Acura RDX Complaints

2,183 consumer complaints on file.

#11570262February 6, 2024
UNKNOWN OR OTHER
My rear window has shattered twice in 1 year 11/22 &12/23.. @ no fault of my own..both times I get in car close door & window just shatters, I had kids in truck bck seat, Acura should take accountability for this issue something to do wt rear defroster, but when will it happened again it’s dangerous, & they will not recall those bck windows
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570324February 6, 2024
VISIBILITY/WIPER
After leaving work at 5pm on 1/22/24, I entered my car which had been parked since 8am. After I entered the vehicle and closed the driver's side door, the Rear Window shattered. A large whole presented and left shards of glass in the rear cargo area of the vehicle. Thankfully, the car was parked otherwise someone could have been injured if traveling on the roadway. There were no warning lights, the car was not moving, etc. I droved the vehicle approximately a half mile to the Acura dealership and I was told they could not help me, that this is a known issue to Acura and is caused by a faulty rear-window defroster. I was informed that I was the second car that same day to show up with a shattered rear window. The service technician advised me take my car to a repair shop and to contact Acura about this known issue. I notified Acura of the issue and they have been playing cat/mouse to take responsibility and to reimburse me for the repair work. I have photo's of the shattered window which I can provide. I had the rear-window replaced at my own expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569709February 3, 2024
UNKNOWN OR OTHER
The rear windshield spontaneously cracked/shattered while the car was parked. Had to drive home with a broken windshield and it continued to crack. No warnings or indications that this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569720February 3, 2024
VISIBILITY/WIPER
Rear back glass shattering while vehicle was parked in driveway and not running. No one in vehicle. This is the second time the back windshield has shattered on the vehicle. No other incidents to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569609February 2, 2024
EXTERIOR LIGHTING
The headlight reflector has become so foggy that it does not illuminate anything further than 5 feet in front of it. The light does not spill onto the road. This has caused other drivers to be unaware of my presence at night, and lead to one turning into my lane and running me off of the road, popping my tires and ruining my car’s alignment.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11569426February 2, 2024
EXTERIOR LIGHTING
The low beam headlights are extremely dim. This brightness of the low beams have slowly gotten worse over the years. Replacing the bulbs have not increased the brightness at all. Driving at night is nearly impossible without relying on the high beams to assist with vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569491February 2, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2020 Acura RDX. The contact stated that upon starting the vehicle, the rear window suddenly shattered. The vehicle was taken to the dealer, who determined that the temperature difference between the interior and exterior of the vehicle had resulted in thermal shock. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569286February 1, 2024
EXTERIOR LIGHTING
Over the last year or two, my headlights have dimmed more and more to the point that I really can only drive at night with my high beams on. The bulbs have been replaced and that has not improved things so it is not a bulb issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569357February 1, 2024
EXTERIOR LIGHTING
Low beams headlights are very dim .Very dangerous to drive in to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569014January 31, 2024
EXTERIOR LIGHTING
The low-beam headlights are extremely dim making it difficult to see while driving at night without using high-beam lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568698January 30, 2024
EXTERIOR LIGHTING
Low beam reflector has failed and the low beams do do not provide safe/adequate lighting making it nearly impossible to see while driving at night creating danger for the driver as well as others on the road. This seems to be a known issue that Acura will not address
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568836January 30, 2024
AIR BAGS
Air bag sensors turning on and off. Malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568465January 29, 2024
VISIBILITY/WIPER
Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568328January 28, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear window failed. The temperature outside was about 27 degrees F and the rear defroster control was turned on. I heard a loud popping noise, but I didn't realize what happened until I got home. When I went to raise the back door, I realized the rear window had shattered. I was close to home and it would have been worse if I was out of town. I immediately called my local Acura dealership where the vehicle was purchased (Egg Harbor Twp., NJ) and left a voice message. They never returned my call. It wasn't safe to drive with since the rear window shattered and there was a large hole in the window. I could not drive the car for several days until the rear window was replaced. No one inspected the rear window except for the person hired to replace the window. This person said they had done another rear window on a car similar to mine the prior week. Although the window was replaced, the problem may still be an issue if it was caused by the rear defroster control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568376January 28, 2024
STRUCTURE:BODY
Our 2020 Acura RDX windshield spontaneously shattered. After reading a bulletin that this is a common issue we contacted our local dealer. We were told it was not a recall and was not covered. We contacted Acura to speak about the issue and were told we could take it to a dealer to determine if a small portion would be covered but even that was not a guarantee. This is an obvious issue with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568222January 27, 2024
UNKNOWN OR OTHER
Rear window shattered by itself, no object hit the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568230January 27, 2024
UNKNOWN OR OTHER
Rear window spontaneously shattered on 1/25/23 as the car was parked in a parking lot. Had the rear windshield replaced already. Safety was at risk due to it being able to happen at any point. Glass may fly inwards towards driver/passengers. Currently, there is a service bulletin printed on May 20, 2023 from Acura on Read windshields shattering. A police report has been made. No warning lamps at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568148January 27, 2024
UNKNOWN OR OTHER
The Traffic Sign Recognition is defective. Numerous times it has indicated that the speed limit was 85 mph or other erroneous speed limits other than the one that was posted on signs. My wife has reported this to Autonation Acura's service department and they said that they had never heard of the problem. If you go to one of the Acura RDX forums and search on "problems with traffic sign recognition," you will find other owners who has seen this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567936January 26, 2024
VISIBILITY/WIPER
Rear windshield shattered without impact while vehicle was off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567778January 25, 2024
EXTERIOR LIGHTING
Vehicle has 80k miles. Low beam headlights are VERY dim, making it dangerous to drive at night. I haven't taken it anywhere to be inspected. Based on some searches on the Internet this is a very common issue for RDX Base models from years 2013 - 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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