Cadillac SRX Complaints

3,266 consumer complaints on file.

#11104215June 27, 2018
UNKNOWN OR OTHER
I TOOK MY 2010 CADILLAC SRX IN FOR AN INSPECTION TO RENRW MY REGISRTATION AND WAS TOLD THAT BE CAUSE OF THE ENGINE LIGHT BEING ON IT WAS AN AUTOMATIC FAIL. I WAS SURPRISED BECAUSE I HAD PREVIOUSLY TAKEN IT THE DEALERSHIP THAT HAD GIVEN ME THIS LINE, ALTHOUGH YOUR ENGINE LIGHT IS ON, THERE IS NOTHING WRONG WITH YOUR VEHICLE, ITS PROBALLY JUST A LOSE WIRE, NEVERMIND THAT HE NEVER TOLD ME IF IT COMES BACK ON I WOULD NOT PASS IN SPECTION. SO WHEN I TAKE IT BACK TO THE DEALER, I GET A WHOLE OTHER STORY FROM WHAT THE MECHANIC, HE TOLD ME, WITH OUT TELLING ME HE COULD NOT TOUCH BECAUSE IT WAS A DEFECTIVE MANUFACTURED FLAW. THE WIRING TO THE E-VAP SYSTEM IS EXPOSED TO THE ENVIORNMENT. NHTSA, PLEASE HELP ME FIGURE OUT WHAT IS GOING ON WITH THIS VEHICLE, I REALLY FEEL UNSAFE AND BELIEVE THAT IT IS ONLY BY THE GRACE OF GOD THAT I HAVE NOT BEEN HARMED BYTHHIS VEHICLE OT HARMED OTHERS. ONLY NOW IT IS AT THE DEALERSHIP, WAITING FOR ME TO SIGN OFF ON $3000, 00 WORTH OF REPAIRS, OF WHICH 75% HAS NOTHING TO DO WITH THE ENGINE LIGHT BEING ON. OH, BEFORE I FORGET I WAS TOLD BY THE DEALERSHIP THEY ONLY KNEW OF A COUPLE OF RECALLS ON MY VEHICLE, ONE HAD TO DO WITH THE TIGHTENING OF THE TORQUE, BUT I WENT ONLINE AND I FOUND OVER A DOZEN RECALLS FOR MY VIN. PLEASE NHTSA, I HOPE YOU HAVE SOME GOOD NEWS FOR ME, BECAUSE I FEEL LIKE A STATISTIC WAITING TO HAPPEN, BUT THIS IS THE THING EVERYONE KNEW ABOUT THE POTENTIAL FOR ALARM, BUT NO ONE WOULD SAY ANYTHING, EVEN WHEN ASKED. ATTN: PLS. CARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103335June 22, 2018
POWER TRAIN
HESITATION WHEN EXCELLARATING. THIS IS FERY SCARY AND DANGEROUS, AS WHEN I PULL OUT IN TRAFFIC, HIT THE GAS, AND NOTHING HAPPENS FOR ABOUT 3 SECONDS. I HAVE TAKEN MY CAR TO THE DEALERSHIP, AND THEY CLAIM NOTHING IS WRONG. BUT I KNOW IT S. MY HUSBAND IS A MECHANIC WITH THE ARMY, AND HE SAYS THAT CAR IS A DEATH TRAP WAITING TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103026June 21, 2018
EXTERIOR LIGHTING
MY 2011 CADILLAC SRX WITH DEFECTIVE HEADLIGHTS ON DIM SETTING. THE VISIBILITY IS VERY VERY POOR AND UNSAFE TO THE POINT OF WHERE I CAN'T DRIVE AT NITE. I REPLACED THE BULBS WITH THE MOST EXPENSIVE BULBS THAT I COULD BUY AND DID NOT HELP AT ALL. I FEEL THAT THIS IS UNSAFE FOR MY FAMILY AND I TO BE DRIVING AT NIGHT. I CAN'T DRIVE AT NIGHT WITH MY HIGH BEAMS ON AT NIGHT BLINDING PEOPLE OR GETTING PULLED OVER BY POLICE. THE ONLY OPTION AT THE DEALER IS TO REPLACE THE HEADLIGHT ASSEMBLY WITH THE EXACT SAME HEADLIGHTS THAT I HAVE NOW AND