Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #11362404October 2, 2020POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING HOME, THE VEHICLE STALLED, LOSS POWER STEERING AND BRAKES WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND HESITATED WHEN THE VEHICLE WAS SLOWED DOWN AND FELT LIKE THE VEHICLE WAS ABOUT TO SHUT-OFF AGAIN. THE CONTACT CALLED TODD WENZEL CHEVROLET INC. LOCATED AT 3156 HIGHLAND DR, HUDSONVILLE, MI 49426, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11362420October 2, 2020ELECTRICAL SYSTEM, STEERING
I WAS OUT AND ABOUT DRIVE THE VEHICLE TO DESTINATION, TURNED OFF AS I DO BEFORE GOING IN TO ANY PLACE. I CAN OUT AND THE VEHICLE WOULD NOT START. AFTER ADJUSTING THE STEERING WHEEL AND MESSING WITH THE GEAR SHIFTER IT STARTED. ACTED AS IF THE BATTERY WAS DEAD. IT STANDED ME FOR ABOUT 45 MINS. NOW THE CAR ACTS AS IF IT DOESN'T WANT TO START AND WHILE DRIVING IF I TURN TO THE RIGHT THE RADIO GOES OUT AND POWER STEERING CUTS OUT THEN ONCE OUT OF THE TURN IT WORKS. THIS IS VERY DANGEROUS WHILE TURNING, NOW IN EITHER DIRECTION THIS VEHICLE HAS BEEN NOTHING BUT PROBLEMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361927September 30, 2020SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
IT HAS BEEN BURNING OIL SINCE I HAVE OWNED IT. IT ALSO SHAKES REAL BAD WHEN APPLYING THE BRAKES. I HAVE BOUGHT NEW ROTORS AND PADS AND IT STILL SHAKES NO MATTER THE SPEED I'M GOING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361969September 30, 2020ELECTRICAL SYSTEM
RECEIVED THIS NOTICE ON 9/23/2020 WITH LESS THAT 400 MILES DRIVEN, BOOKED APPOINTMENT WITH SERVICE AND HAD BATTERY REPLACED UNDER WARRANTY BECAUSE OF 1.5 HOUR REQUIRED TEST DETERMINED IT WAS BAD. TODAY, 9/30/2020 WITH LESS THAT 50 ADDITIONAL MILES DRIVEN, I RECEIVED THE MESSAGE AGAIN. MESSAGE RECEIVED FROM ONSTAR IS AS FOLLOWS. DEAR HENRY WILLCOX, YOUR 2020 CHEVROLET EQUINOX DETECTS A BATTERY SHORTED CELL. THE BATTERY IS NEEDED TO START THE VEHICLE. TO AVOID A SITUATION WHERE YOU CAN'T START YOUR VEHICLE, PLEASE SCHEDULE SERVICE WITH YOUR PREFERRED SERVICE PROVIDER AS SOON AS POSSIBLE, SO THEY CAN REPLACE YOUR BATTERY. YOU CAN STILL DRIVE YOUR CHEVROLET BUT IT MAY BECOME HARDER TO START. AND IF THE BATTERY DOES FAIL, YOU WILL NOT BE ABLE TO START THE VEHICLE. PLEASE DISREGARD THIS MESSAGE IF YOUR VEHICLE IS ALREADY IN FOR SERVICE (AS THIS COULD BE A FALSE NOTIFICATION IF THE VEHICLE IS IN FOR SERVICE AND THE SERVICE BEING PERFORMED AFFECTS THIS COMPONENT). SERVICE CODE SAC001 WILL BE BOOKING SECOND SERVICE APPOINTMENT FOR FIRST OPPORTUNITYASAP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361981September 30, 2020ENGINE
