Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10648425October 17, 2014
AIR BAGS
THE PASSENGER AIR BAG WARNING LIGHT WILL COME ON WHEN I'M DRIVING AND NO ONE IS EVEN SITTING IN THE PASSENGER SEAT. ANYTHING SITTING ON THE SEAT WEIGHS MUCH LESS THAN THE 80 LBS SPECIFIED IN THE MANUAL. SOMETIMES THE LIGHT WILL COME ON WHEN I HAVE A PASSENGER SITTING THERE, INDICATING THAT THE AIR BAGS ARE OFF - WHEN THEY SHOULD BE ON!!! THERE IS NO EVENT THAT CONSISTENTLY TRIGGERS THE LIGHT COMING ON. I MIGHT BE TURNING OR SLOWING DOWN OR JUST DRIVING DOWN A STRAIGHT ROAD. SOMETIMES, THE LIGHT WILL STAY ON FOR A COUPLE OF MINUTES, AND SOMETIMES IT WILL STAY ON FOR MORE THAN TEN MINUTES. I'VE TAKEN MY CAR TO THE DEALER FIVE TIMES IN THE FOUR YEARS I'VE OWNED THE CAR, AND THE FIRST FOUR TIMES, THE DEALER FIXED IT AT NO CHARGE. THIS TIME, THE DEALER SAYS IT "HAS GONE ALL THE WAY DOWN TO THE PASSENGER DETECTION MODULE AND IT WILL COST YOU $1250 TO FIX IT." A PASSENGER DETECTION MODULES SOUNDS RATHER IMPORTANT TO ME, AND VERY MUCH A SAFETY ISSUE, BUT THE SERVICE MANAGER SAID THAT IF THERE'S NO RECALL, IT'S CUSTOMER PAY. WITH THE NUMBER OF COMPLAINTS MADE ON THIS SITE FOR THIS IDENTICAL ISSUE, I'D SAY IT'S HIGHLY LIKELY THAT THERE ARE MANY MORE CARS WITH THE SAME PROBLEM, BUT THEIR OWNERS JUST DON'T KNOW ABOUT THIS SITE. IS IT NECESSARY FOR A CERTAIN NUMBER OF COMPLAINTS BEFORE AN INVESTIGATION IS MADE? I GUESS MY HUSBAND WILL JUST HAVE TO TRUST HIS LUCK - HE'S THE ONE GENERALLY SITTING IN THE PASSENGER SEAT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648462October 17, 2014
ELECTRICAL SYSTEM, POWER TRAIN
AT AROUND 70 MPH THE DOORS UNLOCK AND LOCK AND THE TRANSMISSION SHIFTS TO NEUTRAL CAUSING THE ENGINE TO OVER REV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645062October 16, 2014
ELECTRICAL SYSTEM
NO INCIDENT/ACCIDENT. I RECEIVED A NOTICE IN THE MAIL IN AUGUST TO RECALL MY BUICK. I AM GETTING NERVOUS AS IT'S NOW OCTOBER AND NO "SECOND LETTER" TO SCHEDULE REPAIR. WHAT'S UP?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648182October 16, 2014
STEERING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648237October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AND THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER SCHEDULING AN APPOINTMENT WHERE THEY DID NOT HAVE AN APPROXIMATE DATE FOR THE PARTS TO BE AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644034October 15, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION KEY AND BRAKE PADS RECALL NOTICES. *SMD THE CONSUMER STATED THE ROTORS WERE MADE OF POOR MATERIAL. WHICH RESULTED IN PREMATURE WARPING. JUST PRIOR TO PURCHASING THE VEHICLE, THE DEALER CLAIMED THEY REPLACED ALL OF THE BRAKES. HOWEVER, A FEW WEEKS LATER, SOMETHING CAUSE THE CONSUMER TO BRAKE HARD, AND THAT ACTION CAUSED THE STEERING WHEEL TO BREAK AWAY FROM THE CONSUMERS HANDS AND THE VEHICLE WENT INTO A WILD SKID. HE ALMOST WENT INTO A DITCH, BUT MANAGED TO GET CONTROL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644951October 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT DARK LOW BEAM HEADLIGHTS SHUT OFF. HIGH BEAM STILL WORKED. AFTER SEVERAL MINUTES LOW BEAMS STARTED WORKING AGAIN. THIS HAS HAPPENED TO ME 3 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644492October 14, 2014
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10641006October 14, 2014
ELECTRICAL SYSTEM
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REPAIRS. *TGW THE IGNITION SWITCH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644174October 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY WIFE WAS TAKING HER FATHER TO THE HOSPITAL WHEN SHE THE LOW BEAM HEADLIGHTS WERE TO COME ON THEY DID NOT. SHE HAD TO DRIVE THE REST OF THE WAY WITH ONLY HER PARKING LIGHTS ON. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN 2013 WE HAD TO REPLACE A RELAY UNDER THE HOOD IN THE FUSE BOX FOR THE SAME ISSUE. THIS TIME WE TOOK IT INTO OUR LOCAL PARTS SHOP TO REPLACE THE RELAY AND FOUND OUT THAT THE FUSE BOX HAD MELTED TOGETHER AND HAVE HAD IT TOWED TO BE REPAIRED, THIS WAS ON A 2007 BUICK LA CROSS. I UNDERSTAND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED THIS TYPE OF VEHICLE AND I BELIEVE IT SHOULD BE REPAIRED BY THE DEALER AND A SAFETY RECALL STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643811October 10, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643899October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643904October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643581October 9, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
I RECEIVED A RECALL NOTICE 14V355 FOR THE IGNITION SWITCH. PARTS WERE NOT AVAILABLE AT THE TIME I RECEIVED THE NOTICE. IT'S BEEN TWO MONTHS SINCE I RECEIVED THE NOTICE. COVERT AUTO GROUP IN AUSTIN TX SAYS THERE ARE STILL NO PARTS AVAILABLE. I BELIEVE IT'S TAKING TOO LONG TO RESOLVE THIS UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643631October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS SHOULD HAVE BEEN AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643636October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643661October 9, 2014
STEERING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A VARIOUS SPEEDS, THE POWER STEERING SENSOR LIGHT ILLUMINATED AS THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641940October 7, 2014
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM HEADLIGHTS SHORTED AND TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE RELAY SWITCH AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641962October 7, 2014
AIR BAGS
RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643047October 7, 2014
ELECTRICAL SYSTEM
I RECEIVED A NOTICE AT THE BEGINNING OF AUGUST 2114 REGARDING GM RECALL 14299. AT THAT TIME REPLACEMENT PARTS WERE NOT AVAILABLE. IT HAS BEEN 2 MONTHS SINCE I RECEIVED THE NOTICE AND AM NOT REAL HAPPY TO BE PUT IN HARMS WAY WHEN DRIVING ON THE ROADS. PLEASE CONTACT ME A.S.A.P. AND LET ME KNOW WHEN I CAN TAKE THE CAR INTO GOLD RUSH CHEVROLET IN AUBURN, CALIFORNIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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