Acura TSX Complaints

685 consumer complaints on file.

#11094013May 15, 2018
STEERING
MY DAUGHTER WAS DRIVING AROUND A CURVE AND SHE SAID THE WHEEL LOCKED AND SHE COULD NOT TURN STRIKING A MAIL BOX AT 20 MPH. THIS WAS WITNESSED BY MY NEIGHBOR WHO WAS MOWING HIS LAWN. HE SAID HE SAW HER TRYING TO TURN BUT THE CAR WAS NOT TURNING. IF SHE WAS GOING FASTER SHE WOULD HAVE BEEN KILLED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11093825May 14, 2018
STEERING
WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FOUR LANE, DIVIDED HIGHWAY, THE "CHECK POWER STEERING" LIGHT CAME ON, AND ALMOST IMMEDIATELY THE POWER STEERING SYSTEM FAILED. STEERING WHEEL WAS VERY DIFFICULT TO MOVE AS CAR WAS GUIDED TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. AFTER SHUTTING THE CAR OFF AND WAITING 30 MINUTES, CAR WAS RESTARTED AND THE ERROR CLEARED. THE POWER STEERING SYSTEM FUNCTION RETURNED AND THE CAR WAS ABLE TO BE DRIVEN HOME. CHECKING ONLINE FORUMS AFTERWARDS, DETERMINED THAT FAILURE OF THE ELECTRONIC POWER STEERING CONTROL MODULE IS VERY COMMON IN THESE CARS BETWEEN 75,000 AND 80,000 MILES. THIS CAR HAD 77,900 MILES ON IT WHEN THIS FAILURE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092744May 9, 2018
STEERING
POWER STEERING WENT OUT ON 2012 ACURA TSX WHILE DRIVING TO WORK. TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1580 TO REPAIR IT AS THEY NEED TO DO THE WHOLE POWER STEERING REPLACEMENT. THE CAR IS 6 YEARS OLD AND SHOULD NOT HAVE PROBLEMS LIKE THIS. NOT TO MENTION IT WAS VERY SCARY AND UNSAFE WHEN IT HAPPENED. THE WHEEL IS ALMOST IMPOSSIBLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092338May 7, 2018
STEERING
MY 2012 ACURA TSX WITH 69000 MILES. STEERING WHEEL SUDDENLY FROZE AND LOST POWER STEERING. IT IS A WELL MAINTAINED CAR AND HAVING A STEERING PROBLEM WITH SUCH LOW MILEAGE IS UNACCEPTABLE. SHOULD DEFINITELY BE A RECALL. ON DIAGNOSIS, IT IS EPS UNIT AND IT WILL COST ME $1200+ ? ACURA, LOOK AT THE NUMBER OF COMPLAINTS. IT SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091194May 1, 2018
AIR BAGS
I RECEIVED A TAKATA RECALL AND WENT TO ROSENTHAL ACURA TO GET IT REPLACED. THAT WAS COMPLETED BY ROSENTHAL. I THINK THAT WAS AROUND A YEAR AGO. ON 04/23/2018 I REAR-ENDED ANOTHER CAR. MY CAR WAS TOTALED. MY SPEED AT IMPACT PROBABLY WAS ABOUT 30-25 MPH. THE CAR I HIT WAS STATIONARY. MY AIRBAGS DID NOT DEPLOY. WHY NOT?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11091088April 30, 2018
STEERING
CHECK POWER STEERING SYSTEM ERROR MESSAGE. I WASN'T ABLE TO MOVE THE STEERING WHEEL LEFT OR RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083735April 7, 2018
ENGINE, STEERING
STEERING WHEEL CLICKS WHEN I TURN AND WHEN I START MY CAR UP AFTER LETTING IT SIT FOR A COUPLE OF HOURS, IT MAKES A RATTLE SOUND IN THE ENGINE. THE RATTLE SOUND IS THE SOUND A ENGINE MAKE WHEN THE OIL IS LOW OR NOT GETTING TO THE PISTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082103March 29, 2018