HAVING TO PAY FOR ANOTHER DEFECTIVE HEADLIGHT IS RIDICULOUS. THE VEHICLE HAS PROJECTION HEADLIGHT FOR LOW BEAMS. PROJECTION TYPE IS WAY OUT DATED AND WHY WOULD CADILLAC USE THAT KIND OF HEADLIGHT. I FOUND OUT THE THE FIRST NITE I DROVE IT I CAME WITHIN INCHES OF HITTING A PERSON ON A BICYCLE. IF MY SON HADN'T BEEN WITH ME I WOULD HAVE NEVER SEEN THE PERSON. THIS IS DEFINITELY A GM SCREW-UP AND THEY SHOULD MAKE IT RIGHT FOR THE CONSUMERS AND BEFORE SOMEONE GETS HURT OR KILLED WHICH I ALMOST EXPERIENCE WITH PERSON ON BICYCLE. I SHOULD NOT BE LIMITED TO ONLY DRIVING MY CAR IN THE DAYLIGHT HRS. THIS IS VERY STRESSFUL WHEN YOU HAVE SCHOOL ACTIVITIES IN THE EVENING HOURS AND TRYING TO HURRY TO GET HOME BEFORE IT GETS DARK. IT TAKES ME ALMOST 2 HRS TO GET TO MY MOTHER'S AND NOW I CAN'T EVEN DRIVE AND SPEND TIME WITH HER BECAUSE OF THESE DEFECTIVE HEADLIGHTS. I HOPE GM FIXES THIS PROBLEM AND I HOPE THEY UNDERSTAND THE SEVERITY OF THIS. GOD FORBID IF SOMETHING WERE TO HAPPEN TO ME OR MY FAMILY I HOPE THAT MY FAMILY OR I WOULD MAKE SURE GM WAS HELD ACCOUNTABLE FOR THE DEFECTIVE HEADLIGHTS. IT REALLY DISGUST ME BOUT CADILLAC NOW. CADILLAC WAS SUPPOSE TO A LUXURY CAR BUT NOW I AM LIMITED ON WHEN I CAN DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102727June 20, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I HAVE A 2013 CADILLAC SRX. I HAVE HAD IT EXACTLY A YEAR FROM JUNE 30 2017-JUNE 30TH 2018. I HAVE HAD PROBLEMS WITH THE LIGHTS EVERY SINCE I BOUGHT IT. WHEN YOU GO FROM BRIGHT TO DIM ITS LIKE CUTTING OFF YOUR HEADLIGHTS COMPLETELY. IT IS VERY UNSAFE AND DANGEROUS. I TOOK OFF WORK ONE DAY TO TAKE THE CAR BACK TO THE SAME DEALERSHIP I BOUGHT IT FROM TO SEE IF THEY COULD FIX THE PROBLEM. THEY TRIED THERE BEST NOT TO WORK ON IT. THEY HAD EVERY EXCUSE. THEY FIRST WANTED ME TO TRADE MY CAR IN FOR ANOTHER AND THIS TOOK 2 HOURS AND THEY WANTED ME TO PAY 10,000 EXTRA TO WHAT I ALREADY OWE ON THE CAR I BOUGHT FROM THEM THE FIRST TIME. THEN I TELL THEM I WANT MY CAR FIXED. SO THEY SEND ME TO ANOTHER EMPLOYEE . HE TRYING HIS BEST TO FIND ANY EXCUSE TO NOT BE ABLE TO WORK ON IT. NEEDLESS TO REMIND U I PURCHASED A BUMPER TO BUMPER WARRANTY WHEN I BOUGHT THE CAR I PAID AN EXTRA $2,400. SO THE EMPLOYEE IS TELLING ME IT DOES NOT COVER THE BUMPER IT ONLY COVERS ELECTRICAL COMPONENTS BETWEEN THE BUMPER. SO I WAS LIED TO WHEN I BOUGHT THE WARRANTY. BESIDES THAT HE THEN TELLS ME THAT IT WILL BE $150 JUST TO CHECK MY HEADLIGHTS EVEN TO HE ALREADY CHECKED WITH ANOTHER SRX AND SAID THAT THEY WHERE REALLY DIM COMPARED TO THE OTHER USED SRX. BUT HE WANT TO CHARGE ME $150 JUST TO CHECK FOR ELECTRICAL PROBLEMS AND CHARGE ME $21 A BULB. NEEDLESS TO SAY I WAITED ANOTHER 2 HOURS I WAS THERE FOR 4 HOURS AND NOBODY TRIED TO FIX NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102422June 18, 2018
