CAN-AM Spyder Complaints

491 consumer complaints on file.

#10630901September 4, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT STILL FEELS LIKE I AM RIDING ON A BOMB JUST WAITING TO EXPLODE. SINCE I PAID OVER $27,000 I CAN'T JUST PUT IT AWAY. THE REPUTATION IS SO BAD THE UNIT HAS REALLY DEPRECIATED AND THE ONLY PERSON WILL TO BUY THE VEHICLE WOULD BE SOMEONE WHO DID NOT DO THEIR HOMEWORK. ARE YOU AWARE OF SIMILAR COMPLAINTS AND DO YOU HAVE ANY SUGGESTIONS? I CAN'T GET ANYONE AT BRP TO DISCUSS THE ISSUE. IT IS NOT THE DEALERS FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630345September 3, 2014
FUEL/PROPULSION SYSTEM
OVERWHELMING FUEL SMELL AFTER RIDING ON WARM/HOT DAYS. AFTER RIDING IN WARMER WEATHER THERE IS A STRONG FUEL SMELL. THE SMELL WAS SO OVERWHELMING ONE DAY IN THE GARAGE MY WIFE THOUGHT I HAD DUMPED OR SPILLED FUEL IN THE GARAGE AS THE SMELL WAS EVEN COMING INTO THE HOUSE. THIS OBVIOUSLY SCARED MY WIFE AND DAUGHTER ( I JUST LEFT IN MY CAR TO GO TO WORK). I NORMALLY LEAVE THE SPYDER OUTSIDE TO COOL AFTER RIDING BECAUSE OF THE RAW FUEL SMELL VAPORS. I ALSO NOTICE THAT WHEN RIDING AND I NEED TO STOP FOR FUEL THE REMAINDER OF THE FUEL IN THE FUEL TANK IS BOILING (SURE THIS HAS SOMETHING TO DO WITH THE FUEL SMELL). I THOUGHT THAT THE NEW CAP THEY SENT ME FOR THE PRIOR RECALL WOULD HAVE RESOLVED THIS BUT IT HAD NO EFFECT. I WOULD SUSPECT THAT THE VAPOR IS EXPLOSIVE BUT I WOULD PREFER NOT TO TEST THAT THEORY. CURRENTLY HAVE OVER 9,000 MILES ON THE SPYDER. HAVE NOT COMPLAINED AS EVERYONE AT DEALER AND ON ALL FORUMS SEEMS TO BE VERY AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630138September 2, 2014
ENGINE, FUEL/PROPULSION SYSTEM
2013 RT LIMITED 204 DEGREES HEAT OFF OF BIKE PANELS GAS IS BOILING IN GAS TANK NHTSA CHECK THE BIKE OUT SMELL OF GAS IN GARAGE AFTER RIDING MOTORCYCLE 3750 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629665August 31, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION, AIR BAGS
FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629231August 28, 2014
ENGINE
THIS IS MY 2ND REPORT, I RODE THE SPYDER AGAIN YESTERDAY AND I BURNED MY INNER THIGHS AND MY RIGHT CALF FROM THE EXTREME HEAT COMING FROM UNDER THE SEAT AND A VENT ON THE RIGHT SIDE. THE ENGINE TEMPERATURE IS NOT SHOWING IT RUNNING HOT. THERE IS A DESIGN FLAW THE BODY PLASTICS NOT ALLOWING PROPER VENTING FOR THE HEAT. THIS IS MY SECOND SPYDER, MY FIRST WAS A 2008 MODEL AND NEVER HAD PROBLEMS WITH THE ENGINE HEAT, I HAD 25,000 MILES ON IT BEFORE I SOLD IT AND BOUGHT THIS PILE OF JUNK, I HAVE LEFT MANY E-MAILS ON BRP'S WEBSITE AND HAVE NEVER GOTTEN A REPLY, *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10628314August 26, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WE PURCHASED OUR BIKE AUGUST OF 2013. WHEN WE PICKED IT UP WE DROVE IT FOR APPROXIMATELY 30 MILES AND STOPPED BECAUSE IT WAS SO HOT, WE CALLED THE DEALER AND TOLD THEM ABOUT IT BEING HOT. THEY ACTED AS IF IT WAS NORMAL. WE TOOK THE BIKE IN FOR THE RECALL THAT BRP