Buick Regal Complaints

3,261 consumer complaints on file.

#11003418July 6, 2017
ENGINE
ONLY 64,000 MILES ON THE CAR AND THE ENGINE LIGHT CAME ON AND THE TIMING CHAIN WAS BAD. I BELIEVE IT IS A DEFECTIVE TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003423July 6, 2017
ENGINE, POWER TRAIN
BUICK REGAL 2011 IS CURRENTLY AT 67K, THE VEHICLE HAD TRANSMISSION REPLACED AT 63K. THE AUTOMOBILE CONTINUES TO STALL AS THERE SEEMS TO BE CONCERNS RELATED TO THE ACCELERATION/POWER OF THE CAR AT TIMES, VEHICLE DOESN'T DISPLAY THE POWER IT SHOULD BE DRIVING WITH. IN ADDITION AUTOMOBILE IS MAKING A SQUEAKING NOISE FROM THE WATER PUMP OR BELT WHEN VEHICLE AIR CONDITIONING IS RAN (EITHER IN MOTION OR STATIONARY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000223June 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND STALLING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WRIGHT CHEVROLET BUICK WHERE IT WAS DIAGNOSED THAT THE BALANCED CHAIN WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXPLAINED THAT THE REMEDY WOULD BE AT THE CONTACT'S EXPENSE. IF A RECALL OCCURRED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995588June 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT TOOK THE VEHICLE THE DEALER (INTEGRITY DODGE LOCATED ON 6025 INTERNATIONAL DR, CHATTANOOGA, TN) FOR A RECALL REPAIR. THE TECHNICIAN REMOVED THE GRAY COVER GASKET FROM THE ENGINE AND INFORMED THE CONTACT THAT EVERYTHING WAS OK WITH THE ENGINE. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN TO WALMART FOR SERVICE, THE TECHNICIAN FOUND A LEAK COMING FROM THE TAP OF THE ENGINE COVER AND STATED THAT THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN A RECALL FOR THE ENGINE AND ENGINE COOLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994283June 10, 2017
EXTERIOR LIGHTING
TAKATA RECALL I NOTICED THAT THE DRIVER SIDE LIGHT KEEP GETTING CONDENSATION IN IT I NOTICED THAT EVERYBODY WHO HAVE THE GS MODEL HAS CONDENSATION IN CAUSING THE BALLAST TO FILL WITH WATER AND CAUSING THE BULB TO BURN OUT AND THE BALLAST AND BULB HAVE TO BE REPLACED BECAUSE OF WATER ENTERING INTO THE HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993978June 8, 2017
UNKNOWN OR OTHER
I RECEIVED A LETTER DATED NOVEMBER 2015 THAT THERE COULD BE A DEFECT IN MY THROTTLE POSITION SENSOR. THE SYMPTOMS WERE THAT THE CAR RAN ROUGH, REDUCED POWER, ENGINE LIGHT, ETC. AS SOON AS I RECEIVED THIS LETTER, AND WHILE MY CAR WAS STILL UNDER FACTORY WARRANTY, I TOOK THE CAR IN TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH MY VEHICLE. THERE WAS BUT I CONTINUED TO DRIVE. I THEN MADE SEVERAL OTHER CALLS TO GM UNTIL FINALLY THE CAR BEGAN TO REALLY SHOW SINGS OF A MALFUNCTION. IT IS STALLING WHILE DRIVING DOWN THE ROAD. IT LUNGES FORWARD WITH GREAT FORCE NEARLY SENDING MY DAUGHTER AND I THROUGH A STORE FRONT WINDOW. THEN IT JUST STARTED STALLING EVERY COUPLE FEET. ALL OF THE SYMPTOMS POINTED TO THE THROTTLE POSITION SENSOR. I WENT TO AUTO ZONE AND O'REILLEYS AND THEY BOTH CAME UP WITH THE SAME CODES P0420 AND P0301 WHICH LEADS TO THE THROTTLE POSITION SENSOR BUT THE DEALERSHIP SAID IF A SPECIFIC CODE DIDN'T COME UP, THEN IT WOULDN'T BE COVERED. OF COURSE