UNKNOWN OR OTHER
MY 2014 CADILLAC CUE SCREEN HAS DEVELOPED SPIDER WEB CRACKS WHICH PREVENT ME FROM SEEING THROUGH THE SCREEN. THIS HAS BECOME A SAFETY ISSUE BECAUSE I AM UNABLE TO VIEW THE BACKUP CAMERAS. THIS IS A KNOWN ISSUE WITH CADILLAC WITH NUMEROUS COMPLAINTS. I HAVE ONLY 35,000 MILES ON MY CAR. ONE DAY AFTER LEAVING MY CAR OUTSIDE DURING A HOT DAY, THE CRACKS APPEARED. CADILLAC/GM SHOULD BE RESPONSIBLE FOR THIS DEFECTIVE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102179June 15, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CADILLAC CUE (INFORMATION/NAVIGATION/AIR CONDITION SYSTEM) DEVELOPED SPIDER WEB TYPE CRACKS INSIDE THE SCREEN; THIS MAKES IT HARD TO SEE OR USE CONTROL FEATURES. I WENT ONLINE AND FOUND HUNDREDS OF PEOPLE ARE HAVING THE SAME ISSUE. ONE PERSON HAS ONLY 19,000 MILES AND HAS THE WEB LIKE CRACKS. IT WAS 90 WHEN I GOT INTO MY CAR AND SAW A FEW OF THESE CRACKS (THESE CRACKS ARE SMOOTH TO TOUCH ON SCREEN), BUT A WEEK LATER IT'S GOTTEN BIGGER. A SOURCE SAYS IT'S A FACTORY DEFECT, AND THAT THE CRACKS ARE THER GLUE OR ADHESIVE HAS DISSIPATED, AND IS DETACHING THE SCREEN FROM THE ACTUAL COMPONENT. I HAVE 44,000 MILES ON MY VEHICLE ... IT STAYS UNDER THE CARPORT, BUT IS STILL HAVING THIS ISSUE. WITH SO MANY PEOPLE COMPLAINING AND POSTING PICTURES ON GENERAL MOTORS DISCUSSION THREAD, ONE WOULD THINK SOMETHING WOULD'VE GOTTEN DONE. AS STATED BEFORE, IT WAS A SMALL LINE AND IT'S CONSTANTLY SPREADING THROUGHOUT THE CADILLAC CUE SCREEN. IT'S A SIMPLE ISSUE, BUT SHOULD CONSUMERS HAVE TO PAY THE DEALERSHIP FOR SOMETHING THEY HAVE NO CONTROL OVER? HERE IS THE LINK WITH OTHERS COMPLAINING ABOUT THER SAME THING. HTTPS://WWW.CADILLACFORUM.COM/FORUM/CADILLAC-SRX-10/CUE-SCREEN-SPIDER-WEBBING-16740/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101853June 14, 2018
STRUCTURE:BODY
I WAS PARKED IN A RESIDENTIAL DRIVEWAY AND OPENED THE REAR LIFTGATE TO REMOVE MY SON'S HOCKEY BAG FROM THE BACK. I WAS LEANING IN PRETTY FAR BECAUSE THE BAG HAD SLID TOWARD THE BACKSEAT, WHEN THE LIFTGATE CLOSED ON ITS OWN. I HAD NOT PRESSED ANY BUTTONS, NO ONE ELSE WAS IN THE VEHICLE OR AROUND. THE LIFTGATE HIT ME IN THE BACK AND PUSHED ME FORWARD AS IT CONTINUED TO CLOSE. I WAS PINNED (WITH HALF OF MY BODY IN THE CAR AND HALF OUT OF THE CAR) AND THE DOOR WAS CONTINUING TO CLOSE. MY LEFT ARM WAS STUCK UNDER ME. I WAS EVENTUALLY ABLE TO TURN SLIGHTLY AND USED MY RIGHT ARM AND RIGHT HIP TO