Cadillac SRX Complaints

3,266 consumer complaints on file.

#10850246March 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE IT WAS BROUGHT TO THE CONTACTS ATTENTION THAT RODENTS HAD CHEWED THROUGH THE WIRING IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850046March 16, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLAMP CONDENSATION CAUSING LAMP TO GO OUT SOMETIMES WILL COME BACK ON. SHOULD NOT BE HAPPENING. NEVER HAD ANOTHER VEHICLE HAVE THIS ISSUE. SHOULD BE A RECALL TO FIX THIS EXPENSIVE CONDENSATION AND LAMP. POLICE ENJOY STOPPING VEHICLES WITH NO LIGHT! THIS HAS BEENOCCURING OVER LAST 6 MONTHS MORE OFF THAN ON. RAIN REALLY MAKES WORSE. CONDENSATION NEVER COMPLETELY GOES AWAY AND INSIDE INDICSTOR LIGHT STAYSON ALL THE TIME 24/7. #2 ANOTHER ISSUE IS SUN ROOF WILL NOT SHUT. WINDOW WILL CLOSE BUT COVER STOPS HALF WAY AND WILL NOT ADVANCE ANY FURTHER. HAD TAKEN TO BAKER CADILLAC IN CHARLESTON, SC FOR SERVICE MARCH 1 2016. WORKED ON IT FOR 2 DAYS AND TOLD NOT FIXABLE. WHY IS IT NOT FIXABLE? RECALLS SHOULD BE ISSUED ON THESE PROBLEMS SRX OWNERS ARE HAVING ON THESE LUXAURY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850090March 16, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
SINCE OCT. 2014 I HAVE HAD ISSUES WITH THE"STABILITY SYSTEM" TO BE SERVICED YET IT WORKS??? THE HOOD HASN'T EVER STAYED UP WHICH HAD BEEN A PAIN BEING STARTING A COUPLE MONTHS AGO THE BATTERY STARTING HAVING ISSUES IN THE COLD WEATHER. SOMETHING IS DRAINING IT AND I DON'T KNOW FROM WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846384March 14, 2016
EXTERIOR LIGHTING
VEHICLE HAS ON 43,921 MILES AND THE FRONT HEADLAMP ASSEMBLY GOT WATER IN IT AND BLEW OUT THE HID HEADLIGHT. THESE ARE SUPPOSED TO BE SEALED UNITS AND SHOULD NOT EVER LEAK. NEVER IN ANY OTHER CAR I'VE EVER OWNED HAS THE HEADLAMP ASSEMBLE LEAKED. FURTHER THIS IS A KNOWN PROBLEM WITH THIS MAKE AND YEAR MODEL, AND CADILLAC SHOULD BE REPLACING THEM AT NO COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846272March 12, 2016
STEERING
STEERING SCREECHES AND SHUDDERS WHEN TURNING WHEN TEMPERATURES ARE BELOW 40 F. I'VE TAKEN IT IN TO BE CHECKED AT LEAST SIX TIMES. I AM REPEATEDLY TOLD THERE IS NOTHING WRONG WITH IT. THIS HAS BEEN AN ISSUE FROM THE GET GO AND NOW WITH 55,000 MILES ON THE CAR IT IS NO LONGER UNDER WARRANTEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840436March 8, 2016
AIR BAGS
FRONT END COLLISION INTO SIDE OF 2007 CHEVY SUBURBAN AT 40-45 MPH. DRY ROAD CONDITIONS. AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10840266March 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839795March 4, 2016
EXTERIOR LIGHTING
THE FRONT HEADLIGHT ASSY CONTINUES TO GET WATER AND CONDENSATION IN IT AND THE HEAD LIGHT FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839746March 3, 2016
EXTERIOR LIGHTING
FRONT HEADLAMPS HAVE A RECURRING FAILURE DUE TO A DESIGN FLAW WITH THE HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839792March 3, 2016
POWER TRAIN
CAR JERKS AND SHUDDERS HEAVILY WHEN ACCELERATING AT 2000 RPM OR BETWEEN 40 AND 60 MPH. CHANGED TO NEW DRIVE SHAFT, TRANSMISSION REBUILT BUT NOTHING WORKS. IT IS A SERIOUS SAFETY CONCERN. IT HAPPENS AT HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839351March 2, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY POWER HATCH BACK OPENS ON ITS OWN ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839201March 1, 2016
INTERIOR LIGHTING, ENGINE
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837435February 22, 2016
