Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11350138August 18, 2020
ELECTRICAL SYSTEM
I TOOK THIS 4 WEEK OLD CAR IN TO AUTONATION CHEV AUSTIN FOR AN ESV LIGHT THAT STARTED APPEARING SOON AFTER PURCHASING THE CAR. I TOOK IT IN ON AUG 10 AND THEY CALLED THE NEXT DAY TO TELL ME THE CAR WAS READY. I DROVE IT FOR 4 MINUTES AND HAD TO TAKE IT RIGHT BACK TO THEM AND IT HAS NOW BEEN THERE 8 DAYS. NOT ACCEPTABLE. THEY CLAIMED IT WAS A SIMPLE PROGRAMMING PROBLEM - REALLY - WHY DO THEY STILL HAVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350157August 18, 2020
VISIBILITY/WIPER
WIPERS STOPPED ABRUPTLY DURING A HEAVY DOWN POUR ALMOST CAUSING AN ACCIDENT DUE TO NO VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349764August 17, 2020
ENGINE, POWER TRAIN
AFTER MULTIPLE OIL LEAK REPAIRS VEHICLE STILL LEAKS OIL WHILE STATIONARY. WHEN THE HEAT IS ON THE SMELL OF OIL COMES INTO THE VEHICLE. I HAVE CHECKED FOR ANY RECALLS FOR THE VEHICLE BUT NOT HAVE ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349865August 17, 2020
ENGINE
THE 2.4L ECOTEC ENGINE IN CHEVY TERAIN AND EQUINOX FROM 2010-2013 HAS A KNOWN ISSUE WITH THE PISTON RINGS WHICH CAUSES EXTREME OIL CONSUMPTION WHICH DAMAGES THE REST OF THE ENGINE. INSTEAD OF ISSUING A NATIONWIDE RECALL OF THESE FAULTY ENGINES, THEY PUSHED IT OVER TO THE NHTSB TO ISSUE THE RECALL. THEY EXPECT OWNERS OF THESE VEHICLES TO PAY THOUSANDS OF DOLLARS IN REPAIRS FOR THEIR KNOWN FAULTY ENGINE. CHEVROLET/GM WAS SUED OVER THIS BY VEHICLE OWNERS TO GET REIMBURSED FOR THEIR EXPENSES AND EXTENDED THEIR WARRANTY TO 120,000 MILES, BUT VEHICLE OWNERS WEREN'T NOTIFIED. THEY HAVE NO PLANS OR WAY TO NOTIFY OWNERS WHO ARE NOT THE ORIGINAL OWNERS, USED CAR DEALERS, OR PEOPLE WHO PURCHASE THESE VEHICLES FROM PRIVATE SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349872August 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TIMING CHAIN SNAPPED WITHOUT ANY KIND OF WARNING CAUSING EXTENSIVE DAMAGE TO THE ENGINE, I SEE RECALLS FOR THIS DUE TO EXCESSIVE OIL CONSUMPTION. I HAD THE VEHICLE TOWED TO CHEVROLET AND EXPECTED SOME TYPE OF ASSISTANCE AS THERE IS ONLY 68,000 MILES ON THE VEHICLE. I PURCHASED THE VEHICLE AT THE RON WESTPHAL CHEVROLET A SALESMAN NAMED ROBERT ITHIER HAD SOLD US THE VEHICLE INTRODUCING US TO THE FORMER OWNER, WE LOOKED THE VEHICLE OVER AND HAD ONE OF OUR MECHANICS CHECK THE VEHICLE AND IT SEEMED FINE. NOW THAT CHEVROLET IS NOT HELPING FIX THIS PROBLEM WE FOUND OUT BEFORE WE PURCHASED THE VEHICLE CODES WERE CLEARED AND AN ENGINE LIGHT WAS RESET JUST BEFORE WE PURCHASED THE VEHICLE. I FEEL CHEATED, ROBBED AND CONNED FROM THIS DEALERSHIP, I AM STILL WAITING FOR REPAIRS TO BE PERFORMED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349925August 17, 2020
VISIBILITY/WIPER