TRY TO OPN THE HATCH. IT DID EVENTUALLY START TO OPEN. I WAS RELIEVED AND TOOK A DEEP BREATH AND THEN STARTED TO RETRIEVE THE HOCKEY BACK WHEN I REALIZED IT HAD CLOSED AGAIN. THIS TIME WAS EVEN WORSE AS I WAS COMPLETELY PINNED. I TRIED TO ROTATE AND USE MY RIGHT HIP AGAIN. I HONESTLY THOUGH MY CAR WAS GOING TO KILL ME. THE DOOR DID EVENTUALLY OPEN AGAIN AND THAT TIME I IMMEDIATELY GOT OUT OF THE CAR. I WATCHED AS THE HATCH OPENED AND THEN IMMEDIATELY CLOSED AGAIN. (THANKFULLY, WITHOUT ME IN IT THIS TIME.) I IMMEDIATELY CALLED MY DEALERSHIP. THEY MADE AN APPOINTMENT FOR ME IN ONE WEEK, SO I DID NOT USE THE HATCH AGAIN. I ALSO CALLED GM CUSTOMER SERVICE AS I WAS VERY CONCERNED THAT THIS COULD KILL SOMEONE. THE AGENT SAID SHE HAD NEVER HEARD OF THIS HAPPENING. I LATER FOUND OUT THAT THIS HAS HAPPENED FREQUENTLY AND THAT THE RIGHT STRUT IN MY LIFTGATE WOULD BE THE PROBLEM. SURE ENOUGH THE DEALER CONFIRMED THE PROBLEM AND REPAIRED IT AT MY EXPENSE. NOW, GM HAS PASSED ME FROM AGENT TO AGENT AND HAS DONE NOTHING FOR ME. THEY SAID THAT I "HAVE AN OBLIGATION AND RESPONSIBILITY TO ENSURE THAT THE SUBJECT VEHICLE AND ITS RELATED COMPONENTS ARE MAINTAINED AND PRESERVED IN THEIR IMMEDIATE POST-INCIDENT CONDITION.." I HAD IT FIXED BECASUE IT WOULD BE IRRESPONSIBLE NOT TO.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11101916June 14, 2018
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE SO DIM THAT AT NIGHT WHEN ON YOU CANNOT SEE THE ROAD OR ANYTHING IN FRONT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100767June 10, 2018
EXTERIOR LIGHTING
HEAD LAMP IS WET INSIDE THE HOUSEING AND CONDENSATION IS COLLECTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100673June 9, 2018
FUEL/PROPULSION SYSTEM, WHEELS, UNKNOWN OR OTHER
THE BEARINGS ON TWO OF THE TIRES THE EMISSIONS IS GIVING ME TROUBLE I TOOK IT TO A MECHANIC WHO CHANGED EVERYTHING CAR WILL NOT PASS INSPECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100576June 8, 2018
STRUCTURE:BODY, EXTERIOR LIGHTING
HEADLIGNTS ARE SO DIM ON MY VEHICLE, WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. I HAVE TO USE MY BRIGHT LIGHTS. I HAVE GONE TO THE ACTUAL CADILLAC SEWELL DEALERSHIP, THEY AGREED WITH ME THAT THE LIGHTS ON BOTH HEADLIGHTS ARE WAY TOO DIM. I ASKED THEM TO PLACE A BRIGHTER LIGHTBULB, BUT THEY SAID THEY WOULD BE UNABLE TO DO THAT SINCE IT'S AN ELECTRICAL ISSUE WITH THE ENTIRE LIGHT FIXTURE. THEY SAID IT WAS COMMON WITH THIS MAKE AND MODEL, AND REPLACING THE ENTIRE LIGHT FIXTURE WAS $1500 PER HEADLIGHT, MAKING $3000 TO MAKE HEADLIGHTS SAFE FOR NIGHT DRIVING. IT APPEARS THIS IS A MANUFACTURING ISSUE, THEY ARE TRYING TO MAKE THE CONSUMER PAY FOR FOR A PROBLEM NOT CAUSED BY THE CONSUMER. THEY MENTIONED THEY HAVE BEEN SEEING THIS ISSUE WITH MANY OF MY CAR AND MAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100059June 5, 2018
