Acura MDX Complaints

3,381 consumer complaints on file.

#11642724February 14, 2025
POWER TRAIN
The contact owns a 2018 Acura MDX. While the contact's wife was driving and stopped at a stop light, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated, and the vehicle jerked forward. The contact stated that the failure was persistent. In addition, the contact stated that the transmission was shifting abnormally hard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642172February 12, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641705February 10, 2025
SEATS
on January 9, 2024 I was driving this car and was hit on the driver's side of my vehicle , other driver at fault. The driver's side door side curtain airbags appropriately deployed. The door itself was crushed, and I had to be cut out of the car. The malfunction was my seat, the driver's seat of the vehicle. It moved as far forward as possible and I was tightly wedged between the steering wheel and the seat. Even if my door had been possible to open, I would not have been able to escape. I was also not able to drive in that position, so the car remained in active traffic for some time. I believe this is a design/manufacturing defect with regard to that seat and potentially other seats in the vehicle. I write at this time, over a year later, with the concern that this design flaw may be present in other Acura / Honda vehicles. I wrote to Acura at the time but they did not seem very interested.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11641760February 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641551February 9, 2025
ENGINE, VEHICLE SPEED CONTROL
My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641391February 7, 2025
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle stalled while driving and came to a complete stop on two occasions. The vehicle was able to restart, and the contact resumed driving. Additionally, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was taken to the dealer, where it was confirmed that the battery was in good condition. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641342February 7, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640730February 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640745February 4, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2020 Acura MDX. The contact stated while coming to a complete stop, the vehicle started to stall. The contact stated that after the vehicle came to a stop, the vehicle would not turn on until after several seconds. There were no warning lights illuminated. The vehicle was stalling more frequently and was taking longer to restart. The vehicle was towed to an independent mechanic and was diagnosed with alternator failure. The independent mechanic could not find any other cause for the failure. The vehicle was repaired; however, the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640500February 3, 2025
FUEL/PROPULSION SYSTEM, ENGINE
After starting the engine, when attempting to slowly accelerate, the engine almost dies or hesitates to respond to accelerator. Dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640525February 3, 2025
ENGINE
On 11/30/24 I heard a slight whirling sound while driving. On 12/1/24 I drove from Point A towards my home. Along the way the oil light flashed. I stopped at Advance Auto Parts, 15 miles from Point A. I checked the oil and it read as it should on the dip stick. No oil was needed. I drove straight home, a distance of 30 miles, and parked the car. When my son arrived home he started the car and there was a knocking sound. He shut it off. He stated that he felt it to be the rod bearings. He then changed the oil as previously planned as supplies were already in the car. He checked the oil and found a slight glitter in it indicating the rod bearing issue. The car remained parked until 12/26/24 when it was taken to an independent service center, round trip of 18 miles, who confirmed that the rod bearings were the issue. The car was parked again and only started to move about 50 feet into the garage prior to a snow storm. It has not been started since. My safety was put at risk as the engine could have, and will, fail when driving. The engine had previously been repaired at an Acura dealer for an oil consumption issue in accordance with service bulletin 19-006. Honda refused to honor the recall previously offered due to this known failure. The car was picked up on 12/8/22 with 92,954 and purchased finalized on 1/4/23. The oil consumption issue was first noted on 2/12/23 at 97,088 miles. Car was serviced and oil changed on 2/16/23 at which time the oil consumption issue was diagnosed by the selling dealer. Oil was continually added until work was completed on 3/21/23 at 99,425 miles. The new issue with the rod bearings (that were not changed with the first repair as they should have been) was first noted at approximately 137,840 miles. This is now the second engine failure for this car. The car is available for inspection. The car has not been inspected by any entity other than the initial diagnosis on 12/26/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640420February 3, 2025
STEERING
the electric power steering system indicator light came on and the car would not start-- the indicator went off and the car then started--2 weeks later the same issue occurred when i went to start the car this time all indicator lights came on and then the electric power steering system indicator light came on and the car would not start-- after 5 minutes the car started--brought the car in to dealer and they said nothing wrong the indicator light is off--they replaced the battery but the battery was changed only 15 months ago---i googled the issue and it appears many people are having the same issue with no dealer recourse provided for this issue in which the driver can lose steering to the car--
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640138February 1, 2025
ENGINE
