Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11373239November 5, 2020
UNKNOWN OR OTHER
WHEN I TURN MY CAR OFF AND BEFORE I CAN TAKE KEY OUT WITHOUT TRYING TO START IT TRIES TO START AND TURN OVER ON ITS OWN THEN STOPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372960November 4, 2020
ELECTRICAL SYSTEM
THE VEHICLES ELECTRONIC STABILITY CONTROL AND ANTILOCK BRAKE SYSTEMS RANDOMLY GIVE OFF SERVICE SIGNAL FOR THE STABILITRAK, HILL START ASSIST, AND BRAKE ASSIST. THIS CAUSES MY DOORS TO UNLOCK AND LOCK WHILE HE CAR IS IN MOTION AND GIVES SERVICE ENGINE LIGHTS. THIS MOSTLY HAPPENS WHEN THE VEHICLE HAS BEEN STARTED VIA REMOTE OR CHEVROLET APP BUT RECENTLY, IT IS HAPPENING DAILY WHEN THE VEHICLE GOES TO AUTO STOP AND CONTINUES AS THE VEHICLE RESTARTS FOR DRIVING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372995November 4, 2020
ENGINE
ENGINE LIGHT AND REDUCED ENGINE SPEED COME ON, DEALERSHIP STATES IT IS DUE TO BAD GAS. HAVE PURCHASED GAS FROM MULTIPLE VENUES OVER 6 MONTHS, ENGINE LIGHT WITH REDUCED SPEED HAS HAPPENED 4X IN 6 MONTHS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372811November 3, 2020
STEERING
AFTER A SHORT WARM UP (5-10 MINUTES OF DRIVING), THE STEERING WHEEL WILL INTERMITTENTLY LOSE POWER AND IS DIFFICULT TO STEER. IT IT DOESN'T MATTER THE TYPE OR SPEED OF DRIVING FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372869November 3, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
FRONT CRANKSHAFT SEAL HAS A LEAK THAT SPRAYS ONTO SERPENTINE BELT CAUSING BELT FAILURE AND MAJOR OIL LEAK. THE SEAL HAS BEEN REPLACED AND THE PROBLEM IS OCCURRING AGAIN. I HAVE GONE THROUGH 5 BELTS IN LESS THAN A YEAR AND TOO MUCH OIL TO TRACK. ALSO UNKNOWN AIRBAG AND STABILITRAC WARNING LIGHTS ARE ON AND CAUSE CANNOT BE IDENTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372587November 2, 2020
SEAT BELTS
JUST BOUGHT A 2010 CHEVY EQUONOX LTZ AND I COULDN'T GET THE SEAT BELT LATCHED. THIS MODEL OF THE EQUINOX ISNT ANY BETTER THAN MY 07 EQUINOX AS FAR AS BIG LARGE OR OBESE PERSONS AS I AM, GETTING THE SEAT BELT TO LATCH BEHIND ME. IT TORE THE SKIN OFF MY KNUCKLE AND O STILL COULDNT GET IT LATCHED. I JUST TEST DROVE IT WITHOUT IT BUCKLED . I EVEN PULLED OVER AND GOT OUT AND TRIED TO PULL UP ON THE STATIONARY CONNECTION PIECE BUT IT DONT BUDGE . WHOEVER DESIGNED THESE 2010 CHEVY EQUINOX FUD A VERY POOR JOB ON NOT THINKING OF LARGE FOLKS WHO DRIVE THESE SUVS. I STILL CAN'T GET IT LATCHED. I HAVE TO BUY AN EXTENSION PART THAT WILL CLICK IN THE FEMALE PART AND THEN EXTEND OUT A GOOD 5IN SO I CAN GET IT TO LATCH OR BUCKLE AND OPERATE VEHICLE SAFELY. I NOTICED THIS AS I GOT IN TO GO TEST DRIVE THIS 2010 EQUINOX LTZ. AND I COULD NOT GET IT TO LATCH I TRIED FOR 5 MINS AT THE DEALER LOCATION BUT DROVE OFF. PULLED OVER TRIED AGAIN, MO LUCK EITHER TIME. NOW AN EXTENSION WILL COST ME $15-20 AT LEAST. SO DOUBLE THAT BECAUSE IF I BUY ONE I'LL NEED ANOTHER FOR THE PASSENGER SIDE WHEN MY WIFE DRIVES AND I'M THE PASSENGER SO THIS WILL COST ME $40 FOR SOMETHING THAT SHOULD OF BEEN ADDRESSED DURING MANUFACTURING. IT IS LOCATED CLEAR DOWN INSIDE BETWEEN THE SEAT AND THE BACK REST OF THE SEAT. VERY POOR LOCATION. PEOPLE ARENT GOING TO FIGHT THE BELT AND WON'T WEAR IT NOW. THINK OF LARGE PEOPLE WHY DONT YOU. IT NEEDS RECALLED AND THAT LATCH NEEDS MOVED UP AND TO THE SIDE OF DRIVER NOT AROUND THE BACK OF THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372782November 2, 2020
ELECTRICAL SYSTEM
