Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11359992September 19, 2020
ENGINE
WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, STATIONARY, ALL NIGHT, ALL MORNING, KEY WAS NOT IN THE IGNITION, NO ONE AROUND, IT STARTED BY ITSELF. NO ONE WAS IN THE VEHICLE AND THE DOORS LOCKED. WHEN NEXT DOOR NEIGHBOR LEFT HIS HOUSE, IN THE MORNING, HE NOTICED IT WAS RUNNING AND CHECKED TO SEE IF THE KEY WAS IN THE IGNITION, IT WASN'T, AND THEN IF WE WERE AROUND, WE WEREN'T. THEN HE TOUCHED THE HOOD OF THE CAR TO SEE IF IT WAS HOT, IT WASN'T AND WAITED UNTIL THE VEHICLE TURNED OFF. IT RAN FOR ABOUT 20 MINUTES BEFORE IT TURNED OFF. WE WERE TOLD IN THE EVENING OF WHAT HAPPENED AND WENT TO SEE IF THE VEHICLE WOULD START WITH THE KEY AND IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360018September 19, 2020
POWER TRAIN
AT 48,500 MILES APPROX. MY TRANSMISSION STARTED SLIPPING AND FAILING. IT STARTED WITH A JOLT WHEN COMING TO A STOP THEN WHEN THE LIGHT TURNED GREEN AND THE AUTOMATIC TRANSMISSION WENT FROM 1ST TO 2ND, 2ND TO 3RD IT WOULD JOLT HARD LIKE IT STRUGGLED TO CHANGE GEARS. IT DOES NOT SHOW ANY ISSUES ON THE MECHANICS COMPUTER. NOW 2 WEEKS LATER IT STALLS AT 14MPH WHEN GOING UP A HILL, IT WONT CHANGE GEARS AND LOSES POWER GOING DOWN TO 11MPH. IT IS A VERY DANGEROUS SITUATION. ITS THE V6, PREMIERE MODEL AND IS VERY DISAPPOINTING SINCE IT HAS LESS THAN 50,000 MILES. IT WAS LOOKED AT BRIEFLY BY ANOTHER MECHANIC WHO SAID MY TRANSMISSION WAS FAILING. I AM HAVING IT REBUILT WHEN THEY HAVE AN OPENING IN 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360023September 19, 2020
ELECTRICAL SYSTEM
MY EQUINOX LTZ 2011 KEEP SHUTTING OFF WITHOUT A WARNING WHEN I'M BACKING UP ON A RED LIGHT OR A STOP NO ONE HAS BEEN ABLE TO FIND ANYTHING BECAUSE IT DOESN'T SHOW BUT IT KEEP DOING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359755September 18, 2020
ENGINE
I'VE OWNED THIS VEHICLE FOR A YEAR AND A HALF NOW. COUNTLESS TIMES I'VE HAD OIL LEAKING, INCREASED OIL CONSUMPTION, AND FREQUENT OIL CHANGES. THIS PAST TIME HAS BEEN A MONTH SINCE MY LAST OIL CHANGE, AND WHEN GETTING TO WORK THIS MORNING I NOTED SOUNDS COMING FROM THE ENGINE, AND CHECKED THE OIL TO FIND NO OIL LEFT. ONE MONTH, AND IT CONSUMED 5 QUARTS OF OIL. WHEN DRIVING AND COMING TO A STOP, THERE IS A NOTICEABLE HITCH, AS WELL AS WHEN ACCELERATING UP A HILL, ALONG WITH A SLIGHT KNOCK IN THE ENGINE WHEN OIL RUNS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359761September 18, 2020
POWER TRAIN, UNKNOWN OR OTHER
WHEN ACCELERATING THE CAR BEGINS TO SHAKE AND SHIMMY NOTICEABLY BEGINNING AROUND 35 OR 40 MPH. THIS SHAKING IS FELT IN THE SEAT AS WELL AS THE STEERING WHEEL. THE VIBRATION CONTINUES UNTIL THE ACCELERATION IS HALTED. THIS SHAKING FEELS LIKE IT IS COMING FROM THE TRANSMISSION OR DRIVE SHAFT. IT SEEMS TO BE GETTING WORSE TOO. CURRENTLY 3650 MILES ON THE CAR. SERPENTINI CHEVY IN WESTLAKE, OH IS ALSO AWARE OF THE PROBLEM AND SHOWED ME A LETTER THAT GM SENT TO THE DEALERS ACKNOWLEDGING THE ISSUE ON 9/9/20 BUT NO FIX IS AVAILABLE. IT FEELS UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359784September 18, 2020