This is the third time this has happened to me and I am very concerned and will be taking my car to Acura YET AGAIN for a checkup. I was driving with my kids in the car and stopped at a red light. When the light changed, I put my foot on the gas and noticed that my car would not move. That’s when I looked down and saw that the car was in neutral. I tried to put it back in drive and it kept telling me to “Shift to Park” and would not let me shift. I panicked as I had several cars behind me on a very busy road but I put my emergency lights on to signal that my car was not operable. After trying again 3 times and turning the car off completely/using keys to lock/unlock doors, it finally turned on and I could drive it again. I took my car to Acura about this in the past and they advised they could not replicate the error and that it was most likely my battery. My battery was changed and I’ve had this happen 2 times again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639906January 31, 2025
AIR BAGS, SEATS
Acura has failed to repair my vehicle with a known recall for a year. I am told they're prioritizing symptomatic vehicles and have no ETA on all others. Why have a recall of a safety feature and not actually handle the recall timely. I prefer not to wait for an injury or incident before this is given the proper attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639987January 31, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Bought vehicle new in 2018. Starting in 2020, brought car to dealership complaining that car, at times, did not accelerate when prompted. Vehicle pauses, then lurches forward. Very dangerous when making left turns and when merging with traffic. My wife (who used to be primary driver of this vehicle), refused to continue to drive it ...and neither I nor my wife would allow our now age 21 daughter to drive it. So this vehicle (as unsafe as it was) became my back and forth to work vehicle. Vehicle was brought to the dealership on at least 4 or 5 times with this complaint - from 2020 through 2024...One time it was at dealership for almost 2 weeks Dealership would never fully admit to the issue - often times one service person, through test driving would notice the issue, only to then be told it was "normal driving" of this vehicle. On a regular basis, car would stop (pause) "in the face of oncoming traffic - my heart would skip a beat, only for the car to then resume accelerating On many occasions, I discussed with service team - always to be told that there were no known issues Fast forward to 2024 - when Acura notified me of a Recall regarding the Fuel Pump....I quickly scheduled an appointment, brought the car in this past week and had the Recall done. Speaking with the Serviceperson when checking the car in, I brought up the past issues that I have had and asked if this Recall was the likely reason.....the service person - without hesitation said "absolutely"......I then asked him, so was "Acura lying to me ll these past visits".....his response was "sounds like it to me" Since getting the car back - the hesitation has stopped. I have paperwork from all my previous visits - with responses from their technicians I am certain there was consumer fraud conducted by the dealership I bought and serviced this vehicle from (Open Road Acura - Wayne NJ). Add to it , the inconveniences I experienced and the fear that my wife and daughter had of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639599January 30, 2025
ENGINE
The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over onto the shoulder of the roadway. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the engine had been repaired by the dealer less than a month before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639613January 30, 2025
ENGINE
Problem started with Check Engine light coming on, then going off, then coming on again followed by what seemed like all system failure lights getting reported. A clicking/rattling started to be heard in the engine. When driving the vehicle to the dealer to get it inspected the vehicle engine cut out while cruising at 45 MPH. I was able to roll to a stop on the side of the road luckily, it would not start and needed a tow to a more local related dealer (Honda) repair. Honda repair did not move past reading the codes, so I transported the vehicle via a service to the nearest Acura dealer, where they diagnosed the internal rod problem, with the fix being a replacement engine. The vehicle remains at this Acura dealer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639624January 30, 2025
AIR BAGS
On Jan 21, 2025 the drivers side air bag deployed as I was driving. I did not hit or get hit by anyone or anything, I did not run over anything either the airbag deployed on drivers side from the front to the back of my Acura MDX it was sudden it was random Nd damn scary. I was injured from the impact of the air bag ... I have had my car approximately 6 months I am purchasing from Drive now in Wichita, KS and am still making payments on this vehicle..
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11639262January 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My 2017 Acura MDX died on me 3 times in the middle of the street last year 2024, July. All the warning lights got turned on the dashboard all 3 times. Car staled and could not turn it on right away. I managed to turn it on and after few seconds turned its self off. It felt like fuel injectors were not working properly or fuel pump. I tried few more other times and got turned on and drove it home. Next day all the warning light went away. Day after, i drove it to grocery store and on stop light same thing happened. I decided to take it to Acura dealership, on the way there all the warning lights turned off by it self. They could not find that anything is wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639014January 28, 2025
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
Car loosing power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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