Acura MDX Complaints

3,381 consumer complaints on file.

#10165543August 15, 2006
VISIBILITY:WINDSHIELD
2006 ACURA MDX WITH 12000 MI HAS A PPG (WINDSHIELD MANUFACTURE) WINDSHIELD DEFECT. WINDSHIELD HAS A 20 INCH (HOOK SHAPE) EDGE CRACK FROM PASSENGER SIDE STARTING FROM THE FIRST TWO INCHES OF THE PERIMETER. PROBABLY CAUSE IS "RESIDUAL STRESS" AND "INDUCE STRESS" DUE TO INSTALLATION OR DESIGN FLAW. BOTH ARE MANUFACTURE DEFECTS. ACURA DEALER REFUSED TO INVESTIGATE AND REPLACE WINDSHIELD DEFECT. SERVICE MANAGER CLAIMED THAT IT WAS A 140 MPH IMPACT. IF THAT WAS TRUE, THE WHOLE WINDSHIELD WOULD OF BEEN SHATTERED. FACT IS, THE POINT OF IMPACT IS THE SIZE OF A PENCIL TIP. PRIOR TO DISCOVERING THE CRACK, THERE IS NO APPARENT OR OBVIOUS DEBRIS IMPACT. ACTUALLY, MY WIFE WAS SITTING IN THE PASSENGER SIDE THE WHOLE TIME UNTIL THE CRACK STARTED AND NOTHING HAD STRUCK THE WINDSHIELD. PLEASE INVESTIGATE THIS ISSUE. POSSIBLE LINK TO HONDA ELEMENT'S SAME ISSUES. AFTER ALL, HONDA MAKES ACURA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162520July 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TRANSMISSION FAILURE: APR 15, 2004: MY 2001 ACURA MDX RECALL ON THE TRANSMISSION CAMPAIGN #04V176000. JULY 20, 2004: MY ACURA HAS 65,809 MILES - LEWIS ACURA IN SHELBURNE VT INSPECTED TRANSMISSION - AND INSTEAD OF REPLACING IT THEY INSTALLED A "JET KIT" TO LUBE THE GEARS AND KEEP THE TRANSMISSION FROM HEATING UP TOO MUCH. I BELIEVE THE TRANSMISSION SHOULD HAVE BEEN REPLACED. JULY 16, 2006: TRANSMISSION IS SLIPPING AND I HAVE READ MANY REPORTS ON LINE OF OTHER PEOPLE WHO ARE HAVING THE SAME PROBLEM WITH THEIR 2001 ACURA MDX TRANSMISSIONS. THESE PEOPLE TOO ONLY RECEIVED THE "JET KIT" AND THEIR TRANSMISSIONS FAILED. I HAVE HAD CARS FOR A LOT LONGER AND THE TRANSMISSION HAS NOT FAILED LIKE THIS. THERE NEEDS TO BE A BETTER LOOK INTO HOW ACURA HANDLED THIS PROBLEM AND REALLY FIX THE PROBLEM RATHER THAN PUTTING A BAND-AID (JET KIT) ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161733July 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. THE AUTOMATIC TRANSMISSION FAILED WITHOUT WARNING AT 87,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161508July 5, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HI, I DON'T KNOW WHETHER MY ISSUE IS RELATED WITH SAFETY. MY ACURA MDX 2003 (35K MILE) HAS A BAD SMELL FROM THE AIR CONDITIONER. I BROUGHT IT TO LOCAL DEALERSHIP (ACURA OF BELLEVUE) IN BELLEVUE, WA AND THEY SPENT 1 HOUR OR SO AND THEY DIDN'T KNOW WHY IT HAS A SMELL. THEY ASKED FOR $600.00. SO I CONTACTED ACURA OF USA BUT THEY DIDN'T GIVE ANY CLEAR ANSWER FOR MY PROBLEM. SO I COMPLAINED ABOUT IT. MY QUESTION IS THAT THIS BAD SMELL FROM THE AIR CONDITION, IS IT UNDER WARRANTY? JUST ASKING FOR GET HELP IF YOU COULD PROVIDE ME. THANKS SO MUCH FOR READING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161291July 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ACURA CLAIMED TO FIX MY TRANSMISSION, AS PER THE RECALLS THAT WERE MADE ON 2001-2002 