Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11315641March 2, 2020
ENGINE
MY VEHICLE WAS RUNNING HORRIBLE FOR A FEW WEEKS , THEN NOTICED REAL BAD OIL LEAK . DROPPED VEHICLE OFF AT DEALER WHERE I WAS TOLD THAT I HAD A BLOCKED PCV VALVE CAUSING MY REAR MAIN OIL SEAL TO PUSH OUT . HAD ALL THE WORK DONE , PLUS OTHER WORK DEALER RECOMMENDED. AFTER THE FACT I LOOKED UP MY COMPLAINT THAT I WAS HAVING ON THE INTERNET AND CAME ACROSS SIMILAR COMPLAINTS AND FOUND GM BULLETIN NUMBER 14882 THAT SPECIFIES THE SAME COMPLAINT THAT I HAD. I BROUGHT THIS UP TO THE MANUFACTURING COMPANY AND THEY EXPLAIN TO ME THAT THIS BULLETIN IS VIN SPECIFIC AND IT WOULD NOT BE COVERED . CAN'T UNDERSTAND WHY NOT WHEN IT'S THE SAME ENGINE , YEAR .. ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315675March 2, 2020
ENGINE
I WAS DRIVING DOWN THE ROAD WITH MY HUSBAND, THREE SMALL CHILDREN AND UNBORN CHILD WHEN MY EQUINOX SHUT OFF I'M THE MIDDLE OF ME DRIVING AND WHITE SMOKE APPEARED FROM UNDER THE HOOD. IT WOULD START BUT AS SOON AS I PUT IT INTO GEAR THE ENGINE WOULD CUT OFF. FINALLY THE ENGINE JUST COMPLETELY STOPPED CUTTING ON. MY HUSBAND, A POLICE OFFICER AND A GOOD SAMARITAN WERE ABLE TO PUSH THE CHEVY OFF THE ROAD INTO THE DITCH SAFELY. THE CHEVY THEN HAD TO BE TOWED TO A CAR SHOP TO GET LOOKED AT. THIS VEHICLE CUT OFF IN THE MIDDLE OF ME DRIVING IT!!! WITH CHILDREN IN THE BACK. THEN ENGINE BLEW A HOLE THROUGH IT. LESS THAN 200,000 MILES ON IT WITH BRAND NEW SPARK PLUGS AND A FRESH OIL CHANGE. CERTAIN MODELS OF CHEVY HAVE AN ENGINE DEFECT WHICH IS INTERNALLY IN THE ENGINE. YOUR VEHICLE WILL BURN OIL WITH NO OIL LIGHT COMING ON TO LET YOU KNOW. THERE'S NO LEAK COMING FROM ANYWHERE. THE ENGINE JUST DRINKS IT ALL UP WITHIN A FEW DAYS AND THEN WILL BLOW UP IF YOU'RE NOT KNOWLEDGEABLE ABOUT VEHICLES. I WAS ON A BUSY ROAD WHEN ALL OF THIS HAPPENED. WE COULD HAVE BEEN SERIOUSLY INJURED IF IT WASN'T FOR US GOING LESS THAN THE SPEED LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315507March 2, 2020
ENGINE, POWER TRAIN
HAS METAL SHAVINGS IN SYSTEM. VERY DANGEROUS!!! KEPT UP WITH MAINTENANCE & OIL CHANGES. VEHICLE JERKS, CHECK ENGINE COMES ON STALLS OUT OF NO WHERE. MECHANICS SAYCOMMON PROBLEM THEY DEAL WITH.. MUST RECALL OR GET SUED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315566March 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT'S PARENTS OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF GORDON CHEVROLET (228 S COLLEGE RD, WILMINGTON, NC 28403) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE COMPUTER SYSTEM AND REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO WESTGATE CHEVROLET OF BURGAW (1320 US-117, ST HELENA, NC 28425) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315464March 1, 2020
ENGINE