THEY SAID THE CODE DIDN'T COME UP AND THAT I WOULD OWE THEM FOR THE DIAGNOSTIC PLUS THEY TOLD ME IT WAS LUNGING FORWARD BECAUSE OF THE OIL LEVEL. NOW I'M NOT A MECHANIC NOR A BRAIN SURGEON BUT I CERTAINLY DO KNOW THAT LOW OIL LEVELS WILL NOT CAUSE A CAR TO LUNGE FORWARD. I ASKED THE MANAGER AT BALLAS IF HE WAS "JUST GOING TO LET ME WALK OUT OF THERE WITH A DANGEROUS VEHICLE" AND HE SAID "THERE IS NOTHING I CAN DO". I'VE SEEN OTHER COMPLAINTS ON LINE WITH THE SAME PROBLEM. I PAID $144 FOR THEM TO DO ABSOLUTELY NOTHING TO MY CAR. IF IT WERE LOW ON OIL, WHY DIDN'T THEY JUST ADD OIL. NO, THEY PERFORMED A WHOLE OIL CHANGE WHICH I JUST HAD DONE LESS THAN A MONTH AGO. THEY KEPT SAYING "WELL, YOU DIDN'T BRING IT HERE, YOU WENT SOMEWHERE ELSE" SO? GM NEEDS TO RECALL THIS PART AND MAKE THEIR DEALERSHIPS REPLACE IT NO QUESTIONS ASKED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993854June 7, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
CAR COMPUTER IS SUCEPTIBLE TO HACKING AND REPROGRAMMING WHILE DRIVING SUSPENSION IS LOWERED OR RAISED ENGINE LOOSES POWER WHOLE CAR COMPONENTS RATTLE OR RADIO BASS LOUD WHILE DRIVING TRANSMISSION DOESNT SHIFT TO CORRECT GEAR STUCK ON SECOND OR THIRD AND GEAR SHIFT KNOB POPS UP WHILE DRIVING DEALER SAYS IS NORMAL BRAKES LOOSE PRESSURE TAKING LONG TO COMPLETE STOP ENGINE SHAKES WHILE IN MOTION OR IDLE RADIO AND OTHER COMPONENTS APPS TRACTION ABS DISABLED HACKED OR CONTROLLED WIRELESS/BT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991864May 26, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED ON A LOCAL STREET, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A PASSERBY NOTICED THE VEHICLE WAS ON FIRE AND CONTACTED THE FIRE AND POLICE DEPARTMENTS. A FIRE AND A POLICE REPORT WERE FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10991178May 23, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL - MY REGAL IS 2011. I HAVE NOT HAD ANY PROBLEMS PRIOR TO THIS. MY SERVICE STABILITRAK LIGH BEGAN COMING ON ALONG WITH ABS LIGHT. I ALSO EXPLAINED THE CHECK ENGINE LIGHT WOULD COME ON AFTER FILLING THE TANK AND IT REDUCED TO 3/4 OF TANK. LAST WEEK ALL LIGHTS CAME IN ON CAR AS I WAS PARKING. TOOK THE CAR INTO TO BE SERVICED. THE DEALER COMPLETED A DIAGNOSIS ADVISING I HAD A LEAK FROM MY FUEL PUMP. NEEDED NEW FUEL PUMP, FUEL INJECTORS. FOR THE ABS PROBLEM NEEDED NEW BEARINGS AND SENSORS. I DROVE AWAY FOR SECOND OPINION. THE NEXT DAY WHILE DRIVING SLOWED FOR A TRAFFIC LIGHT AND PRESSED GAS TO TAKE OFF THE CAR WOULD NOT ACCELERATE. THE ENGINE WAS RUNNING. I HAD TO TURN CAR ON AND BACK OFF TO GET TO MOVE TO THE CENTER OF THE ROAD DURING RUSH HOUR. I SAT THERE FOR A MIN. WAS ABLE CRACK AND GET TO A SAFE PLACE OFF THE MAJOR ROAD. I GOT A SECOND OPINION HAVING THE CAR TOWED TO FIRESTONE. THEY ALSO SAW A FUEL PUMP CODE AND MENTIONED THE TIMING CHAIN. I HAD CAR TOWED TO THE DEALER. THEY REPLACED THE FUEL PUMP ON MY WAY HOME ON THE INTERSTATE. I SLOWED FOR THE EXIT AND HIT THE GAS. THE CAR STALLED AGAIN. I WAS AFRAID AT THAT POINT. THE DEALER CANNOT TELL ME WHAT THE EXACT ISSUE IS WITH THE CAR. IT IS STILL THERE FOR DIAGNOSTIC NOW. THEY HAD TO ESCALATE AND STILL NO ANSWER. THEY ARE USING TRIAL AND ERROR TO RESOLVE THE ISSUE WHICH IS A DANGEROUS AND EXPENSIVE JOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986156May 17, 2017
ENGINE
1984 BUICK REGAL WITH 3800L V6. THE VALVE COVERS ARE LEAKING EXCESSIVE OIL ON THE EXHAUST MANIFOLD WHICH COULD START FIRE WHEN DRIVING, WHEN PARKED, WHEN THE ENGINE IS HOT! THE 97 THROUGHT 2004 BUICK REGALS WERE RECALLED FOR THIS EXACT SITUATION. WHY WAS THE 94 NOT RECALLED? HAS IT DUE TO AGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986191May 17, 2017
ENGINE
ENGINE CONSUMING OIL WITH NO LEAKS. TECH SAID THAT OIL IS PASSING THROUGH RINGS AND BURNING DURING COMBUSTION. MY CAR HAS 174000 MILES AND HAS BEEN WELL CARED FOR. I AM VERY UPSET THAT THE REMEDY FOR THIS IS TO OVERHAUL OR REPLACE THE ENGINE. ALSO, A/C DOESN'T WORK ANYMORE. TECH SAYS COMPRESSOR HAS FAILED. PLEASE REMEDY. LAST AMERICAN CAR I BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986129May 17, 2017
ENGINE
MY CAR STALLED WHILE DRIVING HOME FROM WORK ON THE FREEWAY, ALMOST CAUSING ME TO GET HIT BY THE CAR BEHIND ME. THE CAR HAD BEEN RUNNING FINE, THERE WERE NO INDICATOR/WARNING LIGHTS FLASHING ON MY DASH PRIOR TO THIS. I AND IT TOWED TO A MECHANIC CLOSE BY AND HE TOLD ME IT LOOKS LIKE THE TIMING CHAIN HAD BROKE. I BOUGHT THIS AS A CERTIFIED CAR AND HAVE ALWAYS HAD THE OIL CHANGED AS SOON AS THE VEHICLE INFORMATION LAMP INDICATED IT WAS DUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985028May 11, 2017
UNKNOWN OR OTHER
IGNITION SWITCH IS FAILING, CAUSING STALLS, AND FLASHING WARNING LIGHTS. WARNING LIGHTS CAME ON FOR JUST A SECOND OR 2 TODAY WHILE I WAS DRIVING AT HIGHWAY SPEED. IT STOPPED AT A STOP LIGHT AND I HAD TO START IT. IT KILLED IN A GARAGE, TURNING OFF THE HIGHWAY INTO A DRIVEWAY, AND SO ON. EVIDENTLY THIS IS A PROBLEM IN GM CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971348May 3, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO FAULTY DIRECT IGNITION HIGH PRESSURE FUEL PUMP. *LD THE CONSUMER STATED HE WAS ADVISED THAT HIS VEHICLE HAD THE SAME IGNITION HIGH PRESSURE FUEL PUMP THAT RESULTED IN A RECALL FOR GMC VEHICLES. THE CONSUMER BELIEVED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 05/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981232April 28, 2017
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING SLOW SPEEDS, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 06/21/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979641April 20, 2017
ELECTRICAL SYSTEM, ENGINE
REPLACED ENGINE A 2.4L LAF AND TRANSMISSION A 6T-50 WITH BAD TRANS @ 149K MILES ON 2011 BUICK REGAL. REPLACEMENT IS 2011 2.4L LAF ENGINE AND 6T-50 TRANS W/ 17K MILES. CAR NOW HAS P0089 AND P228D CODES AND WHINE FROM HIGH PRESSURE FUEL PUMP AS DESCRIBED IN #PIP5203A. TURNS OUT ORIGINAL ENGINE IS A 2010 ENGINE WITH ALL THE CAM CHAIN ISSUES SEEN IN OTHER NHTSA COMPLAINTS. TO ADD INSULT TO INJURY MY DEALER TELLS ME ECM CAN NOT BE REPROGRAMMED TO 2011 BECAUSE PROGRAMMING IS DRIVEN BY THE VIN# ONLY. MY ONLY CHOICE IS TO BUY THE PARTS FROM GM (ABOUT $1000) TO TURN MY ENGINE BACK INTO A 2010 ENGINE OR PAY A DEALER SEVERAL THOUSAND DOLLARS TO DO THE WORK. I`M IN A POSITION