Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11253872September 9, 2019
AIR BAGS
CADILLAC/GENERAL MOTORS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD*JS*JS*JS*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253251September 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT CALLED QUALITY BUICK GMC AT 877-561-7727 (LOCATED AT 1620 HOMER ADAMS PKWY, ALTON, IL 62002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252345August 29, 2019
UNKNOWN OR OTHER
AFTER A COMPLETE STOP I TURNED LEFT INTO A STORE PARKING LOT. DRIVING FOWARD TO FIND A PARKING SPOT AND THE TRUCK SHUT OFF WITHOUT WARNING AND ROLLED TO A STOP NO WARNING LIGHTS WERE ON AND THE PUSH START LIGHT WAS STILL LIT UP GREEN I PUT IT INTO PARK AND PUSHED THE START ENGINE BUTTON AND IT STARTED RIGHT AWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251962August 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AT THE SPEED OF 75MPH, THEN ALL OF A SUDDEN I WAS REDUCED TO 30MPH. MY DISPLAY INFORMATION READ STABILITRAK SERVICE, REDUCED SPEED. MY CONCERN IS THAT MY FAMILY AND I COULD HAVE BEEN KILLED DUE TO THIS DANGEROUS SITUATION. I FEEL THAT THIS PROBLEM NEEDS TO BE RECALLED. SOMEBODY OUT ON THE HIGHWAYS WILL BE INJURED OR KILLED IF SOMETHING IS NOT DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251843August 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246483August 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000(AIR BAGS). LANDERS CHEVROLET CADILLAC OF JOPLIN (4630 E 32ND ST, JOPLIN, MO 64804, 417-317-5175) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246081August 23, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRESTVIEW CADILLAC (2700 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 966-7441) NUMEROUS TIMES WITHIN THE LAST FOUR YEARS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246091August 23, 2019
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM GM IN JULY OF 2016. SINCE JULY 2016 I HAVE MADE 5 PHONE CALLS TO CADILLAC AND 6 CALLS TO LOCAL DEALER ABOUT THIS RECALL. ALWAYS RESPOND WITH NO PARTS YET. 3 YEARS AND NO PARTS. I AM DRIVING THIS CAR UNDER GREAT STRESS NOT KNOWING WHEN IT WILL EXPLODE. I CANNOT SELL THIS CAR. WHAT AM I TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245178August 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED AND THE MANUFACTURER WAS NOTIFIED. THE VIN INDICATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245191August 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO QUALITY BUICK GMC (1620 HOMER M ADAMS PKWY, ALTON, IL 62002, (618) 465-8881) WHERE IT WAS DETERMINED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245044August 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
2007 CADILLAC ESCALADE APPARENTLY WAS BUILT WITH SEVERE CAMSHAFT AND BEARING ISSUE. 1ST. STABILITRAK, TRACTION CONTROL LIGHT AND WARNING. STRAIGHT AND LEVEL DRIVING ON CLEAR DRY DAY. THIS IS WHEN ENGINE WAS RUNNING ON HIGHWAY AND ENGINE FULLY AT OPERATING TEMPERATURE. THIS FORCED TRANSMISSION/ENGINE INTO LIMP MODE. MCCADDON DEALERSHIP INSTALLED COMPLETE TRANSMISSION COST OVER $8,000---- ISSUE CAME BACK. THEN THEY REPLACED FUEL PUMP. THEN THEY REPLACED OIL PUMP WHICH SEEMED TO FIX ISSUE, COST $2084.04. NOW AT 225,000 MILES OIL PRESSURE LOW, STOP ENGINE LIGHT, AND WARNING GONG. NO OIL LEAKS, OIL LEVELS ALWAYS WATCHED AND MAINTAINED WITH REGULAR CHANGES. TOOK INTO DEALERSHIP THINKING THEY WOULD REPLACE OIL PRESSURE SENSOR. INSTEAD THEY CHARGED 130.00 TO DIAGNOSE THAT ENGINE WAS LOSING PRESSURE. THEIR SOLUTION, REPLACE ENGINE AT COST OF $10,000. NOW ONLINE SEARCH INDICATES THAT THIS IS ACTUALLY CAUSED BY BAD CAMSHAFTS AND BEARINGS. NOT SURE WHAT I WILL DO, BUT DOUBT I WILL PAY DEALERSHIP TO REPLACE ENGINE AT COST OF $10,K. GM NEEDS TO OWN UP TO DEFECTIVE PART AND RECALL. SOME WOULD SAY WHAT DO YOU EXPECT FROM CAR WITH OVER 200K MILES? I EXPECT IT TO BE DIAGNOSED CORRECTLY, ROOT CAUSE IDENTIFIED AND FIXED FIRST TIME. OR AT LEAST 2ND TIME, OR 3RD TIME. OTHER BILLS ON THIS CAR FOR VARIOUS THINGS FROM MANIFOLD BOLTS $1220 WHICH INCLUDED A POWER STEERING HOSE, AXLE WHEEL BEARING $704, BALL JOINTS, $2015,ENGINE SEALS$831.77.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245057August 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DEVOE CADILLAC (4100 TAMIAMI TRAIL N, NAPLES, FL 34103, (888) 571-5034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 95436748446 AND 83462162907. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244489August 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CADILLAC (1584 US-22, WATCHUNG, NJ 07069, (908) 747-4356) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244297August 15, 2019
POWER TRAIN
CAR, AT TIMES, FAILS TO ENGAGE INTO DRIVE, WHEN AT A STOP. ALSO, WHILE DRIVING, CAR, AT TIMES, WILL NOT ADVANCE TO THE NEXT GEAR UPON ACCELERATION. ALSO, WHILE DRIVING AT CONSTANT SPEED, CAR SHUDDERS AND CANNOT MAINTAIN THE PROPER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243844August 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PURCHASED ON MARCH 14, 2019, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243925August 14, 2019
AIR BAGS
TAKATA RECALL PASSENGER AIRBAG REPLACEMENT GM STILL HASN'T DONE ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243508August 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT ADDITIONAL TESTING WAS COMPLETED BY A THIRD PARTY, AND THE VEHICLES WERE CONSIDERED SAFE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243715August 13, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. EVERY TIME THE CONTACT PARKED AND LOCKED THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ED MORSE CADILLAC TAMPA (101 E FLETCHER AVE, TAMPA, FL 33612, (813) 556-7287) FOUR TIMES WHILE UNDER THE WARRANTY. THE DEALER REPLACED THE SENSOR UNDER THE BRAKE PEDAL TWICE. DURING THE THIRD VISIT, THE DEALER REPLACED THE WIRES AFTER SPEAKING WITH THE MANUFACTURER; HOWEVER, THE FAILURE STILL PERSISTED. DURING THE FOURTH VISIT, THE DEALER KEPT THE VEHICLE FOR 28 DAYS, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243743August 13, 2019
AIR BAGS
NOTHING HAPPENED I WANT THIS FIXED BEFORE IT DOES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243774August 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE AT A STOP LIGHT, THE VEHICLE SEIZED. IN ADDITION, THE VEHICLE FAILED TO START ON OCCASION AND THE CHECK ENGINE INDICATOR HAD BEEN ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO EARNHARDT BUICK GMC (6501 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-951-8200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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