ENGINE IS EXPERIENCING HIGH OIL CONSUMPTION (1 QT EVERY 500 MILES OR LESS). SAME PROBLEM AS DESCRIBED IN SERVICE BULLETIN 14882 ALTHOUGH THEY SAY THERE IS NO RECALL ON MY ENGINE. SERVICE BULLETIN ALSO STATES 2010-2014 CHEVROLET EQUINOX WHICH MY VEHICLE IS A 2014 EQUINOX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11362021September 30, 2020STEERING
STEERING WHEEL GOT LOCKED I TRIED WITH DIFFERENT KEYS EVEN A NEW DEALERS KEY AND IT STILL DIDN'T UNLOCK . IT WAS PARKED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361452September 28, 2020ENGINE
MY ENGINE WAS MAKING NOISE SO I TOOK IT TO THE SHOP. THEY SAID A BOLT BROKE BY THE TIMING CHAIN. THEN THEY SAID IT MESSED UP THE BLOCK AND THE ENGINE NEEDS REPLACED. I WOULD START UP MY CAR AND I HEAD A RATTLING NOISE LIKE SOMETHING WAS LOOSE. I WOULD HEAR THE VIBRATION NOISE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361497September 28, 2020FUEL/PROPULSION SYSTEM, POWER TRAIN
ON MORE THAN ONE OCCASION MY EQUINOX TURNED OFF WHILE I WAS DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING HOME (ON THE STREETS), AND WHEN I SLOWED DOWN TO TURN AND BEGAN TO STEP ON THE ACCELERATOR THE SUV TURNED OFF. IN THE MIDDLE OF THE STREET. ANOTHER TIME IT HAPPENED ON THE FREEWAY WHILE I WAS DRIVING THROUGH SLOW TRAFFIC. ONCE AGAIN, AFTER HAVING TO SLOW DOWN, WHEN I STEPPED ON THE ACCELERATOR THE SUV TURNED OFF. ON THE FREEWAY!!! I COULD'VE BEEN KILLED AND I WOULDN'T HAVE BEEN AT FAULT FOR IT. THIS IS A DEADLY ISSUE WITH THIS SUV. I'VE HAD THIS EQUINOX SINCE THE BEGINNING OF 2019 AND I KEEP UP WITH THE MAINTENANCE ON IT. I SHOULD NOT BE HAVING LIFE THREATENING ISSUES WITH THIS SUV
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361403September 27, 2020ENGINE
WHILE VEHICLE IS COMING TO A HARD STOP OR OCCASIONALLY WHILE MAKING A RIGHT TURN, THERE IS A LOUD NOISE HEARD FROM THE ENGINE AREA. SERVICE CENTER INDICATED THIS IS A KNOWN ISSUE WITH THE VEHICLE BUT IT WAS NOT COVERED UNDER WARRANTY. THE CONDITION HAS EXISTED SINCE I PURCHASED THE VEHICLE. SERVICE CENTER INDICATED THE NOISE HEARD IS DUE TO THE TURBO UNIT HITTING THE RADIATOR AND SPECIAL TAPE COULD BE APPLIED TO DAMPED OR ELIMINATE THE NOISE. THE REPAIR WAS $550. BULLETIN 19-NA-098 WAS REFERENCED FROM CHEVY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361411September 27, 2020FUEL/PROPULSION SYSTEM
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2019. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361412September 27, 2020FUEL/PROPULSION SYSTEM
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2020. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361091September 25, 2020ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
