Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #11378104December 6, 2020ENGINE
TIMING BELT BROKE. A LOT OF OIL CONSUMING THE CAUSE OF THAT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378038December 5, 2020VISIBILITY/WIPER
SAT 12/05/2020, 0745 HRS. WEATHER: SNOW/SLUSH LOCATION ROUTE1 S/B NORTH ATTLEBORO, MA PROBLEM: WIPERS STOPPED WORKING WHILE DRIVING : WHILE DRIVING TO MERGE ONTO I-295 S, WIPER STOPPED WORKING FOR NO APPARENT REASON, I QUICKLY MADE EMERGENCY STOP RESULTED IN FRONT PASSENGER TIRE GOT BLOWN DUE TO HITTING THE CURB SIDEWAY, THANK GOD I WAS GOING BELOW SPEED LIMIT OR OTHERWISE. I WAS LEFT STRANDED TILL EMERGENCY RESPONDERS GOT THERE AND TOWED MY VEHICLE, I CONSIDER THAT SAFETY ISSUE AND I THANK GOD AND RESPONDERS FOR THEIR HELP I RESEARCHED THE PROBLEM AND I FOUND RECALL FOR OLDER MODELS BUT NOT FOR THIS YEAR OR VIN!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377995December 5, 2020ELECTRICAL SYSTEM, SEAT BELTS, UNKNOWN OR OTHER
VEHICLE IS ABLE TO DRIVE WHILE KEY IS OUT OF IGNITION WHEN ENGINE IS ALREADY RUNNING. SEAT BELT DISCONNECTS RANDOMLY. VEHICLE CAN BE OPEN WITH A NICKEL COIN. ECU TRIGGERS WARNING LIGHTS RANDOMLY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377775December 3, 2020ELECTRICAL SYSTEM, ENGINE
MULTIPLE TIMES, I WOULD CHECK MY OIL PREPARING FOR LONG DRIVES, AND I WOULD HAVE TO ADD A QUART OR 2 OF OIL BECAUSE THE DIPSTICK WAS DRY. WHEN I ASKED ABOUT IT AT THE DEALERSHIP, FOX MOTOR'S NEGAUNEE, I WAS REPEATEDLY TOLD THEY WERE KNOWN FOR OIL CONSUMPTION. THE LAST TIME WE DROVE IT, WE WERE DRIVING IN MARQUETTE MI, WHEN STARTED TO SOUND AND RUN AS IF IT'S A DIESEL MOTOR AND THE TRANSMISSION SHIFTED AND RAN LIKE IT WAS AT HALF POWER. IN THE MIDDLE OF TRAFFIC ON THE HIGHWAY NO HIGHER THAN 35 MPH. WE DROVE IT STRAIGHT TO THE DEALERSHIP; THEY BROUGHT IT IN FOR SERVICE AND DISCOVERED THE TIMING CHAIN NEEDED TO BE REPLACED. ONCE INTO SERVICE THEY DISCOVERED THE RINGS HAD FAILED, IT ONLY HAD JUST OVER 84,000 MILES, WAY TOO SOON TO HAVE A TIMING BELT FAILURE, OR AN ENGINE FAILURE. AT NO TIME DID THE DEALERSHIP MENTION GETTING OIL CONSUMPTION TESTS AT OUR OIL CHANGES, WHEN THE CONSUMPTION WAS BROUGHT UP, NOR WERE WE ADVISED THERE WERE SERVICE BULLETINS PRIOR TO THE ENGINE FAILURE. THIS IS NOT A RARE INSTANCE, BUT HAS BECOME A CRITICAL SAFETY ISSUE. IN ADDITION, THE ENGINE FAILURE HAS HAPPENED MORE THAN ONCE TO CONSUMERS GETTING THEIR MOTORS REBUILT ONLY TO EXPERIENCE FAILURE ANOTHER TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377782December 3, 2020ENGINE
MY ENGINE BLEW DUE TO EXCESSIVE OIL CONSUMPTION FROM BAD O RINGS ON THE PISTONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377788December 3, 2020ENGINE, POWER TRAIN, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION WITH NO WARNING LIGHT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377798December 3, 2020ENGINE, EXTERIOR LIGHTING, POWER TRAIN
CAR COMPLETELY SHUT DOWN WHILE DRIVING ON HIGH WAY NO SIGNS OF WARNING LIGHTS ON DASHBOARD MY WIFE WAS STRANDED WITH MY 1 YEAR OLD DAUGHTER TOWED TO A CHEVY DEALERSHIP CAR ONLY HAD 84000 MILES ON IT WAS TOLD MY ENGINE WAS TOTALLY DESTROYED FROM TIMING CHAIN SUPPOSEDLY AND NEEDED TO BE REPLACED 6000 DOLLARS LATER TOTAL REPLACEMENT 😡 THANK GOD MY FAMILY WAS NOT HURT IN THIS EVENT CALLED GM CORP TO COMPLAIN AND THERE IS NOTHING THEY CAN DO THERE SHOULD HAVE BEEN A RECALL NOT HAPPY FROM WHAT I READ THIS HAS HAPPENED TO A LOT OF CUSTOMERS I JUST HOPE NO ONE GETS HURT!!!!!!!!! ALSO THEY SAID NO RECALL AND IT'S NOT UNDER WARRANTY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377822December 3, 2020ENGINE