STRUCTURE:BODY
CLEAR COAT ON VEHICLES TOP IS PEELING. MY CHEVY HAS BEEN TAKEN CARE OF VERY WELL. I BELIEVE THAT, THIS VEHICLE WAS BUILT IN CANADA AND THAT FACTORY CUT CORNERS ON APPLING THE CORRECT AMOUNT OF CLEAR COATING TO THE PRIMARY COLOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355521September 17, 2020
STEERING
WENT TO DRIVE THE CAR THIS MORNING AND NOTICE THE CAR SAID TO 'SERVICE POWER STEERING'. AFTER RESEARCHING THERE IS AN OPEN INVESTIGATION INTO THE 2010 - 2015 CHEVROLET EQUINOX POWER STEERING AS THERE HAVE BEEN OTHER ISSUES REPORTED OF PEOPLE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355332September 16, 2020
ENGINE
THE OIL PLUG IS WEAK AND DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355122September 15, 2020
ENGINE
THE TIMING CHAIN JUMPED ON MY EQUINOX CAUSING EXTENSIVE DAMAGE TO THE ENGINE. THE VALVES ARE BENT AND IT NEEDS A NEW GASKET BECAUSE OF THIS. IT WILL COST $4500 TO REPAIR. $6700 FOR A NEW ENGINE. I OWE MONEY ON MY VEHICLE. THE TIMING CHAIN HAS JUMPED BEFORE, THE DAY AFTER I PURCHASED IT IN 2015 (EVEN THOUGH IT HAD BEEN CERTIFIED) AND WITHIN THE LAST MONTH AS WELL AS ELECTRICAL EQUIPMENT MALFUNCTIONING, PREVENTING ME FROM STARTING THE VEHICLE. I AM NOT SURE IF THE PREVIOUS OWNER HAD ISSUES. I AM PUTTING TODAY'S DATE AS THIS IS WHEN I RECEIVED THE NEWS OF THE COST OF REPAIR. I WAS AT A STOP LIGHT WHEN SHE QUIT WORKING ON ME. GM NEEDS TO RECALL THESE ENGINES. I WANT MY LOAN COVERED OR A REPAIR. I AM HEARING A LOT OF COMPLAINTS WITH THIS MODEL AND HAVE HAD NOTHING BUT ISSUES. THIS IS GETTING RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355242September 15, 2020
ELECTRICAL SYSTEM, SEATS
WHILE IN MOTION, SEAT STARTED TO MOVE BACKWARDS. SIDE MIRRORS STARTED TO MOVE AS WELL MAKING DIFFICULT TO DRIVE. I COULDN'T REACH PEDALS AT ONE POINT AND COULDN'T SEE BLIND SPOT. I HAD TO RE ARRANGE THE SEAT AND SIDE MIRROR POSITION WHILE DRIVING SINCE I WAS DRIVING IN A HIGHWAY. THE SEAT SETTINGS DOESN'T WORK AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354853September 14, 2020
ENGINE
WE PURCHASED A 2012 CHEVY EQUINOX IN JANUARY 2020. WE TOOK IT FOR THE FIRST OIL CHANGE IN MAY 2020 (MIND YOU, DURING QUARANTINE FROM MARCH TO MAY WE RARELY DROVE IT) AND FOR A KNOCKING ENGINE NOISE, ONLY TO DISCOVER THE ENGINE WAS BURNING OIL. THIS IS APPARENTLY A KNOWN ISSUE WITH THIS YEAR AND MODEL AND THE DEALERSHIP DID NOT MENTION ANY OF THIS TO US. WE CHECKED FOR RECALLS BUT THIS ISSUE IS NOT LISTED AS A "RECALL". IT IS NOW SEPTEMBER AND WE ARE HAVING IT SERVICED AGAIN FOR THE SAME ISSUE. WE HAD THE TIMING CHAIN REPLACED IN MAY. AGAIN, THE VEHICLE MAKES A RATTLING NOISE AND IS LOW ON OIL WHEN WE HAD THE OIL CHANGED JUST FOUR WEEKS AGO. IT IS NOT DRAINING OIL, IT IS BURNING OIL AT AN ALARMING RATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354874September 14, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH, THE FRONT PASSENGER'S SIDE BAGS WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RYDELL CHEVROLET LOCATED AT 18600 DEVONSHIRE ST #1309, NORTHRIDGE, CA 91324, (866) 802-5628, WHERE IT WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE AIR BAGS CALIBRATION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*DT CONSUMER STATED FUEL PUMP WAS ALSO RECALLED AND HAD IT REPAIRED WITHOUT KNOWING IT WAS RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354998September 14, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SO FIRST STARTED TO USE OIL MORE THAN IT SHOULD BETWEEN CHANGES BUT IT WOULD BE JUST 1 QUART LOW IT WOULD KNOCK. THAN TRANSFER CASE WENT OUT THAN A WHEEL BEARING WENT OUT. I LIKE MY CAR BUT IT'S STUFF I KEEP MAINTAINED BUT SEEMS LIKE EVERY TIME I TURN AROUND SOMETHING GOES WRONG. NOW WHEN YOU OPEN THE DOOR AN THE KEYS ARE IN MY HAND I HEAR A CLICKING NOISE LIKE THE COMPUTER IS ONE IN IT ALSO ONCE AN AWHILE YOU CAN SMELL GAS NOT ALWAYS. IT'S LIKE IT'S COSTING MONEY TO FIX IT ON STUFF THAT SHOULDN'T GO BAD IF YOU MAINTAIN IT. I TALKED TO FOUR OTHER PEOPLE WHO OWN EQUINOX AN DIFFERENT YEAR RANG FROM 2011 TO 2017 WITH SAME ISSUES. WHY IS IT WE THE PUBLIC HAVE TO FIX ISSUES WHEN YOU MAINTAIN THE CAR!! I DON'T WANT TO TRADE BUT IF IT GOES DOWN AGAIN IT'S GOING TO BE TRADE FOR A NON CHEVY CAR I HAVE HAD CHEVY SINCE I STARTED DRIVING 40 PLUS YEARS MY SECOND EQUINOX NEVER HAD ISSUES WITH THE FIRST ONE LIKE I HAVE THIS ONE . I CHANGED BATTER IN IT THINKING IT WOULD TAKE CARE OF THE CLICKING BUT IT DIDN'T I ALMOST DON'T WANT TO DRIVE IT TO MY DOCTORS APPOINTMENTS WHICH ARE QUIT OFTEN DUE TO WILL IT DIE ON ME AN LEAVE ME STRANDED ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354999September 14, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION AND OIL LEVEL LOW WARNING LIGHT DOES NOT FUNCTION. ENGINE WILL TICK AND EVENTUALLY STALL OUT. MUST ADD OIL CONSTANTLY OR CHANGE THE OIL MORE FREQUENTLY THAN RECOMMENDED. NO RECALL HAS ISSUED AND DEALER WANTS THOUSANDS OF DOLLARS TO FIX. BASICALLY STUCK WITH A VEHICLE THAT YOU MUST ADD OIL TO EVERY TIME YOU FILL UP WITH GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355043September 14, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING HOME AND DROVE OVER A POT HOLE IN THE ROAD WHEN I WAS TURNING AT INTERSECTION, THEN APPROXIMATELY 3-5 SECONDS AFTER CURTAIN AIR BAGS DEPLOYED AS WELL AS THE ONE FROM STEERING WHEEL. THE STEERING WHEEL AIR BAG DID NOT FULLY INFLATE DUE TO METAL FRAGMENTS THAT WERE SHOT OUT CAUSING A PUNCTURE TO THE AIR BAG AND THOSE FRAGMENTS CAUSED PUNCTURE WOUNDS TO MY ARM, AND CRACKED THE DRIVER SIDE DOOR WINDOW. I WAS NOT IN A COLLISION AT THAT TIME. I HAVE THE REPORT FROM MY INSURANCE WHERE IT STATES THIS CAR HAD A RECALL FOR AIR BAG ISSUES ONE BEING THAT OBJECTS MAY CAUSE INJURY AND OR DEATH FROM SHOOTING OUT. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP IN JUNE DUE TO THE STABILITIES AND SERVICE AIR BAGS LIGHT WAS ON. THIS WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE AND ANY OTHER TIME I TOOK IT IN FOR SERVICES. AFTER INVESTIGATION THRU MY INSURANCE IT WAS DECLARED A TOTAL LOSS. I HAVE TRIED REPEATEDLY AND UNSUCCESSFULLY, TO REACH OUT TO MANAGEMENT FOR OVER A MONTH NOW AND THEY SEEM TO NOT WANT TO HELP. I HAVE PHOTOS TO SHOW CONDITION OF THE VEHICLE, THE 23 PAGE REPORT FROM MY INSURANCE AS WELL AS MY INJURIES. I PUT $5000 DOWN , INCLUDED IN THAT WAS A TRADE IN. NOW IM LEFT WITHOUT A CAR AND DEALING WITH A DEALERSHIP THAT SEEMS NOT TO CARE. ON THE 23RD PAGE IS WHERE IT STATES THIS VEHICLE MAY BE ONE OF THE AFFECTED ONES. WELL IT WAS BECAUSE IT HAPPENED TO ME. THE INSURANCE TOOK POSSESSION OF CAR OVER 2 WEEKS AGO.*DT*DT*DT*JB*JB*JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11354809September 13, 2020
ENGINE, POWER TRAIN, VISIBILITY/WIPER
I USE EXCESSIVE AMOUNT OF OIL AND NOW MY MOTOR IS ACTING UP I HAVE TO PUT TWO QUARTS IN A WEEK AND WAS NOT TOLD AT PURCHASE I BOUGHT MY VEHICLE JANUARY OF 2019 I'M UNDER THE 120 000 MILES THIS I NOTICED ABOUT 2WEEKS I HAD TO HAVE MY VEHICLE IN THE SAME WEEK I BOUGHT IT CAUSE OF ISSUES AND IT WAS A 2000 REPAIR AFTER I ALREADY PAID 13,000 FOR IT. I LOVE THE VEHICLE BUT MY MOTOR IS KNOCKS AND IT'S GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354595September 12, 2020
AIR BAGS, SEATS, UNKNOWN OR OTHER
WE BOUGHT OUR SON THIS VEHICLE WHEN HE GOT HIS LICENSE BACK IN SEPT 2019. THE FRONT PASSENGER SEAT SENSOR ISN'T WORKING CAUSING THE PASSENGER AIR BAG TO NOT BE SAFELY ENGAGED. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL AND REPLACED IMMEDIATELY. ALSO, THERE IS HARDLY ANY HEAT COMING FROM THE BLOWERS. WE HAD IT IN MULTIPLE TIMES BUT NOONE CAN FIGURE IT OUT. WE HAVE REPLACED: HEATER CORE, WATER PUMP, THERMOSTAT, RADIATOR, RESEVOIR. ECT..FLUSHED IT A MILLION TIMES AND HAD THE HEADS PRESSURE CHECKED, NOTHING WORKED. IT GETS VERY LITTLE HEAT WHEN IDLING, AND GIVES "LUKE WARM" HEAT WHEN RPMS INCREASE WHILE DRIVING. LAST WINTER MY SON COULD HARDLY KEEP HIS WINDSHIELD DEFROSTED/DEFOGGED AND ALMOST LOST VISIBILITY WHILE DRIVING TO SCHOOL. NOT TO MENTION FREEZING TO DEATH WITH NO ADEQUATE HEAT. THIS IS A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354344September 11, 2020
ENGINE
HAD A ROUGH IDLE WAS DRIVING FINE. DRIVING HOME FROM REGULAR STREETS TO THENHIGHWAY AND ON THEBHIGHWAY THE ON BOARD COMPUTER SAID STABILITRAC NEEDS SERVICE SOON, ENGINE PEFERFORMANCE REDUCED. TRIED TO GET TO AN OFF RAMP THERE WAS A POP UNDER THE HOOD WHITE SMOKE OUT THE BACK AND THE CAR SHUT OFF ON THE HIGHWAY. HAD IT TOWED TO THE CLOSEST DEALER THEY HAVE INFORMED ME IT WAS CATASTROPHIC ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354360September 11, 2020
ENGINE
