BMW 328xi Complaints

460 consumer complaints on file.

#11518100April 20, 2023
ELECTRICAL SYSTEM
I was driving to my appointment about 3 weeks ago. When all of a sudden I start to smell smoke. I started to brake at the light when I seen flames coming from underneath my glove box. I pulled over as fast as I could by that time my entire glove box with my documents were on fire.The only thing I had was a gallon of apple juice so I put that on the fire to put it out. That was the only I could contain the fire. From that point my car wouldn't turn back on. So I had to pay to get my vehicle to my home.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11504077January 27, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BMW Bi Xenon Headlights wires harness. Insulation on wires peels off and start touching each other. Malfunction high beam, low beam, turning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492266November 4, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2008 BMW 328xi. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact's son was driving approximately 30 MPH when the son noticed that smoke had begun to issue from the dashboard vents. The son pulled over and stopped the vehicle and exited when the vehicle dashboard burst into flames. The fire department was called and extinguished the flames with water. The vehicle was towed to the contact's residence. The contact's insurance provider declared the vehicle a total loss. The failure mileage was approximately 70,000. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490314October 21, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487711October 3, 2022
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
The positive battery fuse cable under the glovebox is placed into a plastic space causing melting. This leads to the vehicle going dead and not even emergency lights will work. This recall has been placed on very few BMWs however it is affecting way more then they are saying. You can see in UK where a man was killed for the vehicle going dead in the middle of the road and emergency lights cannot be used to warn other drivers. How has their not been taken car of already. I am extremely disappointed in our system, and in BMW. My mind is completely blown that this is not cared about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487316September 30, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS, ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle and driving at an undisclosed speed, there was an abnormal oil odor detected. The vehicle was towed to the dealer where it was diagnosed that the valve cover was leaking oil and the head gasket cover needed to be replaced. The dealer informed her that the failure was not related to the recall. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486090September 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477765August 5, 2022
UNKNOWN OR OTHER
There is a Manufacturer Recall - NHTSA Recall Number22V119 this affects the PCV VALVE HEATER, which may not have been produced to specifications which could lead to a short circuit. I was advised a remedy was available to fix this defect, brought my car to the BMW dealership of Greenwich/Mamaroneck service department located at 110 Midland Avenue, Port Chester, on 8/4/2022 at 9:45 a.m. I was told this would be completed that same day. I was not given a loaner and have no other means of transportation, but to date, a full day plus later, my car has not been returned nor repaired and I have received no return phone calls from my assigned service person, Reinaldo Cruz regarding its status. i have emailed and called him both without success.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476325July 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475970July 26, 2022
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was no longer driving the vehicle. Parts distribution disconnect. The failure mileage was unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475642July 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced hard started and would vibrate abnormal while started. The contact stated that the check engine warning light was illuminated due to a failed O2 sensor. The approximate failure mileage was 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471998July 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470189June 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The car was over heating and not starting as well as fuel pump error on my dash. There is an open recall on my vehicle starting March of 2022 it is now June and BMW says they don’t know when they will have a remedy for this and it could be months but I need my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469586June 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328XI. The contact stated while driving approximately 50 MPH, the vehicle was overheating and the gauge was notifying the contact of the engine temperature moving from high to extremely high. The contact also stated there was black smoke coming from the engine and tailpipe. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 114,900. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468280June 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle overheated while the HVAC system was turned on. Additionally, the vehicle jerked and there was smoke coming from the exhaust pipe while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466267May 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461501April 20, 2022
ENGINE AND ENGINE COOLING
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461305April 19, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owned a 2007 BMW 328i. The contact stated that upon pulling into the driveway, he saw smoke coming out from underneath the hood. There was no warning light illuminated. The contact immediately exited the vehicle. The contact stated that the fire started inside the hood and extended to the rest of the vehicle. The contact stated that there were explosions of fire with objects flying all over the place. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no police report filed. The contact stated that he sustained minor injuries but did not seek medical assistance. The vehicle was towed to the dealer where it was totaled. The contact later received a recall notification of NHTSA Campaign Number: 17V683000 (Engine And Engine Cooling), which he associated with the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461206April 18, 2022
UNKNOWN OR OTHER
The contact owned a 2006 BMW 328XI. The contact stated while his son was driving approximately 50 MPH on a slick road, the vehicle made a loud boom sound. There were no warning lights on the instrument panel. The driver depressed the brake pedal and the vehicle skidded into a telephone pole where the front of the vehicle caught on fire. All air bags deployed. The vehicle was destroyed by fire and the origin was unknown. The driver pulled the passenger out while the vehicle was on fire. The passenger sustained a concussion and was required to be hospitalized for a few days. The fire department arrived on the scene and extinguished the fire. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11457954March 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer and BMW of Springfield Parts & Accessories (391 US-22, Springfield, NJ 07081: (908) 232-1466) were contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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