Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11343792August 6, 2020
UNKNOWN OR OTHER
THE SUNROOF OPENED TWICE BY ITSELF , ONE IT SAT FOR AWHILE I GOT IT CLOSED AND IT HAS NEVER OPENED AGAIN. NO POWER AS IF THE FUSE IS BLOWN NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342968August 3, 2020
ENGINE
ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL, WITH IN A WEEK IT BURNED A MINIMUM OF A QUART OF OIL (I DROVE ABOUT 500 MILES). A WEEK PRIOR TO 8/3/2020 THE CAM SHAFT POSITIONING SENSOR FAILED DUE TO NO OIL SHOWING UP ON THE DIP STICK, VEHICLE WAS BOUGHT ON 7/13/2020 AND HAD AN OIL CHANGE AT 145,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342765August 2, 2020
ENGINE
MY 2012 EQUINOX STOPPED RUNNING, IT WAS MAKING NOISE AS I DROVE IT AND ONCE I STOPPED AND CUT IT OFF IT NEVER STARTED AGAIN. ON JUNE 24,2020, IT WAS RUNNING ROUGH AND I NOTICED THE CHECK ENGINE LIGHT ON. I CHECKED THE OIL AND THERE WAS NONE IN THE ENGINE, THERE WERE NO LEAKES OBSERVED, I COULD NOT FIGURE OUT HOW ALL OF THE OIL DISAPPEARED, THERE WAS NO OIL IN THE DRIVE WAY AT ALL. I WENT TO THE STORE GOT SOME, PUT A COUPLE OF QUARTS IN, THE NEXT DAY I CALLED THE DEALERSHIP FOR AN APPOINTMENT. ONCE THERE, I ASKED ABOUT THE NOISE AND THEY SAID EVERYTHING WAS OKAY, THEY CHANGED THE OIL, SAID NOTHING OF THE ENGINE LIGHT AND SENT ME ON MY WAY. THE LIGHT WENT OFF THE NEXT DAY., JULY 27, 2020 I TOOK IT TO MY AUTO MECHANIC AND HE SUGGESTED I CALL GM BECAUSE THE CAR HAS BEEN KNOWN TO HAVE ISSUES LIKE THAT AND I SHOULD BE ABLE TO GET ASSISTANCE WITH THE REPAIR, IT ONLY HAS 74,000 MILES AND I HAD ONLY HAD IT 1Y AND 3 M. GM SUGGESTED THAT I ALLOW THEM TO TOW IT TO THE DEALERSHIP, SO THEY SENT A TOW TRUCK AND DELIVERED IT TO SERPENTINI CHEVROLET THE SAME DAY. I WAS TOLD BY CUSTOMER SERVICE THAT THEY HAVE HAD ISSUES WITH CHEVY EQUINOX ENGINES BURNING OIL AND DAMAGING ENGINES. I ALSO SAW ON LINE A CLASS ACTION SUIT THAT WAS ONE BY THE CONSUMERS FOR ENGINE ISSUES IN REGARDS TO CHEVY EQUINOX MODEL 2010-2013 VEHICLES. AT THIS POINT THE ENGINE IS DAMAGED AND I DO NOT HAVE THE TRUCK IN MY POSSESSION. THESE VEHICLES ARE FAULTY, UNRELIABLE AND UNSAFE THERE NEEDS TO BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342871August 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
THE WIPERS ON OUR CHEVY STOPPED WORKING. COME TO FIND OUT THAT THE BALL JOINT RUSTED OUT. THIS WAS A KNOWN ISSUE WITH THE 2013 MODELS AND CHEVY DID NOT CARRY THIS RECALL TO THE 2015 TO 2016 MODELS THAT ARE ALSO AFFECTED BY THIS ISSUE. OUR UNIT IS A 2016 AND WE JUST HAD THIS ISSUE WHERE THE WIPER BLADES STOP WORKING RIGHT IN THE MIDDLE OF A HEAVY RAIN STORM. WE ALMOST GOT IN TO A VERY BAD CAR CRASH DUE TO ZERO VISIBILITY AS WE WAS DRIVING IN A RAIN STORM. THE OTHER ISSUES WE KEEP HAVING WITH THIS CAR AND THE CHEVY DEALER SAYS IT'S NOT A ISSUE. IS WHEN THE CAR STARTS THE ENGINE VIBRATES AND SPUTTERS A LOT. AN THE ENGINE DELAYS WHEN YOU NEED TO EXCEL GOING ON THE HIGH WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342643August 1, 2020
ENGINE
THE ENGINE LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342559July 31, 2020
ENGINE
CHECK ENGINE LIGHT ON. KILLS WHEN PUT IN REVERSE. HARD TO ACCELERATE. OIL WAS CHANGED TWO WEEKS AGO BUT THAT DID NOT HELP. FOUND CODE P0010 FOR THE INTAKE CAMSHAFT SOLENOID PERFORMANCE. TESTED THE INTAKE SOLENOID AND IT HAD 1.4K OHMS. SHOULD BE BETWEEN 8-13OHMS. REPLACED THE INTAKE AND EXHAUST CAMSHAFT ACTUATOR SOLENOIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342587July 31, 2020
UNKNOWN OR OTHER
