BMW 328i Complaints
2,583 consumer complaints on file.
- #11024950September 22, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FORT MYERS (15421 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (844) 283-1830) WAS CONTACTED, BUT WAS UNABLE TO FACILITATE THE REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11025022September 22, 2017AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THREE VEHICLES REAR ENDED EACH OTHER. THE CONTACT'S DAUGHTER REAR ENDED THE SECOND VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT'S DAUGHTER SUSTAINED A FACE INJURY THAT REQUIRED MEDICAL ATTENTION. THE DEALER (NEW CENTURY BMW, 1139 W MAIN ST, ALHAMBRA, CA 91801) WAS CONTACTED AND STATED THAT THE CONTACT HAD TO PAY FOR THE REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 201-571-5859 AND STATED THAT THEY HAD TO INSPECT THE VEHICLE AND WOULD CALL THE CONTACT BACK. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11024591September 20, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA 30096 (678) 608-0800) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11024615September 20, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (BMW OF BEAUMONT, 1855, I-10, BEAUMONT, TX, 77701) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE AVAILABLE FOR THE REPAIR AND TO CONTACT THE DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11024149September 19, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, PERFORMANCE AUTOMALL 1810 DURHAM-CHAPEL HILL BLVD, CHAPEL HILL, NC ,27514, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11024251September 19, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS ADVISED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11024109September 18, 2017STEERING
MY 2007 BMW 328I, DID NOT START AND IT SHOWED THAT IT HAD A LOCK STERRING WHEEL. ALSO HAVING ISSUES WITH MY DRIVER SIDE MIRROR BEING FOLDED BACK WORLD AND DID NOT ALLOW ME TO POSITION TO A SAFE VIEW. THE VEHICLE WAS STATIONARY. I COULD NOT START THE VEHICLE BECAUSE OF THE STERRING WHEEL WAS LOCKED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022699September 11, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109 (505) 884-0066) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT A SECOND NOTICE WOULD BE SENT OUT IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022254September 8, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETTE PLACE (3264 COMMERCE AVENUE, DULTH, GA 30096; 678-608-0800) AND WAS INFORMED THAT THE VIN WAS ON THE WAITING LIST; HOWEVER, IT WOULD BE APPROXIMATELY ANOTHER YEAR BEFORE THE REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021700September 6, 2017ENGINE
TRAVELLING AT 60 MPH ON THE HIGHWAY I GOT A MESSAGE "DRIVETRAIN MALFUNCTION". BEFORE I WAS ABLE TO STOP, THE CAR SHUT DOWN. IT WAS TOWED TO THE DEALER AND THEY TOLD ME THE PLASTIC TIMING CHAIN COVER BROKE OFF AND PERMANENTLY DAMAGED THE ENGINE. IT WILL COST ME $8300 TO REPAIR. AFTER SOME RESEARCH, I FOUND OTHERS HAVE HAD THIS HAPPEN AND THAT BMW HAS SINCE CHANGED THE DESIGN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021422September 5, 2017ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE TOWER MENTIONED A RECALL TO THE CONTACT. THE CONTACT CONTACTED THE MANUFACTURER AND INQUIRED ON THE NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED, HOWEVER WAS COVERED UNDER THE EXTENDED WARRANTY AND TRANSFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER (BMW OF ORLAND PARK LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WOULD NOT START AND THE DEALER RESPONDED THAT THEY DO NOT DO TOWING AND THAT IT WOULD BE THE RESPONSIBILITY OF THE CONTACT TO HAVE THE VEHICLE DELIVERED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021513September 5, 2017AIR BAGS
TAKATA RECALL. NEVER FIXED BY BMW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021165September 2, 2017STRUCTURE:BODY
