BMW 328xi Complaints

460 consumer complaints on file.

#10425930September 18, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2007 328XI THAT CURRENTLY HAS 51,000 MILES. IT IS THE SECOND TIME THAT MY LOCKS IN THE VEHICLE HAVE FAILED. THE LOCKS PREVIOUSLY FAILED AROUND 30,000 MILES AND WERE REPLACED UNDER WARRANTY, BUT NOW OUT OF WARRANTY I WILL BE LEFT TO FOOT THE BILL MYSELF. IN THE MOST RECENT INCIDENT, I WAS UNABLE TO UNLOCK THE CAR USING THE KEY FOB OR THE BUTTON ON THE DASH. I FOUND MYSELF LOCKED IN THE VEHICLE AND HAD TO EXIT THROUGH THE DRIVER'S WINDOW. LUCKILY, I WAS ABLE TO UNLOCK THE CAR FROM THE OUTSIDE USING THE VALET KEY. THE WINDOWS AND TRUNK WORKS, BUT THE LOCKS DO NOT. WHEN I PRESS THE LOCK AND UNLOCK BUTTON ON THE KEY FOB AND DASH, I HEAR AN AUDIBLE SOUND AS THE CAR IS TRYING TO LOCK/UNLOCK BUT THE ACTUATORS IN THE DOORS DO NOT FUNCTION. IT IS A SERIOUS SAFETY HAZARD IF PASSENGERS CANNOT EXIT THE VEHICLE FOR ANY REASON. PLEASE INITIATE AN INVESTIGATION AND RECALL IMMEDIATELY. BMW ENGINEERS MUST DESIGN NEW LOCKING SYSTEM COMPONENTS THAT ARE NOT DEFECTIVE AND DO NOT FAIL EVERY 20,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418066August 8, 2011
LATCHES/LOCKS/LINKAGES
2007 328XI CURRENTLY AT 65700MI. UNABLE TO UNLOCK CAR USING KEY FOB OR INSIDE BUTTON ON DASH. WINDOWS WORK, HANDLES LIGHT UP. CAN HEAR AN AUDIBLE SOUND WHEN CAR IS TRYING TO UNLOCK. CANNOT OPEN WITHOUT USING VALET KEY. CAN EXIT FROM DRIVER SIDE ONLY USING HANDLE. ALL OTHER DOORS CANNOT UNLOCK AS WELL AS GAS CAP. SAFETY HAZARD IF PASSENGERS CANNOT EXIT VEHICLE FOR ANY REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416671August 2, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED THE DEALER AND WAS AWAITING DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 39,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413658July 19, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS IN MY 2007 BMW 328XI SUDDENLY STOPPED WORKING. THE ALARM ARMS/DISARMS WITH THE USUAL BUTTON PRESSES, BUT THERE IS OTHERWISE NOTHING THAT TAKES PLACE. OBVIOUS SAFETY ISSUE. WHILE VALET KEY UNLOCKS FRONT, DRIVER-SIDE DOOR -- DIDN'T TEST PASSENGER'S -- THE FUEL DOOR REMAINS LOCKED. I HAVE A BUSINESS TRIP PLANNED EARLY IN THE MORNING. THE SAVING GRACE IS THAT I DIDN'T ENCOUNTER THIS FUEL DOOR FIASCO ON I-95 IN SOME BACKWOODS TOWN, BUT WOW... HOW IS THIS NOT A RECALL?!?!?! I SEE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE! DOES SOMEONE NEED TO DIE FIRST? WOW! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411545July 8, 2011
STEERING
DASHBOARD INDICATES, "ELECTRIC STEERING LOCK ENGAGED". CAR IS CURRENTLY DRIVABLE, HOWEVER THE DEALER HAS INFORMED ME THAT THIS HAS HAPPENED OFTEN IN THIS YEAR AND MODEL OF BMW, AND WILL CONTINUE TO WORSEN UNTIL THE CAR WILL NO LONGER TURN ON. THE MALFUNCTIONING FEATURE (STEERING WHEEL LOCK) HAS BEEN REMOVED FROM SUBSEQUENT MODELS, INDICATING THAT THE MANUFACTURER RECOGNIZES THE MALFUNCTION. REPAIR INCLUDES REPLACEMENT OF THE ENTIRE STEERING COLUMN, COST TO REPAIR IS APPROXIMATELY $1300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410879July 7, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT NONE OF THE POWER LOCKS WERE FUNCTIONING. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO OPEN THE FRONT PASSENGER SIDE DOOR MANUALLY BY USING THE KEY. WHEN THE CONTACT ENTERED THE VEHICLE HE NOTICED THAT NONE OF THE DOORS, EXCEPT THE FRONT PASSENGER SIDE DOOR WOULD OPEN FROM THE INTERIOR. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT COULD BE OPENED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MAIN FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410949July 7, 2011
ELECTRICAL SYSTEM