DUE TO FAULTY PISTON RINGS. MY CAR BURNS OIL LIKE CRAZY. THEY HAVEN'T EVEN ISSUED OUT A RECALL OR EVEN BOUGHT BACK THESE CARS WITH THE FAULTY ENGINE. I COULD BE ON THE HIGHWAY AND MY ENGINE COULD GO OUT AT ANY MOMENT. I GO THROUGH MAYBE A QUART OF OIL PER WEEK. I'M A COLLEGE STUDENT AND CAN'T AFFORD TO FIX THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377240December 1, 2020VISIBILITY/WIPER
DRIVING AT NIGHT ON A MAIN ROUTE IN MODERATE RAIN TURNED THE WIPERS ON. THE DRIVER WIPER WENT UP STRONG ACROSS THE WINDSHIELD AND THE PASSENGER SIDE WIPER WENT OVER INTO THE DRIVERSIDE AND THE WIPER FROZE SO ONLY THE PASSENGER SIDE WIPER WORKED TO COVER 85% OF THE ENTIRE WINDSHIELD. THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377324December 1, 2020VISIBILITY/WIPER
1 DEC 20; 0715HRS; VEHICLE STATIONARY; SLIGHT FROST ON WINDSHIELD; ACTIVATED WINDSHIELD WIPERS WITH WASH FLUID; WIPERS OPERATED CORRECTLY. BEGAN VEHICLE MOTION FOR A FEW SECONDS AND THEN ACTIVATED WINDSHIELD WIPERS WITH WASH FLUID AGAIN FOR A FEW SECONDS- DRIVER-SIDE WIPER BEGAN TO MOVE ERRATICALLY AND THEN FLOPPED OVER TO DRIVER SIDE WINDSHIELD PILLAR; PASSENGER-SIDE WIPER CONTINUED TO OPERATE CORRECTLY. FLUID WAS 'BLOWN OFF' BY WIND BUT HAD TO STOP VEHICLE AND PLACE WINDSHIELD WIPER ARM BACK IN REST POSITION BY COWL. DRIVER-SIDE WINDSHIELD WIPER ARM NO LONGER OPERATES. UNSAFE VEHICLE OPERATION WILL OCCUR IF INCLEMENT WEATHER CONDITIONS ARISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11377191November 30, 2020PARKING BRAKE
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE PARKING BRAKE SEIZED IN THE ACTIVATED POSITION. THE CONTACT STATED THAT THE PARKING BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512; (616) 949-5200), WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PARKING BRAKE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO JOE HOLLAND CHEVROLET (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303; (304) 744-1561) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR BRAKE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11376913November 29, 2020AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I PURCHASED THE 2020 EQUINOX SUV. IMMEDIATELY LEAVING THE DEALERSHIP AFTER A HEAVY RAIN THE SUV WASN'T ABLE TO STOP WHEN I APPLIED THE BREAKS & APPROACHED A STOP SIGN ON A MAJOR HIGHWAY AND I WAS STRUCK ON THE DRIVER SIDE OF THE CAR. I WOKE UP IN A TRAUMA CENTER IN SPRINGFIELD MO. THE VEHICLE HAD 84 MILES ON IT. $17,500 IN DAMAGE NOT INCLUDING SERIOUS INJURIES NOT JUST TO MYSELF BUT THE CAR THAT STRUCK ME. I WAS ALSO SITED A TICKET FROM THE MISSOURI HIGHWAY PATROL FOR FAILURE TO STOP AT A STOP SIGN, THOUGH I APPLIED THE BREAKS WITH ENOUGH FORCE TO STOP THE VEHICLE. I STILL HAVE PROBLEMS WITH THE BREAKS IN WET/COLD CLIMATES. IT'S TERRIFYING
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11376475November 26, 2020ENGINE