ACURA MDX'S. THEY OBVIOUSLY DID NOT FIX WHAT THEY NEEDED TO. YESTERDAY AS I WAS DRIVING I NOTICED THAT THE TRANSMISSION WOULD SHIFT TO DIFFERENT GEARS ON ITS OWN!! FOR EXAMPLE I WOULD BE IN D5 A DRIVE GEAR. SOMETIMES IT WOULD SHIFT ITSELF TO NEUTRAL, AND SOMETIMES TO D4,3. THIS IS EXTREMELY DANGEROUS AS IT CAN CAUSE ACCIDENTS IF THIS WERE TO HAPPEN AT INOPPORTUNE TIMES. I JUST GOT OFF THE PHONE WITH ACURA AND THEY SAID THAT THEY FIXED WHAT WAS NECESSARY TO BE FIXED WHEN I BROUGHT THE CAR IN 1-2 YEARS AGO. THIS IS UNACCEPTABLE AND I FEEL THAT THE NHTSA SHOULD BE DOING SOMETHING ABOUT THIS POTENTIALLY FATAL ISSUE WITH THIS CAR. I WAS TOLD TO WAIT FOR A MANAGER TO COME BACK IN THIS WEDNESDAY JULY 5TH. MY ACURA DEALERSHIP IS LOCATED IN ROSLYN, NY; CALLED RALLYE ACURA. THIS CAR IS A P.O.S., AND I WOULD LIKE TO KNOW IF THERE ARE ANY CLASS ACTION LAWSUITS AGAINST ACURA FOR THIS CAR. I HAVE FOUND OUT THAT THERE ARE NUMEROUS DESIGN FLAWS IN THE 2001-2002 MDX TRANSMISSIONS. PLEASE HELP TO FORCE ACURA TO RESOLVE THIS ISSUE AS THEY ARE NOT BEING COOPERATIVE NOR CAREFUL, WHICH I FEEL IS OUTRAGEOUS DUE TO THE DANGEROUS NATURE OF THIS TRANSMISSION ISSUE. ALSO, I DO NOT WANT A "REFURBISHED OR REBUILT" TRANSMISSION WHICH I HAVE BEEN INFORMED IS WHAT THEY ARE DOING. OBVIOUSLY WHATEVER THEY ARE DOING IS NOT WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160823June 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE BEGAN SURGING UNDER LIGHT ACCELERATION IN TRAFFIC. WHEN THE VEHICLE WAS TAKEN TO DEALERSHIP THEY COULD NOT REPLICATE. WHEN THEY CHECKED THE DASH CODE THEY DISCOVERED TRANSMISSION WAS SHOT. TRANSMISSION IS BEING REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160051June 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM THIRD GEAR INTO FOURTH GEAR, THE TRANSMISSION SLIPS, IT DISENGAGES LIKE IF IT'S IN NEUTRAL FOR JUST A FEW SECONDS, AND THEN GOES INTO THE NEXT GEAR WITH A JERK. NOW IT SEEMS LIKE THAT IT'S ALWAYS JERKING. ABOUT A YEAR OR TWO AGO, I HAD A MUCH LESS NOTICEABLE LOSS OF POWER INCIDENT WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON. THE DEALER CLEARED THE WARNING LIGHT AND ADVISED THAT THERE WAS NO PROBLEMS. ON 06/16/06 I BROUGHT THE VEHICLE TO THE DEALER TO REPLACE THE TRANSMISSION FLUID, BUT THAT DID NOT RESOLVE THE PROBLEM. THEY ADVISED I WOULD NEED A NEW TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159967June 15, 2006
ENGINE AND ENGINE COOLING
MY MDX STALLED WHILE I WAS DRIVING IN TRAFFIC. I HAD TURNED A CORNER AT AN INTERSECTION AND THE CAR JUST QUIT. INSTRUMENT PANEL LIT UP AND I LOST POWER STEERING ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159088June 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 MDX TRANSMISSION FAILED AND WAS REPLACED WITH REBUILT TRANSMISSION BY DEALER. THIS WAS AFTER 4 VISITS OVER 9 MONTHS COMPLAINING ABOUT A SHUDDER BETWEEN 40 - 45 MPH. ANOTHER REPAIR SHOP (NON-DEALER) HAD DIAGNOSED A FAULTY TRANSMISSION ON THE FIRST VISIT. TRANSMISSION FLUID WAS