DROVE MY 2008 BMW 328XI SEDAN TO WORK SITE ABOUT 54 MILES AWAY FROM MY HOME TOWN WITH NO ISSUES. AFTER A LONG DAY OF WORK, GOT INTO CAR AND STARTED ENGINE. NOTICED SMOKING COMING OUT OF ENGINE COMPARTMENT. OPEN HOOD AND NOTICED SMALL FIRE COMING FROM UNDERNEATH THE INTAKE MANIFOLD NEAR SOME WIRING. SMALL BUT STILL ON FIRE. PUT OUT FIRE BY BLOWING ON. CAR STARTED UP FINE WITH NO ERROR CODES. TRIED STARTING AGAIN, SAME RESULT. A ELECTRICAL SHORT WITH SMOKE AND FLAME. I PUT IT OUT AGAIN WITH WATER. HAD THE CAR TOWED TO MY LOCAL BMW DEALER TO HAVE A REPAIR. BMW DEALER CHECKED IT OUT AND SAID THAT THE CAR HAD A ELECTRICAL WIRING HARNESS FIRE AND NO OTHER ISSUES. THEY SAID IT WOULD COST $2700 DOLLARS TO REPAIR AND WAS NOT COVERED UNDER BMW'S WARRANTY. THIS CAR HAS 29000 MILES ON IT. HOW IN THE WORLD IS THIS NOT COVERED BY THEIR WARRANTY. THIS WAS A VEHICLE FIRE! IT IS NOT NORMAL FOR A CAR TO CATCH ON FIRE BY ITSELF IS IT NOT? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410754July 6, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DECELERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL LINE WAS DISCONNECTED AND THE ENTIRE FUEL SYSTEM WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000. UPDATED 08/31/11 *BF THE CONSUMER STATED WHILE DRIVING DOWN THE PARKWAY AT 65 MPH, THE ENGINE ABRUPTLY SHUT DOWN. WHEN THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE, THE STARTER TURNED OVER, BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THE FUEL PUMP FAILED. THE FUEL LINES HAD DISCONNECTED FROM THE FUEL PUMP. THE DEALER TEN STATED THE ONLY WAY TO REPLACE THE LINES, WAS TO REPLACE THE ENTIRE FUEL TANK. UPDATED 09/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410343July 3, 2011
LATCHES/LOCKS/LINKAGES
SIB 51 19 07, CAR DOOR LOCKS FAILED AND WAS FORCED TO EXIT THROUGH WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407416June 19, 2011
LATCHES/LOCKS/LINKAGES
NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HAVE A 5 AND A 2 YEAR OLD. WHAT IF I WERE TO HAVE AN EMERGENCY WHERE MY BATTERY WERE TO DIE AND THE WINDOWS WERE UP. I AND MY CHILDREN WOULD PERISH IN THE HEAT OF OUR GEORGIA SUMMER. THE ENGINEERS NEED TO FIX THIS SAFETY HAZARD IMMEDIATELY OTHERWISE A LIFE IS GOING TO DIE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402556May 24, 2011
ELECTRICAL SYSTEM, STEERING
CAR DIED OUT OF NO WHERE WHO NOT START WOULD NOT JUMP START HAD TO HAVE IT TOWED FOR BIG MONEY ON A FLAT BED WITH SKATES. I WAS HOURS AWAY FROM HOME. STEERING COLUMN AND A NEW BATTERY OVER $1600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393536March 28, 2011
LATCHES/LOCKS/LINKAGES
2007 BMW 328XI. THE DOORS WILL NOT OPEN UTILIZING REMOTE NOR OPEN/CLOSE LOCK BUTTON IN THE CAR. THIS IS A SAFETY ISSUE BECAUSE ONLY THE DRIVER SIDE DOOR CAN OPEN EVEN FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392684March 23, 2011
STEERING
RED STEERING WHEEL LOCK WARNING LIGHT CAME ON ONE DAY. I NEVER HAD AN ISSUE WITH MY CAR STARTING EVEN WITH THE WARNING LIGHT ON. I HAD MY CAR CHECKED OUT AND IT WAS RECOMMENDED TO REPLACE THE WHOLE STEERING WHEEL COLUMN. NOT BECAUSE IT WAS BAD, BUT BECAUSE THE SENSOR WAS BAD AND THE ONLY WAY TO FIX IT WAS REPLACING THE WHOLE STEERING COLUMN. TOTAL COST WAS OVER $700. MY CAR WAS 3 MONTHS AND 5,000 MILES OUT OF WARRANTY. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THE STEERING COLUMN WARNING LIGHT SENSOR IS A VERY COMMON PROBLEM. HOPEFULLY ENOUGH PEOPLE COMPLAIN AND BMW RECALLS THIS PART THAT IS OBVIOUSLY DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383789February 16, 2011
UNKNOWN OR OTHER