TWO WEEKS AFTER I PURCHASED THE BRAND NEW CAR IT STARTED ACTING UP MAKING LOUD SCREECHING NOISES, AND TURNING OFF ON ITS OWN. THE DEALERSHIP SAID THEIR WAS NOTHING WRONG WITH IT. TOOM IT IN 4 TIMES AND YET NOTHING WAS WRONG WITH THE CAR ACCORDING TO THEM IT WAS ME. FINALLY THEY HAD TO TOW THE CAR BECAUSE IT TURNED OFF ON ME GOOD THING I WAS BARELY LEAVING MY HOME AND IT'S NOW BEEN 8 MONTHS AND NOTHING HAS BEEN DONE TO FIX THE CAR IT'S JUST SITTING AT THE DEALERSHIP BECAUSE THEY CAN'T FIGURE OUT WHY IT TURNS OFF ON IT'S OWN. THEY DENIED ME A RENTAL CAR BECAUSE THE CAR WAS DEEMED SAFE BUT YET THE CAR HAS TURNED OFF ON THEM BUT STILL IT IS SAFE. I DON'T KNOW WHAT TO DO OR WHO TO ASK FOR HELP BUT NEITJER GM NOR CHEVROLET WANT TO SOLVE THIS. THEY SAY IT'S A BUY BACK BUT YET NO ONE IS WILLING TO GIVE ME ANY OTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342405July 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VEHICLE WON'T START DUE TO CPU AND ELECTRICAL MALFUNCTIONING AND MY LOAN WARRANTY WOULDN'T COVER THE DAMAGES AND I ONLY HAD THE CAR FOR 3 MONTHS MILEAGE IS UNDER 105000. MY NEGATIVE TERMINAL CABLE POPS OFF MY VEHICLE SHUTS DOWN RANDOMLY, CHECK ENGINE LIGHT CUTS ON WHEN I HIT 3 RPMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342454July 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342010July 29, 2020
AIR BAGS
HIT A BEAR IN A 2 LANE RURAL ROADWAY BETWEEN 30-40 MPH AFTER BRAKING HARD. AIRBAGS FIRED BUT NONE EVER CAME OUT. COULD SMELL THE BURNING CHARGE. SERVICE AIRBAG LIGHTS CAME ON ALONG WITH INTERIOR LIGHTS AND HAZARD LIGHTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11341809July 28, 2020
VISIBILITY/WIPER
I BOUGHT MY EQUINOX IN 2018, THE WIPER PASSENGER SIDE STOPPED WORKING THEY STATED THE RECALL WAS DONE IN 2017 I DIDN'T OWN THE VECHILE AND 295.00 TO FIX IT IS WRONG. ITS ONLY BEEN 2 YEARS IT STOPPED WORKING THE FIRST MONTH I HAD IT THEY FIXED IT. NOW ITS NOT WORKING AT ALL PASSENGER SIDE. NO WARRANTIES OR ANYTHING ON THE VECHILE AT THIS TIME. I WAS DRIVING TO THE STORE WHEN IT STOPPED WORKING PRE COVID-19 HAD AN APPT HOWEVER HAD TO CANCEL SO TRIED TO GET TO TAKEN CARE OF WHICH IT SHOULDN'T COST ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341960July 28, 2020
VISIBILITY/WIPER
DRIVING ON E WAY , WIPERS JUST STOPPED WORKING IN THE MIDDLE OF SNOW STORM. GOT OFF AT CLOSEST EXIT, WENT IN TO AUTO PARTS GOT DIAGNOSIS THAT WIPER TRANSMISSION HAD WENT OUT. WITHOUT ANY WARNING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341616July 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE SERVICE BRAKE ASSIST WARNING LIGHT WAS ILLUMINATED. RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540)898-4000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341689July 27, 2020
VISIBILITY/WIPER
2015 EQUINOX HAD A WINDSHIELD WIPER FAILURE DURING HEAVY RAIN MAKING THE VEHICLE UNSAFE TO CONTINUE DRIVING. AFTER INVESTIGATING FOUND THAT THE BUSHING ON THE WIPER MOTOR WAS FILLED WITH DIRT AND CAUSED IT TO SEPARATE LEAVING THE WIPERS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341500July 26, 2020
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY (APPROX. 55MPH) IN POURING RAIN, WIPERS WERE ON HIGH-SPEED AND STOPPED IN THE UPRIGHT POSITION ABRUPTLY. THANKFULLY WAS ONLY ONE EXIT AWAY FROM MY HOME BUT HAD TO DRIVE WITHOUT WIPERS. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341431July 25, 2020
ELECTRICAL SYSTEM
WHEN I TOOK MY CAR IN 2015 TO THE PADDOCK CHEVROLET DEALERSHIP IN KENMORE NY, MY BATTERY WAS REPLACED. THIS CAUSED THE CD CHANGER TO NO LONGER WORK. IT IS STILL NOT FUNCTIONING, CDS WONT EJECT AND ALL IT DOES IS MAKE A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341241July 24, 2020
POWER TRAIN
AFTER 3 MONTHS, 500 MILES WE NOTICED OIL LEAKING FROM TRANSMISSION. DEALER INSPECTED AND FOUND THAT HALF THE TORQUE CONVERTER CASE PORUS. THE DEALER RECIEVED AUTHHORIZATION TO REPLACE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341304July 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STABILITY SERVICE TRACK LIGHT ON AND POWER STEERING GOES OFF AND ON OUT OF NO WHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341359July 24, 2020
VISIBILITY/WIPER
WIPERS STOPPED WORKING WHILE IN USE IN A RAINSTORM WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341051July 23, 2020
VISIBILITY/WIPER
FRONT WIPERS STOPPED WORKING WHILE DRIVING ON A HIGHWAY IN THE RAIN. WIPER MOTOR WAS RUNNING, BUT THE WIPERS WERE NOT MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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