I LOVE MY CAR WAS SO PROUD OF BESSY! I WAS ON MY WAY TO WORK AND IT JUST STOPPED. WOULDN'T CRANK. GOT IT HOME TO BE TOLD THAT IT'S THE TIMING CHAIN. THAT'S $1000-$1500 THAT I DON'T HAVE. ESPECIALLY SINCE I'M TAKING CARE OF MY MOTHER N LAW SINCE MY FATHER N LAW DIED FROM CANCER. AND NOW MY HUSBAND CAN'T WORK DUE TO BEING ALMOST CRIPPLED. I STARTED DOING SOME RESEARCH DUE TO HEARING ABOUT A LOT OF PROBLEMS WITH THE VEHICLE AFTER I BOUGHT IT. TURNS OUT THAT A LOT OF PEOPLE, ALMOST EVERYBODY WHO OWNS A CHEVY EQUINOX HAS THE SAME PROBLEM! WHY IS THIS?? WHY HAS THIS NOT BEEN FIXED YET?? WHY KEEP MAKING THE SAME MISTAKE AGAIN AGAIN?? NOW MY CAR IS SITTING IN THE YARD. I HAVE A 7 YR OLD SON THAT I CAN'T EVEN TAKE TO THE DOCTOR WITH NO WAY OF GOING OR THE REST OF MY FAMILY. SOMEONE PLEASE TELL ME WHAT IS CHEVELOT GOING TO DO ABOUT THIS??? I WAS HOPING ONE DAY TO GET A BRAND NEW ONE! PLEASE HELP!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11376088November 24, 2020STEERING
WHEN IN-MOTION AT MY POWER STEERING FAILS, THE WHEEL SEEMS TO GRAB AND MY CONTROL OF THE VEHICLE IS MOMENTARILY NOT IN MY CONTROL. IT HAPPENS ON STRAIGHT AWAYS AND MOST OFTEN IN SLOW SPEED TURNS. MY CONCERNS ARE THE INCIDENTS THAT MIGHT HAPPENS IN BUSY TRAFFIC AND ON WET & ICED ROADWAYS. THIS HAS BEEN HAPPENING IN THE LAST 1000PLUS MILES AND MY SERVICE POWER STEERING NOTICE HAS FLASHED AT LEAST 2 TIMES. I AM SCHEDULED FOR SERVICE TODAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11376144November 24, 2020STRUCTURE:BODY, ENGINE
AS THIS CAR WAS BEING DRIVEN DOWN THE HIGHWAY, ABOUT 10 MINUTES INTO MY DRIVE, SMOKE STARTED COMING FROM THE VEHICLE, I PULLED OVER, A PASSER BY RAN OVER TO ME TELLING ME TO GET OUT OF THE VEHICLE THAT FLAMES WERE SHOOTING OUT OF THE BOTTOM. AS SOON AS I EXITED THE CAR, THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE ENTIRE CAR WAS BURNED TO THE GROUND. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. GM REFUSED TO RECALL THIS VEHICLE OR TO TAKE ANY RESPONSIBILITY.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11376254November 24, 2020VISIBILITY/WIPER
CAR WAS RUNNING AND DRIVING IN THE RAIN GOING ABOUT 30 MPH ON RESIDENTIAL ROAD AND THE WIPERS STOPPED WORKING COMPLETELY. THE MOTOR SOUNDS LIKE IT IS RUNNING BUT WIPERS DON'T MOVE. I CAN MOVE THE WIPERS FREELY WITH MY HAND. I BELIEVE THE WIPER TRANSMISSION ARMS HAVE BECOME DISCONNECTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11375879November 23, 2020ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WINDSHIELD WIPER LINKAGE ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *BF CONSUMER STATED MANUFACTURE BELIEVES PART WAS DEFECTIVE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11375981November 23, 2020SUSPENSION, UNKNOWN OR OTHER
WHILE TRAVELING DOWN THE INTERSTATE AROUND 75MPH, THE VEHICLE BEGAN TO SHAKE ALMOST UNCONTROLLABLY. WHILE I WAS ABLE TO REGAIN CONTROL AND CONTINUE ON AFTER SLOWING DOWN, IT WAS A VERY FRIGHTENING OCCURRENCE. IT SEEMS TO BE A PREVALENT PROBLEM WITH GM CARS AS AN INTERNET SEARCH REVEALED LOTS OF COMPLAINTS FOR THIS "CHEVY SHAKE."
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11376003November 23, 2020AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I WAS INVOLVED IN A CAR ACCIDENT ON NOVEMBER 16, 2020 AND NEITHER OF MY AIRBAGS DEPLOYED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11375485November 20, 2020VISIBILITY/WIPER
IT STARTED RAINING HERE IN CHICAGO SO I TURNED MY WIPERS ON. NOTHING HAPPENED... I HAD TO PULL OVER ON THE EXPRESS WAY BECAUSE I COULDN'T SEE. I COULD HEAR THE WIPERS BUT THEY WEREN'T MOVING. I HAD TO WAIT 2 HOURS FOR IT TO STOP RAINING. I COULDN'T SEE BECAUSE OF THIS. THIS IS A PROBLEM FOR MY HUSBAND'S 2014 EQUINOX SO HE DRIVES MY CAR BUT NOW, NEITHER BLADES WORK PROPERLY. THE DEALERSHIP WANTS TO CHARGE $400
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0