BURNT. DEALER REFUSED TO ACCEPT THAT DIAGNOSIS AND REPLACED EGR VALVE (HAD ALREADY BEEN REPLACED ONCE), 4TH GEAR PRESSURE SWITCH, AND ONE TIME CLAIMED NOT TO BE ABLE TO REPRODUCE THE PROBLEM. DEALER DENIED KNOWLEDGE OF ANY HISTORY OF TRANSMISSION FAILURES IN THIS MODEL, DESPITE MANY DOCUMENTED CASES WHICH I DISCOVERED AFTER THE TRANSMISSION FAILED. IN RETROSPECT, THE CAR WAS OBVIOUSLY DANGEROUS TO DRIVE THE ENTIRE PERIOD FROM THE FIRST OCCURRENCE TILL THE REPLACEMENT. ACURA CS HAS REFUSED ANY SORT OF GOOD WILL REIMBURSEMENT, PARTIAL OR OTHERWISE, DUE TO THE FACT THAT ALL SERVICE WAS NOT EXCLUSIVELY DONE AT A DEALER. HONDA/ACURA IS STONE WALLING THE PUBLIC ABOUT THESE TRANSMISSION PROBLEMS, AND A DANGEROUS AND DEFECTIVE PRODUCT REMAINS ON THE MARKET FOR EACH CONSUMER TO DISCOVER FOR HIM/HERSELF. IT IS ONLY GOOD LUCK THAT NONE OF MY FAMILY WAS KILLED OR INJURED, AND IT IS JUST A MATTER OF TIME BEFORE SOME UNSUSPECTING PERSON IS. PLEASE INVESTIGATE AND FORCE HONDA/ACURA TO DO THE RIGHT THING AND RECALL THESE TRANSMISSIONS AND REPLACE THEM AT THEIR COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158820June 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 64,600 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158832June 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CLOSE CALL TRYING TO MERGE ONTO BUSY LOS ANGELES FREEWAY IN FRONT OF A FREIGHT TRUCK WHEN THE TRANSMISSION SLIPPED INTO NEUTRAL FOR SEVERAL SECONDS, UNTIL I LET GO OF THE ACCELERATOR AND TRIED AGAIN. HAD TO SLAM ON BRAKES AND PULL INTO EMERGENCY LANE TO AVOID COLLISION WITH TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158433May 27, 2006
EXTERIOR LIGHTING
THE BLUE-WHITE HALOGEN LIGHTS SHOULD BE OUTLAWED. THE GLARE IS OVERWHELMING AND DANGEROUS. IT IS A DISTRACTION WHILE DRIVING AND LIKELY LEADS TO ACCIDENTS, LIKE ANY OTHER DISTRACTION INTERFERES WITH ATTENTIVENESS. THE GLARE IN REAR VIEW MIRRORS CAUSES DRIVERS TO UNNECESSARILY PLACE THE REAR VIEW MIRROR IN "NIGHT DRIVING" POSITION, WHICH LIMITS ABILITY TO SEE ORDINARY OBJECTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157975May 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD REPEATEDLY REV AS IF IN NEUTRAL GEAR WHILE DRIVING IN 4TH OR 5TH GEAR AT OR ABOVE 30-50 MPH. LUCKILY NO ACCIDENTS/INJURIES. HAD COMPLAINED TO DEALER TWICE PREVIOUSLY ABOUT A BURNING SMELL COMING FROM THE TRANSMISSION BUT NO PROBLEMS FOUND AND CAR WAS STILL DRIVABLE AT THAT TIME. FAILURE OCCURRED AT AROUND 88,000 MILES. ENTIRE TRANSMISSION NEEDED TO BE REPLACED. SEEMS TO BE A PROBLEM COMMON WITH OTHER ACURA MDX 2001-2002 MODEL YEARS ONCE THE CAR IS ABOVE 75,000 MILES BUT ACURA DOES NOT ACKNOWLEDGE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157892May 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ACURA MDX 2001 AUTOMATIC TRANSMISSION FAILURE. TRANSMISSION SEEMS TO ALWAYS GET STUCK IN NEUTRAL WHILE DRIVING. ENGINE WILL REV VERY HIGH UNTIL THE TRANSMISSION SHIFTS GEAR. EACH TIME THE TRANSMISSION FAILS THE CAR IS