Cadillac SRX Complaints
3,266 consumer complaints on file.
- #10122146May 25, 2005STRUCTURE:BODY:BUMPERS
DT: APPROACHED RED LIGHT WITH SOMEONE IN FRONT WHO WITH ZERO SPEED. DUE TO THE PLASTIC GRILL SUBSTAINED DAMAGE TO WINDSHIELD WIPER FLUID CONTAINER. NO REPAIRS HAVE BEEN YET.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121985May 24, 2005STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
DT: WHILE DRIVING CONSUMER WAS TURNING IN FROM AN INTERSECTION AND THE POWER STEERING PUMP WENT OUT, AND VEHICLE HIT A PARKED CAR. POWER STEERING FAILED TWICE PRIOR TO CRASH. CONSUMER FOUND OUT THERE WAS A RECALL, BUT WAS NOT NOTIFIED OF THE RECALL. THE CAR WAS REPAIRED SINCE CRASH, BUT PROBLEM RECURRED. THE INSURANCE COMPANY AND CADILLAC SAID THE PROBLEM WAS NOT THE POWER STEERING PUMP. THEY OFFERED ME NO INVESTIGATIVE REPORT. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10118600April 27, 2005AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG DEPLOYMENT WHEN CAR TURNED INTO THE ON POSITION. INJURIES IN THIS CASE NONE. POSSIBLE INJURIES FOR OTHER PEOPLE INCLUDE CHILDREN SITTING IN LAP WHEN CAR IS STARTED, HEAD CLOSE TO THE STEERING WHEEL WHEN CAR IS STARTED, PERMANENT DEAFNESS, BLINDNESS, OR DEATH. THIS PROBLEM HAS BEEN RECALLED BUT NOT IN MY VEHICLE. CAUSE IS FAULTY AIRBAG DIAGNOSTIC UNIT WHICH CAN SET OFF AIRBAGS WHEN TESTING OCCURS. TESTING CAN BE CONDUCTED ON AIRBAGS BY ONSTAR WHILE CAR IS DRIVING POSSIBLY SETTING OFF AIRBAG WHILE CAR IS IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117632April 7, 2005STEERING:HYDRAULIC POWER ASSIST SYSTEM
AFTER STRIKING A TREE AT 5 MPH VEHICLE CAUGHT ON FIRE AND BURNED. CONSUMER SUSTAINED A FOOT INJURY, AND TAKEN BY AMBULANCE TO A HOSPITAL. *AK
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10117579April 6, 2005VEHICLE SPEED CONTROL
2004 CADILLAC SRX-V6 BRAKES BECAME INOPERATIVE RESULTING IN A COLLISION. *MR THE VEHICLE ACCELERATED WHEN THE BRAKES WERE APPLIED. THE VEHICLE COLLIDED INTO THE BACK OF A P-2 PICKUP. THE RIGHT REAR WHEEL THEN STRUCK THE CURB AND THE VEHICLE CONTINUED NORTHBOUND. *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114099March 15, 2005EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS FAILED TO WORK. THIS IS AN INTERMITTENT PROBLEM WHICH THE DEALER HAS FAILED TO CORRECT. THE SELECTED SIGNAL DOES NOT FLASH WHEN THE TURN SIGNAL IS ACTIVATED. THE OPERATOR WILL THEN CANCEL THE SIGNAL AND ACTIVATE THE OTHER SIDE AND THE SIGNAL STILL DOES NOT FLASH. THEN, SEVERAL MINUTES LATER, BOTH SIGNALS WORK PROPERLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111702February 17, 2005VEHICLE SPEED CONTROL
WHILE PARKING THE VEHICLE IN A PARKING LOT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE COMMENCES TO ACCELERATE AND LURCH FORWARD. CONDITIONS FORCE THE VEHICLE OVER A GUARD RAIL THROUGH A FENCE BEFORE STOPPING. THE CONSUMER AND HER UNBORN BABY WAS TRANSPORTED TO THE LOCAL HOSPITAL BY AMBULANCE. THE DEALER AND THE MANUFACTURER WAS NOTIFIED. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111060February 8, 2005ENGINE AND ENGINE COOLING
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER MANAGED TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106764February 7, 2005VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
CONSUMER'S VEHICLE WAS TRAVELING AT 35 MPH, WHEN COMING TO A STOP LIGHT, VEHICLE ACCELERATED AND STRUCK THE REAR OF ANOTHER VEHICLE.*AK.....*AK THE CONSUMER ATTEPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10107886January 25, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO START, ENGINE RUN ROUGH AND SHUTS OFF. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096665December 8, 2004VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
