BMW 535i Complaints

536 consumer complaints on file.

#11015282August 15, 2017
FUEL/PROPULSION SYSTEM
BMW RECALL CAMPAIGN NO. 16V-746 IN-TANK FUEL PUMP. BMW AG HAS DECIDED THAT THE ABOVE FUEL TANK LISTED ABOVE IS DEFECTIVE WHICH RELATES TO MOTOR VEHICLE SAFETY. THIS NOTICE WAS SENT IN DECEMBER OF 2016, WHICH STATED THE PARTS WERE UNAVAILABLE. ALTHOUGH, THE LETTER STATED I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. IT IS NOW EIGHT MONTHS INTO YEAR 2017 WITHOUT THIS ISSUE BEING RESOLVED. ALSO, OVER TIME, THE FUEL PUMP CONNECTOR CAN BECOME DAMAGED. IF THIS HAPPENS, A FOUL ODOR MAY BE NOTICED. THIS COULD ALSO LEAD TO A FUEL LEAK DURING FUELING, OR WHEN CORNERING WHILE DRIVING. THE FUEL PUMP COULD ALSO STOP WORKING AND LEAD TO A NO START OR STALLING CONDITION. WE HAVE NOTICED, A FAINT GAS ODOR AND SLIGHT STALLING WITH THE VEHICLE, ESPECIALLY WITH STARTING AND TAKING OFF. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. WHEN THE CAR WAS SERVICED BY BMW SPECIALIST, WE WERE ENCOURAGED TO GET THE FUEL PUMP REPLACED IN A TIMELY MANNER DUE TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015366August 15, 2017
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2011 BMW 535I US. WHILE DRIVING OVER 40 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL TO BRING THE SPEED DOWN TO 30 MPH, BUT THE SHAKING BECAME AGGRESSIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE SHAKING CONTINUED. THE CONTACT ALSO MENTIONED THAT HE HEARD A CLICKING NOISE COMING FROM THE WHEELS, BUT COULD NOT DETERMINE IF IT WAS THE FRONT OR REAR WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 94,712.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015418August 15, 2017
VISIBILITY/WIPER
ON 12-JUL-2017 AT APPROXIMATELY 6:30AM DRIVING WEST ON I-580 AT APPROXIMATELY 65-70 MPH LESS THAN 1 MILE EAST OF THE CASTRO VALLEY BLVD EXIT, IN DAILY COMMUTER TRAFFIC ON OPEN ROAD (NO OVERPASS OR OTHER STRUCTURES HANGING OVER THE ROAD) I HEARD A TREMENDOUSLY LOUD BANG, AND LOOKED AROUND TO SEE IF SOMETHING HAD HIT ME. I THEN HEARD THE SOUND OF BROKEN GLASS ABOVE ME IN THE SUNROOF "COMPARTMENT"; THE INTERIOR SHADE OF THE SUNROOF WAS CLOSED AT THE TIME. AFTER REGAINING MY COMPOSURE I WAS ABLE TO SAFELY EXIT THE FREEWAY, INSPECTED THE SUNROOF AND EXTERIOR OF THE CAR AND DID NOT NOTICE ANY DAMAGE OTHER THAN THE BROKEN SUNROOF GLASS. I RETURNED HOME, TOOK SOME PICTURES, INSPECTED THE VEHICLE FURTHER. THERE WAS NO EVIDENCE OF ANY DAMAGE TO ANY BODY PANELS OF THE VEHICLE. THERE WAS NO EVIDENCE (INDENTATION) OF ANYTHING STRIKING THE GLASS AND DENTING THE INTERIOR SHADE/SHIELD OF THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015263August 14, 2017
UNKNOWN OR OTHER
