES TO JUST STOP WORKING ON THE INTERSTATE GOING 65-75 MPH. SOMEONE COULD GET SERIOUS INJURED KILLED IF THEY LOSE POWER ALL OF A SUDDEN. NO LIGHTS WERE LEFT ON, NOTHING WAS LEFT ON CAUSING THE VEHICLE TO DRAIN THE BATTERY ALL OF A SUDDEN. THE KEY WAS NOT LEFT IN THE VEHICLE I WENT TO START IT AND KEY STAYED STUCK IN IGNITION AND TURNED OVER BUT NOTHING NO POWER. IF YOU LOSE POWER DRIVING YOU LOSE POWER STEERING. POWER BRAKES, AND IT TAKES A WHILE TO GET VEHICLE TO A STOP. EVEN USING PARKING BRAKE WHICH MOST PEOPLE WOULD PANIC AND FORGET TO TRY N GET VEHICLE STOPPED AND CRASH INTO AND CARS OR PEDESTRIANS FOR THAT MATTER IF POWER GOES OUT WHILE DRIVING AT ANY SPEED. THIS NEED TO BE RECALLED AND FIGURE OUT WHAT IS CAUSING THIS PROBLEM. I HAD TO RECHARGE BATTERY MYSELF. IT CHECKED OUT AS GOOD BATTERY FULLY CHARGED? NO PREVIOUS INCIDENTS ON THIS MATTER THANK GOD. SHOULD RECALL ALL 07 EQUINOX AND HAVE ELECTRICAL SYSTEM CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311231February 24, 2020
ENGINE
I WAS PARKING MY CAR AND IT LURCHED FORWARD ABOUT 2 INCHES. I TURNED THE CAR OFF AND WENT INTO WORK. WHEN I CAME BACK OUTSIDE 5 HOURS LATER, ALL THE ENGINE OIL HAD LEAKED OUT AND THE CAR WOULD NOT START. IT HAS BEEN TOWED TO MY HOUSE AND HAS BEEN SITTING IN THE DRIVEWAY EVER SINCE. I TAKE GOOD CARE OF MY CAR. I DO OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES ALL IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310920February 23, 2020
STRUCTURE:BODY
WATER IS LEAKING INTO THE SPARE TIRE WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310962February 23, 2020
ENGINE
ON SATURDAY FEBRUARY 15TH 2020 I DROVE ME AND MY FAMILY TO COLUMBUS OHIO FROM CANTON. ONCE IN COLUMBUS MY CAR STALLED AT A RED LIGHT. I TRIED SEVERAL TIMES TO RESTART THE VEHICLE BEFORE I WAS ABLE TO GET OFF THE ROAD AND INTO A PARKING LOT. MY CAR WHEN IT WORKED WAS MAKING A METAL GRINDING NOISE. UNABLE TO DRIVE IT I HAD TO HAVE IT TOWED BACK TO A GARAGE IN CANTON. WHERE A MECHANIC SAID IT WAS COMPLETELY OUT OF OIL. I NEVER HAVE NOTICED LEAKING OIL BEFORE. THE MECHANIC TOLD ME THAT MY MODEL AND YEAR OF CAR BURN OIL REALLY FAST. THAT'S WHEN I FOUND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS ISSUE. I CONTACTED GM AND THEY TOLD ME TO GO TO THE NEAREST DEALERSHIP FOR SERVICE. I AGAIN STALLED BEFORE PARKING MY CAR IN THEIR LOT. THE SERVICE MECHANICS AT THE DEALERSHIP MENTIONED MY PISTONS AND RINGS NEEDED REPLACED AND MY TIMING CHAIN WAS OUT OF SYNC. THEY TOLD ME MY CAR WAS UNSAFE TO DRIVE BUT THAT CHEVY WANTS ME TO DRIVE 1000 MILES BEFORE GM CAN DECIDE WHETHER OR NOT THEIR HIGH OIL BURN ISSUE IS WHAT HAPPENED TO MY CAR. I HAVE CALLED GM MULTIPLE TIMES VOICE MY ISSUE DRIVING AN UNSAFE CAR WITH MY SON WHO'S ONE TODAY IN IT. WHY WOULD GM INSIST I DRIVE A CAR THAT THEIR OWN DEALERSHIP SAYS IS UNSAFE TO DRIVE? MULTIPLE PEOPLE AT SPITZER IN NORTH CANTON HAVE SAID IT TO ME. SEEMS LIKE SOMETHING TO INVESTIGATE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310485February 21, 2020