THE WINDSHIELD WIPER TRANSMISSION FAILED. THE WIPERS STOPPED COMPLETELY. MY DAUGHTER WAS DRIVING IN A HEAVY THUNDERSTORM AND COULDN'T SEE ANYTHING. SHE WAS ON I-95 IN HEAVY TRAFFIC IN THE MIDDLE LANE AND WAS LUCKY TO AVOID AN ACCIDENT. I'M AWARE THAT THERE WAS A RECALL FOR THE SAME THING IN 2013 MODELS AND THAT THERE IS A CURRENT INVESTIGATION INTO THE SAME PROBLEM FOR OTHER YEARS. THIS COULD HAVE BEEN TRAGIC! I SEE NUMEROUS REPAIR VIDEOS ONLINE FOR THE SAME EXACT PROBLEM! CHEVY KNOWS THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349614August 15, 2020
ENGINE, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION. NO OIL LOW WARNING LITE EVER CAME ON. JUST CHANGES OIL LESS THAN 500 MILES PRIOR TO THE ENGINE BEING LOCKED UP OR WILL JOT RUN. NEWER BATTERY AND TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349183August 14, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
HAD A FOUL FUEL SMELL, FOUND OUT GAS TANK NEEDED TO BE REPLACED. REPAIR FACILITY STATED THAT CHEVY HAD THE TANK IN 'READY',NO ISSUE TO ORDER ONE. SOUNDS LIKE SOME ONE WAS READY FOR THIS TO HAPPEN. NO ASSISTANCE FROM THE DEALER OR CHEVROLET. DRIVERS SIDE FROM DOOR TO REAR OF CAR PAINT IS FALLING OFF. I CAN SEE AND FEEL SOME SORT OF 'BUBBLES' UNDER THE PAINT. LOOKS LIKE NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349320August 14, 2020
UNKNOWN OR OTHER
VEHICLE WAS PARKED IN THE DRIVEWAY. WITHOUT WARNING THE REAR WINDSHIELD GLASS SHATTERED COMPLETELY. THERE WERE NO CRACKS, OR CHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349041August 13, 2020
UNKNOWN OR OTHER
THE SUNSHADE IN THE EQUINOX 2018 PREMIER EDITION HAS AN OBVIOUS ISSUE THAT NO ONE WANTS TO ADDRESS. IT HAS BROKEN FOR THE SECOND TIME WHILE I AM DRIVING AND SENT PLASTIC PIECES FLYING AND I ALMOST CRASHED THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349068August 13, 2020
AIR BAGS
PASSENGER SEAT BELT SENSOR LIGHT COMES ON WHEN CAR IS STARTED AND STAYS REGARDLESS IF SOMEONE IS IN THE PASSENGER SEAT OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348852August 12, 2020
SERVICE BRAKES, STEERING
FRONT BRAKE CALIPERS SEIZED UP. OVER-HEATING DUE TO EXCESSIVE FRICTION FROM BRAKES LOCKING. FRONT END STARTED SHAKING DUE TO FRONT END BRAKES SEIZING WHILE IN MOTION. FRONT CALIPERS SMOKING DUE TO EXCESSIVE FRICTION BUILD UP. I WAS ON US 265 IN NEW ALBANY, IN. SHAKING SEEMED TO SUBSIDE A BIT WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348895August 12, 2020
VISIBILITY/WIPER
WIPERS STOPPED WORKING WHILE DRIVING ON HIGHWAY, ALMOST CAUSING ACCIDENT, AFTER REVIEWING ON LINE APPEARS TO BE MANUFACTURES DEFECT THAT IS NOT BEING RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348921August 12, 2020
VISIBILITY/WIPER
DRIVING ON THE HIGHWAY DURING HIGH DOWNPOUR. WIPERS REACHED THE END OF THE SEQUENCE AND STOPPED. HAD TO PULL OVER IN POURING RAIN AND HIGH TRAFFIC, CAUSING MAJOR CONCERN AND A MAJOR SAFETY EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348584August 11, 2020
