Buick Envision Complaints

88 consumer complaints on file.

#11711263January 15, 2026
ELECTRICAL SYSTEM, ENGINE
While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers' lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710704January 13, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Buick Envision. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was repaired. In addition, the contact researched and discovered that the failure was a known failure with similar vehicles; however, no recall had been initiated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 7,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708450January 2, 2026
POWER TRAIN
When I start at a low speed it's like it does not know which gear to go in. You push on the gas and it does not move much and then launches forward. It has done this since I purchased it in April 2025 used.When in auto stop and the engine starts up with my foot still on the brake, sometimes it will lurch and buck. Buick dealer did do a transmission fluid flush and it still does the same thing daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706846December 23, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
On 12/18/2025 at approximately 5:00 pm, during rush hour traffic, while driving 60 mph on the expressway, my car automatically downshifted to drive1, the engine revved up significantly and the car reduced power and had sluggish acceleration. It did not come out of Drive 1 until I was able to get off the expressway and put the car in park. The car is available for inspection upon request. I was panicking in heavy traffic and cars were honking at me as I could not speed up. I took my car to the dealer but he could not reproduce the exact problem. The vehicle or component has not been inspected by the manufacturer, police, insurance or representatives. There were not any warnings or messages prior to the symptoms. This is the second time this has happened within the eight months that I have leased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705554December 17, 2025
UNKNOWN OR OTHER
Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident can’t call for help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702035November 29, 2025
POWER TRAIN
11/25/25 DRIVING AT A SLOW SPEED, THE TRANSMISION WAS IN DRIVE. THE TRANSMISSION SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CAR STOP. I PUT THE CAR IN DRIVE AND CONTINUED TO THE FINAL DESTINATION. 3 DAYS LATER IT HAPPENED AGAIN. TRANSMITION WENT FROM DRIVE TO 1 ST GEAR. I STOPPED THE CAR. I PUT THE CAR IN DRIVE. i CONTINUED TO FINAL DESTINATION. I FEEL VERY LUCKY THIS ALL HAPPENED WHEN THE CAR WAS GOING 5-10 MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11701652November 26, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692364October 9, 2025
STRUCTURE, ELECTRICAL SYSTEM
The contact owns a 2021 Buick Envision. The contact stated that while driving at various speeds, the Lane Change Alert with Side Blind Zone Alert malfunctioned. The contact stated that while driving at an undisclosed speed, the side-view mirror illuminated erroneously while driving near a guard rail. Additionally, the contact stated that the side-view mirror had failed to illuminate while there was a vehicle in the blind spot. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The contact stated that while the vehicle was parked in the garage, the contact inspected underneath the vehicle and noticed that the bracket in the rear passenger's side bumper fascia had detached and was hanging by the wires. The vehicle was taken to the dealer, where the bracket detachment was related to the failure. The dealer determined that the entire rear bumper fascia, the mounting brackets, and the clips needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the dealer needed to contact the manufacturer for assistance. The dealer contacted the manufacturer and was informed that 10 percent of the repair cost would be covered. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683824August 29, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
The OnStar Telematics Module has malfunctioned and is causing SAFETY FEATURES to malfunction. It is causing the following to occur to the vehicle: 1. The faulty module is causing the car to shut OFF UNEXPECTEDLY MID DRIVE. Losing control of the vehicle instantly. No steering, no gas, no brake, no gear change. THIS can cause a CATASTROPHIC ACCIDENT at higher speeds on the highways. The battery is completely drained when technicians inspect it but the alternator is working properly. 2. Causes the vehicle’s safety features to malfunction and give alerts such as “Service Driver Assist”, “Lane Departure Unavailable”, “Forward Collision Assist Unavailable”, “Steering Control Unavailable Soon”. 3. Causes GPS, WiFi, and location system to fail. 4. OnStar safety button do not work 5. Causes the engine light to go on and off and causes the cars idling to run erratically. 6. The module causes NEW batteries to drain quickly, less than a year after purchase. I have had the car shut off on me twice MID DRIVE, I was lucky to be in areas of less concern and harm. I’ve had to purchase two batteries since the module malfunctioned. Less than a year apart. The dealership confirmed it was the Telematics Module January 2025. They have confirmed the part is on backorder and not covered under warranty. NO INDICATORS were given when the car shut off BOTH times that I may have noticed or heard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683714August 28, 2025
AIR BAGS