EXTERIOR LIGHTING
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT NIGHT, THE CAR HAS A FEATURE TO SWITCH BETWEEN HIGH BEAM HEADLIGHTS AND LOW BEAM HEADLIGHTS. THE FEATURE WORKS FINE, HOWEVER, THE DIFFERENCE BETWEEN THE HIGH BEAM LIGHT AND THE LOW BEAM LIGHT IS EXTREMELY DRAMATIC AND THIS MAKES IT ALMOST IMPOSSIBLE FOR A PERSONS EYES TO READJUST AND FOCUS TO SEE AT THE LOW BEAM SETTING. THE LOW BEAM LIGHTS ARE DANGEROUSLY DIM. THEY DO NOT ILLUMINATE THE STOP SIGNS AS THE DRIVER APPROACHES. I HAD TO SLOW DOWN TO A DANGEROUSLY SLOW SPEED IN ORDER TO SEE THE STREET SIGNS. I BOUGHT THE CAR 5 DAYS AGO USED AND DIDN'T REALIZE THAT THIS WAS A PROBLEM FOR THIS PARTICULAR CAR. IN THE PAST 4 DAYS, I HAVE HAD THE CAR BACK TO THE DEALER 3 TIMES TO SEE IF THEY CAN HELP GET THE LOW BEAMS ANY BRIGHTER. THEY CANNOT!! THE SERVICE MANAGER CAME OUT TO TALK WITH ME AND SHOWED ME PICTURES OF THE 'HOUSING' FOR THE LOW BEAM LIGHTS AND THERE ARE METAL BRACKETS IN THE WAY OF THE LIGHT, WHICH HE EXPLAINED WILL FORCE THE LIGHT TO CAST TOO FAR DOWN. THIS IS WHY STREET SIGNS ARE IMPOSSIBLE TO READ AT NIGHT WHILE DRIVING THIS CAR. PLEASE RECALL IT AND FIX THIS PROBLEM! THE SERVICE MANAGER DID NOT GIVE ME A COPY OF THE PICTURES OR I WOULD INCLUDE THEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099278June 2, 2018
EXTERIOR LIGHTING
EXCESSIVE MOISTURES INSIDE HEADLIGHT HOUSINGS. THE HEADLIGHTS ARE SO DIM THAT NIGHT DRVIG IS NO LONGER SAFE. FINALLY THIS WEEK THE DRIVER SIDE HEADLIGHT IS DEAD. THE PASSENGER SIDE LIGHT WAS REPLACE YEARS SGO WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THIS HAS BEEN A SLOW PROGRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099193June 1, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE CADILLAC USER EXPERIENCE (CUE) SCREEN WAS CRACKED. AS A RESULT, THE VARIOUS FUNCTIONS THAT THE CUE SCREEN CONTROLLED WERE NO LONGER FUNCTIONAL. THE FAILURE OCCURRED WHILE AT A GOODYEAR REPAIR FACILITY. THE GOODYEAR TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO EXTREME TEMPERATURES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098948May 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CRUISE CONTROL SHUTS OFF WHILE DRIVING. CRUISE CONTROL AND SPEED ODOMETER HAS DIFFERENT READINGS. 7 MILES DIFFERENT IN READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099007May 31, 2018
EXTERIOR LIGHTING