HAD REQUESTED. THEY DID THE RECALL BUT THE HEAT ISSUE REMAINED. I ASKED THE DEALER TO CALL BRP AND SEE IF SOMETHING COULD BE DONE ABOUT THE HEAT. WE WERE TOLD THAT BRP SAID IT WAS ONLY A HEAT ISSUE IN THE SOUTHEASTERN UNITED STATES. WE CHANGED DEALERSHIP FOR MAINTENANCE, THEY CONTACTED BRP AND I WAS GIVEN A CLAIM NUMBER. THEY INSTRUCTED THE DEALERSHIP TO WRAP THE EXHAUST AND TO PUT HEAT SHIELDS ON EACH SIDE OF THE BIKE. NO MORE WILL BE DONE FOR THE HEAT ISSUE TO MY SPYDER. A MECHANIC PUT A GUN TO THE BIKE AFTER I GOT OFF, HE LIFTED THE SEAT AND THE HEAT REGISTERED 174 DEGREES AND YOU CAN HEAR THE GAS BUBBLING IN THE TANK. I DON'T WANT MY BIKE TO CATCH ON FIRE. BUT IT GETS SO HOT IT'S SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628343August 26, 2014
ENGINE AND ENGINE COOLING
I AM FILING A COMPLAINT REGARDING THE ONGOING HEAT PROBLEM WITH MY 2012 RS-SE5 AND THE LACK OF URGENCY WITH BRP IN ASSISTING AND FIXING MY MOTORCYCLE. I HAVE PROVIDED WRITTEN COMMUNICATION TO BRP SINCE JANUARY OF THIS YEAR REGARDING THE EXCESSIVE HEAT PROBLEM SINCE THE PURCHASE OF THIS SPYDER IN MAY OF 2013 AS A NEW VEHICLE FROM A DEALER IN SPRINGFIELD, MISSOURI. I WAS FINALLY ABLE TO OBTAIN A CASE NUMBER FROM THE BRP REP AND I HAVE DELIVERED THE BIKE TO A DEALER IN CUBA, MISSOURI AND I STILL AM WAITING FOR ANY CONTACT FROM BRP REGARDING THE WRITTEN REQUEST SENT TO THEIR REPRESENTATIVE. I WAS TOLD THAT THE DEALER WAS CONTACTED BUT IN TALKING WITH THEM THEY HAVE HAD NO CONTACT WITH ANYONE FROM BRP. I NOT ONLY HAVE EXCESSIVE HEAT PROBLEMS BUT THE MOTORCYCLE WAS SOLD TO ME WITH THE FUEL CAP THAT SHOULD HAVE BEEN REPLACED BECAUSE OF THE RECALL NOTICE. I WAS NOT NOTIFIED BY THE SELLING DEALER OR BRP THAT I SHOULD HAVE THIS CAP REPLACED. THANKFULLY I NOTICED THEIR DISREGARD WHEN READING ABOUT THE INVESTIGATIONS REGARDING THE FIRE HAZARD. I HAVE EXPERIENCE WITH THE BRP PRODUCTS BECAUSE I OWNED A 2008 GS-SE5 FOR THREE YEARS THAT NEVER HAD THE HEAT ISSUES THAT I AM EXPERIENCING WITH THE 2012. I KNOW ABOUT RIGHT LEG HEAT AND I WEAR FULL MOTORCYCLE GEAR AND WITH THE NEW 2012 AND EVEN THAT PROTECTION IS NOT ENOUGH IN 70 DEGREE TEMPERATURES. THE HEAT IS EXTREME ON THE LEFT UPPER, MIDDLE, AND CENTER PANELS. ON A DAY WITH TEMPERATURES AT 80 DEGREES EVEN THE SEAT BECOMES HOT AND I HAVE A PAD OVER THE BRP SEAT. THE HEAT IS ALSO EXTREME ON THE RIGHT SIDE. I HAVE WRAPPED PIPES, REMOVE LOWER PANELS, ETC. AND STILL NO RELIEF. I DID NOT FILE MY COMPLAINT UNTIL NOW BECAUSE I WANTED TO GIVE BRP SOME ROOM TO MAKE THINGS RIGHT BUT I AM TIRED OF BEING IGNORED. I ALSO KNOW THAT I AM NOT THE ONLY RS 2012 OWNER WITH THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628178August 25, 2014
FUEL/PROPULSION SYSTEM
THERE IS A TERRIBLE GAS SMELL WHEN I STOP AND WHEN I GET HOME FROM A RIDE I HAVE TO PARK THE SPYDER OUTSIDE SO THAT THE ENTIRE GARAGE DOESN'T SMELL LIKE GAS. ALSO, WHEN I'M RIDING I HAVE TO POSITION MY FEET JUST RIGHT ON THE RIGHT SIDE FLOORBOARD TO KEEP FROM GETTING MY FOOT OR ANKLE BURNED FROM THE HEAT BEING PUT OUT ON THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628215August 25, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SEATS
