Acura TLX Complaints

946 consumer complaints on file.

#11480741August 23, 2022
UNKNOWN OR OTHER
Stopped at red light and car would not restart after the auto idle turn off function had engaged. All lights on dash flashed and car kept going into neutral. Car would not restart for nearly 10 minutes and I was left stranded in an incredibly busy intersection with cars flying around me honking and yelling. I could have been killed as well as the man who stopped to help me. Incredibly angry to call my local Acura dealership and find out that this is a KNOWN problem. Makes me sick to think how many lives are in danger and no actual recall has been done to my knowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480219August 19, 2022
UNKNOWN OR OTHER
While driving, the vehicle shift into neutral unexpectedly, causing the transmission indicator to come on and OTC. Was going downhill when it happened but luckily I got off the road and went into a residential neighborhood to park. It was left on Neutral and could not shift to any gears. I put the emergency brake so the car wouldn't move down. I later found out after the car was towed that I was able to shift gears due to turning off the vehicle. P0657 was the code provided when it was scanned by an OBD2. VIN# 19UUB2F33FA014519
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480142August 19, 2022
LANE DEPARTURE: WARNING
While traveling on a narrow road and a narrow bridge, the lane departure system caused the car to veer left into another car. The road had no dividing lane marker. The car was totaled and my wife injured
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11479316August 15, 2022
ENGINE
After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479118August 13, 2022
UNKNOWN OR OTHER
Engine shut down at stop (gas saving feature) when I try to go again give it gas car stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477100August 2, 2022
UNKNOWN OR OTHER
Vehicle failed MD emissions inspection 3 times in a row because OBD computer could not communicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475845July 26, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My Catalac converter needs to be replace I took it in backin March because dash lights were on . It was covered under warranty barley made it the first time I took it into Acura they failed to look if it was covered for me . After a month of stress and research it was so I took it back to Acura with the paperwork and spoke to the manager who checked it 2 times and said it wasn’t I handed him the paperwork n he was able to find it he ordered the part and said he’d give me my diagnosis fee back when the part comes in . I’ve been waiting 6 months for it now. Well now my engine block needs to be replaced wich is a bigger issue . And im barely over 80,000 miles the tech said everything looked up to date on car , there’s no reasonable explanation on Why this happen. And again the part I need is also on back order . Im carless and just over warranty timeframes I’ve only had the car about a year wth a car payment still . This is very frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474976July 20, 2022
STRUCTURE:BODY
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474679July 19, 2022
SERVICE BRAKES
WHEN BRAKES ARE DEPRESSED, THERE IS A SPRING RELEASE/CLICKING NOISE. AS WE HAVE PUT MILAGE ON CAR IT HAS GOTTEN PROGRESSIVELY LOUDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474105July 15, 2022
TIRES, TIRES:TREAD/BELT
Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473698July 13, 2022
ELECTRICAL SYSTEM, ENGINE
This issue is with the start-stop system. The car fails to restart after it the car stops and the engine shuts off. The car has been serviced twice for this issue. The battery and a cable were replaced at my expense. This resolved the issue for a few months, but it returned again in February of 2022. The battery was replaced under warrantee at that time. This issue has now returned again July, 2022. In at least two of the instances I felt I was extremely at risk as the car was stalled in busy intersections forcing traffic to make emergency stops be hind me or take evasive actions to avoid hitting my car. The normal starting procedure to start the car did not seem to work. There was nothing to indicated to me that there was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473300July 11, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I’m Owner of a Acura model: TXL Year:2022, VIN: [XXX] I send my car after 7 days of purchase to the dealer because the car wasn’t started and all the dash light start blinking. Dealer said that this was not warranty cover because I tint the windshield and this create some humidity on the connector that go to the MICU. I need that you please start looking this issue because in a lot of forums another people start getting the same electrical issue even without tint the windshield. My car was only 130 miles when go the dealers, and per my understanding this can’t be the issue because if we follow this excuse then we never can be do a detailing on the interior on the car or even to the dash because any product can be cause a humidity to the connector. Can you please verify if this statement is TRU or not? Because there is not or any disclaimer from Acura that for T:LX model you can tint the windshield. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472239July 3, 2022
FUEL/PROPULSION SYSTEM
This unit had recall for the fuel pump and even after the recall was completed . The car is still doing the same thing . It stalls out I tried to reach out to the manufacturer and nothing has been done ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470167June 21, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
When I bought the 2018 Acura TLX I asked about the buttons on the shifter being warn out. And they said they were fine and did not need to be replaced. I also brought this to Acura's attention that the fact that they wear out enough other drivers will not know which buttons is which and it can become a safety issue. Again, they brushed it off and said it wasn't in need of fixing. Well, my friend drove my car and even though I told her about the issue still had issues. She could not find the park button and pushed the wrong button. Causing the car to move when she thought it was in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469900June 18, 2022
ELECTRICAL SYSTEM
Idle Stop does not restart car & is difficult to restart since car remains in Drive after restart fails. A recall notice was issued, but the software update is not available at any dealers as of June 18, 2022. Product Update required for PGM-FI Software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468808June 11, 2022
ENGINE
Consistent issue with the auto idle start stop system. This has been a continuous problem during the life of the car. It has happened while stopped at traffic lights, in traffic and while in the drive thru line at fast food restaurants. As a deterrent, I try to remember to disable the auto idle start stop every time I start my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468113June 8, 2022
ENGINE
Auto Stop/Start feature fails to restart vehicle, rendering vehicle inoperable. Powering off the vehicle and then powering up the vehicle thus far has restarted everything, much to the frustration of myself and the drivers behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468126June 8, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Acura TLX. The contact stated that since purchasing the vehicle, the vehicle experienced stalling failures without warning. The contact was able to restart the vehicle. Additionally, the contact also stated that she turned off the auto start option. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The contact replaced the battery but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468127June 8, 2022
ENGINE
The auto start stop feature failed to start vehicle in 3 different occasions, leading to a traffic jam every time and vehicles behind me almost hitting me because they thought I will be moving with traffic, still waiting on acura for appointment to bring vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468073June 7, 2022
POWER TRAIN, UNKNOWN OR OTHER
Auto start-stop system failed on several occasions, the car shut itself down Since then every time I start the cat I disable it. Transmission feels clunky, there is kick to it between 2nd and 3rd gear, many complaints found on the web. Bought the car with 16xxx miles 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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