I'M WRITING THIS ON BEHALF JENNIE KRASON THE OWNER OF THE VEHICLE. SHE RECENTLY LOST MOST OF THE OIL IN HER VEHICLE DUE TO WHAT LYNCH CHEVROLET IN MUKWONAGO WI. SAID WAS CAUSED BY THE PVC SYSTEM FREEZE UP IN COLD TEMPERATURES WHICH CAUSED EXCESS PRESSURE IN THE CRANKCASE FORCING THE REAR CRANKSHAFT SEAL TO LEAK. SHE WAS DRIVING HOME FROM WORK WHEN THIS OCCURRED. AFTER LYNCH DIAGNOSED THE ISSUE WE FOUND A SERVICE BULLETIN # 14882 WHICH AS FAR AS WE CAN TELL HAS IDENTICAL SYMPTOMS AS WHAT JENNIE'S EQUINOX HAS. JENNIE CALLED CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020. A COUPLE OF DAYS LATER WE WERE NOTIFIED THAT HER VEHICLE WAS NOT A PART OF THIS BULLETIN EVEN THOUGH AS FAR AS WE CAN TELL THIS IS THE SAME MOTOR AS DESCRIBED IN THE BULLETIN # 14882. FORTUNATELY THIS DID NOT OCCUR ON A HIGHWAY OR A BUSY STREET AS THE VEHICLE SHUT OFF FROM THIS CONDITION. RECENTLY ONLINE WE WERE CONCERNED BY THE NUMBER OF PEOPLE WE SAW SAYING THEY ALSO HAD THIS ISSUE AND WERE NOT FALLING WITHIN THE UNKNOWN GUIDELINES OF THIS BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315471March 1, 2020
STEERING
STEERING WHEEL MAKES A DRAGGING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315472March 1, 2020
STEERING
STERRING WHEEL DRAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315493March 1, 2020
ENGINE, UNKNOWN OR OTHER
IT STARTED MAKING A LOUD NOISE LIKE A DIESEL ENGINE AND IT WILL JUST CUT OFF FOR NO REASON. I KEEP UP ALL MY MAINTENANCE IT HAS LOW MILEAGE. IT WAS IN MOTION WHEN IT CUT OFF AND I ALMOST HIT AN 18 WHEELER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312217February 29, 2020
UNKNOWN OR OTHER
THIS VEHICLE IS UNSAFE! I WAS DRIVING DOWN THE ROAD IN MY CITY AND IT CUT OFF SEVERAL TIMES WHEN I WAS SLOWING DOWN APPROACHING A STOP LIGHT CAUSING SOMEONE TO ALMOST HIT ME! I HAVE HAD SO MANY ISSUES SINCE I BOUGHT THIS CAR(WISH I NEVER WOULD HAVE) I HAD TO REPLACE MY TRANSMISSION AT 102,000 MILES, I HAVE TO PUT 2-3 QUARTS OF OIL IN MY CAR EVERY 2 WEEKS, AND NOW IT IS CUTTING OFF WHILE I AM DRIVING! THESE VEHICLES NEED TO BE RECALLED AND NEVER MADE AGAIN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312238February 29, 2020
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE BEEN HAVING AN ISSUE WITH FUMES COMING INTO THE CAB OF MY VEHICLE THROUGH THE FRONT VENTS WHEN SET TO DEFROSTER OR CIRCULATING AIR FROM OUTSIDE TO INSIDE THROUGH THE VENTS. THE FUMES SMELL OF GAS OR EXHAUST AND ARE VERY NOTICEABLE WHEN SITTING STILL WHILE ENGINE IS RUNNING. THIS IS NOTICEABLE MAINLY WHEN SITTING STILL IN VEHICLE WITH ENGINE RUNNING. THE SMELL IS OVERWHELMING. I HAVE DEVELOPED BREATHING PROBLEMS SINCE PURCHASING MY VEHICLE. I HAVE BEEN NEWLY DIAGNOSED WITH ASTHMA AND AM HAVING TO TAKE BREATHING TREATMENTS. I HAD THE FIRST ASTHMA ATTACK IN DECEMBER 2019. I AM ALSO HAVING PROBLEM WITH AIRBAG LIGHT STAYING ON. WHEEL INFORMATION IS ALSO INCORRECT. INFORMATION SYSTEM MAY INDICATE THE FRONT PASSENGER WHEEL PRESSURE IS LOW, WHEN IN FACT THE REAR PASSENGER TIRE PRESSURE IS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312014February 28, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. DURING A CRASH, THE FRONT DRIVER SIDE SEAT BELT DETACHED FROM THE FLOOR AND FAILED TO RESTRAIN THE DRIVER DURING THE CRASH. THE CAUSE WAS NOT DETERMINED. NO INJURIES WERE SUSTAINED BUT THE DRIVER WAS CONCERNED THAT THERE COULD HAVE BEEN SERIOUS INJURIES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE CAUSING THE VEHICLE TO SPIN AROUND BEFORE COMING TO A STOP. AFTER THE CRASH THE DRIVER DISCOVERED THAT THE DRIVER'S SIDE SEAT BELT HAD DETACHED FROM THE FLOOR. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE REINKE FORD (1360 GREELY CHAPEL RD, LYMA OH). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11312044February 28, 2020