COMPUTER CHIP MALFUNCTION, STABILITY TRAC, SMOKE FROM EXHAUST WITH FUMES RELEASED INTO THE INTERIOR,, DRIVER SEAT MALFUNCTION, AND OTHER THAT I CANNOT DO IT INTO WORDS , THIS ALL HAPPENED WHEN VEHICLE HAD 138,000 MILES AND ALSO CHECK ENGINE LIGHT , FUEL PUMP , IGNITION COMPARTMENT, VEHICLE IS A 2010 CHEVY EQUINOX ALL WHEEL DRIVE LTZ AND ALSO THE AWD DOES NOT WORK LIGHTS FLICKERING MULTIPLE MALFUNCTIONS WHEELS LOCK UP SOMETHING WITH THE DIFFERENTIAL I DON'T KNOW IT DOES NOT EVEN SHIFT WHEN I PUT IT IN THE MANUAL I'VE DONE EVERYTHING I COULD TO GET INSPECTIONS AND I CANNOT FIND THE RIGHT DEALER TO GIVE ME AN ANSWER THEY ALL JUST WANT MY MONEY AND I'M AN HONEST PERSON AND I WANT TO HELP A GREAT MECHANIC OUT BY BRINGING THEM BUSINESS AND REFERRING THEM CUSTOMERS I DON'T KNOW WHAT TO DO I'M STUCK I NEED HELP PLEASE I HAVE A ONE-YEAR-OLD SON I HAVE A FAMILY AND WE HAVE ONE VEHICLE AND IT'S THE CHEVY EQUINOX, OH AND ALSO THERE'S TWO DIFFERENT SIZE TIRES BEING THAT IT'S ALL-WHEEL DRIVE THE FRONT TIRES HAVE SMALLER WHEELS I MEAN SMALLER TIRES THAN THERE IS ON THE REARS SO BOTH FRONTS AND PASSENGER ARE SMALLER THAN THE RE AR DRIVER AND REAR PASSENGER THE ONES ON THE REAR ARE CORRECT AND WAS SUPPOSED TO BE ON THAT CAME OUT OF FACTORY THEY'RE SUPPOSED TO BE ALL FOUR OF THE SAME OF THE ONES THAT ARE ON THE REAR BECAUSE OF THE FACT IT'S ALL WHEEL DRIVE AND THEY CAN MESS UP THE TRANSMISSION AND I THINK IT DID BUT I'M NOT SURE I NEED PROFESSIONAL HELP ASAP THANK YOU SO MUCH AND HAVE A BLESSED DAY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361138September 25, 2020AIR BAGS
AIR BAG SERVICE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360711September 23, 2020ENGINE
EXCESSIVE OIL CONSUMPTION STARTING AT BETWEEN 30-40K MILES. SOMETIME IN ABOUT 2016 OR 2017. STARTED RECEIVING SOME INFORMATION ABOUT SOME EXCESSIVE OIL PROBLEMS BUT THAT THERE WAS STILL A PENDING CLASSACTION SUIT IN PROGRESS AND THAT I DIDN'T NEED TO DO ANYTHING BECAUSE MY VEHICLE WAS INVOLVED. TOOK THE VEHICLE TO A DEALER ON 4/4/20 AND WAS TOLD THAT AN EXTENDED "SPECIAL COVERAGE" WARRANTY HAD EXPIRED ON 9/20/2019. I EXPLAINED THAT I HAVE BEEN ADDING UP TO 5 QUARTS OF OIL BETWEEN OIL CHANGES AT 3,500 MILES. WAS TOLD TO DO AN OIL CONSUMPTION TEST WHICH WAS COMPLETED ON SEPTEMBER 2, 2020 TO VERIFY THAT 4.5 QTS OF OIL WERE ADDED OVER 2,955 MILES OF OPERATION. GM NOW REFUSES TO COVER THE REPAIR BECAUSE THE "SPECIAL COVERAGE" TIMEFRAME THAT I WAS NEVER NOTIFIED ABOUT (120K MILES OR 9/20/2019, WHICHEVER IS FIRST) HAS APPARENTLY ENDED AND THE VEHICLE HAD LESS THAN 60,000 MILES ON IT AT THE TIME THE EXTENDED COVERAGE ENDED. I'VE BEEN RECEIVING LITIGATION INFORMATION ABOUT A SUIT AND CLAIMS FOR REIMBURSEMENT FOR EXPENSES INTO EARLY 2020, BUT NOTHING ABOUT HOW TO GET THE PROBLEM FIXED IF I HAVE NEVER PREVIOUSLY FILED ANY CLAIMS. I HAVE NOT KEPT RECEIPTS OF EVERY TIME I ADDED OIL, I JUST CHECK THE OIL PERIODICALLY WHEN REFILLING GAS AND ADD AS NECESSARY. I JUST WANT GM TO HONOR THE EXTENDED COVERAGE AND DO THE REPAIR ON THE PISTON ASSEMBLY. THE ORIGINAL FACTORY INSTALLED PISTON ASSEMBLY HAS BEEN UPDATED WITH A NEWER PART TO APPARENTLY FIX THE OIL CONSUMPTION ISSUE WHICH TELLS ME THAT THERE WAS A DEFECT IN THE ORIGINAL FACTORY INSTALLED PARTS AND THAT THIS IS NOT A PROBLEM BASED ON IMPROPER CARE OR LACK OF MAINTENANCE BY THE OWNER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360548September 22, 2020ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360174September 21, 2020AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