I PURCHASED THIS CAR 2 MONTHS AGO. TODAY MY WIFE WHEN OUT WITH MY 14 AND 4 YEARS OLD DAUGHTERS AND THE CAR LOST POWER AND SHUT DOWN WHILE DRIVING AT AROUND 60 MPH IN THE HIGHWAY. THANKFULLY THEY ARE OK. BUT THE CAR HAD TO BE TOWED. IT STARTS BUT DIES WITHIN SECONDS NO IDEA WHAT THE PROBLEM IS BUT I FOUND THAT LOTS OF PEOPLE HAVE HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014757August 11, 2017
FUEL/PROPULSION SYSTEM
I AM REQUESTING NHTSA INVESTIGATE THIS KNOWN DANGEROUS DEFECT AND ISSUE A MANDATED RECALL TO PROTECT THE PUBLIC. FUEL PUMP FAILURE OR RELATED FAILURES CAN CAUSE A CAR TO BE UNABLE TO MOVE OUT OF A DANGEROUS HIGHWAY AFTER ENGINE POWER FAILURE AT IDLE, CAUSING RISK TO HUMAN LIFE. ON 08-08-17, I WAS ON INTERSTATE IN STOPPED TRAFFIC. MY 2009 BMW 535XI WITH 115, 502 MILES ON IT QUIT RUNNING. TRAFFIC CLEARED AND I COULD NOT GET THE VEHICLE TO START, RUN, AND MOVE. IT WOULD START, BUT IT WOULD THEN QUIT RUNNING BEFORE I COULD PLACE IT IN GEAR. INTERSTATE TRAFFIC WAS APPROACHING AT 60 TO 70 MPH. MY THREE PASSENGERS GOT OUT AND PUSHED THE VEHICLE WHILE I STEERED IT IN NEUTRAL, NOT RUNNING, OFF THE ROADWAY. WE HAD A NEAR MISS COLLISION FROM APPROACHING VEHICLES ON THE INTERSTATE. THE DASH DISPLAY SAID "HIGH PRESSURE FUEL PUMP FAILURE." AFTER SITTING 5 MINUTES, THE CAR STARTED AND APPEARED TO RUN NORMALLY. I E-MAILED BMW AND THEY SAID THEY HAD EXTENDED THEIR WARRANTY ON HIGH PRESSURE FUEL PUMP TO 10 YEARS OR 120,000 MILES, AND SAID TAKE IT TO BMW SERVICE CENTER. ON 08-10-17 BMW DEALER DIAGNOSED IT AND SAID IT WAS THE "LOW PRESSURE FUEL PUMP LOCATED INSIDE THE FUEL TANK HAD FAILED." THEY OFFERED TO REPLACE IT AT A COST OF $2,079.90, STATING "BMW DOES NOT OFFER RECALLS." FOUR PEOPLE WERE ALMOST KILLED. BMW HAS "EXTENDED THE WARRANTY TO 120,000 MILES ON HIGH PRESSURE FUEL PUMP" BUT NOT ON THE "LOW PRESSURE FUEL PUMP." I ASKED SERVICE TECH IF HE WAS SURE IT WAS "LOW PRESSURE FUEL PUMP FAILURE" IF VEHICLE COULD RUN INTERMITTENTLY. HE OFFERED NO SATISFACTORY EXPLANATION, COMPARING IT TO A "LIGHT BULB THAN CAN WORK SOME TIMES AND NOT WORK SOME TIMES." I AM REQUESTING NHTSA INVESTIGATE THIS KNOWN DANGEROUS DEFECT AND ISSUE A MANDATED RECALL TO PROTECT THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013369August 7, 2017
UNKNOWN OR OTHER
THE VEHICLE VIOLENTLY JERKS UPON INITIAL ACCELERATION, AS WELL AS WHILE CRUISING. THE PROBLEM ORIGINALLY STARTED DURING WARMER WEATHER, BUT NOW IT SEEMS TO OCCUR ALL YEAR ROUND. THE ISSUE HAS BEEN REPORTED TO THE BMW DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012313August 2, 2017
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011930August 1, 2017
FUEL/PROPULSION SYSTEM
DRIVE TRAIN MALFUNCTION & CHECK ENGINE LIGHT CAME ON. SCANNED CODE CAME BACK AS P0087 WHICH TRANSLATE TO "LOW FUEL RAIL PRESSURE". ZEIGLER BMW OF 11030 W 159TH ST, ORLAND PARK, IL 60467 STATES REMEDY IS UNAVAILABLE HOWEVER THEY WANT TO CHARGE ME $167.00 TO DIAGNOSE IT. TOLD ME TO WAIT FOR LETTER STATING REMEDY IS READY. $60K CAR I CANT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010870July 26, 2017
FUEL/PROPULSION SYSTEM
GAS SMELL IN INTERIOR OF VEHICLE, SERVICE NOTED THAT THERE IS GAS LEAK. THERE IS A KNOWN RECALL BUT WHEN WE CALL BMW AND THEY SAY THEY ARE PREPARED TO DO NOTHING AT THIS TIME AND WE NEED TO WAIT. WE HAVE BEEN WAITING FOR OVER 9 MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005346July 14, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD ONLY BRING THE VEHICLE IN IMMEDIATELY IF SHE DETECTED A FUEL ODOR. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004171July 10, 2017
FUEL/PROPULSION SYSTEM
MY VEHICLE RECENTLY HAD THE LO PRESSURE FUEL PUMP RECALL COMPLETED. I WAS HOPING THAT IT WOULD CORRECT THE FUEL RELATED DIAGNOSTIC TROUBLE CODES AND THE VEHICLE STALLING AND GOING INTO REDUCED POWER MODE. HOWEVER, THIS RECALL FAILED TO CORRECT THESE PROBLEMS. I HAVE NOW LEARNED THAT MY HIGH PRESSURE FUEL PUMP IS FAILING. MY LOCAL BMW DEALER INFORMED ME THAT THIS VEHICLE DOES NOT QUALIFY FOR THE EXTENDED FREE REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP BASED ON THE VIN EVEN THOE IT IS THE SAME N54 ENGINE THAT OTHER BMW VEHICLES HAVE THAT IS COVERED UNDER THE RECALL. SYMPTOMS, WHILE DRIVING MY VEHICLE ON SLIGHT ACCELERATION I GET A WARNING ON THE DASH THAT STATES "REDUCED POWER MODE" AT THAT POINT THE CHECK ENGINE LIGHT COMES ON AND I LOOSE POWER IN THE VEHICLE. AT TIMES THE VEHICLE WILL SHUT COMPLETELY DOWN WHILE DRIVING. THE VEHICLE HAS AN EXTENDED CRANK TIME AS WELL BUT ALWAYS SEEMS TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003126July 5, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NIELLO BMW SACRAMENTO LOCATED AT 2005 FULTON AVE SACRAMENTO, CA 98825 877-664-3060) WHO STATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117 WHO STATED THAT THE PARTS WERE NOT AVAILABLE AND ADVISED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002484June 30, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DREYER AND REINBOLD BMW AT 1-317-573-0200) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000359June 21, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995085June 14, 2017
FUEL/PROPULSION SYSTEM
RECEIVED A RECALL LETTER IN DECEMBER 2016, BUT WAS TOLD PARTS WERE NOT AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THEY WERE. I HAVE YET TO HEAR FROM BMW ABOUT WHEN PARTS WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995156June 14, 2017
VEHICLE SPEED CONTROL
ACCELERATION DELAY FROM A STATIONARY POSITION DUE TO TURBO LAG. VEHICLE DEMONSTRATES SEVERE THROTTLE LAG RESPONSE. IT IS A SAFETY ISSUE WHEN YOU ARE REQUIRED TO CALL ON QUICK RESPONSE TO DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992589May 31, 2017
EXTERIOR LIGHTING
THE WIRE INSULATION INSIDE THE HEADLAMP HOUSING BECOMES BRITTLE AND CAN SHORT OUT. THEY CAN FLICKER OR GO OUT. IF BOTH LEFT AND RIGHT EXPERIENCE A SHORT, A DRIVER CAN BE LEFT DRIVING AT NIGHT WITHOUT HEADLIGHTS. THIS CAN RESULT IN DEADLY ACCIDENTS. THIS HAS HAPPENED TO MY RH HEADLIGHT. THE ISSUE HAS LONG BEEN KNOWN AND COMPLAINTS ARE POSTED ALL OVER BMW FORUMS. REPLACEMENT HEADLAMPS ARE IN EXCESS OF US$900 EACH LEAVING MANY CAR OWNERS TO GO WITH DEFECTIVE HEADLAMPS. I WAS DRIVING MY CAR TONIGHT WHEN THE RH LAMP WENT OUT FOR A FEW MOMENTS DUE TO THE WIRING SHORT. I CAN ONLY IMAGINE HOW IT WOULD HAVE BEEN IF BOTH WENT OUT. I DON'T HAVE PHOTOS OR VIDEO EVIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992369May 30, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
HORN, AIR BAG AND ALL STEERING WHEEL ELECTRONICS PERMANENTLY SEASED WORKING AFTER A SNAP NOISE FROMTHE STEERING COLUMN HAPPEN, DRIVER SYSTEM RESTRAIN ERROR LIGHT CAME ON. WHILE GOING IN REVERSE TO GET OUT OF PARKING SPOT THE STEERING WAS TURNED FAR LEFT TO GET INTO THE STREET. WHILE TURNING THE STEERING A NOISE THAT RESEMBLES PLASTICS BREAKING CAME FROM THE STEERING COLUMN COMPARTMENT AND CLICKING SOUND THAT STILL OCCURS TODAY WHEN TURNING THE STEERING WHEEL IS NOTICEABLE AND CONCERNING IF STEERING IS RELIABLE AND SAFE. WHEN THE ORIGINAL CRACKING NOISE OCCURRED THE COMPUTER WENT OFF WITH A DRIVER RESTRAINT SYSTEM FAILURE ERROR. SINCE THEN ALL COMPONENTS SUCH BUTTONS, HORN, CRUISE CONTROL, VOLUME, PHONE, AIR BAG ETC STOPPED WORKING. THE MOST CONCERNING COMPONENT THAT STOPPED WORKING IS THE HORN AND AIRBAG THAT OBVIOUSLY PRESENTS A SAFETY HAZARD AND A COMPONENT THAT IS NEEDED FOR SAFETY INSPECTION CHECKS. THE VEHICLE ONLY HAS BEEN DRIVEN FOR ABOUT 44000 MILES TOTAL AND THE COMPONENTS FAILURE CANNOT BE BLAMED TO DRIVER IMPROPER USE OF THE CAR THAT CAN BE FILED WITH INSURANCE. THE STEERING COLUMN ELECTRONIC COMPONENTS INVOLVING AIR BAGS, HORN AND OTHERS SHOULD BE RELIABLE AND STAY WORKING FOR MUCH LONGER THAN 44K MILES AND SHOULD BE A RECALL AT THE DEALERS EXPENSE. A BMW MASTER MECHANIC MENTIONED THAT THESE A REPLACEABLE COMPONENTS THAT GO INSIDE THAT STEERING COLUMN COMPARTMENT THAT ARE KNOWN FOR BREAKING AND THAT BMW HAS COME OUT WITH SEVERAL "IMPROVED VERSIONS" OF THE COMPONENT SINCE THE CAR FIRST WAS RELEASED IN 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991604May 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER LOCATED ON 43 NORTH AVE, BRIDGEPORT, CT 06606, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985785May 15, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO PARTS AVAILABLE UNTIL THE END OF JUNE. THE DEALER ALSO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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