Acura TSX Complaints

685 consumer complaints on file.

#11019854August 26, 2017
STEERING
POWER STEERING STARTED TO FAIL ALL OF A SUDDEN. WAS NOT ABLE TO STEER AT ALL. THE DEALER TOLD ME IT WAS CAUSED BY THE RACK AND PINION GOING OUT WHICH ALSO AFFECTED THE POWER STEERING PUMP TO FAIL. THIS SHOULD NOT HAPPEN WHEN THE CAR ITSELF WAS DRIVEN ONLY 60K PLUS MILES AND THE CAR WAS ALWAYS WELL TAKEN CARE OF THROUGH THE DEALERSHIP. I PAID 3,000 DOLLARS TO GET THIS FIXED! THERE ARE MULTIPLE CASES REGARDING RACK AND PINION POWER STEERING ISSUES FROM THE ACURA TSX. THERE SHOULD BE A RECALL FROM ACURA A LONG TIME AGO. THIS ISSUE MUST BE RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019862August 26, 2017
ELECTRICAL SYSTEM
ACURA INSULATION ON ELECTRICAL WIRES ATTRACT RODENTS. 3 WIRES WERE CHEWED UP BY RODENTS. $380 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016381August 20, 2017
STEERING
LUCKILY I WAS MAKING A VERY SLOW LEFT TURN WHEN MY POWER STEERING COMPLETELY FAILED IN MY ACURA TSX WAGON. I WOULD PROBABLY NOT BE SITTING HERE WRITING ABOUT THIS EXPERIENCE IF I WAS DRIVING AT A HIGH SPEED. MY HEART WAS POUNDING OUT OF MY CHEST AS A STRUGGLED TO PULL OVER. THIS IS SO UNACCEPTABLE AND THESE CARS SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015993August 17, 2017
STEERING
I DROVE FOR 20 MINUTES TO MY DESTINATION AT A SPEED OF 40 MILES PER HOUR. MY CAR WAS RESTING FOR ABOUT 30 MINUTES WHILE I WAS AT MY APPOINTMENT. WHEN I WAS LEAVING THE LOCATION, I STARTED MY CAR AND THE ELECTRONIC POWER STEERING ALERT CAME ON, AND IT WAS EXTREMELY DIFFICULT TO TURN MY WHEEL, SO I COULD NOT DRIVE THE CAR. I LOOKED AT MY CAR MANUAL, AND IT STATED THAT I WOULD NEED TO TAKE MY CAR IN IMMEDIATELY FOR MAINTENANCE. MY CAR WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE DEALER SERVICE DEPARTMENT ADVISED THAT THE CAR SHOWS A "32-09 MOTOR CURRENT CORRELATION FAILURE," AND ADVISED THAT THE CONTROL UNIT HAS TO BE REPLACED. THE DEALER ADVISED THAT THE MODULE CONTROLS ARE CONTAINED, AND THAT CONTROL UNITS TYPICALLY NEVER GO BAD (60% OF CARS WAS QUOTED). HE ADVISED THAT "THEY TYPICALLY GO BAD IF SOMETHING HITS IT BUT THIS IS NOT THE CASE WITH YOUR VEHICLE." IS THIS A MANUFACTURER DEFECT AND/OR SHOULD THERE BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015820August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT THE EPS FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN ACURA, 4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN FROM THE MANUFACTURER AND NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015013August 14, 2017
STEERING
THE POWER STEERING PUMP LEAKS, AND I HAVE TO REPLACE IT. MY BROTHER ALSO HAS A 2004 ACURA TSX AND HIS HAS THE SAME PROBLEM. IT LEAKS FROM THE POWER STEERING. I BELIEVE THIS IS A FAULTY ON MOST TSXS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012577August 3, 2017
