Buick Regal Complaints

3,261 consumer complaints on file.

#10967633March 21, 2017
INTERIOR LIGHTING, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING, THE INTERIOR LIGHTING TURNED ON AND OFF WITHOUT WARNING. ADDITIONALLY, THE RADIO SPONTANEOUSLY TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967241March 20, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966428March 17, 2017
POWER TRAIN, UNKNOWN OR OTHER
MY VEHICLE ISSUE IS THAT THE EXHAUST VALVES WERE BENT DUE TO A VALVE COVER BOLT THAT RELEASED AND DAMAGED HEAD VALVES AND HEAD ON MOTOR. THIS IS A FACTORY ISSUE DUE TO THE BOLT RELEASING. I AM BEING HELD RESPONSIBLE FOR VEHICLE AND ONLY OWNED VEHICLE FOR LESS THEN 2 YEARS. FOR REPLACEMENT HEAD COST AND OR REPLACING THE MOTOR ITSELF IS A COSTLY SITUATION. MY VEHICLE WAS PARKED IN CITY LIMITS AND WHEN ATTEMPTING TO START,WOULD TRY TO TURN OVER BUT JUST KEEP SPINNING WITHOUT FULL CRANK. I SHOULDN'T BE REPLACING THE MOTOR ON VEHICLE THAT IS STILL WELL UNDER 100,000 MILES AND NO MAJOR ISSUE PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959613March 8, 2017
EXTERIOR LIGHTING
POLICE STOPPED ME DUE TO MISSING PASSENGER HEADLAMP. AS I WAS REPLACING SAID HEADLIGHT, UPON CLOSER INSPECTION, I NOTICED THAT THE BULB WIRE HARNESS WERE BURNT BLACK. THE SMELL OF BURNING WAS DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959056March 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TIMING CHAIN WAS STRETCHED, WHICH CAUSED A KNOCKING AND TICKING NOISE FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ASSOCIATED WITH THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA TO SEE IF THE VEHICLE COULD BE REPAIRED PER A TECHNICAL SERVICE BULLETIN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958766March 6, 2017
SERVICE BRAKES
WHEN DRIVING THE VEHICLE, THE BRAKES BECOME SO HOT THAT THE ROTORS WILL GLOW RED. THIS WOULD NORMALLY BE A HUNG UP CALLIPER BUT IT SEEMS TO MOVE TO DIFFERENT SIDES OF THE CAR AND DIFFERENT WHEELS. UPON LETTING THE VEHICLE SIT FOR LONG PERIODS OF TIME, THE ROTOR WILL COOL OFF. THE ONLY PROBLEM IS THAT YOU NEVER KNOW WHEN OR WHERE THE ROTORS WILL GET THAT HOT AND THE CARS DRIVING AND BRAKING ARE ADVERSELY AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958019March 2, 2017
ENGINE
WHEN AT A STOP SIGN MY VEHICLE DIED. I WAS ABLE TO RESTART IT BUT AT SLOW SPEEDS IT CONTINUED TO DIE. ON THE WAY HOME, AT HIGHWAY SPEEDS THE CAR PERFORMED FINE. AT SLOW SPEEDS THE REST OF THE DAY AND DURING A TEST DRIVE THE NEXT DAY, AFTER ABOUT 10 MINUTES, THE VEHICLE DIED ALMOST CONTINUOUSLY, LOSING POWER STEERING ETC. TO GET HOME I HAD TO KEEP A FOOT ON THE GAS WHILE BRAKING/TURNING AND STOPPED TO KEEP THE IDLE SPEED UP. I WAS ABLE TO GET IT TO THE DEALER THE NEXT DAY. THE DIAGNOSTIC CHECK REVEALED A P0010 FAILURE CODE FROM WHICH THEY FOUND THE INTAKE CAMSHAFT ACTUATOR SOLENOID WAS SHORTED. THEY REPLACED IT AND CURRENTLY IT IS OPERATING FINE. THEY INDICATED IT WAS NOT COVERED UNDER WARRANTY AND NOT SUBJECT TO THE SPECIFIC VEHICLE RECALL THAT I RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957464February 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE BEEN. AND NOW I SEE ON THE FORUM THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, BUICK ISN'T DOING ANYTHING ABOUT IT, DOES THIS FALL UNDER THE LEMON LAW, HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954729February 28, 2017
UNKNOWN OR OTHER
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR RECALL NOTICE - VEHICLE VANDALIZED AT DEALERSHIP - REFUSES TO BE HELD RESPONSIBLE FOR DAMAGES. *SMD THE CONSUMER DID NOT REFERENCE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957664February 28, 2017
ENGINE