BROUGHT TO SUDDEN STOP AND THEN SHIFTS GEARS THEN CONTINUES ON MOVING. THE TRANSMISSION PROBLEM CAUSES SUDDEN STOP WHEN DRIVING IN BOTH FREEWAY AND WHEN GO AT LOWS SPEEDS OF 30 MPH. THE ENGINE LIGHT WARNING LIGHTS UP, THE D5 GEARS STARTS TO BLINK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157694May 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MDX HAS 85K MILES ON IT, AND THE TRANNY STARTED THE INFAMOUS GOING INTO NEUTRAL AT 30-40 MPH ON AN INTERMITTENT BASIS...I'VE DONE ALL THE VARIOUS OIL SENDING UNIT AND EGR VALVE FIXES BUT STARTED HAVING THE ABOVE PROBLEM ABOUT 7K AGO, BUT WHEN I TOOK IT TO THE DEALER THEY GAVE THE OLD HMMM, IF WE CAN'T REPEAT IT, WE REALLY CAN'T REPLACE IT.... THEN, THE ENGINE LIGHT CAME ON. I MADE AN APPT WITH THE DEALER (PLEASANTON ACURA), THEY GAVE ME A $69 A DAY RENTAL AND SAID THEY WOULD CHECK IT OUT. THEY DID, AND CONFIRMED THE ENGINE CODE WAS TIED TO THE DEFECTIVE TRANSMISSION. I ONLY HAD THE STANDARD WARRANTY (50K, 4 YR) . I RECEIVED A CALL BACK THE SAME DAY SAYING ACURA HAS AGREED TO PAY FOR THE TRANSMISSION, BUT I WOULD HAVE TO PAY FOR THE LABOR...$1,100. I THINK ACURA SHOULD HAVE TO ANNOUNCE AND SUPPORT A TOTAL RECALL. I NEVER THOUGHT I WOULD SPEND $1,100 ON A TRANSMISSION FOR A 2002 ACURA MDX WITH AN OUT THE DOOR PRICE OF ~$47,000 - UNBELIEVABLE! I POSTED THE ABOVE ON THE ACURAMDX.ORG WEBSITE AFTER DOING A GOOGLE SEARCH ON MDX TRANSMISSIONS AND FINDING HUNDREDS OF COMPLAINTS FROM CAR OWNERS ACROSS THE UNITED STATES, ALL HAVING THE SAME TRANSMISSION PROBLEMS ON 2002 MDX. APPARENTLY, ACURA EXTENDED THE TRANSMISSION WARRANTY ON THEIR 2002 TL'S WITH THE SAME TRANSMISSION PROBLEM BUT FOR SOME REASON HAVE AVOIDED ADDRESSING THE MDX WITH A FORMAL RECALL OR EXTENDED WARRANTY EVEN THOUGH THEY KNOW AND THE PUBLIC ALL KNOW THE TRANSMISSION WAS A DEFECTIVE DESIGN AND REALLY POSES A SAFETY RISK FOR HUNDREDS OF MDX OWNERS AND OTHERS THAT MIGHT BE AFFECTED WHEN THE MDX TRANSMISSION FAILS TO ALLOW THE VEHICLE TO ACCELERATE WHEN MERGING ONTO A HIGHWAY WITH A SEMI-TRUCK THAT DOESN'T KNOW YOU'RE HAVING A TRANSMISSION FAILURE WHICH CAUSES YOUR TRANSMISSION TO SLIP AND LOSE ENGINE DRIVE POWER. THIS IS ONE BLATANT SAFETY ISSUE THAT ACURA SHOULD DO THE RIGHT THING AND EXTEND THE WARRANTY AND REPLACE THESE DEFECTIVE MDX 2002 TRANSMISSIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157677May 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE IS AN ACURA MDX 2001 1) DRIVING ON ROAD ~35 MPH TRANSMISSION SLIPPED INTO PARK AND THE CAR COME TO A HALT, ALMOST REAR-ENDED BY CAR BEHIND US. HELD UP TRAFFIC FOR SEVERAL MINUTES. 2) TRANSMISSION SLIPS BETWEEN 3RD AND 4TH GEAR INTO NEUTRAL OR PARK WHEN GOING ~30-40 MPH 3) TOOK IT TO ACURA DEALERSHIP AND CONTACTED ACURA CUSTOMER SERVICE. ACURA CUSTOMER SERVICE DECLINED MY CLAIM ALTHOUGH THE CAR ONLY HAS 58K MILES ON IT. ACURAMDX.ORG REFERRED ME TO THIS SITE WHERE HUNDREDS OF CUSTOMERS HAVE THE SAME PROBLEM AND FOR MOST ACURA CORP. REPLACES THE TRANSMISSION. THIS IS A DEFECTIVE PRODUCT THAT SHOULD BE RECALLED AND IT IS PUTTING THE LIFE OF HUNDREDS OF OWNERS AND THE PUBLIC IN DANGER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156902May 6, 2006