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT THAT WASN'T SIGNIFICANT ENOUGH TO WARRANT AIRBAG DEPLOYMENT HOWEVER SINCE THEN THERE HAS BEEN A 'CHECK AIRBAG SYSTEM' ICON ON MY DISPLAY EVER SINCE! I CAN'T RENEW MY LYFT DRIVERS ACCOUNT UNTIL THIS PROBLEM IS ADDRESSED WHICH IS CAUSING AN UNDUE FINANCIAL HARDSHIP. PLEASE LET ME KNOW IF THIS IS PART OF A SECOND WAVE OF RECALLS TO COME REGARDING AIRBAGS. FURTHERMORE, LATELY I'VE BEEN CONTEMPLATING WHAT AN OFFICER AT THE SCENE TOLD ME, WHICH WAS I PUKE BE DEAD AFTER RUNNING DIRECTLY INTO THE VEHICLE IN FRONT OF ME AT A RELATIVELY HIGH RATE OF SPEED. I'M HAPPY TO BE ALIVE BUT AM CURIOUS AS TO HOW AN ACCIDENT OF THIS MAGNITUDE; AN ACCIDENT THAT NEARLY DEMOLISHED MY ACURA AS IS ILLUSTRATED IN THE ATTACHED PHOTO, DIDN'T PROMPT DEPLOYMENT OF MY AIRBAGS? NOW I'M LEFT WITH THIS RIDICULOUS 'CHECK AIRBAG SYSTEM' MESSAGE WHICH SERVES AS A CONSTANT REMINDER OF THEIR FAILURE AND AS DESCRIBED ABOVE IS COSTING ME. *DSY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11081917March 28, 2018
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081535March 27, 2018
STEERING
POWER STEERING CONTROL MODULE (EPS) SUDDEN FAILURE WHILE DRIVING. NOT ABLE TO MAKE LEFT/RIGHT TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081275March 26, 2018
STEERING
WHILE DRIVING, MY POWER STEERING MODULE STOPPED WORKING. MADE IT VERY HARD TO STEER OBVIOUSLY. GLAD I WAS NOT DRIVING AT HIGH SPEEDS, OR IN A TURN! I'VE LOOKED ON LINE AND SEE THIS HAS BEEN A VERY COMMON PROBLEM. EPS MODULES ARE GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075483February 28, 2018
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. AFTER STARTING THE ENGINE AND REVERSING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE FAILURE CONTINUED. DURING THE FAILURE, THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075538February 28, 2018
STEERING
I WAS DRIVING LOCAL AND WAS ABOUT TO MAKE A LEFT TURN WHEN THE "CHECK POWER STEERING SYSTEM" SIGNAL CAME ON MY DASHBOARD ALL OF A SUDDEN. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I GOT STUCK IN TRAFFIC WITH CARS HONKING AT ME BECAUSE I WAS BLOCKING TRAFFIC DUE TO MY INABILITY TO TURN THE STEERING WHEEL. THIS IS AN EXTREMELY DANGEROUS ISSUE BECAUSE IF THE STEERING WHEEL TIGHTEN UP ON ME WHILE I WAS DRIVING AT A HIGHER SPEED, I COULD HAVE LOST CONTROL OF MY VEICHLE AND SEVERELY INJURED MYSELF AND OTHERS AROUND ME. THIS IS AN IMPORTANT ISSUE THAT ACURA HAS TO LOOK AT AND MAKE IT A RECALL BECAUSE IT SEEMS TO HAVE HAPPEN TO SO MANY OTHER 2012 ACURA TSX OWNERS, I, MYSELF INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073299February 16, 2018
ELECTRICAL SYSTEM:WIRING, STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073124February 15, 2018
STEERING
THE OTHER DAY I WAS DRIVING ON THE FREE WAY AND MY STEERING WHEEL LOCKED UP ON ME WHILE I WAS DRIVING WHICH COULD'VE CAUSED AN ACCIDENT OR SOMETHING MORE WORSE. A LOT OF COMPLAINTS WERE ALREADY MADE ON ARFC SO I'M SURPRISED THIS HASN'T BECOME AN ISSUE FOR THE DEALERSHIP TO MAKE THIS A RECALL. IT'S A SAFETY HAZARD AND CAN CAUSE SOMEONE'S LIFE. I REALLY HOPE THIS GETS ESCALATED SO WE CAN SAVE SOMEONE'S LIFE AND GET A REFUND FOR REPLACING THIS COMPUTER CHIP MODULE THAT'S COST 1500 DOLLARS. I SPOKE TO THE ACURA COMPLAINT CENTER AND THE REP SAID IF THEY GET MORE COMPLAINTS LIKE THIS IT WILL LEAD INTO A RECALL AND WE WOULD GET A REFUND. IT'S RIDICULOUS THAT THIS HASN'T ALREADY BECOME A RECALL DUE TO IT BEING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073165February 15, 2018
