Bentley Bentayga Service Bulletins
847 manufacturer communications on file.
- November 9, 2020•Document ID: 10183620Service Bulletin/Repair InstructionsSERVICE BRAKES; EQUIPMENT
- Mfr Comm. #:
- 2046299/7
- Date Added:
- December 3, 2020
- Manufacturer:
- BENTLEY
SummaryBentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer.
Associated Products (1)Associated Documents - November 9, 2020•Document ID: 10183471Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2060895/1
- Date Added:
- December 2, 2020
- Manufacturer:
- BENTLEY
SummaryRear tail lamp flashes - After opening an exterior door - With the vehicle unlocked. Technical background: Should the car go into bus silence with the car unlocked, on door opening, there is a <100ms flash of the rear lamps. Due to BCM2 supplying power to the rear lamp immediately, there is a delay in establishing communication, which causes the tailgate lamp to activate for <100ms. A software fix for this issue adds a 1 second delay upon power being supplied to the lamp
Associated Products (1)Associated Documents - November 2, 2020•Document ID: 10183483Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2061195/1
- Date Added:
- December 2, 2020
- Manufacturer:
- BENTLEY
SummaryTelephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
Associated Products (2)Associated Documents - October 30, 2020•Document ID: 10182404Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2061173/1
- Date Added:
- November 7, 2020
- Manufacturer:
- BENTLEY
SummaryInfotainment screen goes blank - Connecting to apple CarPlay. Customer statement/workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1) Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section, the operative must carry out the instructions within the Measure section of this TPI Please Note: There are instructions for both Wireless and Wired Connections
Associated Products (1)Associated Documents - October 30, 2020•Document ID: 10182397Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2053177/13
- Date Added:
- November 7, 2020
- Manufacturer:
- BENTLEY
SummaryAll Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted
Associated Products (2)Associated Documents - October 30, 2020•Document ID: 10182018Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2057978/4
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryEngine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified running-in periods consume more oil during the running-in period, and the oil consumption will stabilize after the running-in period. Refer to the Owners Manual for specific running-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Certain driving conditions may negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for example: stop and go traffic with extended idle periods.
Associated Products (2)Associated Documents - October 30, 2020•Document ID: 10182016Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2060205/2
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryEngine Cooling System - DTC P218100 - V8 Kovomo Technical background: It is possible for the engine coolant Thermostat to corrode over time, this corrosion is due to an adverse reaction of the Thermostat material with the engine coolant. The corrosion and subsequent build-up of debris prevents the correct operation of the thermostat when closing, resulting in over cooling. The ECM triggers a DTC when the target engine temperature is outside of the specified parameter
Associated Products (1)Associated Documents - October 29, 2020•Document ID: 10182047Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2053351/6
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryBuzzing noise from engine area. Customer statement / workshop findings Workshop findings: Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances. Technical background: A buzzing noise can be generated by the oil pump when the engine is running at idle.
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182020Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2058423/4
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryNew Continental GT/GTC, New Flying Spur and Bentayga Speed - Low Oil Pressure Warning During Early Vehicle Life Customer statement/workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure -Lower limit not reached stored in the Master Engine Control Unit (ECU) Technical background: CAUTION: DO NOT CONTINUE WITH THIS DOCUMENT IF THE ENGINE EXHIBITS ANY ABNORMAL MECHANICAL NOISE OR HAS AN ENGINE LUBRICATING OIL LEAK SEEK FURTHER ADVICE THROUGH A NEW OR EXISTING DISS QUERY
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182019Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 2049586/7
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryMisfiring, W12 TSI - Excessive carbon build up cylinder leakage. Customer statement/workshop findings: Customer statement: Emission control warning signal displayed, engine misfire Workshop findings: Event entries in engine control unit relating to cylinder misfires â excessive carbon build up to leading to cylinder leakage and spark plug foul Technical background: Deviations in the country-specific fuel specifications can lead to carbon deposits on the injectors. If pronounced these deposits can lead to spark plug fouling, cylinder leakage and fouled injectors all influencing combustion in the cylinder. As a result the above event entries are logged in the engine control unit
Associated Products (1)Associated Documents - October 22, 2020•Document ID: 10182065Service Bulletin/Repair InstructionsSEAT BELTS; EQUIPMENT
- Mfr Comm. #:
- 2058411/2
- Date Added:
- November 5, 2020
- Manufacturer:
- BENTLEY
SummarySeat belt buckle stop button - Missing. Customer statement / workshop findings: Seat belt buckle stop button missing Technical background: The seat belt buckle stop button should be evident as shown in Figure 1
Associated Products (2)Associated Documents - October 22, 2020•Document ID: 10182048Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2054599/6
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryHeadlamp operation issues. Customer statement / workshop findings: Headlamp operation issues Technical background: DTCs evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7) There are numerous static and intermittent DTCs which may be evident within the previously mentioned control units, ensure all steps within the Measure section are strictly adhered to
Associated Products (2)Associated Documents - October 21, 2020•Document ID: 10182069Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 2051519/7
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryHVAC operation issues/HVAC Motor defect DTCs logged. Customer statement/workshop findings: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic, for example: B108D09: Right temperature flap positioning motor - Component defect Technical background: The HVAC motor/s can become jammed causing HVAC operation issues.
