BMW 328i Complaints

2,583 consumer complaints on file.

#10983873May 6, 2017
STEERING
I WAS OUT WITH MY KIDS AND WENT TO PARK AT THE RESTAURANT AND WHEN I TURNED OFF MY CAR A STEERING WHEEL LOCK SIGN IN RED POPPED UP ON THE DASH. THIS WAS THE FIRST TIME I HAD SEEN THIS, SO I TURNED THE CAR BACK ON AND KEPT FLASHING. I TOOK THE MANUEL OUT TO SEE WHAT THIS WAS AND IT WAS THE STEERING WHEEL LOCK. WELL I FIGURED OK I WILL READ MORE ABOUT IT AFTER I HAD DINNER WITH MY KIDS. I HAD FORGOTTEN ABOUT IT AFTER DINNER SO I GET IN MY CAR JUST LIKE NORMAL AND THEN I SEE THE RED SIGN STILL. WENT HOME AND THE LIGHT IS STILL ON. I HAD BEEN SEARCHING FOR THIS ONLINE AND I HAVE SEEN SO MANY OTHER PEOPLE WITH THIS PROBLEM. I'M AFRAID TO DRIVE MY CAR NOW SINCE IT'S WHAT I USE TO TAKE MY KIDS TO SCHOOL AND PICK THEM UP. I JUST HOPE THE DEALER CAN FIX THIS SINCE THIS IS THE FIRST TIME I HAVE SEEN IT. IT NEVER EVEN WENT FROM YELLOW TO RED IT WAS JUST RED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983263May 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT RECEIVED A NOTICE ON MAY 2, 2017 STATING THAT PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983283May 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983333May 3, 2017
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE WITH THE HEADING "FINAL REMEDY AVAILABLE" AND WAS INSTRUCTED TO CONTACT MY BMW SERVICE CENTER TO SCHEDULE A REPAIR. WHEN I DID, I WAS ADVISED THAT THE REMEDY IS UNAVAILABLE AND WILL NOT BE AVAILABLE UNTIL A LATER DATE, MAYBE THE SUMMER OF 2017. THE NOTICE SUGGESTS THAT I INFORM THE NHTSA IF BMW IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME. GIVEN THAT IT IS UNCLEAR WHEN THE REMEDY WILL BE AVAILABLE, I AM NOTIFYING THE NHTSA OF MY EXPERIENCE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983375May 3, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING THE CAR, IT LOSES POWER COMPLETELY AND THE ENGINE SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE FREEWAY AT HIGH SPEED. IT IS A VERY DANGEROUS SITUATION, AS THE CAR QUICKLY DECELERATES AND POWER STEERING NO LONGER WORKS. I HAVE BEEN INCREDIBLY LUCKY TO BE ABLE TO GET TO THE SIDE OF THE HIGHWAY AFTER LOSING POWER EACH TIME (IT HAS HAPPENED ON THE FREEWAY 5 TIMES NOW). THE CAR WILL NOT START AFTER IT LOSES POWER AND PUTS UP A RANDOM CHECK ENGINE ERROR. SOMETIMES, AFTER SITTING FOR A PERIOD OF TIME, IT WILL START UP, BUT THIS SEEMS TO BE COMPLETELY RANDOM, AS IT HAPPENS SOMETIMES, BUT NOT ALWAYS. I HAVE TAKEN THE VEHICLE TO BMW SEVERAL TIMES NOW AND THEY HAVE REPLACED SEVERAL PARTS AND ASSURED ME IT IS FIXED, BUT IT KEEPS HAPPENING. I AM NOW VERY CONCERNED FOR MY FAMILY'S SAFETY. I REALIZE THE CAR IS A 2009 MODEL, AND IT HAS A LITTLE OVER 100,000 MILES ON IT, BUT THIS TYPE OF POWER LOSS SHOULD NOT BE HAPPENING OVER AND OVER AGAIN, ESPECIALLY WHEN IT HAS BEEN TAKEN TO THE BMW DEALER. I HAVE SPECIFIED THE LAST INCIDENT IN THE "WHEN DID THIS HAPPEN" QUESTION BELOW, BUT THE PROBLEM STARTED ABOUT 6 WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983070May 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) BUT THE PARTS HAD NOT BEEN AVAILABLE SINCE 2016. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS INFORMED THAT THERE WAS A WAITING LIST FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE REPAIRED IN MARCH OF 2017. THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL AS OF YET DUE TO THE PARTS STILL NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983102May 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1999 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DOWNSHIFTED AND HEARD A LOUD ABNORMAL NOISE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE BUSHING HAD SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981704May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981316April 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981334April 28, 2017
AIR BAGS
TAKATA RECALL. AFTER BEING NOTIFIED BY BMW THAT MY CAR WAS BEING RECALLED FOR DANGEROUS AIRBAG DEPLOYMENTS I HAVE BEEN TERRIFIED TO DRIVE MY CAR OR LET MY LOVE ONES RIDE AS PASSENGERS. I HAVE BEEN DENIED USE OF MY VEHICLE BECAUSE OF THIS VERY DANGEROUS DEFECT WHILE WAITING FOR THE REPLACEMENT AIRBAGS FOR YEARS. I DESERVE COMPENSATION FROM BMW AND TAKATA AS DO ALL OTHER OWNERS WHO PURCHASED THEIR VEHICLES IN GOOD FAITH AND HAVE WAITED PATIENTLY FOR THIS HORRIBLE SITUATION TO BE RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981357April 28, 2017
ELECTRICAL SYSTEM
I OPENED THE DOOR AND PUT KEY IN, EVERY THING LOOKSED GOOD. BUT I PUSHED START BUTTON, IT COULD NOT START. THEN ALL POWER WENT DOWN: NO LOCK/UNLOCK, NO RADIO, NO LIGHT. YET AFTER SOME TIME, THE POWER WENT BACK AND I COULD START. THIS HAPPENED MANY TIMES. I FOUND MANY 2007 BMW 328I HAVE THE SAME PROBLEM. IT'S RELATED TO THE B+ WIRE CONTACT ISSUE. BMW HAS A RECALL FOR THAT ISSUE: THERE IS A TSB FOR THIS E90 WONT START - SI B61 08 11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981272April 28, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO THE DEALERSHIP AND ASKED FOR THIS LOCK ISSUE TO BE REPAIRED AT LEAST 6 TIMES DURING THE PAST FIVE YEARS. OVER THE PAST TWO YEARS THE ISSUE HAPPENS MORE FREQUENTLY. AT TIMES I AM IN THE CAR WITHOUT IT RUNNING, THEN I GO TO OPEN THE DOOR AND I AM LOCKED INSIDE. THE HANDLE ACTS LIKE IT IS GOING TO OPEN BUT THE DOOR DOES NOT OPEN. THE HANDLE LIFTS BUT DOES NOT MOVE THE LOCK. I HAVE TO USE A BUTTON ON THE CONSOLE OR THE KEY FOB TO UNLOCK ALL THE DOORS ELECTRONICALLY. I FIND THIS NOT SAFE BECAUSE IF THE AUTOMOBILE DOES NOT HAVE ELECTRIC SUPPLY THE DRIVERS DOOR NEEDS TO BE ABLE TO OPEN. THIS CONCERNS ME IF THERE WAS A ACCIDENT OR URGENT NEED. I HAD SOME OTHER SUSPENSION ISSUES THAT I REPORTED. YOU COULD HEAR A LOUD SOUND AND I WAS TOLD FOR A OVER YEAR IT WAS NOT A ISSUE. FINALLY MY HUSBAND WAS GOING TO COME TO THE DEALERSHIP AND THEY SAID THEY FOUND THE PROBLEM DID OVER $6,000 IN WARRANTY REPAIR ON A FAULTY BOOT PART BEFORE THE WARRANTY EXPIRED. I HAD THE PROBLEM FOR A LONG TIME! BMW DIAGNOSTIC AND SERVICE IS NOT WHAT IT USED TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981053April 27, 2017
ENGINE
WHILE DRIVING CAR COMPLETELY STALLED OUT FOR NO SPECIFIC REASON. THIS OCCURRED ON FREEWAY WITH CARS ALL AROUND I WAS LUCKY TO BE ABLE TO COAST TO SHOULDER. CHECKED ON BOARD VEHICLE STATUS ALL CHECKED "OK". AFTER A SHORT TIME CAR STARTED RIGHT UP DROVE IT HOME AND NEXT MORNING IT STALLED OUT AGAIN WHILE ON A CITY STREET. THIS TIME UNABLE TO PUT INTO NEUTRAL, ELECTRONICS WORKED, HAD TO FLAT , HAD TO FLAT BED IT TO THE DEALER. THIS MAKES THIS CAR DANGEROUS AND UNRELIABLE. CAR IS CURRENTLY IN FOR REPAIRS. ATTACHED IS THE RECOMMENDED SERVICES HAVE NOT RECEIVED COMPLETED WORK REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980991April 26, 2017
