Acura MDX Complaints

3,381 consumer complaints on file.

#11625098November 13, 2024
ENGINE
In July of 2024 my vehicle began to make a knocking sound from the engine. I started a claim through my third party warranty company and brought it to a repair shop. The shop informed me about the recall for my model and year vehicle, but my VIN was not included in the recall. It was determined that the connecting rod bearings failed, and after waiting for 6 weeks the engine was replaced with a used engine from the same year and model vehicle. I drove for about 1900 miles and the engine began knocking again. I returned the to the repair shop and the supplier of the engine provided another used engine. I am terrified that the same problem will occur again and feel the engine can fail at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624809November 12, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
While waiting to turn left from a busy street onto a highway, the engine seized. The car was unable to be moved from it's location in the center of the busy street with cars approaching quickly from behind and weaving around my stopped vehicle. I had the vehicle towed to Metro Acura in Montclair, CA and they confirmed that the connecting rod bearing had failed causing the engine to seize. They also confirmed that the vehicle is not part of the existing recall. The engine produced some rough noise prior to failing but otherwise did not provide any warning lamps or other messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624823November 12, 2024
ENGINE
I was driving back yo my home with my family and on freeway Acura MDX engine stopped with clanking metallic sound fortunately I was able to stop safely. This VIN [XXX] should be part of recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624868November 12, 2024
POWER TRAIN
While driving car turned cel/epb/emission, car lost power while engine still running suddenly so I pulled to the side of the street. I put in park and turn engine off and on, it would not let me put in any gears . I hold down parking brakes and finally it let me engage the gears. The Acura technician found clutch positions controlled error which caused engine stall conditions, this DTC is typically caused by outdated TCM, PCM software. This situation is a safety issues, the manufacturer should fix for free, the engine stall may cause a major accident if i am on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624876November 12, 2024
UNKNOWN OR OTHER
I just read about this new recall on Honda and Acura vehicles. I just wanted to say that I am really mad at Honda and you guys at NHTSA. You just put these issues out there in the media that Honda and Acura have all these safety issues and these are really dangers issues people could loose their lives here , but no one fallows what Honda and Acura are doing. I have 2019 Acura MDX and I got this recall flayer in the mail I late 2023 and the flayer stated that we will be notified by Acura and Honda when the parts are available. And it clearly says that this is a dangerous recall lives could be at stake. Guess what now is November 2024 and I was never notified by any means no flayer no phone calls no email no nothing. Nobody cares . Now this comes out again same issue and what nobody cares again. This is ridiculous someone should be held accountable for putting my kids my family in danger. Like I said my vehicle was recalled in 2023 for this same dangerous issue and no one ever contacted or sent another flayer again. Good thing I called Acura two weeks ago just out of curiosity about the recall for 2023 . They said oh ok will schedule you for Aril of 2025 hahaha. This is crazy it takes two years to fix an issue this dangerous. And guess what they will probably call me in April of 2025 and say they have no parts and that would be able to schedule me for 2026. Yeah that how dese recallls work and no one cares about people and family lives.Thank you Honda Acura and NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624640November 12, 2024
SUSPENSION
I brought my 2020 Acura MDX with 61,086 miles on it for a routine service and was informed that the front suspension control arms were failing and needed to be replaced within weeks otherwise it could break causing a safety issue while driving. I have never had a car including prior MDX's that required this to be replaced and when I asked about it, I was told by the dealer and other dealers that I spoke to that is was unusal for this to happen with this many miles but it can. I feel that this is a manufacturer flaw and could be an issue in other MDX's. Again, if I did not go in for routine service at that time, it could have resulted in a safety incident within weeks according to them without notice and there was no mention of this with my prior routine service back in June 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624657November 12, 2024
ENGINE
I'M seeing several reports where ACURA has a major recall on their MDX models from 2016-2020 however i have a 2014 model but I have suffered the same engine failure due to a connecting rod issue that has caused what they call a spun bearing I have tried to contact American Honda to file a complaint but they just keep denying me since my vehicle is not part of the recall but by sheer coincidence my engine has failed I had no warning signals that would of indicated this problem and I have had the car fully maintained by ACURA Dealerships since I bought the car in 2017 I see where several hundred other complaints have been filed due to ACURA's faulty issues - ACURA needs to expand their recall list to go back as far as possible since they seem to be having the same issues with previous models not included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624741November 12, 2024
ENGINE
The engine failed and was unable to be repaired like old Honda and they had no interest in resolving the issue, nor do they offer any replacement with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624789November 12, 2024
ENGINE
Engine started knocking and quit working while driving on the freeway. Was a connected rod bearing failure that was not included under the warranty or recall. Honda paid 75% of repairs but I had to pay $3300 myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624494November 11, 2024
ENGINE
