Acura MDX Complaints

3,381 consumer complaints on file.

#11666067June 10, 2025
ENGINE
Driving up a hill, new knocking noise, car lost engine power, steered the car to the curb and turned engine off. Got car towed to mechanic, ultimately diagnosed as connecting rod bearing failure at cylinder 1. No noted leaks nor other issues at engine nor transmission, this appeared to be defect of the connect rod itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666072June 10, 2025
ENGINE
Auto Idle Stop issue where engine did not restart. Occurred multiple times in April/May of 2024 and Vehicle Stability Assist Code U3006-16 appeared on the Infotainment screen. Taken to dealer who was unable to replicate the problem. The U3006-16 code appeared again in February 2025 but the car did not experience the restart issue at that time. The U3006-16 code appeared again on April 6, 2025 while exiting a freeway after a 20 minute drive and the engine did not restart after Auto Idle Stop engaged at the second intersection. Taken to dealer and unable to replicate the problem and supposedly cleared the codes. On May 21, 2025 the U3006-16 code appeared again while exiting a freeway after a one hour drive but the car did not experience the restart issue at that time. Took car to dealer who checked a bunch of things and cleared the code,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665641June 8, 2025
POWER TRAIN
We purchased vehicle in Sept 2020. The vehicle has always had a rough jerk or rough shift when initially moving at stop lights or any stop and as vehicle is accelerated and to shifting to next gear. It is not a smooth transmission shift from initial start to first few gears. Just seems that at any time transmission may fail and vehicles behind may run into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665509June 7, 2025
STEERING
Incident happened on 2-JUN-2025 While driving home from work at around 45-50 mph, all of a sudden, every warning light on the dashboard illuminated, displaying various messages such as “Brake System Failure - See Your Dealer,” “Power Steering Failure - See Your Dealer,” “Road Departure Mitigation System Problem - See Your Dealer,” “Lane Keeping Assist System Problem - See Your Dealer,” and “Collision Mitigation Braking System Problem - See Your Dealer,” among others. The power steering became extremely difficult to turn, almost as if it had locked up, while the brakes were also stiff but seemed to function. The steering wheel completely locked, and I was fortunate enough to maneuver the car to the side of the road by forcing it. After turning the car off and on about three times, everything finally returned to normal on the third attempt. I immediately contacted the Acura dealership to report the issue and scheduled an appointment, feeling apprehensive about driving on the highway, fearing the problem might recur. After dropping off the vehicle, the Acura dealership diagnosed the issue, as a “Power Steering Rack/gearbox malfunction. Luckily it was covered under the extended warranty. Q.1) The components that failed or malfunctioned include the brake system, power steering system, road departure mitigation system, lane keeping assist system, and collision mitigation braking system. These components should be available for inspection upon request at the dealership where I reported the issue. Q.2) My safety and the safety of others were significantly at risk due to the sudden failure of multiple critical systems. The power steering became extremely difficult to operate, and the steering wheel locked up, making it challenging to control the vehicle. This could have resulted in an accident. Q.3) Yes, the problem was confirmed by the Acura dealership after I reported the issue and dropped off the vehicle for inspection. They diagnosed the malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665300June 6, 2025
ENGINE
The contact owns a 2016 Acura MDX. The contact stated while driving 65 MPH, the contact felt a big bang with an abnormal sound coming from the engine compartment before the vehicle lost motive power. The contact stated that the vehicle then stalled. The contact inspected the vehicle and observed a liquid pouring out from the engine compartment onto the ground. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 92,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665121June 5, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664575June 3, 2025
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2024 Acura MDX. The contact stated while driving 55 MPH with the cruise control activated, the vehicle unintendedly decelerated to 6 MPH. The contact pulled over to the shoulder of the roadway, where the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664198June 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I am reporting a failure of the multipurpose front windshield camera in my vehicle, which resulted in the loss of multiple safety systems including Lane Keeping Assist System (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), Auto High-Beam, and Collision Mitigation Braking System (CMBS). These features are critical to safe driving, and their sudden deactivation poses a serious safety risk to both the driver and others on the road. This issue required costly repairs. I believe this represents a safety defect that should be investigated by NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663851May 30, 2025
ENGINE, POWER TRAIN
Recall 23V-751 affecting certain or maybe all 2016 Acura MDX SH-AWD connecting rod bearing failure. The vehicle came to a sudden stop on the freeway after a loud terrible sound from the engine. This left my wife and child on a freeway exit ramp with no way to navigate the car to safety. The vehicle won't start, it makes a terrible clanging noise and stops. It has a seized connecting rod bearing and now a broken connecting rod and several holes punched from the broken rod. It was immediately towed to an Acura Service Center where it was confirmed. Recall 23V-751 described this failure exactly yet my car VIN is not included in the recall even though it is clearly affected by that recall. Acura Client relations refused to add the VIN even after saying they would if the problem was confirmed by an Acura Service Technician which it was but they refuse to add the VIN and repair the SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663864May 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663592May 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has been going into neutral when in the autostop. The only way to get out of it is to turn it off and back on. It's incredibly dangerous. I almost got into a horrible accident. It happens suddenly and without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663630May 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663240May 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while driving 25 MPH, there an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that three years prior the vehicle was diagnosed with connecting road bearing failure. The vehicle was under warranty and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662989May 25, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While driving at freeway speeds (70–85 mph), I experience a sudden and complete loss of acceleration when pressing the gas pedal fully. The vehicle stops responding to throttle input entirely for 1–2 seconds. To regain power, I must take my foot off the pedal for a moment and then press it again. This has happened multiple times and presents a severe safety hazard when merging, passing, or trying to avoid collisions. •Frequency & Reproducibility: This has occurred at least 3 times over the past year, under similar conditions. It is intermittent, but consistently happens during high-speed acceleration. •Dealership Response: I’ve reported the issue to the dealership, but they claim they cannot replicate the problem and do not consider it a concern. No resolution or inspection has been offered beyond a basic check. •Why It’s Dangerous: This issue could lead to a deadly accident if I’m unable to accelerate in time to avoid a crash. It creates a sudden and unexpected loss of control at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663008May 25, 2025
UNKNOWN OR OTHER
Multiple system warnings lights on dash appear indicating multiple systems issues including possible loss of power. See video First occurrence- August 2024 - Dealer said it was due to software that needed to be updated. The repair was completed. Second occurrence - May 2025 - dealer has car for over a week and is unable to find the problem. No codes were stored so they say they can repair it. Honda says it’s the dealers problem I have the last occurrence on cell video but I’m unable how to upload as it’s not jpeg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662888May 24, 2025
EXTERIOR LIGHTING, ENGINE
This specific vehicle has an issue with the starter and flywheel breaking up for no reason. After being replaced twice, they were broken again in three months. The suspension has also been broken many times, and even after replacing the entire four sides, it still did not fix the problem. It also produces a rubber smell when driven over than 1 hour non stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662890May 24, 2025
ELECTRICAL SYSTEM, ENGINE
The engine light came on more than 12 times in the past 3 months. I tried to have the dealer check, but they found nothing. Then the light started to of on and off every time I drive in the rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662962May 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
2020 acura mdx tech package with 31600 miles, I purchased this vehicle first owner in march of 2021 and about 3 days ago 5/22/25 I get a fault reading for collision mitigation system problem, lane keep assist problem, road departure mitigation system problem, adaptive cruse control problem and auto high-beam problem, all safety feature issues, I brought vehicle to Acura dealership and they scanned for error codes which produced error code#u3000-49 for faulty multipurpose camera unit millimeter wave radar internal electronic failure recommend to replace the wave radar, dealership states vehicle is no longer under warranty and would cost a total of $1500 to get repaired and replaced , this issue should be looked into further for faulty acura part if repair is done what are the chances of it happening again with normal usage of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662722May 23, 2025
UNKNOWN OR OTHER
The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662340May 21, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS
(1) My airbag's did not deploy when an another car drove into the front of my car causing extensive damage. It has been deemed a total loss by Liberty Mutual (claim #[XXX]) and will be towed in a day or two to their salvage yard from the auto body shop. (2) Based on what I was told by the claim adjuster, body shop and police they didn't understand why they didn't deploy, especially since one of the air bag sensors was directly in front of the impact. (3) No - Acura has not been easy to communicate with and assigned me a case #[XXX] but after I answered their questions by email a few days ago they have stopped communicating with me. (4) The car has been inspected by the body shop and Liberty Mutual. (5) No INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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