DOORS WILL NOT UNLOCK USING THE KEY FOB OR CENTRAL LOCKING BUTTON HTTP://WWW.BMWTIS.COM/TSB/BULLETINS/...P/B511907G.HTM SITUATION ONE OR MORE OF THE DOORS MAY NOT UNLOCK WHEN USING THE REMOTE KEY OUTSIDE THE VEHICLE, OR THE CENTRAL LOCKING BUTTON INSIDE THE CAR. IT IS STILL POSSIBLE, HOWEVER, TO UNLOCK THE DOOR BY USING THE KEY IN THE DRIVER'S DOOR LOCK CYLINDER OR BY PULLING THE DOOR HANDLE ON THE INSIDE OF THE CAR. TYPICALLY FAULT CODES A6D4 AND A6D5 ARE STORED IN THE JUNCTION BOX ELECTRONICS (JBBF). CAUSE THIS IS DUE TO A BLOWN FUSE IN THE JBBF CAUSED BY EITHER: AN EXCESSIVE AMPERAGE DRAW BY ONE OF THE DOOR LOCK ACTUATORS, WHICH IS COMMONLY ATTRIBUTED TO SILICONE CONTAMINATION; OR AN INTERMITTENT, BUT ACCEPTABLE, AMPERAGE SPIKE SLIGHTLY ABOVE 15A, DUE TO NORMAL VARIATION IN THE LOCKING SYSTEM. CORRECTION REPLACE THE FUSE WITH ONE OF A DIFFERENT RATING. REPLACE THE NECESSARY ACTUATOR AS WELL, BUT ONLY IF IT IS DRAWING EXCESSIVE AMPERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379694January 31, 2011
STEERING
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A RIGHT HAND TURN, THE CONTACT STATED THAT THE STEERING WHEEL BECAME STUCK, CAUSING HIM TO HIT A WALL. THE VEHICLE WAS TOWED TO THE DEALER WHO FILED A REPORT WITH THE MANUFACTURER. THE MANUFACTURER CONDUCTED AN INVESTIGATION WHICH WAS INCONCLUSIVE. THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. A POLICE REPORT WAS AVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10376543January 13, 2011
LATCHES/LOCKS/LINKAGES
THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASSENGER DOORS WILL UNLOCK. EACH OF THESE DOORS (DRIVER AND REAR PASSENGER) CAN ONLY BE UNLOCKED FROM THE INSIDE BY PULLING ON THE HANDLE. THE OTHER TWO DOORS CANNOT BE UNLOCKED AT ALL. THIS ISSUE IS OBVIOUSLY A SAFETY CONCERN: SUPPOSE I WERE IN AN ACCIDENT AND THE ONLY WAY OUT OF THE CAR WAS ONE OF THE TWO DOORS WHICH ARE NOT UNLOCKABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372601December 27, 2010
LATCHES/LOCKS/LINKAGES
MY AUTOMATIC DOOR LOCKS FAILED IN OCTOBER 2010. A FUSE WAS REPLACED. THEN THEY FAILED AGAIN IN DECEMBER 2010. BOTH TIMES I WAS OUTSIDE OF THE CAR. I USED THE MANUAL KEY IN THE KEY FOB TO OPEN THE DRIVER'S DOOR. IF I HAD BEEN INSIDE OF THE CAR WHEN IT HAPPENED, THE ONLY WAY OUT WOULD HAVE BEEN THROUGH THE WINDOWS. WHEN THE LOCKS FAILED, ALL DOORS WERE FROZEN CLOSED AND THE INTERIOR OVERRIDE DID NOT WORK. THIS COULD BE SERIOUS IF THERE WAS A NEED TO QUICKLY EXIT THE CAR. ESPECIALLY IF IT INVOLVED PETS, CHILDREN, THE ELDERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372358December 24, 2010
LATCHES/LOCKS/LINKAGES
2007 BMW 328XI. LOCKING SYSTEM FAILED. UNABLE TO UNLOCK PASSENGER DOORS EITHER WITH THE KEY OR BY PULLING THE DOOR HANDLE FROM THE INSIDE. ONLY THE DRIVER DOOR WAS ABLE TO OPEN FROM THE INSIDE. THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. I HAD TO HAVE MY WIFE AND KIDS CRAWL OUT THE WINDOWS ON CHRISTMAS EVE IN THE CHURCH PARKING LOT SO THAT WE COULD ATTEND CHURCH. BMW NEEDS TO ISSUE A RECALL AND HAVE THIS PROBLEM FIXED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10368109November 29, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN HE APPROACHED A TRAFFIC LIGHT AND ATTEMPTED TO ENGAGE THE BRAKES; THE BRAKES DID NOT RESPOND WHICH RESULTED IN A CRASH. THE CONTACT STATED THAT DURING THE FAILURE, THE NAVIGATION SCREEN DISPLAYED ABS AND DSC MALFUNCTIONS. THE CONTACT SUSTAINED INJURIES AS A RESULT OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10364290November 6, 2010
STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLEM BUT OFF AND ON NOT LIKE THIS 2007 DEATH TRAP. I'M NEVER EVER BUYING A BMW AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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