OF PAYING SEVERAL THOUSAND DOLLARS MORE FOR THE CAR THEN IT IS WORTH. THIS WAS TO BE MY RETIREMENT GIFT TO MYSELF, GUESS I WILL BE DRIVING MY 1997 PONTIAC GRAND AM UNTIL I DROP DEAD. THANKS GM, MY BRAND LOYALTY SURE PAYS OFF. MY ADVICE TO FUTURE CAR BUYERS, BUY ANOTHER BRAND!! P.S. I HOPE THIS CONSTITUTES SOME EMISSION VIOLATION AND THE EPA HITS GM WITH A MULTI MILLION DOLLAR FINE. P.S.S. IT DIES ON THE ROAD TO. WHERE IS MARRY B. WHEN YOU HER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979361April 19, 2017
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION ANTI-THEFT CHIP CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT HE REPLACED THE KEY, WHICH RESOLVED THE FAILURE FOR APPROXIMATELY ONE YEAR; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970912April 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL... WHILE DRIVING IN OUR CITY ALL INSTRUMENT PANEL LIGHT WENT TO FLASHING AND THE GAUGES WERE QUIVERING, BELLS WENT OFF AND MY CAR DIED RIGHT THERE IN THE TRAFFIC WHILE GOING 25 MPH. I HAD MY DAUGHTER AND GRANDSON IN THE CAR WITH ME AND BY THE GRACE OF GOD WE AVOIDED AN ACCIDENT. CAR WOULDN'T RESTART FOR ABOUT 10 MINUTES BUT EVENTUALLY DID WITH THE SAME THING HAPPENING WITH THE INSTRUMENT PANEL. DAUGHTER GOT THE CAR OFF THE ROAD. HUSBAND GOT THE CAR HOME AND LEFT IT. IT WOULDN'T START BACK THE NEXT DAY BUT AFTER CONTINUALLY TRYING IT EVENTUALLY STARTED BUT HAD A HORRIBLE GRINDING NOISE AND THE INSTRUMENT PANEL STILL GOING CRAZY. HUSBAND CALLED OUR LOCAL GARAGE WHILE I STARTED A SEARCH ON THE WEB FOR POSSIBLE EXPLANATIONS. I CAME ACROSS OTHERS WITH THE SAME COMPLAINT AS WE WERE EXPERIENCING AND FOUND THAT THEIR PROBLEM WAS THE IGNITION SWITCH. OUR LOCAL GARAGE SUGGESTED WE LOOK FOR GROUND WIRE PROBLEMS. I WATCHED A VIDEO OF A CAR DOING THE SAME THING MINE WAS DOING, THAT PERSON REPLACED THE IGNITION SWITCH AND ALL WAS WELL. I READ AND WATCHED A VIDEO OF WHERE ONE SAID TO TURN ON THE FLASHERS OR HEADLIGHTS BEFORE TRY TO START THE CAR, THIS ALLOWED THE CAR TO START WITH NO PROBLEMS. TRIED IT AND IT WORKED. ONE OTHER THING WITHOUT THE FLASHERS OR HEADLIGHTS ON, THE SIFTER IS LOCKED AND WILL NOT COME OUT OF PARK. CALLED OUR LOCAL DEALERSHIP ABOUT A RECALL AND WAS LAUGHED AT AND SPOKEN TO AS IF I WAS A CHILD. SHE SAID IF THERE WAS A PROBLEM WITH THE IGNITION SWITCH AND 1 PERSON HAD A COMPLAINT THERE WOULD HAVE BEEN A RECALL. I TOLD HER THERE WAS PLENTY DOCUMENTATION ON YOUTUBE TO GO WATCH IT. I AM READING MANY THAT ARE CALLING THIS AS A "DEATH TRAP" AND THAT SOME HAVE DIED BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970674April 5, 2017
UNKNOWN OR OTHER
MY SUNROOF SHATTERED WHEN DRIVING. SHARDS OF GLASS FELL DOWN ON THE DRIVER AND PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967434March 21, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LIGHT FAILED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HAD MELTED AND THE CONNECTOR WAS REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED AND THE SAME FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEAD LIGHT. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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