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST MOTIVE POWER, BRAKING AND THE STEERING FUNCTIONALITY FOR APPROXIMATELY THREE SECONDS WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STILL IDLED DURING THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312140February 28, 2020
POWER TRAIN
2 DAYS AGO (2/26/2020) NOTICED 2 "JUMPS" AS REVERSING AND AGAIN YESTERDAY. THIS MORNING, BARELY WAS ABLE TO GET CAR REVERSED OUT OF DRIVEWAY. IT FELT AS IF REVERSE GEAR WAS "SLIPPING". AFTER WORK, REVERSE GEAR TOTALLY USELESS, HAD TO PUSH CAR OUT OF PARKING SPACE AT WORK AND ALL FORWARD GEARS WERE "SLIPPING" AND UNABLE TO ACCELERATE VEHICLE. TOWED CAR MECHANIC WHO SAID, "YOUR TRANSMISSION NEEDS TO BE REBUILT OR REPLACED " AND "THESE CARS ARE KNOWN FOR TRANSMISSION PROBLEMS AND CATALYTIC CONVERTER PROBLEMS". HE SAYS REPAIR WILL BE AT LEAST $2500 AND MAYBE AS HIGH AS $4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312141February 28, 2020
UNKNOWN OR OTHER
THE AUTOMOTIVE TROUBLE CODE P2135 THROTTLE/PEDAL POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION REFERS TO A PROBLEM RELATED TO THE THROTTLE'S ABILITY TO OPEN AND CLOSE PROPERLY. ... A THROTTLE POSITION SENSOR (TPS) IS SITUATED OPPOSITE THE THROTTLE LINKAGE CONNECTION ON THE THROTTLE PLATE. WAS DRIVING DOWN THE ROAD WHEN AN ALARM WENT OFF ON MY DASH SAYING A SENSOR WAS BAD. NEXT THING THE CAR SAID LOSING POWER TO ENGINE AND MY CAR STARTED SHAKING AND DECELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311784February 27, 2020
VISIBILITY/WIPER
THE WIPER ASSEMBLY IS FAULTY. THE RINGS THAT ATTACH THE WIPERS TO THE MOTOR ASSEMBLY HAS BROKEN 3 TIMES. CONTACTED A GM DEALER AND THEY NO LONGER REPAIR THE RINGS BUT HAVE RESORTED TO A WHOLE NEW ASSEMBLY, BUT IT IS THE SAME ASSEMBLY AS THE ORIGINAL AND WILL MOST LIKELY BREAK AGAIN, JUST NOT AS QUICKLY. I HAVE BEEN IN BAD WEATHER (RAIN,SNOW) SITUATIONS INCLUDING DURING MEDIUM SNOW ON THE HIGHWAY WHEN IT GAVE OUT. I COULD BARELY SEE TO EVEN PULL OF THE HIGHWAY DUE TO THE FALLING SNOW AND FROM SEMIS AND OTHER VEHICLE SPRAY. THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311951February 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE ACCELERATOR WAS DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO RESPOND. THE SERVICE STABILI TRAC WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGEY'S BUICK GMC (446 HARLEYSVILLE PIKE, SOUDERTON, PA 18964) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL WIRING FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO FLEMINGTON BUICK GMC CADILLAC (211 US-202, FLEMINGTON, NJ 08822) HOWEVER, THE CONTACT WAS UNAWARE IF A DIAGNOSTIC CHECK WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A CASE WAS FILED. NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311961February 27, 2020
SERVICE BRAKES