A YEAR AND HALF AGO I LOST ALL OF MY OIL AND IT BLEW OUT MY TIMING CHAIN. I WAS TOLD THAT I HAVE BAD PISTON RINGS AND THAT THE ECOTEC ENGINES WITH THAT YEAR WEAR OUT VERY FAST. I DID NOT HAVE THE MONEY TO GET THE PISTON RINGS REPLACED SO I TOLD THE MECHANIC TO JUST REPLACE EVERYTHING BUT THE PISTON RINGS. HE JUST SAID THAT I NEED TO WATCH THE OIL LEVEL AND THAT I COULD ADD SOME IF I STARTED TO BURN OIL AGAIN. ANOTHER YEAR WENT BY AND AS I WAS DRIVING ON A FREEWAY, I GOT AN ERROR MESSAGE ON MY DASHBOARD SAYING THE ENGINE WAS "POWERING DOWN" AND I STARTED LOOSING SPEED VERY FAST. I PULLED INTO A GAS STATION AND CHECKED MY OIL LEVEL AND SURE ENOUGH, I HAD VERY LITTLE OIL. SO I POURED SOME IN AND THAT SEEM TO BE OK. A COUPLE WEEKS LATER, MY EQUINOX STARTED TO SMOKE WHEN I WAS DRIVING ON THE HIGHWAY. I PULLED TO THE SIDE AND POPPED THE HOOD TO SEE OIL SPILLING ONTO THE MANIFOLD. I LET THE CAR COOL DOWN AND ADDED SOME MORE OIL SO I COULD GET TO WORK. A CO-WORKER OF MINE HELPED ME INVESTIGATE AND NOTICED THAT THE TIMING CHAIN HAD ATE THROUGH THE GUARDING WHICH CAUSED THE OIL TO SPILL OUT OF THE TOP OF THE GUARDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354409September 11, 2020
SERVICE BRAKES, ENGINE
WHILE DRIVING ON A COUNTY HIGHWAY, THE SERVICE BRAKE ASSIST LIGHT APPEARED. UPON BRAKING, BRAKES WERE EXTREMELY HARD (LIKE PUSHING ON A BRICK) TO STOP. AFTER ATTEMPTING TO BRAKE SEVERAL TIMES AND FINALLY GETTING STOPPED, I TURNED OFF THE VEHICLE. UPON ATTEMPTING TO RESTART, CAR FAILED TO START. TOWED FROM HOLSTEIN IOWA TO MILFORD, IOWA LATE ON A FRIDAY. NEXT MORNING, DEALER IN SPIRIT LAKE IOWA WAS CONTACTED. A 2ND TOW TO THE DEALER HAPPENED ON SATURDAY. DEALER BRIEFLY LOOKED AT IT AND STATED IT WAS A CAMSHAFT ACTUATOR OR SENSOR AND THEY WOULD GET TO IT AFTER THE HOLIDAY WEEKEND. THE GAVE ME A RENTAL TO GET HOME (5 HRS SOUTH) HOWEVER, I AM STILL PAYING ON A UHAUL TRAILER RENTAL AS THE RENTAL VAN DID NOT HAVE TOWING CAPABILITIES. TOW 1 WAS $250 AND TOW 2 WAS $125. RENTAL IS $50 PER DAY. PARTS/LABOR IS EXPECTED TO BE A LITTLE OVER $2200 PLUS THE VAN RENTAL, PLUS THE UHAUL TRAILER EXTRA DAYS RENTAL, PLUS THE GAS TO GO BACK AND GET THE VEHICLE AND BRING IT HOME WITH THE UHAUL TRAILER. DEALER WAS ADVISED BY ME TO LOOK AT THE VACUUM PUMP ON TUE A.M. TUE P.M. DEALER CALLED BACK. VERIFIED VACUUM PUMP ISSUE AND STATED IT WAS DEFECTIVE AND THAT IT DISINTEGRATED. IT WAS ALSO SITTING ON THE FRONT DUAL OVERHEAD EXHAUST AND THAT WAS ATTACHED TO THE CAMSHAFT EXHAUST. BOTH OF THOSE BROKE AWAY AS WELL. NEED TO REPLACE THOSE AND THE TIMING CHAIN WITH AN OIL CHANGE TO ENSURE NO METAL REMAINS IN THE ENGINE. GM/CHEVY SHOULD BE FIXING THIS AT NO COST PLUS PAYING FOR THE TOWING CHARGES, EXTRA RENTALS, AND GAS. NOT HAVING BRAKES IS A MAJOR SAFETY ISSUE AND PUTTING MY LIFE, MY FAMILY'S LIFE AND THE LIFE OF PEOPLE ON THE ROAD AROUND US IS NOT WHAT I CONSIDER A GOOD PRODUCT. PHOTOS FROM THE DEALER WILL BE ASKED FOR, ESPECIALLY THE VACUUM PUMP. I WILL PROMPTLY FORWARD BILLS AS SOON AS THEY ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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