CAR RUNS FINE AND PARKED IN GARAGE OVERNIGHT. WALE UP IN MORNING TO GO ABOUT MY BUSINESS, CAR WON'T START - PRODUCES THE INFAMOUS CLICKING SOUND. BATTERY TESTED GOOD AND SO DID THE ALTERNATOR; HAD THEM BOTH CHECKED WHERE I BOUGHT THE BATTERY. (PICTURE ATTACHED OF ALTERNATOR TEST). NOW, MY WIFE IS AFRAID OF GETTING STRANDED SOMEWHERE - AND ISN'T COMFORTABLE DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372352October 30, 2020
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM FROM HURRICANE ZETA. WIPER MOTOR STILL RUNS BUT WIPERS DO NOT MOVE. WIPER TRANSMISSION LINKAGE HAS BROKEN. IF THIS HASN'T HAPPENED TO YOU YET IT'S ONLY A MATTER OF TIME BEFORE IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372362October 30, 2020
VISIBILITY/WIPER
WINDSHLELD WIPER JUMPS OFF WINDSHIELD ON DRIVER SIDE. I'VE REPLACED THE ENTIRE MECHANISM SEVERAL TIMES AND IT ONLY LASTS ABOUT SIX MONTHS OR SO BEFORE DOING IT AGAIN. TERRIBLE DESIGN. PLASTIC PARTS. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. I PUT DOWN OCTOBER 30, 2020 AS THE DATE THIS HAPPENED BUT IT'S NOT THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372386October 30, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372432October 30, 2020
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT MY CAR AND OIL CONSUMPTION. I HAVE HAD TO REPLACED OIL IN MY CAR IN-BETWEEN OIL CHANGES BUT DIDN'T THINK ANYTHING OF IT UNTIL I RECEIVED THE NOTICE. I HAD TO BRING IT TO THE DEALER FOR AN OIL CONSUMPTION TEST. I DID THEN COVID HIT AND THEY CLOSED DOWN FOR SOME TIME. I RESTARTED THE OIL CONSUMPTION TEST AND WAS TOLD BY A MGR NAMED TOM THAT MY CAR WAS BURNING EXCESS OIL BUT HE WOULD NEED TO SPEAK TO HIS MGR, WHO WAS ON VACATION AT THIS TIME. I THEN CALLED HIM BACK A WEEK LATER AS I DID NOT HEAR BACK FROM HIM. TOM TOLD ME THAT THE OIL CONSUMPTION WAS NOT ENOUGH TO WARRANT THE CAR BEING FIXED. I WAS NOT SATISFIED WITH THIS ANSWER AS THEIR WAS A RECALL, I HAD AN OIL CONSUMPTION ISSUE AND DID WHAT I WAS SUPPOSED TO DO AND THEY SHOULD FIX MY CAR. I SENT TWO LETTERS PRIORITY MAIL TO THE MGR OF GENGRAS CHEVROLET IN EAST HARTFORD, CT. BOTH PRIORITY PACKAGES WERE RECEIVED AT THE DEALERSHIP BUT NO ONE HAS RESPONDED TO ME. I HAVE ATTACHED THE LETTER I SENT TO PAUL SMITH, MGR OF GENGRAS CHEVROLET FOR YOUR REVIEW. I JUST WANT MY CAR FIXED BUT I WILL FOLLOW THROUGH WITH LEGAL ACTION IF NECESSARY. THANK YOU IN ADVANCE FOR TAKING THE TIME TO READ MY COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366960October 29, 2020
ENGINE
FREQUENT OIL CHANGES. THE CONSUMPTION OF OIL IS DEPLETED BEFORE THE LIFE OF OIL RUNS OUT. SOMETHING MIGHT BE WRONG WITH THE PISTONS RING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366969October 29, 2020
VISIBILITY/WIPER
OCTOBER 23 2020 APPROXIMATELY 1530 HOURS ON THE INTERSTATE 69 WHILE DRIVING IN THE POURING RAIN WITH WINDSHIELD WIPERS ON HIGH SPEED THEY (FAILED) STOPPED WIPING. I FINALLY PULLED OVER AT A GAS STATION (AFTER THE RAIN STOPPED) PULLED UNDER THE CANOPY AND A MAN (IN HIS 40S) APPROACHED ME AND ASKED; DID YOUR WIPERS QUIT RUNNING? ME; YES HIM; MINE QUIT IN THIS RAIN ALSO, THAT'S WHY I PULLED IN HERE, I OWN THAT EQUINOX RIGHT THEIR. AFTER FURTHER INVESTIGATING THE PROBLEM; ( YOU CAN HEAR THE WIPER MOTOR (GM84241847) STILL RUNNING BUT NOT WIPING.