WHENEVER I BACKUP I HEAR A SQUEAL NOISE WHEN I PUT MY BRAKE ON TO PUT IT IN DRIVE. I BOUGHT MY CAR BRAND NEW AND IT HAS BEEN DOING THIS FOR A MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311556February 26, 2020
STEERING
CAR STEERS ITSELF. STEERING WHEEL JERKS ITSELF TO LEFT OR RIGHT RANDOMLY WHILE DRIVING, USUALLY ENOUGH TO CAUSE MINOR CONTROL OF THE STEERING OF MY EQUINOX. THIS HAPPENS MORE OFTEN ON HIGHWAY AND HIGHER SPEED ROADS. WHEN GOING AROUND CURVES IN THE ROAD / HIGHWAY, VEHICLE WILL NOT STRAIGHTEN OUT WHEN OUT OF CURVE. THIS HAS CAUSED ME TO DRIVE OFF OF THE ROAD INTO GRAVEL SHOULDER AND NEARLY SIDESWIPE OTHER VEHICLES BOTH NEXT TO ME AND DRIVE INTO ONCOMING TRAFFIC. NO ACCIDENTS HAVE BEEN CAUSED AS OF YET, BUT MANY NEAR MISSES. THIS ISSUE HAS BEEN GOING ON SINCE SEPTEMBER. I MADE CHEVROLET AWARE OF THE ISSUE THROUGH A REPAIR ATTEMPT. IT HAS BEEN SERVICED THREE TIMES FOR THIS ISSUE AND I HAVE OPENED A CASE WITH THE BBB. CHEVROLET HAS NOT FIXED THE PROBLEM, REPLACED THE VEHICLE, OR ACKNOWLEDGED THE PROBLEM. I HAVE MADE IT CLEAR THROUGH EXTENSIVE CONVERSATIONS WITH THE GENERAL MOTORS BUSINESS RESOURCE CENTER THAT IS DEALING WITH MY BBB CASE THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE THIS VEHICLE AND THEY SIMPLY DO NOT CARE. REGARDLESS OF MY THREE REPAIR ATTEMPTS FOR THE SAME ISSUE, NOBODY AT GM CARES ABOUT MY SAFETY. WHEN I BRING IT UP, I HAVE BEEN TOLD 'DON'T DRIVE IT IF YOU DON'T FEEL SAFE IN IT' AS IF I CAN SIMPLY WALK TO WORK, APPOINTMENTS, ETC. GENERAL MOTORS DOES NOT CARE ABOUT THE SAFETY AND SAFETY CONCERNS OF THEIR CUSTOMERS. IT HAS BEEN 129 DAYS SINCE I INITIALLY BROUGHT UP THIS SAFETY ISSUE AND GENERAL MOTORS IS DOING NOTHING ABOUT IT. THE VEHICLE IS STILL IN USE DAILY, STILL HAVING THE SAME ISSUE. DOCUMENTATION OF REPAIR ATTEMPTS AND BBB PAPERWORK AVAILABLE UPON REQUEST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311672February 26, 2020
ENGINE
WHILE DRIVING THE VEHICLE WITHOUT WARNING OR ANY EVIDENCE OF PROBLEM I TURNED THE CORNER OF A INTERSECTION AND THE ENGINE WHILE STILL RUNNING LOST ALL POWER FOR ACCELERATION. LUCKILY THERE WAS NO INJURY TO MYSELF OR THE VEHICLE. I SHUT THE ENGINE OFF AND IT WOULD NOT RESTART , THERE SEEMED TO BE NO PRESSURE IT WAS LATER DETERMIN HAT THE TIMING CHAIN AND CAMSHAFT BROKE SENDING METAL THROUGH OUT THE ENGINE. RESULTING IN THE NEED FOR A NEW ENGINE. THIS IS PROBLEM CAUSE BY THE OIL CONSUMPTION RECALL ON THIS VEHICLE WHICH I DID HAVE REPAIRED. THE OIL WAS FULL AND TRUCK DROVE GREAT ONE MINUTE THEN THE NEXT MINUTE THE ENGINE WAS GONE CHEVY NEEDS TO EVALUATE AND HELP CONSUMERS WITH THESE TYPE PROBLEM RELATED TO KNOWN RECALLS. WE HAVE INVESTED OR MONEY IN A PRODUCT THAT FAILS US DUE TO ENGINEERING ISSUES CAUSING THE CONSUMER ADDED EXPENSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311322February 25, 2020
VISIBILITY/WIPER
LEAVING HOME THIS MORNING FOR WORK AND WINDSHIELD WIPER WOULD NOT COME ON! YOU CAN HEAR THE MOTOR RUNNING. THIS IS THE 2ND TIME THIS HAS HAPPENED WITH IN A YEAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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