BMW 328i Complaints

2,583 consumer complaints on file.

#11361183September 25, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2015 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BMW OF ROSEVILLE (500 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE COOLANT THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360679September 23, 2020
STRUCTURE:BODY
INTERMITTENT ISSUE WHERE DRIVER'S SIDE DOOR WON'T UNLOCK FROM THE INTERIOR USING THE DOOR HANDLE. DOOR WILL NOT OPEN UNTIL IT'S UNLOCKED. DOOR CAN BE UNLOCKED USING THE ELECTRIC CENTRAL LOCKING, AND THEN OPENED USING THE HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355036September 14, 2020
ENGINE
I WAS ABOUT A QUARTER MILE FROM MY HOME WHEN MY 2012 328 N20 BEGAN TO MAKE A LOUD SOUND COMING FROM ENGINE. THE CAR ALSO STARTED TO IDLE VERY ROUGH. CHECK ENGINE LIGHTS WENT OFF. I HAD THE CAR TOWED TO MY BMW MECHANIC AND THEY DIAGNOSED AN ISSUE WITH THE TIMING CHAIN. THEY VERIFIED A NOISE AND A VERY LOOSE TIMING CHAIN. TIMING CHAIN AND GUIDE REPAIR WAS PERFORMED AT A HIGH COST. MILEAGE IS 127500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354091September 10, 2020
AIR BAGS
AIR BAG LIGHTS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353912September 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR IS BELOW 70K MILES NEVER OVER HEATED OR HAD ANY ISSUES BUT OUT OF NOWHERE MY TRUNK STARTED UNLOCKING ON ITS ON, KILLING MY BATTERY. MY RADIO STOPPED WORKING AND I'VE BEEN HEARING NOISES FROM MY DOOR SPEAKERS. & NOW TODAY MY CAR WILL NOT START AT ALL & IF IT DOES IT TURNS OFF IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353268September 5, 2020
AIR BAGS, SEAT BELTS
I GOT A PASSENGER RESTRAINT FAILURE LIGHT ON MY VEHICLE ALL OF A SUDDEN. SAID LIGHTS TURNED ON AS I WAS TURNING TO ENTER THE HIGHWAY ROUTE 2 IN FITCHBURG MA. I HAVE HEARD THAT THIS IS AN ONGOING ISSUE WITH BMWS SINCE MID 2000S YET MINES IS NOT ON RECALL. I HAVE TRIED EVERYTHING BUT CAN NOT CORRECT THE ERROR. I AM CONCERNED OF AN AIRBAG MALFUNCTION IN THE EVENT OF AN ACCIDENT. HOPING YOU CAN ASSIST ME WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352630September 3, 2020
POWER TRAIN
2015 BMW 328. CONSUMER WRITES IN REGARDS TO POWER TRAIN SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REFERENCED RECALL 20V185000. THE CONSUMER REQUESTED TO BE REIMBURSED THE CAR PAYMENTS FOR THE MONTHS THE VEHICLE WAS NOT IN USE.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353027September 3, 2020
ENGINE, POWER TRAIN
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11352074August 30, 2020
ELECTRICAL SYSTEM
CAR WOULD NOT START, DID NOT RESPOND TO CHARGING VIA JUMPER CABLES EARLIER THAT DAY. IT STARTED WHEN CONNECTED TO THE CHARGER BY THE TOW TRUCK OPERATER. I WAS TOLD TO DRIVE FOR 30-45 MIN BY THE BMW SERVICE CENTER AND THE TOW DRIVER. WHILE DRIVING ON A CITY STREET ABOUT 35 MIN LATER EVERYTHING STOPPED, LIGHTS, ELECTRICAL AND ENGINE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. I CALLED POLICE TO HELP WITH TRAFFIC CONTROL AS WELL AS INSURANCE FOR ROADSIDE ASSISTANCE. COULD NOT MOVE THE VEHICLE DUE TO IT WAS LOCKED IN PLACE. AND NO HAZARD LIGHTS EITHER. HAD TO CALL ANOTHER TOW TRUCK. BMW SERVICE STATES IT IS THE BATTERY CABLE AND WILL COST $3000.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351776August 28, 2020