( WE BOTH HAD THE SAME PROBLEM) I GOT HOME, UPON FURTHER INSPECTION. (I FOUND THE NYLON NUT ON THE AGITATING ARM HAS COME OFF / LACK OF TERMINOLOGY) I SNAPPED THE NYLON NUT BACK ON AND THE WIPERS WORKED AS NORMAL. (THIS NYLON PART IS NOT WORN OUT OR BROKEN) I HAVE REPLACED THE PART (GM84241847) FOR PEACE OF MIND AND SAFETY REASONS. I'M A 68 YEAR OLD MAN I HAVE OVER A MILLION MILES OF DRIVING ON THIS INTERSTATE, THE 20 SECONDS MY WIFE AND I EXPERIENCED WAS PURELY TERRIFYING. THE THING THAT SCARES ME THE MOST IS; (ONE OF MY KIDS OR GRANDCHILDREN COULD HAVE BEEN IN THIS SITUTATION / OR YOURS) LESS EXPERIENCE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367024October 29, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STARTING OCTOBER 26, 2020 I'VE BEEN EXPERIENCING MY CAR RADIO SHUTTING OFF AND TURNING BACK ON. WHEN THE RADIO RANDOMLY TURNS OFF, IT DISCONNECTS MY BLUETOOTH AND MUSIC STOPS PLAYING. TODAY ALONE I HAVE HAD THIS ISSUE HAPPEN TO ME 7 TIMES IN A MATTER OF 35 MINUTES. I HAVE NO IDEA WHAT IS CAUSING THIS ISSUE, BUT I WOULD LIKE A RESOLUTION CONSIDERING THAT I"M THE FIRST OWNER OF THIS VEHICLE AND IT'S STILL BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366811October 28, 2020
UNKNOWN OR OTHER
I NOTICED A STRONG EXHAUST SMELL INSIDE THE CABIN OF MY VEHICLE. IT SEEMS TO BE STRONGER WHEN SITTING PARKED (I.E. AT THE GROCERY STORE OR AT A LONG STOP LIGHT). SERVICE SHOPS FOUND A HOLE IN EXHAUST RESONATOR AND A CRACK IN THE EXHAUST MANIFOLD WHICH 2 AUTO SERVICE SHOPS INDICATE ARE "EXTREMELY COMMON IN 2013 CHEVY EQUINOX". ADDITIONALLY, IT APPEARS 2011 MODELS HAD A RECALL ON THE EXHAUST SYSTEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366812October 28, 2020
VISIBILITY/WIPER
GOING DOWN THE ROAD IN POURING RAIN AND WIPERS QUIT WORKING. THEY HAVE A TERRIBLE BUSHING THAT POPS OFF AND IS AN EXTREME SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366581October 27, 2020
SERVICE BRAKES, VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN PRESSING ON THE BRAKE PEDAL YOU GET CONSTANT VIBRATION CAUSING YOU TO SKID. IT HAPPENS WHEN YOUR GOING STRAIGHT OR TURNING WHEN YOU PRESS ON THE BRAKE PEDAL. IT ALMOST CAUSED ME TO SKID INTO THE CAR IN FRONT OF ME. AND ALSO DEFROST IS NOT WORKING CAUSING VISIBILITY ISSUES ESPECIALLY IN THE COLD AND SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366635October 27, 2020
VISIBILITY/WIPER
WIPERS STOPPED WORKING DURING RAINSTORM WHILE CAR WAS MOVING. LUCKILY I WAS IN A PARKING LOT WHEN I HAPPENED. SOUNDS LIKE MOTOR IS WORKING, HOWEVER WIPERS HAVE NOT MOVED SINCE, AND REMAIN USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366730October 27, 2020
ENGINE
THE ENGINE IS BURNING OIL AND CONSUMING OIL WITH 4 QUARTS OVER 2,000 MILES. THE ENGINE OIL LIGHT IS ALSO NOT ILLUMINATING SHOWING THAT THE ENGINE IS LOW ON OIL. WHEN THIS OCCURS IT ALSO CAUSES THE CAR TO JUMP FORWARD WHILE STOPPED AND THE BRAKE ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366405October 26, 2020
ENGINE
GOES THROUGH OIL LIKE NO TOMORROW. I JUST GOT AN OIL CHANGE LAST MONTH. IT'S AT 73% OIL LIFE AND MY ENGINE IS STARTING TO MAKE NOISE FROM NO OIL. I AM COMPLETELY OUT OF OIL. MY ENGINE IS LOUD WHEN YOU TURN IT ON AND YOU CAN HEAR THE GEARS HITTING EACH OTHER FROM NO OIL. I FEEL LIKE ONE OF THESE DAYS I'LL TURN ON MY CAR AND MY ENGINE BLOWS UP. I ALSO DID SOME RESEARCH AND I SEE THEY'VE BEEN SUED FOR THIS PROBLEM AND NOTHING WAS EVER DONE. I GOT MY CAR LOOKED AT AND THERE IS NO OIL LEAKS. IT'S ALSO DAMAGE MY ENGINE FROM GOING THROUGH SO MUCH OIL IN SUCH A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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