HEAT BUILD UP UNDER BODY PANELS AND SEAT AT LOW AND HIGH SPEED, CAUSING BODILY DISCOMFORT, RYDER AND PASSENGER, TO THE POINT OF NEEDING MEDICATION TO THE AFFECTED AREAS COMING IN CONTACT WITH PANELS AND SEAT. GAS CAP HOT-TO-TOUCH, BUILDING UP PRESSURE IN TANK AND CAUSING GAS TO BLOW OUT OF FILLER WHEN REMOVING CAP. ERRATIC GAS FUMES AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627913August 24, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE OUTSIDE TEMPERATURE IS UP OVER 80 DEGREES THE HOT AIR COMING BACK ON YOUR FEET AND LEGS WILL GIVE YOU OR YOUR PASSENGER FIRST DEGREE BURNS EVEN WITH HEAVY LEVI'S ON. AFTER PARKING THE BIKE THERE IS A STRONG SMELL OF GASOLINE. THIS OCCURS ON EVEN VERY SHORT RIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627768August 23, 2014
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL AFTER RIDE AND BIKE IS HOT. ALSO HEAT AROUND SEAT AND LEFT LEG.CAN NOT PUT PHONE IN COMPARTMENT IN FRONT DUE TO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627778August 23, 2014
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
EXCESSIVE HEAT!! ON RIGHT SIDE & COMING UP FROM UNDER SEAT & PANELS. BOILING GAS & GAS SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627496August 22, 2014
ENGINE AND ENGINE COOLING
I HAVE HAD THE 2013 SPYDER RTS SINCE 6-24-2014. EVER SINCE GETTING IT THERE HAS BEEN EXCESSIVE HEAT COMING FROM THE BIKE, ESPECIALLY ON THE RIGHT SIDE WHERE THE RADIATOR EXHAUST IS VENTED. THE BIKE GETS EXTREMELY HOT WHETHER SITTING STILL OR MOVING. I HAVE DONE MODIFICATION IN AN EFFORT TO REDUCE THE HEAT, AS SUGGESTED ON SPYDERLOVERS.COM BY OTHER SPYDER OWNERS. THE MEASURES HAVEN'T REALLY HELPED AND THE BIKE IS STILL WAY TO HOT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627539August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627017August 21, 2014
STRUCTURE, ENGINE AND ENGINE COOLING
THERE IS EXCESSIVE HEAT ON THE RIGHT FOOT AND LOWER LEG AT ALL SPEEDS TO THE EXTENT THAT ONE HAS TO PUT THEIR FOOT ON THE PASSENGER FOOTBOARD TO KEEP THE DISCOMFORT AT A TOLERABLE LEVEL. THERE IS ALSO EXCESSIVE HEAT COMING FROM THE FRONT AND SIDES OF THE SEAT ALSO TO THE POINT OF DISCOMFORT. AFTER RIDING FOR A SHORT TIME (WELL LESS THAN 30 MINUTES) IF THE SEAT IS RAISED, ONE CANNOT TOUCH ANY SURFACE UNDER THE SEAT FOR FEAR OF BEING BURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627095August 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT MOTORCYCLE. THE CONTACT COULD SMELL FUEL WHEN THE VEHICLE WAS HOT. THE CONTACT STATED THAT THE STORAGE COMPARTMENT AND THE SEAT WOULD BECOME VERY HOT. THE DEALER STATED THAT THE VEHICLE WAS WITHIN SPECIFICATIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V386000 (SERVICE BRAKES, HYDRAULIC), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627236August 21, 2014
ENGINE, STRUCTURE:BODY