WHILE DRIVING, THE REAR VIEW MIRROR FAILED. THIS CAUSED POOR VISIBILITY. THE REAR VIEW MIRROR DIMMER FUNCTION FAILED AS WELL. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB THE CONSUMER STATED THAT FOR TALL PEOPLE THE AUTO DIMMER DOES NOT WORK AT THE ANGLE IT IS ATTATCHED. THE SECOND ROW SEAT HEAD REST BLOCKS THE SENSOR. THE CONSUMER STATED THAT THE GLARE IS DANGEROUS. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10098032October 30, 2004ENGINE AND ENGINE COOLING
CAR HAS ROUGH IDLE UNTIL WARM. TECHNICIANS CAN NOT FIND THE PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096615October 12, 2004SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER FELT THAT THE BRAKE AND GAS PEDAL WAS DESIGNED TOO CLOSE TOGETHER. THE CONSUMER FOOT GETS STUCK UNDERNEATH THE BRAKE PEDAL. *JB. BRAKE PEDAL IS CURVED TO THE RIGHT-BRINGING IT TOO CLOSE FOR PEOPLE WITH WIDE SHOES LIKE ME. ALSO, FIREWALL ON RIGHT IS VERY CLOSE TO GAS PEDAL SO YOU CANNOT MOVE YOUR FOOT TO THE RIGHT TO GET MORE CLEARANCE. I FEEL THIS COULD CAUSE A FEW SECONDS DELAY IN REACHING BRAKE PEDAL IN EMERGENCY, WHICH COULD RESULT UN FATAL ACCIDENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091824September 10, 2004STEERING:HYDRAULIC POWER ASSIST SYSTEM, STRUCTURE:BODY, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING POWER STEERING FAILED. THIS CAUSED THE STEERING WHEEL. *AK BACK DOOR DOES NOT OPEN. WHILE THE CONSUMER DRIVES THE VEHICLE IT BOUNCES. THE VEHICLE MOVES WITH OUT FOOT ON THE GAS PEDAL AS A RESULT OF HIGH IDLE. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087923September 8, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE LEANING INSIDE OF THE VEHICLE, THE EXHAUST PIPE BURNED THE OCCUPANT'S LEG. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10082599July 25, 2004STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING WENT OUT THREE TIMES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082289July 20, 2004ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
THE CAR DIES AFTER TRAVELING ON HIGHWAY. IT GOES FROM 65 MPH TO 0. THE BRAKES, STEERING, AND COMPLETE POWER DIES. YOU HAVE NO CONTROL OVER THE CAR AT THIS POINT. I HAVE ALMOST BEEN HIT 5 TIMES NOW. ALSO, WHEN THE CARS DOES TURN BACK ON IT WILL ONLY GO 10 MPH AND SOMETIMES WHEN YOU TURN IT BACK ON THE RPM'S WILL GO TO THE MAX. IT SOUNDS LIKE THE CAR IS GOING TO EXPLODE. THIS CAR IS A DEATH TRAP. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10081314July 18, 2004VISIBILITY:WINDSHIELD
MY WIFE WAS DRIVING NORTH ON I-75 ABOUT 70MPH IN HER CADILLAC 2004 SRX. THE SUNROOF WAS COMPLETLEY OPENED AND BOTH FRONT PASSENGER WINDOWS WERE CLOSED AND BOTH REAR PASSENGER WINDOWS WERE OPEN. ALL OF A SUDDEN SHE FELT A POP IN HER EARS AND THEN THE REAR WINDOW SHEID SHATTERED. THERE WAS NO OUTSIDE TRAUMA TO THE VEHICLE. WE ARE WORRIED THAT THIS MIGHT BE A PRESSURE EQUALIZATION PROBLEM AND A DEFECT IN THE VEHICLE. PE05-052.PCO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10071990July 6, 2004FUEL SYSTEM, GASOLINE
THE CONSUMER HAS RUN OUT OF GAS ON TWO OCCASIONS. THE VEHICLE IS NOT EQUIPPED WITH A LIGHT THAT ILLUMINATES WHEN THE FUEL LEVEL IS LOW. THE VEHICLE'S COMPUTER DID BEEP ONCE ALERTING THE CONSUMER OF LOW FUEL BUT IT DID NOT BEEP AGAIN. THE GAS TANK HOLD 20 GALLONS OF FUEL. THE TRIP COMPUTER CALCULATES THE AMOUNT OF MILES LEFT BASED ON THE VOLUME IN THE TANK. WHEN THE TRIP COMPUTER INDICATED THERE WAS 5 GALLON THERE WAS ONLY 3.25 GALLONS. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10068559April 20, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS PARKED WHEN CONSUMER RELEASED THE BRAKE. VEHICLE ACCELERATED BACKWARDS, JUMPED THE CURB AND HIT A TREE. MR. HOWARD KAPLAN AND MR. ANTHONY MC CLAIN WERE BOTH ASSIGNED THE SAME ODI #$ 10064585. *PH VEHICLE WAS PARKED IN AN INCLINE WITH WHEELS TURNED TO THE LEFT. WHEN VEHICLE MOVED BACKWARDS, CONSUMER TRIED TO STOP THE VEHICLE BUT FAILED. IN ADDITION, CONSUMER DOESN'T KNOW WHAT GEAR THE VEHICLE WAS IN UPON RELEASING THE PARKING BRAKE. *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0