TL* THE CONTACT OWNED A 1999 BUICK REGAL. AFTER DRIVING AND PARKING THE VEHICLE, SMOKE AND FLAMES APPEARED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THERE WAS A RECALL REGARDING THE FAILURE, BUT THE CONTACT RECEIVED THE NOTIFICATION TOO LATE. THE RECALL INFORMATION AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10956124February 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. AFTER STARTING THE ENGINE, A LOUD BOOMING SOUND WAS HEARD COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT DISCOVERED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE) ON SEPTEMBER 20, 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS 232,000. UPDATED 05/16/17*LJ *CN THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED UNDER RECALL THE UPPER INTAKE MANIFOLD EXPLODED. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10955109February 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE CONTACT OBSERVED AN ABNORMAL SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CONDUCT AN OIL CONSUMPTION TEST OVER THE NEXT TWO MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953933February 10, 2017
ENGINE, UNKNOWN OR OTHER
THE ENGINE CAUGHT ON FIRE NO MORE THAN 3MINUTES AFTER I PARKED THE CAR. THE VALVE COVER RECALL WAS REPAIRED IN 2016. CAR WAS RUNNING FINE. I JUST HAPPENED TO GO BACK OUT TO THE CAR TO GET MY CELL PHONE WHEN I SAW SMOKE. I OPEN THE HOOD AND SAW FLAMES. I USED A FIRE EXTINGUISHER TO OUT HE FLAME OUT. NOW THE CAR STARTS BUT RUNS TOO ROUGH TO EVEN TRUST TO DRIVE IT! WHY HAVE THE RECALL IF IT WAS GOING TO CATCH FIRE ANYWAYS!
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10950332February 8, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949528February 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE HAVE LOST OUR INSTRUMENT LIGHTS MANY TIMES WHILE TRAVELING AND AT MANY DIFFERENT SPEEDS, ACCOMPANIED BY THE SMELL OF HOT ELECTRICAL WIRING, I AM 88YRS. OF AGE AND MY WIFE 83YRS. OF AGE AND WHEN THIS HAPPENS TO HER OR MYSELF WHEN TRAVELING IT IS A HUGE SAFETY CONCERN, WE ARE AFRAID IT MY CAUSE THE LOSS OF OUR LIVES AS A RESULT. WE HAVE CONTACTED GM ABOUT THIS. THEIR REPRESENTATIVE DID NOT EXPRESS CONCERN, AND MORE OR LESS STATED IF WE DID NOT FEEL COMFORTABLE DRIVING WE SHOULD PARK IT AND NOT DRIVE IT. WE LIVE ON FIXED INCOME WE HAVE NOTHING ELSE TO DRIVE AND CANNOT GET GM TO FIX OUR VEHICLE.THE CAR IS ALWAYS IN MOTION WHEN THIS HAPPENS AND HAPPENS AT ALL DIFFERENT SPEEDS, HIGHWAYS, AND CITY STREETS. WITH NO WAY TO JUDGE YOUR SPEED. GM SAFETY RECALL #30710- WIRING HARNESS. GMS ANSWER IS INCOMPLETE: REMEDY NOT YET AVAILABLE. PLEASE HELP!!!!!!! THIS PROBLEM HAPPENS WITH REGULARITY AND WE ARE CONCERNED THE CAR WILL CATCH FIRE SOMEDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949491February 3, 2017
ELECTRICAL SYSTEM
UNANNOUNCED TO PURCHASERS, THE BUICK REGAL HAS A REDUNDANT AND DEFECTIVE SECURITY IGNITION SYSTEM THAT PREVENTS THE VEHICLE FROM BEING ABLE TO START WITH THE KEY AFTER THE BATTERY IS DISCONNECTED. IT MUST NOW BE TAKEN TO A DEALERSHIP TO BE DIAGNOSED AND FOR A COSTLY REPAIR. IT WAS STATIONARY, AND THE BATTERY DRAINED DOWN WITH A PHONE CHARGER HOOKED UP. EVEN FOLLOWING THE FACTORY KEY SEQUENCE, THE BATTERY RUNS DOWN BEFORE THE CODE CAN BE CLEARED AND RE-ESTABLISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948891February 1, 2017
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE THE VEHICLE WAS UNDERGOING SCHEDULED MAINTENANCE, THE MECHANIC NOTICED AN OIL LEAK EMERGING FROM THE REAR VALVE COVER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED APPROXIMATELY ONE YEAR AGO FOR THE FRONT VALVE COVER PER A RECALL, BUT THE FAILURE RECURRED. THE RECALL DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948395January 30, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO INDEPENDENTLY REDUCE SPEED WITHOUT WARNING. THE CONTACT PULLED OVER AND SHUT OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE BEGAN TO SMOKE AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10947020January 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946360January 19, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ THE CONSUMER STATED THE RADIO HE WAS SOLD WAS USED WHICH LIMITED THE CHANNELS THAT SHOULD BE ACCESSIBLE. UPDATED 08/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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