ENGINE
ENGINE CAMSHAFT(VANOS) ADJUSTMENT UNITS FAILING. BMW NA NEVER SENT OUT A RECALL WHEN KNEW OF IT IN 2018( SEE ATTACHED FEB 2018 SERVICE BULLETIN) . ON 8/27/20, TISHA OF BMW NJ OFFICE CLAIMS DEALER IS RESPONSIBLE BUT SAYS THERE IS NO RECALL OUTSTANDING. I TOOK IT TO DEALER CRITZ OF SAVANNAH, GA ON 8/27 WHO CLAIM THAT THERE WAS NO RECALL FOR THIS MANUFACTURER DEFECT AND THAT BMW ARE NOT BUILT TO LAST 12 YEARS. IT COST AT LEAST $4000 IF NOT MORE TO FIX A RECALL ITEM THAT BMW ISSUED FEB 2018 FOR THIS AND NEVER SENT TO US. IN 2018 , THEY RECALLED THIS CAR FOR OTHER SAFETY ISSUES (SEE ATTACHED) BUT HID THIS MAJOR DEFECT THEY KNEW ABOUT IN 2/2018. I AM ATTACHING A RECALL THAT MY AUTO REPAIR GAVE ME THAT WAS NEVER EVER GIVEN TO ME BY DEALER NOR SENT FROM BMW NA . I NEED YOUR HELP TO HAVE BMW NA EXTEND THE RECALL AND PAY FOR FOR THIS LIFE THREATENING MANUFACTURER DEFECT . THIS WAS HIDDEN FROM THE PUBLIC AND SHOULD BE INVESTIGATED IMMEDIATELY . I WAS TOLD BY CRITZ YESTERDAY PRIOR TO MY PLANNED TRIP ACROSS THE US ON 9/4 THAT THE ENGINE COULD DROP AT ANY TIME AS THE BOLTS COULD BE LOOSE BUT THERE IS NO WAY TO TELL WITHOUT SPENDING $1,500 WITH NO END IN SIGHT. THIS CAR IS NOT AN OUT OF TOWN CAR ANYMORE ACCORDING TO DAVID OF CRITZ AND WAS NEVER BUILT TO LAST UNTIL 2020. I NOW HAVE NO ASSURANCE THAT I AM DRIVING SAFELY IN THIS CAR AND HAVE TO ADD SEVERAL DAYS TO MY TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351846August 28, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351232August 25, 2020
ENGINE
PREMATURE TIMING CHAIN FALIURE, HAD BMW LOOK AT IT AND SAID IT SEEMED FINE AND WOULDN'T BE ABLE TO KNOW UNLESS THEY OPEN THE MOTOR $500 TO CHECK? A FEW WEEKS LATER TIMING CHAIN BROKE AT 82,000 MILES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11351276August 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FOTWELL MODULES ON THESE CARS ARE DEFECTIVE..THERE WAS AN EXTENDED WARAANTY COVERING THIS TO REPLACE THE DEFECTIVE FRM(OR FOOTWELL MODULE)BUT IT DOES NOT INCLUDE THIS CAR..THE CAR'S HEADLIGHTS, BRAKELIGHTS, DOMELITES STAY ON WITH CAR OFF, THUS DRAINIG THE BATTERY. THE CAR THEN LACKS POWER AND CAN SHUT OFF EVEN WHEN DRIVING CAUSING A SERIOUS ACCIDENT. IN THIS MODEL CAR, THESE ARE FMR2 MODULES THAT CAN'T BE REBUILT. BMW 328I HAS A SUPECEEDED PART AND I CALLED THEM AND THEY WONT COVER THE COST OR HONOR THE WARRANTY FOR THIS CAR. THUS I AM SUBMITTING THIS AS I HEARD SEVERAL OTHER BMW ONWNERS WITH SIMILAR MODELS HAVE EXPERIENCED DEFECTIVE FOOTWELL MODULES..I STRONGLY FEEL MY CAR SHOULD BE INCLUDED AS A RECALL OR EXTENDED WARRANTY ON THIS PART. YOU CANNOT REPLACE IT AS BMW PARTS NO LONGER CARRIES IT, THUS HOW TO YOU GET THIS CAR TO RUN WITH THE BATTERY