BMW 760i Complaints

16 consumer complaints on file.

#11742592June 7, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at highway speed with adaptive cruise control The car put up a RED WARNING ACROSS MY ENTIRE SCREEN: SOS VEHICLE UNABLE TO DRIVE. SHUTTING DOWN.. The vehicle proceeded to shut down then it jerked and it started driving normally again. This incident occurred the day after software update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693924October 16, 2025
VISIBILITY/WIPER
Subject: Urgent Safety Complaint – Rear Visibility Obstruction in BMW 760i Due to “Theater Screen” and Rear Roller Shade Options To Whom It May Concern, I am writing to formally report a serious safety issue involving my recently purchased BMW 760i, equipped with two optional features — the “Theater Screen” and the rear window roller shade — both of which pose a significant hazard to driver visibility and road safety. The “Theater Screen” is a 31-inch ultrawide display that folds down from the roof for rear passengers. Upon activating this feature, the screen completely blocks all rear visibility through the rearview mirror. When I first engaged the system, I was immediately alarmed to find the rear view entirely obstructed, forcing me to turn it off and fold it back up to avoid driving blindly. In addition, the rear window roller shade, another optional feature I purchased, obstructs approximately 80% of the rear visibility when fully deployed. Both of these factory-installed and BMW-approved options create an extreme safety hazard, effectively disabling the driver’s ability to monitor traffic behind the vehicle — a fundamental requirement for safe operation on public roads. When I brought these concerns to BMW’s Customer Relations department, they dismissed the issue, stating that both features were “inspected and approved by the National Highway Traffic Safety Administration.” Frankly, it is difficult to believe that NHTSA would approve such features that blatantly compromise driver visibility and violate basic safety standards. I am therefore requesting that NHTSA urgently investigate this matter to determine how such equipment passed federal safety standards, and to ensure appropriate corrective actions are taken. These options place drivers, passengers, and the public at serious risk of collisions and injury. Thank you for your prompt attention to this critical safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652967April 5, 2025
SERVICE BRAKES
There is an open recall on my 2024 BMW 760i and BMW has NO FIX over a year now and the NHTSA is doing nothing to pressure BMW to fix this critical issue. This is unacceptable as it puts all of us as risk and the NHTSA has to take this issue serioulsy, I am unable to sell this vehicle or get a new insurance and you folks have put no pressure on BMW to fix this. Please CC the head of the NHTSA and start putting pressure on BMW to solve this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632967December 29, 2024
SERVICE BRAKES
The recall for the Integrated Braking System has been on going since February with no remedy! This is unfair to us. They haven’t offered any kind of compensation in regards to this recall either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626870November 22, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625939November 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the recall and contacted the dealer to fix the recall. They said they had not received authorization to fix the recall from BMW. I have not driven the car for fear of the brakes failing for over a month since I received the recall notice. This is a $146,000 car. The dealer said they have not been authorized by BMW to fix the recall. How do you issue a recall on expensive cars and expect people to continue to pay for a car they can't drive?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621944October 25, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621028October 21, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled when the contact depressed the brake pedal. There was no warning light illuminated. The contact depressed the brake pedal forcefully to stop the vehicle. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620097October 16, 2024
SERVICE BRAKES
Multiple Brake system failures rendering the vehicle unsafe and undriveable. Been in the dealer 3 times and not resolved. Qualifies as a Lemon vehicle. Car is not safe for my family and others on the road. Car was from BMW Sterling in Virginia. 100 miles on the clock - new vehicle lease.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603566July 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice this month while driving normally and at a moderate speed a message flashed on the monitor that the emergency braking system was engaged. The car slowed dramatically and suddenly. Without thinking I braked or pressed the accelerator. Luckily, the car returned to normal speed. When the braking system engaged unsecured objects were thrown around. If a car was behind me I could have easlily been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600886July 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully; Braking System Failure" was displayed. The contact stated that the vehicle came to a complete stop independently after the Forward Collision Avoidance: Automatic Emergency Braking system was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and brake sensor. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583501April 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566003January 17, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560557December 17, 2023
UNKNOWN OR OTHER
My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed and I was dazed for moments. Later when the towing truck moved the car I saw the left front tire had burst. When I leased and brought the car within 15 days the same side tyre had burst but the road was clear and I could take care . I got a new car tyre fitted at my cost from the Seattle BMW dealership office. In the current accident before I could realize anything the car had dashed. The speed however was 25miles/hour. Later the insurance came in the picture and the car was sent to collision center NW Fife an authorized repair shop certified by BMW. The extent of damage as reported was considered as irreparable and the insurance company informed me that the car had to be scrapped. The issue is there was some defect either due to the tyre fitted as the incident repeated and secondly the safety mechanism did not brake automatically. The recall letter States that the fault of automatic stopping was there and needed to be repaired. I had informed immediately after the accident the dealer from where I bought the car. There was contact from the dealer of any communication except a note get it replied through your insurance In my 50 years of driving I have not had one incident of car dash or damage. Secondly the extensive damage indicates the poor safety of the car body leave alone the fault in the safety software . This is premium car and I was shocked to see the extent of damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541801August 31, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531651July 11, 2023
UNKNOWN OR OTHER
THERE IS NO PHYSICAL USER MANUAL IN THE VEHICLE AND WHEN THE DASH SCREENS TURN BLANK (HAPPENS REGULARLY), THE ONLINE VERSION IS NOT ACCESSIBLE IN THE VEHICLE. THE BMW APP ONLY WORKS WHERE THERE IS NETWORK COVERAGE SO THAT IS NOT A SOLUTION EITHER. THE DEALER CANNOT ORDER A USER MANUAL BECAUSE THE OEM, BMW, HAS NOT RELEASED IT. BMW CUSTOMER SERVICE ADVISES THAT THEY ONLY HAVE ONLINE VERSIONS. ISN'T THE PHYSICAL AVAILABILITY OF A USER MANUAL A REQUIREMENT ? WILLING TO PAY FOR IT, BUT THE OEM DOESN'T EVEN SELL ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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