POWER TRAIN
HAD TO REPLACE TRANSMISSION ON VEHICLE I HAVE HEARD MULTIPLE OTHER PEOPLE HAVE HAD PROBLEMS WITH THESE TRANNYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348600August 11, 2020
VISIBILITY/WIPER
I WAS DRIVING MY VEHICLE ON THE NEW YORK STATE THRUWAY IN A RAIN STORM WHEN MY WIPERS JUST STOPPED WORKING. I HAD TO PULL OVER TO THE SHOULDER OF THE THRUWAY AND WAIT IT OUT UNTIL THE RAIN STOPPED. MY FATHER IN LAW (RETIRED AUTOMOTIVE TEACHER) DIAGNOSED THE PROBLEM TO BE A BALL JOINT ON THE WIPER TRANSMISSION HAD COME APART DISCONNECTING THE WIPER TRANSMISSION FROM THE WIPER MOTOR. HE REPLACED THE WIPER MOTOR ASSEMBLY WITH A NEW UNIT FROM CHEVROLET PARTS DEPARTMENT WHICH WAS MODIFIED TO INCLUDE A DEFLECTOR TO KEEP THE ELEMENTS AWAY FROM THE WIPER TRANSMISSION BALL JOINTS. I LEARNED GM HAD A RECALL ON THE 2013 MODEL YEAR EQUINOX FOR THE SAME ISSUE BUT NEVER EXTENDED IT TO THE 2016 MODEL YEAR DESPITE SEVERAL COMPLAINTS FROM OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348628August 11, 2020
UNKNOWN OR OTHER
CURRENT MILES: 66,190. CHECK ENGINE LIGHT CAME ON AND RIGHT AFTER CAR BEGAN STALLING AT READ LIGHT. I HAD TO GET ON THE FREEWAY TO GET BACK HOME AND CAR LOST POWER. SO, NEXT DAY I WENT TO GET A DIAGNOSIS. WAS TOLD THE CAMSHAFT TIME POSITION INTAKE AND EXHAUST VALVES NEEDED REPLACED. WAS TOLD OIL LEVELS WERE PERFECTLY FINE AND AN OIL CHANGE WAS NOT NEEDED. WAS TOLD ISSUE IS A COMMON PROBLEM WITH CHEVY EQUINOX'S FROM A CERTIFIED MECHANIC, BUT THERE HASN'T BEEN A RECALL ISSUED FOR THE PROBLEM. ALSO WAS TOLD BY THE CERTIFIED MECHANIC THAT THIS PART/COMPONENT SHOULD LAST THE LIFE TIME OF THE ENGINE AND USUALLY NEEDS REPLACED AFTER 100K OR MORE MILES. SO I GOOGLED TO SEE HOW COMMON THE PROBLEM WAS, AND SURE ENOUGH MANY EQUINOX OWNER HAD THE SAME ISSUE FROM DIFFERENT YEARS/MODELS. PEOPLE LIVES AND FAMILIES ARE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344154August 9, 2020
STEERING
I HAVE A BRAND NEW CHEVY EQUINOX AND THERE IS AN ISSUE WITH THE STEERING. IT MAKES A KNOCKING NOISE WHEN I TURN OR BACK UP TO TURN AROUND. I HAVE LESS THAN 2000 MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344211August 9, 2020
ENGINE
HIGH OIL CONSUMPTION AND TIMING CHAIN. PUTTING IN 1-2 QUARTS AN OIL EACH WEEK TO OIL BURNING. WHICH LED TO THE TIMING CHAIN NEEDING TO BE REPLACED. THE TIMING CHAIN NEEDED REPLACED A SECOND TIME WHEN THE TIMING CHAIN WENT OUT AGAIN DUE TO THE HIGH OIL CONSUMPTION. EACH TIME THIS HAS HAPPENED WE HAVE BEEN IN MOTION BOTH IN TOWN AND ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343645August 6, 2020
VISIBILITY/WIPER
WIPER LINKAGE FAILED IN HEAVY RAIN WHILE DRIVING ON INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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