ELECTRICAL SYSTEM, STEERING
I HAVE A ACURA TSX 2012 - ABOUT 70,000 MILES. ONE EVENING LEAVING WORK MY CAR NOTIFIED ME THAT I NEEDED TO CHECK THE POWER STEERING SYSTEM. MY WHEEL WAS COMPLETELY LOCKED AND I HAD TO GET IT TOWED TO AN ACURA SERVICE CENTER. I THEN LATER LEARNED THAT I NEED TO REPLACE MY EPS UNIT AND MY COST WOULD BE $1028!!!!! THIS IS UNACCEPTABLE AS MY VEHICLE IS FAIRLY NEW AND WELL MAINTAINED!!! ACURA NEEDS TO FIX THIS ISSUE AND REIMBURSE ME! IT COULD'VE BEEN LIFE CHANGING FOR ME IF THIS HAPPENED WILL ON A MAIN HIGHWAY, ETC!!! UNACCEPTABLE FOR THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012205August 1, 2017
STEERING
MY STEERING IS HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011705July 31, 2017
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE CAR AND TURN IT BACK ON TO SEE IF THE ERROR RESETS. THANKFULLY THE ERROR WENT AWAY. I CALLED THE DEALER THE NEXT MORNING (SINCE THIS HAPPENED ON A SUNDAY), AND THEY SAID IF IT HAPPENS AGAIN TO BRING IT IN FOR SERVICE. I DROVE THE CAR FOR ANOTHER 6 DAYS (THINKING IT WAS A FLUKE), THEN TO MY PARENTS 2 HOURS AWAY TO YOUNGSTOWN, OHIO (7/29/17). WHEN I GOT BACK INTO MY CAR, TURNED THE KEY, THE ERROR "CHECK POWER STEERING" POPPED UP AGAIN. UNFORTUNATELY, IT DID NOT RESET. WHEN THIS ERROR OCCURS, THE ENTIRE POWER STEERING SYSTEM DOESN'T FUNCTION. THE STEERING WHEEL WILL TURN; HOWEVER, WITH GREAT FORCE! IT'S EXTREMELY DIFFICULT TO MOVE. I DID SOME RESEARCH AND FOUND A TON OF ISSUES WITH THE ELECTRICAL STEERING SYSTEM OF THE 2015 ACURA TSX. I'VE HAD THE CAR 5 YEARS AND DROVE IT 79,000 MILES (FREEWAY MOSTLY); IT'S ODD THAT THIS EARLY IN THE LIFE, A MAIN COMPUTER THAT HOUSES THE STEERING WOULD FAIL. I FOUND POSTS OF PEOPLE DRIVING WITH CHILDREN ON FREEWAYS AND ON WINDING ROADS ENCOUNTER THE SAME ISSUE AND THEY LOST CONTROL OF THEIR CARS! SEE SITES: 1. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/ACURA/TSX/STEERING/PROBLEM.ASPX 2. HTTPS://WWW.YOUTUBE.COM/WATCH?V=8FFW9F9D854 SOME THING HAS TO BE DONE. THIS IS A $1000+ FIX AND NOT COVERED UNDER WARRANTY. THIS IS CLEARLY A DEFECT FROM WHOEVER SOLD ACURA THE ELECTRICAL STEERING COMPONENT MODULE OF THE VEHICLE. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE ABLE TO MANEUVER OVER AND CAUSE A FATAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011292July 28, 2017
STEERING
POWER STEERING FROZE UP AND ALMOST CAUSED AN ACCIDENT FOR MY WIFE AND SON . FOUND OUT ACURA HAS A LOT OF POWER STEERING MODULE ISSUE. NOT RELIABLE SINCE ITS NOT VERY OLD VEHICLE. I BELIEVE ACURA SHOULD REIMBURSE ME FOR MY COST OF REPLACEMENT OF POWER STEERING MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004839July 12, 2017
ELECTRICAL SYSTEM
HORN WORKS INTERMITTENTLY. $700 TO PULL AND REPLACE AN AIRBAG TO REPLACE A 45 CENT SWITCH IS AN ABSURDITY. HEY, HONDA/ACURA...WHO DO YOU THINK YOU ARE WITH THAT SWEET SH*T, GM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002800July 3, 2017
