BMW 328i Complaints

2,583 consumer complaints on file.

#11058401January 3, 2018
AIR BAGS
TAKATA RECALL - CONTACTED DEALERSHIP A WHILE AGO BUT NO ACTION HAS BEEN TAKEN YET TO REMEDY THE POTENTIALLY FATAL SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058045January 2, 2018
AIR BAGS
TAKATA RECALL. I'VE BEEN TRYING SINCE MARCH 2016 TO GET MY LOCAL DEALERSHIP TO REPLACE MY DEFECTIVE AIRBAG, AS OUTLINED IN MY RECALL NOTICE. I HAVE BEEN PATIENT, AND NOW MY PATIENCE IS UP. I NO LONGER WANT THIS DANGEROUS AIRBAG IN MY CAR, AND SINCE I HAVE WAITED TWO YEARS ITS TIME TO REPLACE IT NOW. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058083January 2, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057838January 1, 2018
STRUCTURE:BODY
DOOR OPENING AND CLOSING- DR/SIDE, WHEN EXITING INNER DOOR HANDLE LOSES SPRING TENSION BECOMES LOOSE, AFTER EXITING DOOR WON'T CLOSE OR SOMETIMES WHEN INNER HANDLE BECOMES LOOSE INNER OR OUTER HANDLE WON'T OPEN DR/SIDE DOOR FORCING YOU TOEXIT ON THE PASSANGER SIDE WHILE VEHICLE IS STANDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057366December 29, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD AND THE VEHICLE WAS HESITANT TO OPERATE. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BMW OF MOBILE, 3025 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 476-2550) INDICATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE AND MAY NOT BE AVAILABLE FOR OVER SIX MONTHS. THE DEALER STATED THAT A LOANER VEHICLE WAS NOT AN OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE PROGRESSED TO THE POINT THAT THE DEALER STATED THAT THE STARTER AND DRIVE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING THE DIAGNOSIS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11057195December 28, 2017
AIR BAGS, ELECTRICAL SYSTEM
WHEN WILL THE WIRING RECALL FOR MY CAR BE COMPLETED? I NEED SOME SORT OF UPDATED INFORMATION, AS MY CAR IS SITTING DUE TO SIGNING A FORM STATING I WILL NOT DRIVE UNTIL THE REPAIRS ARE DONE. THIS IS CAUSING OTHER ISSUES SUCH AS DEAD BATTERY, POSSIBLE TIRE DRY ROT ETC.... DUE TO SITTING FOR SO LONG I'M THE WEATHER WITHOUT MOVING. WILL ANY OTHER DAMAGES OR FAULTS BE COVERED DUE TO THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056569December 26, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2 RECALLS NEEDED: 17V-676: BLOWER MOTOR WIRING AND 17V-683: PCV VALVE HEATER. GOT A LETTER FROM BMW SAYING THESE RECALLS ARE NOT READY BUT MY CAR HAS A REALLY BAD BURNING SMELL FROM THE AIR VENTS AND NEED IT FIXED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056097December 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NIELLO BMW ELK GROVE, 8580 LAGUNA GROVE DR, ELK GROVE, CA 95757) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055711December 20, 2017
AIR BAGS
I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECED A 2ND NOTICE I CALLED THEM AGAIN AND WAS TOLD THE REPAIRS HAD BEEN MADE. I ASKED TO SHOW ME PROOF OF THIS AND THEY HAVE NOT. I DO NOT KNOW WHAT TO DO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055725December 20, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR IN THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL UNDER THE ENGINE VALVE COVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALLS. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055737December 20, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000, 17V683000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY BMW, 18800 HAWTHORNE BLVD, TORRANCE, CA 90504) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055793December 20, 2017
ELECTRICAL SYSTEM
IN DECEMBER OF 2016, MY CAR STARTED BLOWING A BURNING SMELL THROUGH THE AIR VENTS, WHILE I WAS DRIVING THROUGH A NEIGHBORHOOD. I PARKED MY CAR AND TURNED IT OFF IN A MEDIAN AREA AND THEN I TURNED OFF THE AC AND WHITE SMOKE STARTED BILLOWING OUT OF THE VENTS. IT WAS ELECTRICAL WIRES CATCHING FIRE. I TOOK MY CAR TO THE MECHANIC AND HE SAID IT WAS THE BLOWER MOTOR AND BLOWER MOTOR RESISTOR THAT NEEDING REPLACING. THE WIRE CONNECTIONS DETERIORATED, MELTED, AND OVERHEATED, CATCHING FIRE. THE COST OF THIS REPLACEMENT WAS $573.60 OUT OF POCKET. I CHECKED A RECALL WEBSITE AND NOTICED THAT A SAFETY RECALL FOR THESE PARTS WERE LISTED IN OCTOBER OF 2017, WITH EXACT DESCRIPTION OF MY PROBLEM THAT OCCURRED IN DECEMBER 2016. I WOULD APPRECIATE A REIMBURSEMENT ON THIS REPAIR AS THIS RECALL SHOULD HAVE BEEN FOUND MUCH SOONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054970December 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054993December 15, 2017
STEERING
I WAS DRIVING THE WHOLE WEEKEND AND NOW MY CAR WON'T START I CHANGED THE BATTERY AND NOW SOME RED SYMBOL IS COMING UP AND I HAD LOOK IT UP ON YOU TUBE AND THEY ARE SAYING THAT MY STEERING WHEEL IS LOCK AND I HAVE NO IDEA WHY BECAUSE I WAS DRIVING THE NIGHT BEFORE AND NOW MY CAR WON'T START ALL BECAUSE OF SOME LOCKED SYMBOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055006December 15, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. UPON STARTING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE. THE SMOKE CLEARED AND HE CONTINUED TO DRIVE THE VEHICLE. INTERMITTENTLY, THE CONTACT DETECTED A BURNING PLASTIC ODOR COMING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. APPROXIMATELY ONE YEAR AGO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A STARTER, VALVE COVER, AND IGNITION MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11054683December 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GERMAIN BMW OF NAPLES (11286 TAMIAMI TRAIL N, NAPLES, FL 34110) AND WAS PLACED ON A WAITING LIST. THE CONTACT WAS ALSO ADVISED BY THE DEALER THAT THEY RECEIVED 10-15 PARTS PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT THEY WOULD CALL THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054769December 14, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE ENGINE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, ADDED WATER TO THE RADIATOR, AND WAS ABLE TO RESUME DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BRAMAN BMW (2060 NE 2ND AVE, MIAMI, FL 33137, PHONE: (305) 571-1200), BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11054452December 13, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054553December 13, 2017
UNKNOWN OR OTHER
DRIVER SUN VISOR/VANITY MIRROR FALLS OUT AT SWING ARM PERIODICALLY WHEN GOING OVER BUMP OR ROUGH ROAD. THIS HAPPENS WHEN IT IS PULLED OUT AT AN ANGLE TO SHIELD FROM SUN COMING IN FROM SIDE. IT FALLS ON YOUR HEAD. THERE IS A WIRE THAT RETAINS IT SO IT DOESN'T FALL TO THE FLOOR BUT SWINGS IN THE AIR. DEALER SAYS IT IS NOT A DEFECT, CAN'T FIX IT, HAS TO REPLACE WHOLE ASSEMBLY. I BELIEVE IT IS A DEFECT WITH HOW THE VISOR IS RETAINED AT IT'S PIVOT END. IT GOES INTO A SOCKET IN THE ROOF AND IS RETAINED BY A SPRING CLIP THAT CAN'T BE REPLACED SEPARATELY AND IS PART OF THE WHOLE VISOR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054266December 12, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V696000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF NORTH HOUSTON IN HOUSTON, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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