HALOGEN FACTORY HEADLIGHTS ARE SO DIM THAT CAUSES VERY POOR VISIBILITY. HAVE INVESTIGATED AND FOUND INFORMATION THAT IT IS A PROBLEM WITH CADILLAC SRX'S 2010-2015 MODELS. GM SHOULD HAVE A RECALL AND FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098036May 25, 2018
SERVICE BRAKES
ONCE YOU BRAKE IT STAYS APPLIED , BRAKE LIGHT STAYS ON, THE BRAKE PEDAL DOES NOT RAISE ONCE YOU BRAKE BUT IT STAYS APPLIED, THAT WAY CAR DOES NOT GET APPROPRIATE SPEED BUT IT BRAKES ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097786May 24, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE SO BAD DRIVE CAN NOT SEE UNLESS HIGH BEAMS ARE ON. ONCOMING DRIVERS CAN NOT SEE THE AUTO AT NIGHT. THIS IS AN ACCIDENT WAITING TO HAPPEN. WAS TOLD BY CADILLAC IT WOULD BE $200 OR MORE TO REPLACE THE LOW BEAM LIGHTS. ALMOST COLLIDED HEAD ON INTO ANOTHER CAR ON THE TACONIC PARKWAY COULD NOT SEE WHERE THE ROAD WAS AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097623May 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, EXTERIOR LIGHTING
UNSAFE DEFECTED HEADLIGHTS. TODAY, I HAD A TECH AT CLAUDE NOLAN CADILLAC JACKSONVILLE, FL CHECK THE HEADLIGHTS AND THE CUE-SYSTEM ON MY 2013 SRX MODEL. THE TECH-ADVISER INFORMED ME THAT I NEED HEADLAMPS THAT COST $1200 EACH AND THREE DOWNLOADS TO FIX THE CUE TECHNOLOGY SYSTEM ISSUE. WHAT? THESE ISSUES ARE WELL DOCUMENTED AS ONGOING ISSUES. WHY ARE WE...THE CUSTOMERS ADDRESSING GENERAL MOTORS (GM) NOTED DEFECT/ISSUE SURROUNDING THE SRX 2013 MODEL? I WILL USE SOCIAL MEDIA TO INFORM FOLKS AND POTENTIAL BUYERS TO BEWARE OF THIS SAFETY ISSUE. GM IS NOT BEING ACCOUNTABLE NOR RESPONSIBLE. THE SRX 2013 MODEL IS AN UNSAFE VEHICLE DUE TO THEIR HEADLIGHTS: A RECALL IS NEEDED FOR THIS DEFECT (THAT'S THE RIGHT THING TO DO). BUYERS BEWARE OF ANY OTHER GM-CADILLAC MODELS; NOT TO MENTION THE CADILLAC-CUE SYSTEM EXPERIENCE THAT FREEZE OR CYCLE AUTOMATICALLY WITHOUT TOUCH. AS A CONSUMER, I SUPPORTED GM-AMERICAN CARS (NOT AFTER THIS). REMEMBER GM, YOU CAN MEASURE LOST REVENUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097706May 23, 2018
POWER TRAIN, SUSPENSION
APPROXIMATELY 3 WEEKS AGO, MY 2010 CADILLAC SRX STARTED VIBRATING SHUTTERING WHEN DOWN SHIFTING BETWEEN 20-25 MPH. I TOOK INTO DEALER WHO STATED NEEDS NEW TRANSMISSION AT 84K MILES. JUST TODAY, IT STARTED VIBRATING HARD DOWN SHIFTING AT 40 MPH. I HAD TRACTION CONTROL ISSUES AROUND 61K MILES WHICH WAS COVERED UNDER WARRANTY, SENSOR FAILURES, SUSPENSION AND ACCUMULATOR FAILURE AT 66K MILES AND A/C ACTUATOR FAULTY AT 48K MILES. MOST REPAIRS ON ANY VEHICLE I HAVE EVER OWNED AND THIS IS GMA TOP OF THE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac SRX