ELECTRICAL SYSTEM
AFTER SEEING YET ANOTHER REAR END COLLISION, I WOULD LIKE TO MAKE A SUGGESTION I HAVE HAD IN MIND FOR A LONG TIME. I BELIEVE WE CAN REDUCE THE INCIDENCE OF SUCH ACCIDENTS, BY FLASHING THE STOP SIGNALS WHENEVER THE BRAKES ARE ON AND THE CAR IS STOPPED ( REQUIRES A SPEED SENSOR, OF COURSE). MANUAL FLASHING ELECTRONICS EXISTS IN EVERY MODERN CAR, BUT IS NOT NORMALLY USED WHEN STOPPED ON THE ROADWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10980516April 25, 2017
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2015 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SLOWED DOWN AND LOST ACCELERATION INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. ROADSIDE ASSISTANCE WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE VEHICLE BEING DRIVEN AT HIGH SPEEDS FOR A LONG TIME. THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SOFTWARE SYSTEM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980081April 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED AND FAILED TO START SEVERAL TIMES WITHOUT WARNING. THE BATTERY WAS REPLACED BUT THE CONDITION PROGRESSED. THE CONTACT WAS NOT NOTIFIED; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER WOULD SCHEDULE A RECALL REPAIR APPOINTMENT AND DIAGNOSE THE FAILURE TO PROVIDE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980001April 23, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE INTERSTATE, I ACCELERATE AND WITHOUT WARNING, DASHBOARD LIGHTS UP WITH "SERVICE ENGINE SOON" AND VARIOUS OTHER LIGHTS, POWER STEERING GOES OUT, AND I HAVE TO MANEUVER CAR ACROSS LANES OF ONCOMING TRAFFIC TO A SAFE SHOULDER. I TURN ON HAZARDS, REMOVE KEY AND WAIT SEVERAL MINUTES. THE CAR TURNS OVER BUT DOESN'T START. I WAIT LONGER, TURN OFF HAZARDS, RE-INSERT KEY AND CAR STARTS UP. I AM ABLE TO CONTINUE DRIVING, BUT AVOID HARD THROTTLE. THIS HAPPENED 2 MONTHS AGO, AND I TOOK IT TO A LICENSED MECHANIC WHO DIAGNOSED AS FAULTY FUEL PUMP AND REPLACED IT. THE CAR THEN HAD VACUUM LEAK FOLLOWED BY A COMPLETE REPLACEMENT OF VALVE COVER. THE ISSUE I EXPERIENCED ON THE INTERSTATE WAS IDENTICAL TO WHAT OCCURRED BEFORE THOSE REPAIRS WERE DONE AND BEARS A STRIKING RESEMBLANCE TO ISSUES DESCRIBED IN THE 2013 BATTERY CABLE RECALL, YET MY VIN # IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979805April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT WAS ALSO INFORMED BY THE LOCAL DEALER THAT NHTSA WAS RESPONSIBLE FOR DETERMINING WHICH MANUFACTURER WOULD RECEIVE THE PARTS FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979826April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979699April 20, 2017
AIR BAGS, SEATS
PASSENGER SEAT MAT FAILED TURNING OFF PASSENGER SIDE AIRBAGS FOR A CAR MANUFACTURED IN FALL 2007 IN GERMANY. BMW DON'T WANT TO TAKE OWNERSHIP OF THE PROBLEM DESPITE THIS BEING A SAFETY ISSUE AND MODELS PRIOR TO THIS CUT-OFF DATE HAVING ALREADY BEEN RECALLED FOR THE EXACT SAME PROBLEM. THE PASSENGER SEAT IS RARELY USED AND THE CAR, DESPITE BEING 9 YEARS OLD, HAS ONLY DONE 39,000 MILES. THIS IS A DANGEROUS CONDITION IF THE AIRBAG IS TRULY TURNED OFF THOUGH NO CODES INDICATE THIS IS THE CASE. DON'T KNOW WHAT TO BELIEVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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