At approximately 136,000 miles, my 2017 Acura MDX developed a loud ticking/knocking noise. Despite being well-maintained with verified clean and sufficient oil, both an independent shop and Anderson Honda of Hunt Valley, MD, confirmed a bottom-end failure, requiring a full engine replacement. This failure left my wife and children stranded on the road with extremely limited power, placing their safety at risk as they struggled to move out of the roadway. Acura corporate and the original dealership provided no assistance, forcing us to trade in the vehicle at a significant financial loss. The problem was reproduced by both an independent service center and dealership, with no prior warning lights appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624502November 11, 2024
ENGINE
We were on a highway drive to a state park 45 minutes from our house on [XXX]. 40 Minutes into the drive the check engine light flashed. We had just taken a long road trip from Minnesota to Ohio (and back again) the week before (10/15-10/20) and had NO problems whatsoever. We parked and read what we could online as to what to do. Checked the gas cap tightness, the oil, etc. and let the engine cool for 2 hours. Started the car and no lights came on. So we started driving home. 35 Minutes later ALL the lights on the dash came on. Scrolling through every system in the car-transmission, brakes, lane assist, etc. We pulled Over almost immediately. Turned the car off checked under the hood but nothing seemed glaringly wrong. It wasn’t overheating or smoking or anything. We tried to drive it directly to our mechanic. Got back on the highway and the engine would not get up to speed, just groaning. Worried we would be in danger on the highway we pulled over and called for a tow. The first mechanic that reviewed (just local not Honda) could hear a knocking in the engine. Towed it to an Acura dealership on 10/28/2024. The Acura mechanic there confirmed that it is a rod/rod bearing issue—but we don’t fall under the recall. The rod came loose in the engine, banged around, damaging the engine. Cost to fix is $10,000. This information came to us on 11/4. We filed a complaint with the Acura/Honda recall department that day. We have been waiting to hear their verdict (after their investigation) for the last week. We have been told multiple times that our car doesn’t fall under the original recall. But the Acura mechanic has confirmed it is the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624631November 11, 2024
ENGINE
At 40k miles the connecting rod bearings gave out, car was taken to the shop and bottom end was rebuilt under warranty. at 80k miles the same issue began to start. cars been in the shop for weeks for the same connecting rod bearing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624355November 9, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was lightly stepped on the gas coming off a complete stop with no cars in front of me. The automatic breaking came on hard and a sensor flashed to BRAKE as if I was going to hit someone but there was nobody in front of me. The sensor alert system was turned off 15min prior as I had gone through a car wash. This is the first time this has happened but unknown why. Had there been a car behind me, I may have been hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624252November 8, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
While at a stoplight, my car notified me of many sensors having "problems" From my understanding, it relates to the front camera located on the windshield. I am unable to use these additional safety features since the problem arose earlier this week. Had this gone out while I was driving, my family and I could have been fatally affected. My cursory research online shows this is a recurring problem that customers need to address independently. All expenses are paid from their own pockets. There were no warnings prior to the system's failure. I have not taken my car in yet for this to be addressed. I am frustrated that this is a known issue with no proactive solution by a brand I had trusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623899November 6, 2024
POWER TRAIN
Transmission has hard shifts, delay accelerations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623385November 4, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2016 Acura MDX. The contact stated that the vehicle was hesitating and jerking while driving. The emissions and AWD warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a fuel leak, and the fuel pump was replaced. After the vehicle was repaired, the contact started smelling an abnormal burning fuel odor. The contact was informed that the connector within the fuel system was corroded and needed to be replaced. The vehicle was repaired. The odor had become progressively worse over time. The vehicle was returned to the dealer who determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622817October 30, 2024
UNKNOWN OR OTHER
Dealership is unable to repair recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622823October 30, 2024
ELECTRICAL SYSTEM, ENGINE
My vehicle stalled and the engine cut while I was waiting at a stop light. The engine auto shut-off feature was active at the time of the incident. While sitting a the red light the auto engine feature shut the engine down, which is normal to reserve the use of fuel while at a stop light. When I took my foot off the brake, the vehicle should have restarted. but instead, the vehicle went into N (neutral) and the engine did not restart. I was sitting in the middle of traffic with cars behind me, so I put the emergency signal on, I then put it in P (park) and started the vehicle. This is the second time this has happened. The first time I thought I touched the neutral button by mistake. There were no injuries, but I'm concerned that this could cause a crash in the future,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622688October 30, 2024
AIR BAGS
The contact owns a 2022 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622303October 28, 2024
ENGINE
Driving on the highway for the car to idle, slow down and shut off, causing us to go to the shoulder in a busy intersection. No fore warning just died and won’t start. Waited 20-30 minute to restart. The car will start but will not shift to neutral or drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX