BMW 528i Complaints

833 consumer complaints on file.

#11075853March 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 528I. WHILE DRIVING 65 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND A LOUD CRACKING NOISE. THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED BY BMW OF BAYSIDE (266 E SHORE RD, GREAT NECK, NY 11023) THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074245February 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF STERLING AT (571) 434-1944 (21710 AUTO WORLD CIR, STERLING, VA 20166) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073419February 17, 2018
ENGINE
VEHICLE STALLED TWICE ON THE INTERSTATE WHILE DRIVING 70 MPH; THE ENGINE SHUT OFF WHILE DRIVING IN TRAFFIC AND WAS NEARLY REAR ENDED BOTH TIMES. ANOTHER TIME IT STALLED WHILE APPROACHING A RED LIGHT. MY VEHICLE HAS BEEN AT THE BMW IN BATON ROUGE FOR ALMOST TWO MONTHS NOW AND THEY ARE TELLING ME THERE IS NOT YET A FIX FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072473February 13, 2018
ENGINE
EACH TIME I STARTED THE ENGINE , THERE WOULD BE A LOT OF SMOKE COMING FROM UNDER THE HOOD, I BROUGHT THE CAR TO THE MECHANIC, AND WAS TOLD THAT ENGINE OIL WAS LEAKING FROM SOMEWHERE. THERE IS CURRENTLY A RECALL ON THE VEHICLE, INVOLVING THE PCV VALVE, WHICH ALSO RELATES TO LEAKAGE OF ENGINE OIL. THE RECALL POSES A FIRE RISK . I'VE CONTACTED BMW, THEY STATED "UNFORTUNATELY, THE PARTS AND PROCEDURES AREN'T AVAILABLE TO ANY DEALER YET. BMW IS CURRENTLY WORKING ON PRODUCING THE PARTS FOR THIS RECALL. " I HAVEN'T BEEN GIVEN A SPECIFIC TIME FRAME TO WHICH THEY WILL FIX THE PROBLEM , THERE HAVE BEEN MANY REPORTS ON THE NEWS OF BMW CARS THAT HAVE CAUGHT ON FIRE , EVEN WHILE JUST BEING PARKED. I HAVE TWO YOUNG CHILDREN AND I'M VER CONCERNED ABOUT OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072247February 12, 2018
ELECTRICAL SYSTEM
UNABLE TO EXIT VEHICLE ON DRIVER SIDE WHEN CAR IS STOPPED AND ENGINE IS OFF. ELECTRONIC DOOR LOCKS WON'T UNLOCK. HAD TO CLIMB OUT PASSENGER SIDE WHICH IS NOT EASY AT ALL. COULD BE A PROBLEM IF THERE WAS AN EMERGENCY AND ONE NEEDED TO EXIT THE VEHICLE QUICKLY. I COULD SEE SOMEONE BEING TRAPPED IF THEY COULD NOT PHYSICALLY GET OVER TO THE PASSENGER SIDE TO EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071687February 8, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. ON TWO SEPARATE OCCASIONS, THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CALLED (BOB SMICH BMW, 818-346-3144) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071828February 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 5281. WHILE DRIVING 60 MPH, THE PCV VALVE HEATER VENTILATION OVERHEATED. THE CONTACT HAD TO PULL THE VEHICLE OVER SEVERAL TIMES. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO AUTOHAUS BMW (3015 SOUTH HANLEY ROAD, ST LOUIS, MO 63143, 314-727-8870) WHERE IT WAS DIAGNOSED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,805. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065995January 31, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11065507January 28, 2018
FUEL/PROPULSION SYSTEM
MY CAR WAS MANUFACTURED IN THE RECALL OF A FUEL PUMP MODULE BUT THE VIN IS NOT LISTED SO RECALL DOES NOT EFFECT MY CAR. HOW IS THIS POSSIBLE AND DANGEROUS LOST POWER ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065412January 27, 2018
EXTERIOR LIGHTING
HEADLIGHTS.... ANGEL EYES BOTH SIDES BURNED OFF PROBLEM WITH ELECTRIC SOCKETS I WOULD THINK!!! THIS IS HAPPENING TOO A LOT OF BMW AS RESERCH! *BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064802January 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR HANDLE AND/OR ACTUATOR FAILS AND DOES NOT OPEN FROM THE INSIDE WITHOUT PRESSING THE ELECTRIC BUTTON ON THE DASH TO UNLOCK ALL DOORS. UPON PULLING THE INSIDE DOOR HANDLE, THE DOOR LOCK PIN SLOWLY MOVES UP AND THEN RECEDES BACK DOWN INTO THE LOCK POSITION WHEN RELEASING THE HANDLE. IN AN EMERGENCY WHERE AN OCCUPANT WOULD NEED TO EXIT THE VEHICLE QUICKLY, OR WHERE THE ELECTRONICS HAVE FAILED IN THE CAR, THIS COULD PRESENT A SIGNIFICANT SAFETY HAZARD, ULTIMATELY TRAPPING AN OCCUPANT IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064540January 24, 2018
ENGINE, UNKNOWN OR OTHER
RECALL CAMPAIGN NO.: 17V683: PCV VALVE HEATER ON JANUARY 22, 2018, WHILE TRAVELING WESTBOUND ON THE 10 FREEWAY, MY VEHICLE BEGAN TO SMELL OF BURNING PLASTIC. I PULLED OVER, TURNED MY CAR OFF, GOT OUT OF THE VEHICLE TO FIND OUT WHAT IT WAS. I OPENED THE HOOD AND OBSERVED SMOKE COMING FROM THE ENGINE COMPARTMENT WHICH TURNED INTO FIRE BURNING THE ENTIRE FRONT END INTO THE SEATING AREA OF THE CAR. THE PCV VALVE HEATER MELTED CAUSING THE FIRE. THE FIRE DEPARTMENT WAS CALLED WHO PUT THE FIRE OUT AND THE VEHICLE WAS TOWED TO THE TOW YARD. RECALL NOTICE WAS RECEIVED FROM BMW, HOWEVER, NO INSTRUCTION PROVIDED ON HOW TO FILE A COMPLAINT ON THIS LOSS. WAS INFORMED "REMEDY UNAVAILABLE".
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062693January 14, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE CAR STARTED TO HESITATE, DIDN'T ACCELERATE, AND SHUT DOWN. WHILE TURNING OUT OF THE GAS STATION ONTO THE MAJOR ROAD, IT STALLED. I HAD TO PUT THE CAR IN PARK AND THEN TRIED TO RESTART IT. AFTER THE THIRD TRY IT RESTARTED. ONCE AFTER STARTING THE VEHICLE, THE CAR STARTED TO SHAKE VIOLENTLY AND A MESSAGE CAME UP ABOUT THE POWERTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060802January 5, 2018
ENGINE
PER THE MECHANIC, THE TIMING CHAIN MALFUNCTIONED IN THE ENGINE CAUSING DAMAGE TO OTHER ENGINE COMPONENTS AND LOSS OF ENGINE COMPRESSION IN THE CYLINDERS. THE COMPLETE ENGINE, WITH 116,000 MILES, WILL HAVE TO BE REPLACED. THE CAR IS A 2013 MODEL. THE VEHICLE WAS BEING DRIVEN AT THE TIME THIS OCCURRED. THE ENGINE CUT OFF AND WOULD NOT RESTART. THE MECHANIC STATED BMW HAS EXPERIENCED PROBLEMS WITH PARTICULAR IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058049January 2, 2018
STEERING
POWER STEERING SUDDENLY WENT OUT WITHOUT ANY WARNING, NOISE, ETC. AT SHOP NOW BEING INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057091December 28, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (MOMENTUM BMW AT 855-645-6452 (10002 SOUTHWEST FWY, HOUSTON, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056958December 27, 2017
ENGINE, UNKNOWN OR OTHER
FOUND RECALL INFO ONLINE. TOLD RECALL NOTICE WOULD BE SENT IN DECEMBER. NO NOTICE AS OF YET! DON'T WANT TO DIE BECAUSE OF BMW'S NEGLIGENCE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053530December 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR POWER SUDDENLY STOPS WITHOUT WARNING. USUALLY HAPPENS WHEN I'M EITHER DRIVING OR WHEN I AM IDLE; WHEN DRIVING IT JUST STOPS, AND WHEN I AM IN IDLE, IT VIBRATES VIGOROUSLY AND THEN STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053532December 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY VEHICLE SUDDENLY STOPS. I'VE ALREADY REPLACE THE SPARKPLUGS, COILS, & FUEL FILTER, BUT THE PROBLEM DOES NOT GO AWAY. THE SUDDEN STOPPING HAPPENS WHEN I'M DRIVING OR WHEN I'M IDLE AT EITHER A STOP SIGN OR A LIGHT. THE VEHICLE SPUTTERS UNTIL IT COMPLETELY TURNS OFF FROM I'M IDLE AND THERE IS NO WARNING FOR WHEN I'M ACTUALLY DRIVING, IT JUST STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051647December 1, 2017
ENGINE
VEHICLE WAS STARVED OF OIL. NO WARNING SHOWED UP IN THE INSTRUMENT PANEL. THE VECHLE DIED ON A HIGH SPEED ROADWAY AND COULD NOT BE PUT INTO NEUTRAL TO GET IT TO A SAFE LOCATION OFF THE ROAD. THE TOW OPERATORS COULD NOT MOVE IT EITHER. CARS WERE SWERVING AND BRAKING TO AVOID HITTING MY VEHICLE. BMW TOLD ME TH OIL ISSUE WAS MY FAULT. COME TO FIND OUT THERE ARE 2 LETTERS SENT FOR WARRANTY EXTENSIONS FOR OIL PUMP DRIVE CHAIN AND ENGINE OIL FEED LINE. BECAUSE I DO MY OWN OIL CHANGES BMW STATED THE OIL ISSUE WAS MY FAULT. THIS IS A SAFETY PROBLEM AND SHOULD NOT BE A WARRANTY EXTENSION BUT AN OFFICIAL RECALL! THERE ARE DOZENS OF COMPLAINTS ONLINE REGARDING THE SAFETY ISSUES WHEN THIS CAR DIES IN THE ROADWAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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