ENGINE, POWER TRAIN
ALL OIL CAME OUT OF ENGINE WHILE DRIVING, VEHICLE STOPPED ON A MAIN ROAD IN TOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310515February 21, 2020
VISIBILITY/WIPER
RECEIVED LETTER "SOME VEHICLES MAY HAVE A CONDITION WHERE A LINK BALL SOCKET IN THE WIPER TRANSMISSION MAY SEPARATE. IF THIS WERE TO OCCUR THE DRIVER WOULD EXPERIENCE A SUDDEN LOSS OF WIPER FUNCTION"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310593February 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DIGITAL SPEED WON'T LIGHT UP. NO LIGHT DRIVING OR STILL M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310626February 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE OIL WAS LOW AND NEEDED TO BE TOPPED OFF. THE OIL LEVEL WAS TOPPED OFF HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO SPITZER CHEVY NORTH CANTON LOCATED AT 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720 TO BE DIAGNOSED. WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE WAS SHIFTED INTO REVERSE AND STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310643February 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE BLOCK PCV VALVE IS LEAKING AND HAS OVER POWERING BAD FUMES ARE COMING INSIDE OF MY CAR AND SMOKE DETECTION AND OIL SPOTS IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310678February 21, 2020
ENGINE
ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND OIL LIGHT DOES NOT INDICATE LOW OR NO OIL EXIST. LAST OIL CHANGE WAS NOV. 21, 2019 AND ALL OIL IS NEARLY DEPLETED AFTER LESS THAN 2,000 MILES OF DRIVING IN UNDER 3 MONTHS. RECALL ISSUED FOR OTHER CHEVY 2013 EQUINOX VEHICLES. VIN LOOKUP TOOL STATES THIS SPECIFIC CAR IS NOT INCLUDED EVEN THOUGH THE SAME PROBLEM EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310282February 20, 2020
ENGINE
ON THE EVENING OF JAN 27, 2020, WE RECEIVED A CALL FROM OUR SON AFTER THE CAR BROKE DOWN WHILE HE WAS DRIVING, JUST ABOUT A MILE FROM OUR HOUSE. HE HEARD A POP AND WHAT SOUNDED LIKE THE ENGINE BLEW UP. HE IMMEDIATELY PULLED OVER ON THE SIDE OF THE ROAD AND TURNED OFF THE CAR. AFTER SEVERAL MINUTES, HE TRIED TO TURN IT BACK ON WITHOUT SUCCESS. THE CAR WAS TOWED TO ELCO CHEVROLET ($120) THE NEXT MORNING. THEY CALLED TO LET US KNOW THAT A PISTON BROKE AND WENT THROUGH THE ENGINE FOR A CATASTROPHIC EVENT. THE CAR WOULD REQUIRE A NEW ENGINE WITH A ESTIMATED COST OF $8,000. WE WERE TOLD THAT THIS HAD NOTHING TO DO WITH THE PREVIOUS 'FIXES' AND THAT THE DEALERSHIP NOR GM WOULD COVER THIS. ON JULY 25, 2018 WE TOOK THE CAR TO BOMMARITO GMAC (LOCATED IN ELLISVILLE, MO). BOMMARITO TOLD US THAT WE SHOULD WATCH THE OIL AND BRING IT BACK EVERY 1,000 MILES FOR AN OIL CONSUMPTION CHECK IF IT CONTINUED TO BURN OIL QUICKLY. WE TOOK THE CAR BACK 3 TIMES MORE BEFORE THEY AGREED TO CHANGE THE PISTONS. BOMMARITO REPLACED THE PISTONS AT GMS COST, ON 10/28/18. THE CAR HAD 58,017 MILES AT THIS TIME. WE WENT BACK FOR 3 MORE OIL CHANGES IN THE NEXT YEAR. ON NOV 29, 2019 WE TOOK THE CAR BACK TO FIRESTONE