AIR BAGS DID NOT DEPLOY OR COME OUT UPON EXTREMELY HIGH IMPACT: THE AIR BAGS IN MY 2017 EQUINOX DID NOT DEPLOY OUT OR COME OUT WHEN WE WHERE HIT AT A EXTREMELY HIGH IMPACT FROM THE HIT AND RUN DRIVER AND THE IMPACT CAUSED US TO HIT HEAD ON INTO AN WHITE SUV THAT WAS IN FRONT OF US ON THE OPPOSITE SIDE OF THE STREET GOING SOUTH ON LARAMIE. MY FIANC WAS DRIVING AND I WAS ON THE PASSENGER SIDE IN WE WAS GOING WEST ON EXPRESSWAY AND WE HAD EXITED OF LARAMIE AND HARRISON. FIANC LASHANTI SCOTT THAT'S ON MY INSURANCE ON THE MY 2017 EQUINOX WAS DRIVING SO WE MADE AN RIGHT TURN ON LARAMIE GOING NORTH TOWARDS LARAMIE AND HARRISON. AS WE WHERE APPROACHING AND CROSSINGS THE LIGHT THAT WAS GREEN AT THE NEXT LIGHT, AS WE PROCEEDED CROSSING THE GREEN LIGHT, AN SS BLACK SUV WAS COMING FROM WEST OF HARRISON TOWARDS US AT AN EXTREMELY HIGH SPEED 60-65 MILES PER HOUR. THERE WAS NO TIME TO ADJUST AND RECOVER TO AVOID THE SUV THAT HIT US AT SUCH A HIGH RATE OF SPEED. THE SS BLACK SUV THAT HIT US IN THE FRONT PASSENGER SIDE OF MY 2017 EQUINOX IN WHICH CAUSED MY 2017 EQUINOX FROM THE IMPACT TO CRASH HEAD ONTO AN WHITE SUV THAT WAS DRIVING THE OPPOSITE SIDE GOING SOUTH OF LARAMIE TOWARDS HARRISON. AND FROM THE HIGH IMPACT OF THE SS BLACK SUV THAT HIT US SPENT AROUND AND HIT US AGAIN ON THE BACK REAR PASSENGER SIDE OF MY 2017 EQUINOX ALSO.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11360229September 21, 2020SEAT BELTS
I AM A CRASH INVESTIGATOR/RECONSTRUCTIONIST LOOKING INTO A FATAL CRASH INVOLVING A 2020 EQUINOX WITH APPROXIMATELY 2000 MILES ON IT THAT HIT A TREE IN THE FRONT (HEAD-ON) AT APPROXIMATELY 40 MILES PER HOUR. THERE WERE 2 OCCUPANTS, DRIVER AND FRONT SEAT PASSENGER. PASSENGER SAID HE WAS NOT WEARING HIS SEAT BELT. PASSENGER SEAT BELT WAS FOUND TO BE RETRACTED AND LOCKED TIGHT. DRIVER SEAT BELT WAS FOUND TO BE RETRACTED AND LOOSE (NORMAL POSITIONING). INITIAL OBSERVATION OF THE CDR DATA, AND NOT THAT OF A THOROUGH AND COMPLETE ANALYSIS, INDICATES THAT THE DRIVER WAS BUCKLED AND THE PASSENGER WAS UNBUCKLED. THE STEERING WHEEL APPEARS TO BE COLLAPSED AS THOUGH THE DRIVER MOVED FORWARD IN THE FORCE OF THE IMPACT. THERE ARE MANY FACTORS THAT INVOLVE THE NORMAL AND SAFE SEAT BELT OPERATION, AND THEREFORE IT IS NOT KNOWN IF THIS IS A DEFECT, NORMAL OPERATION AS A RESULT OF THE CRASH, OPERATOR MISUSE, ETC. FURTHER INSPECTION OF THE DRIVER SEAT BELT HAS NOT BEEN DONE AT THIS TIME.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 1