THE AREA AROUND THE FRONT OF THE SEAT AND BODYWORK GETS EXTREMELY HOT, HOT ENOUGH THAT LEGS/THIGHS BECOME VERY UNCOMFORTABLE AND HAVE TO RAISE OFF OF SEAT WHENEVER STOPPED TO GET SOME RELIEF FROM THE HEAT. THIS IS ESPECIALLY APPARENT WHEN RIDING IN WARMER WEATHER AND SITTING AT STOPLIGHTS AND STOP AND GO TRAFFIC. THE HOT AIR COMING OUT OF THE LOWER RIGHT SIDE DIRECTLY ONTO RIGHT LEG AND BOOT IS ALSO BECOMES VERY UNCOMFORTABLE. THE STORAGE BOX IN FRONT OF THE SEAT IS BASICALLY UNUSABLE DUE TO THE HEAT AND THE BODYWORK ALSO BECOMES EXTREMELY HOT AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627336August 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
AFTER RIDING THIS MOTORCYCLE FOR AS LITTLE AS 15 MINUTES IN WEATHER ABOVE 70 DEGREES F. (IN WARMER WEATHER THE CONDITION OCCURS MORE QUICKLY AND MORE SEVERELY) THE LOCATION ON THE RIGHT SIDE OF THE BIKE WHERE YOUR LEG IS POSITIONED BECOMES UNBEARABLY HOT. IN WARMER WEATHER 80 DEGREES F. OR MORE IT ACTUALLY BECOMES PAINFUL TO BARE SKIN. IT BECOMES SO HOT YOU MUST MOVE YOUR LEG AWAY AND INTO THE WIND TO PROVIDE SOME RELIEF. THIS FORCES YOU TO TAKE YOUR FOOT OFF OF THE FOOTREST AND AWAY FROM THE BRAKE PEDAL. ALSO, AFTER RIDING THE BIKE AS STATED ABOVE AND STOPPING FOR TRAFFIC OR TO STOP AND GET OFF YOU CAN CLEARLY SMELL GASOLINE VAPORS. WITH THE PANELS REMOVED I OBSERVED THAT THE CATALYTIC CONVERTER IS LOCATED DIRECTLY UNDER THE FUEL TANK. THE HEAT FROM THIS COMPONENT APPEARS TO BE HEATING UP THE FUEL TANK AND CREATING THE FUEL VAPORS YOU SMELL NEAR THE BIKE. TO REFUEL THE BIKE YOU MUST LIFT THE SEAT TO ACCESS THE FUEL CAP, AFTER RIDING IN THE CONDITIONS STATED ABOVE THIS FUEL CAP ALSO BECOMES VERY, VERY HOT TO THE TOUCH. AGAIN, ALL OF THESE CONDITIONS ARE MORE PRONOUNCED THE WARMER THE WEATHER. I BELIEVE BOTH THESE CONDITIONS DESCRIBED ABOVE ARE A DANGER TO THE CONSUMER. THE FIRST CONDITION COULD CAUSE SKIN IRRITATION OR POSSIBLY EVEN A SLIGHT BURN TO THE SKIN. IT COULD ALSO CAUSE A DELAY IN REACHING THE BRAKE PEDAL WITH HEAT CAUSING YOU TO MOVE YOUR LEG FROM THE VICINITY OF THE BRAKE. THE SECOND CONDITION HAS THE POTENTIAL TO CAUSE A FIRE. BOTH THESE CONDITIONS SEEM TO RELATE TO ONE ROOT CAUSE, TOO MUCH HEAT UNDER THE BODY PANELS AND NO PLACE FOR IT TO GO. THE PROXIMITY OF THE CATALYTIC CONVERTER TO THE FUEL TANK IS ALSO A MAJOR CONTRIBUTOR TO THESE CONDITIONS. BOTH OF THESE CONDITIONS HAVE THE POTENTIAL TO CAUSE BODILY HARM AND PROPERTY DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626682August 20, 2014
STEERING
AT RANDOM TIMES, THE POWER STEERING GOES OUT ON THE SPYDER WITH NO WARNING. IT DOESN'T SHOW ANY CODES WHEN IT HAPPENS. DOESN'T MATTER IF IT'S ON A STRAIGHT STRETCH OR CURVE. DIFFICULTY TURNING THE WHEELS WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626680August 20, 2014
ENGINE
EXTREME HEAT ON THE RIGHT SIDE NEAR MY FEET. INSTALLED FANCAN, WITH NO RESULT. ALSO, HEAT IS EXPERIENCED AROUND THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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