WHEN ATTEMPTING TO OPEN BOTH THE DRIVER AND PASSENGER SIDE FRONT DOORS, PULLING ON THE HANDLE TWICE WOULD NOT UNLOCK AND OPEN THE DOOR. THE ONLY WAY TO EXIT THE VEHICLE IS BY PRESSING THE ELECTRICAL UNLOCK BUTTON. THIS HAPPENS INTERMITTENTLY, THE DATE BELOW IS ONLY ONE OF THE MANY OCCURRENCES. THE DEALER HAS ATTEMPTED TO FIX IT 4 TIMES. NONE HAS BEEN SUCCESSFUL. THIS IS A SAFETY ISSUE. IF WE NEEDED TO EXIT THE CAR AND THE ELECTRICAL SYSTEM WAS DISABLED, WE WOULD BE UNABLE TO. I HAVE VIDEOS OF THIS HAPPENING BUT THE FORM WON'T LET ME UPLOAD THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021079September 1, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF GAINSVILLE (LOCATED AT 2853 N MAIN ST, GAINSVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11021140September 1, 2017ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
RECENTLY MY GIRLFRIEND AND I HAD PURCHASED AND FINANCED A 2012 BMW 328I. THE MILEAGE WHEN WE BOUGHT THE CAR WAS AT 48,000. WITHEN THE FIRST 2 WEEKS OF HAVING THE CAR I HAD TO BRING IT BACK DUE TO THE PARKING LAMP BEING OUT. I DIDN'T GET NO WARNING FROM THE CAR THAT THE LIGHT WAS OUT EITHER. I BROUGHT IT IN THEY CORRECTED THE PROBLEM FOR THE TIME BEING AND I WENT ON MY WAY. THE SAME EXACT PARKING LAMP WENT OUT ANOTHER FEW WEEKS LATER. WE HAVE ONLY HAD THE CAR 3 MONTHS AND IT IS HAVING PROBLEMS WITH THE ENGINE AND SAYING THAT I HAVE DRIVEN A LOT MORE MILES THAN I ACTUALLY HAVE. THE ODOMETER IS NOW READING 60,000 MILES. BASICALLY SAYING I HAD DRIVEN OVER 13,000 MILES IN CLOSE TO 3 MONTHS TIME. THERE IS NO WAY I COULD OF DRIVEN 13,000 MILES IN THAT SHORT OF TIME WHEN I ONLY USE THE CAR TO GO TO WORK WHICH IS 20 MILES AWAY. THE CAR BROKE DOWN ON ME AND THE ODOMETER IS DEFINENTLY FAULTY. I KNOW ELECTRICAL PROBLEMS WHEN I SEE THEM. THE CAR IS UNSAFE TO DRIVE PRIOR TO BREAKING DOWN. ENGINE SHAKED VIOLENTLY AND MADE HISSING SOUNDS AFTER RELEASING THE GAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020892August 31, 2017AIR BAGS
TAKATA RECALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020961August 31, 2017FUEL/PROPULSION SYSTEM
"TAKAYA RECALL" I WAS DRIVING MY CAR (IN MOTION) ON THE HIGHWAY (BMW 328I 2012) WHEN SUDDENLY A MESSAGE APPEARED ON THE DISPLAY SCREEN STATING "FUEL SUPPLY MALFUNCTION" AFTER READING THE MESSAGE THE CAR SUDDENLY STALLED IN THE MIDDLE OF THE ROAD. I TURNED MY HAZARDS ON AND ATTEMPTED TO START THE CAR, BUT IT WOULD TURN OVER. AFTER WAITING 10 MINUTES WITH MY CAR COMPLETELY TURN OFF, IT FINALLY STARTED. THE SAME THING HAPPENED TO ME SEVERAL TIMES AND MOST RECENTLY TODAY 08/31/2017 ON THE STREETS. IT WAS REALLY SCARY ORDEAL BECAUSE THE OTHER DRIVERS HAD TO SUDDENLY BRAKE! MY CAR IS ONLY 5 YEARS OLD AND WELL MAINTAINED, SO THIS PROBLEM SHOULDN'T BE HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020662August 30, 2017AIR BAGS
'"TAKATA RECALL" I HAVE NOT HAD ANY PROBLEMS BUT I DONT WANT THE TAKATA AIRBAGS DUE TO RECALL IT IS DANGEROUS AND COULD KILL YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020576August 30, 2017ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT HE HAD TO WAIT A FEW MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LONG BEACH BMW LOCATED AT 1660 E SPRING ST, LONG BEACH, CA 90806 ,PHONE NUMBER (877) 514-7977 WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING, THE ENGINE STALLED AGAIN WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AGAIN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NO WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11020017August 28, 2017AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
" TAKATA RECALL " : I REMEMBER THE MOMENT MY CAR ACCIDENT HAPPENED ( 7-18-17 ) : WHEN I ARRIVED DEL MAR PHARMACY'S PARKING LOT ([XXX] ), ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BRAKE PEDAL, I FELT THE CAR SUDDENLY LOSE CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). I DIDN'T KNOW WHAT REASON HAD MADE THE BRAKING SYSTEM DIDN'T FUNCTION WELL, THEN THE CAR JUMPED ON THE PAVEMENT, AND BOTH AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS HIT BY THIS CAR' S HEAD . FINALLY, THE POLICE CAME TO MAKE THE REPORT, AND MY CAR WAS TOWED AWAY TO MY FRIEND'S PARKING LOT. AFTER 1 WEEK, I CALLED THE REPAIR SHOP WHICH FIXED MY CAR'S BRAKE SYSTEM IN JUNE. NOW IT IS STILL THERE, AND WAITING FOR BMW INVESTIGATING MORE THAN 3 WEEKS ALREADY, BUT STILL WITHOUT ANY RESULT IF YOU STILL HAVE ANY QUESTIONS, PLEASE JUST EMAIL ME. I WILL DO MY BEST TO EXPLAIN EVERY DETAIL. SINCERELY, YOURS : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0