POWER TRAIN
THE TRANSMISSION'S FINAL DRIVEN GEAR HAS GONE OUT ON ME TWICE IN THE LAST YEAR. AS THE ATTACHED IMAGE OF ANOTHER PERSON'S GEAR SHOWS, TWO TEETH SOMEHOW SHEER OFF, AND WREAK HAVOC ON THE TRANSMISSION BEARINGS AND TRANSMISSION CASING IF NOT RECOGNIZED AND TURNED OFF IMMEDIATELY. BEING A MANUAL TRANSMISSION, I HAVE ALWAYS BEEN CONFIDENT THAT THE TRANSMISSION'S LIFE WOULD BE MUCH LONGER SINCE THE CLUTCH TAKES MOST OF THE WEAR-AND-TEAR OF SHIFTING GEARS. WITH MULTIPLE DISCUSSION FORUMS FROM OTHER CONSUMERS OUTLINING THE ISSUE AT HAND (INCLUDING THIS ONE: (HTTP://WWW.TSXCLUB.COM/FORUMS/1ST-GEN-PROBLEMS-FIXES/105177-KNOCKING-NOISE-ONLY-WHEN-POWER-WHEELS.HTML ), THE FACT THAT THE PART NUMBER HAS CHANGED SINCE THE CAR WAS MANUFACTURED, AND KNOWING THAT THE NUMBER OF VEHICLES EFFECTED RELATIVELY LOW LEAD ME TO BELIEVE THAT THIS IS A MANUFACTURING DEFECT THAT ACURA DECIDED TO IGNORE RATHER THAN RECALL. THE FIRST TIME I WASN'T ABLE TO REBUILD THE TRANSMISSION, WHICH ENDED UP COSTING ME OVER $3,000 IN ORDER TO BUY A USED TRANSMISSION AND INSTALL IT, AND THIS SECOND TIME, IT HAS COST ME $1,850 TO REBUILD IT. I NOTICED THE PROBLEM WHILE DRIVING ON THE HIGHWAY BOTH TIMES IT BROKE DOWN ON ME. THE ISSUE IS EASILY RECOGNIZED AS A TICKING SOUND THAT OCCURS EVERY TIME THE WHEEL/AXLE MAKES A FULL TURN. IT WILL GET PROGRESSIVELY LOUDER OVER THE SUBSEQUENT 30 MINUTES OR MORE UNTIL THE CAR IS BASICALLY CLUNKING DOWN THE HIGHWAY. MY CAR HAD APPROXIMATELY 116,000 MILES ON IT THE FIRST TIME, AND THE SECOND TRANSMISSION HAD ABOUT 135,000 WHEN IT BROKE DOWN. THOUGH THE MILEAGE CAN BE POINTED AS BEING 'TOO HIGH', IT IS WELL-KNOWN THAT ACURA AND HONDA ARE LONG-LIVING VEHICLES, INCLUDING THE TRANSMISSION, AND SHOULD NOT HAVE SUCH AN ISSUE AS THIS UNLESS THE CAR WAS BEING RACED AND ABUSED. IN SUM, THIS IS CERTAINLY A SAFETY ISSUE FOR ANYONE TRAVELING LONG DISTANCES AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002006June 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LAST WEEK DRIVING MY ACURA TSX 2012 CAR HOME FROM WORK, SUDDENLY THE ELECTRONIC POWER STEERING FAILED. I WAS DRIVING ON A WINDING ROAD AND MID SHARP TURN THE POWER STEERING FAILED AND I ALMOST LOST CONTROL AND CAME CLOSE TO CRASHING INTO THE TREE LINE ON THE SIDE OF THE ROAD. I HAD STOP SINCE MY HEART WAS PALPITATING SO HARD. I ALMOST CRASHED INTO THE TREE LINE AND WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. LUCKILY MY INSTINCTS KICKED IN AND I WAS ABLE TO WITH ALL MY MIGHT SLOW DOWN THE CAR AND TURN THE WHEEL AS HARD AS I COULD TO AVOID CRASHING. THIS IS REALLY DANGEROUS AND I AM LUCKY THAT I CAME AWAY UNSCATHED. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT I NEEDED TO REPLACE THE WHOLE ELECTRONIC MODULE WHICH WILL COST APPROXIMATELY $1200 TO FIX/REPLACE. THIS TYPE OF FAILURE IS VERY DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992860June 2, 2017