DRAINING WITH LIGHTS ON?? THIS POSES A DANGER IF VEHICLE STALLS WITH BATTERY VOLTAGE DECLINING AS CAR WILL NO LONGER RUN,,EVEN WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350310August 19, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS SLEEVES HAVE ROTTED, THE EXPOSED COPPER WIRING CAN SHORT INSIDE THE VEHICLE CAUSING A SPARK, PROLONGED CONTACT BETWEEN BARE WIRES WILL GENERATE HEAT CAPABLE OF MELTING THE HEADLIGHT UNIT AND PLASTIC COMPONENTS AROUND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348576August 11, 2020
SERVICE BRAKES
BRACKET USED TO HOLD EMERGENCY BRAKE LINE TO PANEL SNAPPED AND NOW BRAKE LINE IS RUNNING UP AGAINST THE DRIVE SHAFT WHICH COULD CAUSE CABLE TO SNAP. THIS SEEMS TO BE WEAR AND TEAR AS NOTHING HAPPENED TO THE VEHICLE TO HAVE THIS HAPPENED. MULTIPLE PEOPLE HAVE REPORTED THIS HAPPENING TO 2014-2016 VEHICLES AND SEEMS TO BE A SIMILAR ISSUE THAT HAPPENED ON RECALL OF THE 2001 M3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344285August 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WHILE DRIVING AT 45 MPH ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE RESTARTED WHILE STILL IN MOTION. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO THOUGHT THAT THE ISSUE WAS WITH THE B-PLUS BATTERY CABLE. THE CONTACT ATTEMPTED TO RESTART VEHICLE. THE MANUFACTURER STATED THERE WAS NO RECALL ON THE VEHICLE. THE DEALER HAD NOT BEEN CONTACTED YET. THE VEHICLE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344198August 9, 2020
ENGINE
VEHICLE HAS CAMSHAFT ISSUES THAT ARE DUE TO VANOS-VANOS BOLTS ON DRIVE ARE DAMAGED. CHECK ENGINE LIGHT, STALLING, ROUGH IDLE-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344071August 8, 2020
AIR BAGS, SEAT BELTS
IT STARTED HAPPENING HERE AND THERE, WHILE NO ONE IS IN THE PASSENGER SEAT, IT IS SAYING SEAT BELTS NEED TO BE ON AND AN AIRBAG LIGHT, AFTER A LITTLE WHILE OF DRIVING THE AIRBAG LIGHT SOMETIMES GOES OFF BUT SEAT BELT LIGHT WILL STAY ON. EVEN WHEN SOMEONE IS IN THE SEAT WITH THEIR SEAT BELT ON - BOTH OF THOSE LIGHTS ARE ON SEAT BELT AND AIRBAG. I'M SCARED IF I GET IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. I'M ALSO SEEING I'M NOT THE ONLY BMW WITH THIS ISSUE. WHY IS THERE NO RECALL WHEN THIS CAN COST SOMEONE THEIR LIFE. NO CARS AIRBAG SYSTEM SHOULD JUST GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343394August 5, 2020
FUEL/PROPULSION SYSTEM
INTANK FUEL PUMP GAS SMELL FROM DRIVER SIDE AFTER DRIVE FROM LOCAL STORE TO HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343436August 5, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
PASSENGER FRONT SEAT FASTEN SEATBELT SIGNALS WHEN I'M DRIVING AND NO-ONE IS IN THE FRONT SEAT, I HAVE TO LOCK SEATBELT TO TURN IT OFF. IT HASN'T SIGNAL LATELY. DRIVER'S DOOR LOCKS AND WON'T UNLOCK WHEN I'M PARKED UNLESS I USE THE REMOTE BUT, NOT ALL OF THE TIME. BREAKS SQUEAKS ONLY WHEN I FIRST EXIT THE GARAGE AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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