BECAUSE THE ENGINE LIGHT CAME ON. THEY RAN A DIAGNOSTIC CHECK AND REFERRED US TO ELCO CHEVROLET (LOCATED IN BALLWIN, MO) TO REPLACE THE CATALYTIC CONVERTER. ELCO CHANGED THE CATALYTIC CONVERTER ON 12/9/19 ($808.51 AND 70,883 MILES). WE CONTACTED 7 MECHANICS (3 OF THEM ARE OTHER CHEVY/GM DEALERSHIPS) IN ADDITION TO THE 2 CHEVY/GM DEALERS THAT 'FIXED' THE PISTONS AND THE CATALYTIC CONVERTER. WE FOUND OUT THIS WAS AN ONGOING ISSUE WITH EQUINOX AND THAT THERE WAS A CLASS ACTION LAWSUIT FOR THIS REASON. ALL 7 SAID THAT THE PISTONS AND CATALYTIC CONVERTER ISSUES DEFINITELY HAD SOMETHING TO DO WITH THE ENGINE BLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310295February 20, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
DRIVING AND LOST ALL THE OIL OUT OF THE VEHICLE. HAS A RECALL THAT DOESNT INCLUDE MY VIN. THIS IS AN ISSUE AS THERE ARE THOUSANDS THIS IS HAPPENING TOO. GM REFUSES TO FIX IT. THEY ARE SAYING THAT THE ONLY REASON IT ISNT COVERED IS BECAUSE IT DIDNT COME FROM THE RIGHT PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310322February 20, 2020
VISIBILITY/WIPER
WE RECEIVED A LETTER FROM GM SAYING THE WINDSHIELD WIPERS COULD FAIL, HOWEVER THEY AREN'T FIXING THE ISSUE UNLESS THEY ACTUALLY FAIL. HOW IS THIS A SAFE SITUATION? THEY HAVE A KNOW ISSUE BUT WON'T FIX IT UNLESS I'M DRIVING DOWN THE HIGHWAY IN A STORM AND MY WIPERS FAIL? IS THIS REALLY ACCEPTABLE? ATTACHING A COPY OF THE LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310418February 20, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE AT STOP, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. WHILE ENTERING THE DRIVEWAY OF HIS RESIDENCE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF AN OIL AND GASOLINE LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO BRYDEN MOTORS 548 BROAD ST, BELOIT, WI 53511 WHERE THE VEHICLE WAS INITIALLY DIAGNOSED WITH A DEFECTIVE REAR MAIN SEAL. UPON FURTHER INVESTIGATION, THE MECHANIC INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92.000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310438February 20, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON I-95 IN PALM BEACH COUNTY FLORIDA, IN HEAVY TRAFFIC, I CAME TO A STOP AND THE CAR AUTOMATICALLY SHUT OFF. THIS IS WHAT IS SUPPOSED TO HAPPEN. HOWEVER, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR DID NOT RESTART. WHEN THAT HAPPENED THE ENTIRE CAR WENT DEAD. I COULD NOT TURN ON THE HAZZARD SIGNAL, I COULD NOT LOCK OR UNLOCK THE DOORS, ONSTAR WOULD NOT WORK. I PUT THE CAR IN PARK AND TRIED TO RESTART THE CAR. NOTHING AT ALL HAPPENED. I THEN TRIED TO PUT THE CAR IN NEUTRAL, BUT IT WOULD NOT SHIFT TO NEUTRAL. I THEN TRIED ONSTAR AGAIN, BUT EVEN THOUGH THE GREEN LIGHT WAS ON, NOTHING HAPPENED. I GOT OUT OF THE CAR SO THAT IF IT GOT HIT, I WOULD NOT BE HURT. THE CAR WAS IN THE RIGHT DRIVING LANE OF AN EXTREMELY BUSY HIGHWAY AND I COULD NOT GET IT OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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