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT SMELLED A STRONG FUEL ODOR IN THE VEHICLE AND DISCOVERED THAT THE FUEL TANK WAS LEAKING. THE DEALER WAS CONTACTED (2175 S BRADLEY RD, SANTA MARIA, CA 93455) AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON OTHER VEHICLES WITH THE SAME YEAR. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT, DUE TO THE WARRANTY BEING EXPIRED, THEY WOULD NOT BE ABLE TO ASSIST. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066559February 1, 2018
STEERING
THIS IS MY WIFE'S CAR AND ALTHOUGH ITS A 2011 IT ONLY HAS ABOUT 60,000 MILES. RECENTLY WE WERE DRIVING DOWN AN INTERSTATE (WITH OUR TWO CHILDREN) AND THE "CHECK POWER STEERING" MESSAGE CAME ON THE DIGITAL DISPLAY, AND RIGHT AFTER THAT THE STEERING WHEEL BECAME IMPOSSIBLE TO TURN/LOCKED UP. WE PULLED OFF THE HIGHWAY AT THE NEXT EXIT AND TURNED THE CAR OFF AND RESTARTED IT, AS IT SUGGESTED - AND IT FIXED IT TEMPORARILY. BUT IT DID THE SAME THING TWO MORE TIMES ON SECONDARY ROADS AS WE LIMPED THE CAR HOME. LUCKILY WE WERENT FAR AWAY. HER MECHANIC REPLACED THE ENTIRE EPS (ELECTRONIC POWER STEERING) SYSTEM, WHICH WAS PRETTY EXPENSIVE - BUT THIS SEEMS LIKE A MAJOR SAFETY ISSUE SINCE WE WERE MOVING AT ABOUT 65MPH WHEN IT OCCURRED. IM LOOKING INTO IF THERE HAS BEEN A RECALL SINCE THERE ARE SEVERAL OTHER COMPLAINTS ON HERE STATING THE SAME THING HAPPENED TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065879January 30, 2018
AIR BAGS
PASSENGER AIRBAG DEPLOYED WHILE DRIVING AT A SPEED OF 35 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064775January 25, 2018
ENGINE
WHEN THE CAR IS STARTED FOR THE FIRST TIME OF THE DAY--ESPECIALLY IN COLD WEATHER: SYMPTOM: NOISE DURING START FOR A SECOND OR TWO. INFO: SOUND COMES FROM THE (TIMING CHAIN?) COVER ON THE LEFT TOP SIDE OF THE ENGINE--LOOKING FROM THE BUMPER. CALLED ACURA DEALER AND MENTIONED ITEMS I HAD READ ABOUT---STRETCHED/LOOSE TENSIONER (PRESSURIZED WITH OIL?), STRETCHED TIMING CHAIN, VTC ACTUATOR---HE SAID YES,YES,---TENSIONER AND TIMING CHAIN WOULD BE CHANGED, I CANNOT REMEMBER WHAT HE SAID ABOUT THE VTC ACTUATOR. ANOTHER ACURA DEALER INDICATED IT IS THE VTC ACTUATOR IS THE ISSUE. CALLED ACURA CONSUMER RELATIONS WHO NOTED THEY COULD NOT HELP. THIS PROBLEM SEEMS TO BE WELL KNOWN AMONG ACURA OWNERS ON VARIOUS WEBSITES. I DO NOT THINK THIS SHOULD BE HAPPENING AT 82K MILES. NOTE THE WARRANTY IS FOR 72K. NOTE IT HAS HAPPENED FOR ALMOST A YEAR; BELOW I HAVE NOTED ONE DAY IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064575January 24, 2018
SERVICE BRAKES
WHEN CAR IS STARTED IN COLD WEATHER, BRAKES DO NOT WORK FOR SEVERAL MINUTES. DEALER SAYS THERE IS NO ISSUE, AND CUSTOMER SERVICE HAS REFERRED ME TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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