- #11360261September 21, 2020UNKNOWN OR OTHER
1. ON 31JAN2018, I PURCHASED A NEW CHEVROLET EQUINOX PREMIER FROM SCENIC CHEVROLET IN WEST UNION, SOUTH CAROLINA. 2. IN MID-FEBRUARY 2018 ON A 5-6 HOUR TRIP, TRAVELING ON INTERSTATE 95. MY WIFE AND I COULD NOT HEAR OURSELVES AND COULD NOT CONVERSE AS THE NOISE WAS OBNOXIOUSLY LOUD, A CONSTANT GROWL. WE BOTH DEVELOPED HEADACHES ABOUT 4 HOURS INTO THE TRIP. 3. THE EQUINOX WAS TAKEN TO VADEN CHEVROLET IN SAVANNAH, GA WITH THE COMPLAINT AND INFORMATION ABOVE. VADEN SERVICE PERSONNEL EXAMINED THE VEHICLE AND 'FOUND NOTHING OUT OF THE ORDINARY'. 4. IN MARCH, 2018, I OBTAINED A DECIBEL(DB) METER, FOR SOUND MEASUREMENT. WITH THIS METER, I WAS ABLE TO MEASURE SOUND EXPOSURE LEVEL(SEL) . 5. SHORTLY THEREAFTER, WHILE ON ANOTHER ROAD TRIP, AGAIN ON INTERSTATE 95, I WAS ABLE TO MEASURE THE NOISE LEVEL. IT FLUCTUATED BETWEEN 81 AND 85 DECIBELS, 'A' SCALE (DBA). NIOSH & OSHA WOULD RECOMMEND LIMITING THE 8 HOUR EXPOSURE TO LESS THAN 85 DBA. AND REQUIRE 6. WITH ANOTHER TRIP TO VADEN, THEY EXAMINED THE EQUINOX AGAIN USING A FREQUENCY METER. MY EQUINOX WAS DRIVEN IN COMPARISON TO ANOTHER ANALOGOUS EQUINOX. VADEN INFORME THEM D ME THEY BOTH SOUNDED THE SAME AND THE FREQUENCY WAS QUITE SIMILAR. I WAS UNABLE TO CONVINCE THAT FREQUENCY HAD NOTHING TO DO WITH AMPLITUDE. I WAS TOLD THAT IS THE WAY GENERAL MOTORS ENGINEERS DESIGNED THE VEHICLE. 7. LATER IN MARCH 2018, I INSULATED THE VEHICLE DOORS, FRONT AND REAR FENDERS, AND BACK HATCH WITH SOUND PROOFING MATERIAL AT MY EXPENSE. THE DECIBEL RATING DECREASED TO 78-82 DECIBELS AT 60MPH ON THE INTERSTATE 95. MY WIFE AND I HAD TO SHOUT AT EACH OTHER TO ENGAGE IN CONVERSATION. 8. FROM THE STANDPOINT OF HEARING CONVERSATION, THIS VEHICLE IS QUITE DISMAL. VADEN CHEVROLET IN CONJUNCTION WITH GMC HAS MADE NO EFFORT TO REMEDY THE SITUATION. PLEASE SEE ATTACHMENT. THANK YOU. RESPECTFULLY, W.L.BOHACH LT.COLONEL USMC(RET)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360354September 21, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
IT USES OIL LIKE CRAZY. WE HAVE CHANGED EVERYTHING,BESIDES GETTING A NEW MOTOR. I WAS DRIVING HOME FROM WORK TONIGHT AND THE ABS AND TRACTION CONTROL LIGHT CAME ON OUT OF NO WHERE. MY BRAKES WHERE TRYING TO LOCK UP. WHEN YOU CRANK IT NOW IT MAKES A FUNNY NOICE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360077September 20, 2020ENGINE, POWER TRAIN
ENGINE IS BURNING EXCESSIVE OIL CONSUMPTION. PER MECHANIC THIS HAS AFFECTED TIMING CHAIN, VALVES, PISTONS FOR WHICH THERE WAS A RECALL. I DO NOT RECALL RECEIVING A NOTICE OF THIS RECALL. MECHANIC SAID THERE WAS NO/VERY LITTLE OIL WHEN I TOOK TO HIM TO CHECK WHAT WAS CAUSING VEHICLE TO RUN RUFF AND SOUND RUFF. HE SAID PARTS WERE CAKED WITH OIL. MECHANIC SUGGESTED TO TAKE TO DEALER FOR RECALL KIT REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0