The contact owned a 2022 Buick Envision. The contact stated that while driving at approximately 15 MPH, another vehicle failed to yield and collided with the contact’s vehicle. The contact stated that all of the air bags deployed. The contact stated that due to the steering air bag deploying, the emblem on the steering wheel column caused a severe arm injury. The contact was transported to a local emergency room and sustained severe burns on the forearm and wrist, as well as whiplash. A Police report was filed. The vehicle was towed and destroyed. The dealer was contacted. and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11683526August 27, 2025
UNKNOWN OR OTHER
I bought a used 2023 Buick Envision with 49k miles on it. It was not covered under warranty due to mileage. A couple of weeks after purchase the CEL came on. It was originally diagnosed as a bad battery. It was later diagnosed as a failed Telematics Module. I had the module replaced on 8/23/25 so it is not available for inspection unless the dealer has it. After reading many complaints for the same problem on many different GM cars I suspect the bad battery had been drained by the failing Telematics module. Although it did not happen to me directly others have reported the car dying in the middle of the road because the battery died. The car has only been inspected by two dealerships since my purchase. I am reporting this because there are so many others facing this problem. I live in Los Angeles and my dealership was able to get the part and replace it. So many others are not even able to get the part. Their lives are being negatively impacted. I hope you can gather enough complaints and force GM to recall these modules or come up with a solution. This is dangerous and extremely frustrating for many consumers. Thank you for your time. PS - I can provide the invoice for the module replacement if you need it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683092August 26, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
Telematics module drained my battery mid drive. Car shut off on highway. Module malfunctioned and caused safety features to malfunction. After communication with Dealership, OnStar, ultimately GM refuses to issue a recall on the module. This is a NATIONWIDE issue with GM Telematics Module. Warranty will not cover the module on any of these vehicles. Someone is going to sustain serious bodily injury or maybe even die eventually if this issue isn’t resolved. Dealerships are telling drivers it is ok to drive like this. My car shut off on me twice. I had to buy two new batteries because the module continues to suck the life out of them. Serious safety issue not only to self but unsuspecting drivers because there is NO WARNING! Please help the millions of people nationwide who are having issues with their GM vehicles that have malfunctioning Telematics modules before someone gets hurt or dies!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680684August 14, 2025
AIR BAGS
The contact owns a 2021 Buick Envision. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675969July 24, 2025
ENGINE
The vehicle was taken in for the oil level not registering on the dip stick 5235 miles on the odometer, they said it was 2 quart oils low. They said they would do an oil consumption test and to bringv it back in 2000 miles. We took it back with an odometer reading of 7451 and it was again 2 quarts oils low. There is an oil consumption issue on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672541July 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
All the above are problems my car is experiencing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670721July 2, 2025
FUEL/PROPULSION SYSTEM
I started the car. Backed out of my driveway. Put into drive. The car stalled I shifted to park tried to restart. It wouldn’t. At that point I tried to put car into neutral I couldn’t. There is no way to shift this car into neutral. ( I checked with service department at gmdealer). This alone is dangerous the car cannot be moved. Anyway the car was towed to a dealer who fixed it. It was th fuel pump power module. The dealer and tow truck driver both told me this happens at least 5 times a week. There is no recall on this. My biggest concern is I could be on any road going high speeds and this part can fail. This is a death trap. There was no warning lights or messages to be found. PLEASE TAKE THIS MATTER SERIOUSLY SOMEONE IS GONNA DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668858June 24, 2025
POWER TRAIN
This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659255May 6, 2025
ENGINE
Prior to the first oil change which is recommended at 7500 miles, I check the oil and there was NO oil present on the dip stick...none, not a drop. I had to add 1 3/4 quarts to get it in the accepted range. We took the car for its normal 7500 mile oil change and informed the dealer, upon inspection and oil change they said nothing was wrong with the car. About 2000k miles after that oil change I checked the oil again and again it was well over a quart and 1/2 low. I added enough oil to get the oil level into the accepted range. I made an appointment with the dealer and they looked at the car and said it was 3/4 of a quart low upon arrival and want me to start an oil consumption study. My concern is if this car is using that much oil, its a matter of time before engine failure and what if this happens at speed or when I am on the expressway, it feels like a safety concern to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650022March 23, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649112March 18, 2025
POWER TRAIN
The contact owns a 2021 Buick Envision. The contact stated that while stopped in traffic on the highway, while accelerating, the transmission started slipping and the vehicle jerked abnormally before starting to drive normally. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that additional diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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