Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10811671December 22, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT EXPERIENCED AN INTERMITTENT FAILURE WITH THE LOW BEAM HEADLIGHTS FOR THE PAST YEAR. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAM HEADLIGHTS AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO A LOCAL DEALER. THE DEALER DIAGNOSED THAT THERE WAS A DEFECTIVE HEADLIGHT MODULE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE HDM RECALL. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811697December 22, 2015
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811375December 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE EXTERIOR LIGHTING; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/06/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811404December 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811475December 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811613December 21, 2015
EXTERIOR LIGHTING
I RECEIVED A RECALL NOTICE IN JANUARY 2015 THAT WAS DISCOVERED NOVEMBER 2014 ACCORDING TO GM RECALL INFO. IT IS GM SAFETY RECALL 14291. I CHECKED TODAY, DEC 21' 2015, AND GM INDICATED THERE IS NO REMEDY YET. THIS SEEMS LIKE AN EXCESSIVE PERIOD OF TIME. MAYBE NHTSA SHOULD INVESTIGATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811304December 20, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826166December 17, 2015
EXTERIOR LIGHTING
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD LAMP DRIVER MODULE RECALL PART ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL LETTER REGARDING THE HEADLAMP. THE LETTER STATED A PERMANENT FIX WAS CURRENTLY UNDER DEVELOPMENT AND HE WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE CONSUMER STATED THE DRIVER HEADLAMP MODULE FAILED. THE MODULE WAS REPLACED THE NEXT DAY WITH A SIMILAR PART WITH THE SAME DEFECT. THE CONSUMER IS STILL WAITING FOR A PERMANENT FIX. *JB UPDATED 12/21/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810856December 17, 2015
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS CAN GO OUT AT ANY TIME WHILE DRIVING. STARTED HAPPENING ABOUT 7/2013. WOULD ONLY DRIVE DURING DAY/ HAD MODULE REPLACED A YEAR AGO WHEN RECALL NOTICE CAME OUT AND HAD LIGHTS FOR A ABOUT 6 MONTHS WITH NO PROBLEM. WAS DRIVING GOING AROUND A CORNER A COUPLE OF MONTHS AGO, LIGHTS WENT OUT AND I WENT INTO DITCH CAUSING A BAD FENDER DENT AND BREAKING MY WINDSHIELD. LIGHTS CAN COME AND GO AT ANY TIME. THANK GOD, NO ONE WAS HURT. THIS COULD BE A MAJOR PROBLEM. YOU CAN USE BRIGHTS, BUT THAT WOULD CAUSE BLINDING THE ONCOMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810860December 17, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810679December 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS IN ORDER TO VIEW THE ROAD. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS HAD TO BE ENGAGED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810532December 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809988December 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE EXTERIOR HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809745December 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT PASSENGER AND DRIVERS SIDE LOW HEAD BEAMS FAILED WITHOUT WARNING. THE CONTACT ENGAGED THE HIGH BEAMS TO ILLUMINATE THE ROAD. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HEADLAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 99,000....UPDATED 02/04/16 *BF UPDATED 05/10/18*JB *TR THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809707December 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,866. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809209December 9, 2015
EXTERIOR LIGHTING
MY EXTERIOR LIGHTS WENT OUT TWICE LAST NIGHT, WHILE DRIVING DOWN THE INTERSTATE (APPROXIMATELY 70 MPH). I WAS ABLE TO PUT MY FLASHERS ON AND GET OFF EACH TIME. AFTER ABOUT 5 MINUTES THEY WOULD COME BACK ON. I AM NOT SURE WHAT CAUSED THE ISSUE, BUT IT IS VERY CONCERNING. I DID A GOOGLE SEARCH AND APPARENTLY THIS IS A COMMON PROBLEM WITH THE BUICK LACROSSE. BUT I CAN'T SEEM TO FIND ANY KIND OF RECALL ADDRESSING THE ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809086December 8, 2015
ELECTRICAL SYSTEM
PURCHASED CAR 11/2015 WITH 60K MILES. A MONTH LATER, I TURNED ON THE REAR DEFROST WHILE DRIVING. WHEN I CAME HOME, I PARKED AND EXITED THE CAR. THE REAR WINDSHIELD SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808941December 7, 2015
ELECTRICAL SYSTEM
THE HEADLIGHT CONTROL MODULE PART OF THE BODY CONTROL FAILED CAUSING LOW BEAM HEADLIGHTS TO BE INOPERABLE. I WAS ADVISED GM ISSUED A TECHNICAL SERVICES BULLETIN ABOUT THIS ISSUE. A RECALL NOTICE MAY BE ISSUED . MY WIFE WAS GOING TO WORK AT 4 AM ON SATURDAY MORNING AND WAS FORCED TO USE HIGH BEAMS TO ILLUMINATE THE HIGHWAY AND LOCAL STREETS.THE DEFECTIVE MODULE WAS REPLACED THIS AFTERNOON .HDM MODULE 2545 CPC 1 15016745 (S) RELAY PARTS COST $60.74 LABOR $114.00 & SALES TAX $10.48 = TOTAL COST $ 185.22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807722December 1, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE FRONT LOW BEAM HEADLIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 111,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807757December 1, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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