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
ACURA MDX FRONT RIGHT BUMPER ACCIDENT . NO PASSENGER ONLY DRIVER ACCIDENT CAUSED SEAT BELT DEPLOYMENT ON PASSENGER SIDE WITHOUT IT BEING OCCUPIED NOT OCCUPIED DRIVERS SIDE. NEEDED REPLACEMENT COMPLETE SYSTEM OF BOTH SEAT BELTS AND SENSORS. AIR BAGS DID NOT DEPLOY IN ERROR. ACCIDENT APPROXIMATELY 5 TO 7 MPH WITH BUMPER DAMAGE AND GRILL. ICE ON PRIVATE ROAD NEAR HOUSE. CAR HIT TREE ON TURN. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156103April 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER THE ENGINE WARMED UP,THE TRANSMISSION BEGAN MALFUNCTIONING. WHEN ATTEMPTING TO ACCELERATE THE GEARS WOULD NOT CHANGE. (THIS COULD HAVE BEEN DETRIMENTAL TO MY HEALTH AS I MUST LEAVE MY HOUSING SUBDIVISION AND ENTER A FOUR-LANE HIGHWAY!) WITHIN A FEW MINUTES THE TRANSMISSION HAD COMPLETELY SHUT DOWN. AFTER TURNING THE MOTOR OFF AND ALLOWING THE ENGINE TO COOL, MY HUSBAND WAS ABLE TO RESTART THE CAR AND DRIVE IT TO OUR HOUSE. NO WARNING SIGNS WERE GIVEN TO ALERT US TO A POTENTIAL PROBLEM. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE THEY INSPECTED IT AND SAID THE TRANSMISSION HAD TO BE REPLACED. UPON DOING SOME RESEARCH, I DISCOVERED THAT 2002 MDXS WERE RECALLED DUE TO MALFUNCTIONING TRANSMISSIONS. DO YOU THINK THAT THERE IS A POSSIBILITY THAT SOME OF THE 2003 MODELS ARE EQUIPPED WITH THE SAME TRANSMISSIONS? PLEASE NOTE THAT SCHEDULED MAINTENANCE WAS ALWAYS COMPLETED AT THE DEALERSHIP AND THAT THIS VEHICLE WAS NOT USED TO TOW ANYTHING. WHEN CONSIDERING ALL THE FACTS, I BELIEVE THAT AN INVESTIGATION SHOULD ENSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155816April 21, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING, EQUIPMENT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT*: THE CONTACT STATED WHILE DRIVING 20MPH THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING AND THE ENGINE STALLED. THE ENGINE WOULD NOT RESTART AND THE BATTERY WAS DISCHARGED. AFTERWARDS, THE AIRBAG AND TIRE MOUNTING LIGHT ILLUMINATED. THE VEHICLE WAS SEEN BY THE DEALER AND THE BATTERY WAS REPLACED. THE DEALER DETERMINED THE NAVIGATION UNIT WAS DRAINING THE BATTERY. THE ENGINE STALLING PERSISTED AND THE VEHICLE LOST ALL POWER. THE ENGINE WAS RESTARTED BUT CONTINUED TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THERE WAS A SHORT WITHIN THE AIRBAG SRS MODULE WIRING. ALTHOUGH THE AIRBAG PROBLEM WAS CORRECTED, THE STALLING CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155016April 11, 2006
SUSPENSION:REAR:SHOCK ABSORBER
REAR SHOCKS. THIS VEHICLE HAS 37,000 MILES. REAR SHOCKS FAILED WITH A POOL OF OIL ON THE GROUND AND ALL OVER THE WHEEL. I HAVE NEVER HAS SHOCKS GO OUT THIS QUICKLY ON A VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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