Associated Products (2)Associated Documents - October 21, 2020•Document ID: 10182017Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 2050334/6
- Date Added:
- November 3, 2020
- Manufacturer:
- BENTLEY
SummaryTicking noise from engine bay. Customer statement/workshop findings: Ticking noise emanating from rear of Bank 1 cylinder head Technical background: Noise from failed vacuum pump
Associated Products (1)Associated Documents - October 8, 2020•Document ID: 10182390Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2058173/2
- Date Added:
- November 7, 2020
- Manufacturer:
- BENTLEY
SummaryElectrical switch replacement guidelines. Customer statement/workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI
Associated Products (2)Associated Documents - September 28, 2020•Document ID: 10180801Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2060823/1
- Date Added:
- October 6, 2020
- Manufacturer:
- BENTLEY
SummaryRadio: Reception complaints. Customer statement / workshop findings: All complaints which are related to radio reception issues Technical background: Complaints about the radio reception can have many causes. The radio reception strength/quality at the vehicle location can be an important issue. To process such complaints as effectively as possible it is important to precisely record the circumstances when a complaint occurs. The attached check list is available for this purpose. Please ensure the instructions within the Measure section are strictly adhered to
Associated Products (2)Associated Documents - September 23, 2020•Document ID: 10180828Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE
- Mfr Comm. #:
- 2060581/1
- Date Added:
- October 6, 2020
- Manufacturer:
- BENTLEY
SummaryBentayga - Boot open/close function inoperative. Boot operational issues For example: The boot does not open/close as expected Technical background: NOTE: The operative MUST submit the following information to a new DISS or existing DISS query relating to boot operational issues: Completed check list Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) Video of the failure NOTE: Please capture (when possible) the rear of the vehicle for at least one open/close operation before zooming in or moving closer to the issue, the video MUST be recorded in a quiet environment Battery health as Rep.Gr 27 - Print out of the results and attach to the DISS query NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query Do No
Associated Products (1)Associated Documents - September 21, 2020•Document ID: 10180849Service Bulletin/Repair InstructionsWHEELS; TIRES; SERVICE BRAKES
- Mfr Comm. #:
- 2060726/1
- Date Added:
- October 7, 2020
- Manufacturer:
- BENTLEY
SummaryBentayga - Winter Wheel And Tyre For CSiC Braking Systems, Technical background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke 36A 601 025Q. Measure: If requested to fit Winter Tyres on vehicles specified with Ceramic brake rotors, please advise the Customer that the only permissible wheel rim is 21 Inch 7 Twin spoke 36A 601 025Q. Parts
Associated Products (1)Associated Documents - September 3, 2020•Document ID: 10180968Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2060557/1
- Date Added:
- October 8, 2020
- Manufacturer:
- BENTLEY
SummaryWifi function not activated within the TSR (SC 20/24). Technical background The Touch Screen Remote (TSR) is unable to determine its current Wifi state, the TSR Wifi should be activated by ODIS during PDI process (for example), However previous ODIS versions do not allow this, leaving some TSR features unavailable Once activated, more features are available, for example the ability to change the Media and the Radio station from the TSR. NOTE: Please see the onward examples regarding Wifi activation confirmation for New Flying Spur and Bentayga New Flying Spur NOTE: Figures 1 and 2 are examples only, the image may look different depending on the specification of the audio system Referring to Figure 1 - The red cross shows an example of a partially functional TSR (Without Wifi activation Please Note - The Function currently not available message )
Associated Products (1)Associated Documents - August 14, 2020•Document ID: 10179450Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2060390/1
- Date Added:
- September 5, 2020
- Manufacturer:
- BENTLEY
SummaryKombi Software & MIB3 Software update (SC 20/22). Technical background: Incorrect outside air temperature displayed, the issue relates to an incorrect algorithm used by the supplier NOTE: The temperature is incorrect in Fahrenheit only, the temperature is correct when displayed in Celsius Update also required to improve the performance of Sirius XM radio Remedy: Software updates to Electronic information systems control unit 1 (J794) MIB 3 and the Drivers instrument panel (DIP) (J285)
Associated Products (1)Associated Documents