STEERING
HAD THE POWER STEERING HOSE RECALL DONE IN 2014 (RECALL NUMBER SB10-010). NOW IN 2017 CAME OUT TO DRIVE CAR AND FOUND ALL POWER STEERING FLUID LEAKED AND CAR HAD NO POWER STEERING WHEN TRYING TO DRIVE IT. CAR DROVE AND POWER STEERING WAS PERFECTLY FINE THE DAY BEFORE. ALSO JUST HAD A MULTI POINT INSPECTION 4 MONTHS PRIOR AT ACURA DEALERSHIP WHICH FOUND NO ISSUES WITH POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991997May 28, 2017
AIR BAGS
TAKATA RECALL I WAS CONTACTED SEVERAL WEEKS AGO BECAUSE OF A COMPLAINT AGAINST JAY WOLFE ACURA. I WAS GIVEN CASE # 05984005 AND TOLD I WOULD BE CONTACTED VERY SOON. I HAVE NEVER HEARD FROM ACURA RE AIRBAG RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984705May 10, 2017
STEERING
FIRST THE POWER STEERING PUMP LEAKED AND WAS REPLACED. NOW I'M TOLD THE RACK AND PINION IS LEAKING AND NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983423May 3, 2017
AIR BAGS
AIR PASSENGER BAG RECALL... IT'S ALREADY BEEN OVER 6 MONTHS OR SO SINCE LAST YEAR (2016) THAT I INFORM ACURA THAT I HAVE A RECALL. I INFORM THEM THAT I WOULD LIKE TO GET IT DONE AS SOON AS POSSIBLE BECAUSE I DROVE AROUND WITH MY CLIENT, NIECES, FAMILY, FRIENDS ETC.. I ALREADY HAD ACCIDENT WHICH IS ONLY ME IN THE CAR. WHENEVER ITS TIME FOR MY CAR SERVICE, I WOULD REMIND THEM OR INFORM THEM AGAIN AND AGAIN HOW LONG DOES IT TAKE? I DROVE THE CAR EVERYDAY!!! THIS CASE OF RECALL SHOULD BE DONE RIGHT AWAY NOT WAIT FOR HALF A YEAR OR SO TO GET IT DONE.. AND I'M STILL WAITING FOR CALL OR WHATEVER THEY SAY THEY STILL WAITING FOR THE PARTS TO COME IN..THIS IS SO DISAPPOINTING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983061May 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983096May 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TSX. WHILE DRIVING 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE MOUTH AND SUSTAINED MILD STOMACH PAIN. MEDICAL ATTENTION WAS RECEIVED. THE DRIVER OF THE OTHER VEHICLE COMPLAINED OF PAIN AND WAS ALSO TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT DID NOT KNOW WHETHER THE VEHICLE COULD BE REPAIRED OR WOULD BE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10979298April 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT AN INDEPENDENT DEALER SOLD THE VEHICLE WITHOUT DISCLOSING THAT THE AIR BAG DEPLOYED IN THE PAST, WHICH CAUSED THE SRS INDICATOR TO ILLUMINATE ON AND OFF. THE VEHICLE WAS TAKEN BACK TO THE SELLER WHO TOOK THE VEHICLE TO A CERTIFIED DEALER. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE AIR BAG FAILURE INVOLVED THE ENTIRE AIR BAG SYSTEM AND NOT JUST THE SRS INDICATOR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE SELLER DID NOT TAKE RESPONSIBILITY FOR THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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