AIR BAGS
TAKATA RECALL- I HAVE A, SERVICE AIRBAG, WARNING THAT HAS COME ON FOR THE SECOND TIME. I HAVE NEVER HEARD OF A CAR DOING THIS. IS THIS NORMAL? THE FIRST TIME IT CAME ON AND WENT OFF THE SAME DAY, NOW IT HAS BEEN ON A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837311February 20, 2016
EXTERIOR LIGHTING
THE PASSENGER HEADLAMP ASSEMBLY HAD TO BE REPLACED IN APRIL, 2014 BECAUSE MOISTURE SHORTED IT OUT. THIS COST $1450 OUT OF POCKET, REPAIRED BY THE DEALER WITH NEW GM PARTS. NOW LESS THAN 2 YEARS LATER, THE SAME PASSENGER HEADLAMP IS OUT DUE TO THE SAME REASON. I HAVE READ ABOUT MANY SIMILAR COMPLAINTS ON HEADLAMPS FOR THIS MODEL. NOT SAFE WHEN HEADLAMPS SUDDENLY GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826139February 15, 2016
EXTERIOR LIGHTING
LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825940February 13, 2016
ELECTRICAL SYSTEM
BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DISGRACE! A 4 YEAR OLD CADILLAC(28K MILES) WITH "$2.00" (CHEAP!!) WINDOW MOTORS. AND GM WONDERS WHY MERCEDES, LEXUS AND BMW TRUMP THEM EVERY YEAR. NO MYSTERY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825234February 9, 2016
EXTERIOR LIGHTING
TAKATA RECALL, BOTH OF MY HEADLIGHT ASSEMBLIES HAVE BEEN CHANGED THE YEAR IS LESS THAN 6 YRS OLD. THE LIGHTS WENT OUT AT NIGHT WHILE DRIVING. GM WANTS 1200.00 FOR JUST THE ASSEMBLY NOT LABOR. THEY LEAK AND MOISTURE GET INSIDE AND BLOWS OUT THE BULBS AND SHORTS OUT THE ELECTRICAL SYSTEM. THIS IS BS AND THERE SHOULD BE A RECALL. GM USING THE CHEAPEST JUNK POSSIBLE AND SELLING IT FOR AS MUCH AS POSSIBLE, WAY TO GO GM, PUT MY WIFE AND DAUGHTER LIFE AT RISK SO YOU COULD MAKE MORE MONEY....YOU MAKE ME SICK. AFTER THIS CADILLAC I WILL NEVER EVER BUY ANOTHER CADILLAC. YOU HAVE BROKE ME WITH YOUR CHEAP CRAP THERE ARE 50 AND 60 YR OLD CADDYS THAT STILL HAVE ORIGINAL HEADLIGHT ASSEMBLIES THAT DON'T LEAK, ALL OVER THE INTERNET CADDYS NEWER THAN MY 2010 SRX ARE HAVING THE SAME PROBLEM. THIS IS SAD AND IT IS IRRESPONSIBLE FOR GM NOT TO REMAKE THESE ASSEMBLIES SO THEY DON'T LEAK. AND FIND A SUPPLIER THAT DOESN'T CHARGE 1200.00 FOR A ASSEMBLY THAT WILL LEAK IN LESS THAN 5 YRS TOTALLY NOT SATISFIED, THIS IS ONLY THE WORST OF THE LONG LINE OF ISSUES WE HAVE HAD WITH OUR CADILLAC, IT LOOKS LIKE CADDY IS GOING DOWNHILL. WE WILL LOOK FOR A BETTER BUILT VEHICLE AND YA'LL CAN HAVE THIS HIGH DOLLAR CHEAP JUNK! PISSES ME OFF THAT BOTH HEADLIGHT ASSEMBLIES LEAKED AND COST ON AVERAGE 2000.00 EACH INCLUDING LABOR TO FIX ONLY TO KNOW IT MIGHT LAST 4 YRS LOL WAY TO GO FOREIGN TRADE YOU BROUGHT US 10X THE COST FOR [XXX] CRAP PARTS. CADILLAC SUCKS! CHEAP PARTS AND WAYYYY OVER PRICED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824858February 8, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT CONDENSATION ENTERED THE HEADLIGHT UNIT AND CAUSED THEM TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824991February 8, 2016
EXTERIOR LIGHTING
HEADLIGHTS HAVE WATER IN THEM CAUSING LOSS OF DRIVING VISABILITY AT NIGHT. DEALER REFUSES TO REPLACE THEM UNDER BUMPER TO BUMPER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824721February 7, 2016
ELECTRICAL SYSTEM
AFTER A RAIN STORM, MY HEADLIGHTS CONDENSED UP, THEN THE RIGHT LAMP WENT OUT, AFTER REPLACING THE HEI LAMP, THE LEFT LAMP WENT OUT. THESE LAMPS ARE VARY COSTLY, PLUS THE LABOR, BECAUSE GM HAS A POOR SEAL AROUND THE HEADLAMP. THE VEHICLE WAS PARKED AT THE TIME OF THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac SRX