Acura MDX Complaints

3,381 consumer complaints on file.

#10672977January 16, 2015
ENGINE, SUSPENSION, FUEL/PROPULSION SYSTEM
I CAN NOT GO PASS 25MPH THE TRUCK WILL REEVE UP, THEN TURN OFF AFTER DRIVING FOR ONE MILE. THE ENGINE MOUNT, SHAKES. I WAS TOLD IT IS A TRANSMISSION ISSUE. SOMETIMES THE GEARS DON'T SWITCH FROM ORIGINAL POSITION, EX. PARK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672733January 15, 2015
ELECTRICAL SYSTEM
WHILE TRAVELING ON A CITY STREET, THE COMPUTER STARTED TO CHANGE RADIO STATIONS, FAN SPEEDS, TEMPERATURE, AND HEATED SEATS WITHOUT ANY OPERATOR INPUT AND IN A VERY RAPID MANNER FOR APPROXIMATELY 5 MINUTES. BY THE TIME WE GOT THE VEHICLE TO THE DEALERSHIP, THE SYSTEM HAD RESET AND THE DEALER ADVISED THEY COULD NOT FIND ANY ISSUES WITH THE VEHICLE. SINCE THEN, WE CONTINUE TO HAVE PROBLEMS AND THEY NOW INCLUDE THE COLLISION WARNING SYSTEM GOING OFF WHILE SITTING STILL, THE REAR VIEW CAMERA WILL KEEP OPERATING WHILE DRIVING FORWARD, THE TOUCHSCREEN PANELS QUIT WORKING FOR UP TO 10 MINUTES AT A TIME, THE NAVIGATION SYSTEM WILL SHOW INACCURATE INFORMATION, AND THE PANELS HAVE GONE BLANK AND THEN SHOWED THE MESSAGE HDD ERROR, CONTACT SERVICE. ACURA SERVICE AND CLIENT RELATIONS HAS ADVISED THAT THEY DO NOT BELIEVE THERE IS A PROBLEM BECAUSE THE VEHICLE DOES NOT EXHIBIT THE PROBLEMS WHILE IN THEIR SHOP AND HAVE STATED THAT UNLESS THEY SEE THE PROBLEM, THERE IS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671950January 12, 2015
STEERING, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
DEFECT SHOWS AS IMMEDIATE LOSS OF TOE ALIGNMENT IN BOTH FRONT TIRES, LANE KEEP ASSIST COMPUTERIZED FEATURE IN UNABLE TO TURN STEERING WHEEL RIGHT, AND STEERING WHEEL POSITION SENSOR IS UNABLE TO REMAIN FIXED AT ZERO. STEERING WHEEL POSITION SENSOR: FORCES THE VEHICLE INTO ONCOMING TRAFFIC BY AUTOMATICALLY DURING FRONT WHEELS TWO AND FIVE DEGREES WITH MAXIMUM TURNING FORCE APPLIED WHEN THE ROAD PRESENTS ANY COMBINATION OF CURVED, TILTED, AND BUMPY CONDITION. STEERING WHEEL HAND SENSOR ? COMPUTER APPLIED OVER-STEER FORCES THE CAR LEFT OR RIGHT SEVERAL DEGREES DEPENDING ON HAND POSITION. IDS: THREE SETTINGS FORCE STEERING WHEEL SEVERAL DEGREES LEFT OR RIGHT DURING BRAKING DEPENDING ON LAST APPLIED STEERING ADJUSTMENT. WHEN THE ROAD IS A COMBINATION OF CURVED, SUBSTANTIALLY SLOPED, OR BUMPY THE COMPUTER WILL APPLY MAXIMUM COMPUTERIZED TURNING FORCE TO MOVE STEERING WHEEL UP TO 45 DEGREES LEFT INTO ONCOMING TRAFFIC EVEN WHEN THE ROAD SLOPES AND/OR CURVES AWAY FROM ONCOMING TRAFFIC. A SERIES OF SOFTWARE COMMAND CONFLICTS AND OVERRIDES BETWEEN IDS, STEERING WHEEL POSITION SENSOR, STEERING WHEEL SENSOR FOR HAND POSITION, RADAR, AND ROAD POSITION SENSOR, AND OTHER-VEHICLE SENSORS ROUTINELY CAUSE THE COMPUTER TO PERFORM UNINTENDED DRIVE INTO INCOMING TRAFFIC WITH MAXIMUM COMPUTER APPLIED FORCE. MANUFACTURER REFUSED TO PROVIDE DEALERS COMPUTER DIAGNOSTIC EQUIPMENT THAT ALIGNS STEERING WHEEL SENSOR WITH NAVIGATION COMPUTER, RADAR, INTERNAL/EXTERNAL SENSORS, IDS, AND STEERING WHEEL HAND SENSOR UNLESS THE CONSUMER IS WILLING TO PAY $700 IN EQUIPMENT TRANSFER COSTS. MANUFACTURER DEMANDS DEALERS DENY SERVICE OR AVOID WRITING WORK ORDERS THAT CONTAIN ANY INDICATION OF A PROBLEM WITH STEERING WHEEL SENSOR, RADAR, COMPUTER-INTEGRATED HARDWARE, OR IDS. INSTEAD VERBALIZE COMPUTER-RELATED ISSUES WITH REPAIR TECHS TO AVOID REGULATORY REPORTING AND CALIFORNIA LEMON LAW REQUIREMENTS. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10671442January 9, 2015
STEERING
WHILE MAKING A LEFT HAND TURN AT SLOW SPEED, STEERING LOCKED AND THE WHEEL HAD TO BE FORCED BACK THE OTHER DIRECTION, BARELY AVOIDING A TREE. CAR MAKES INTERMITTENT BUT CONSIDERABLE NOISE/RUBBING WHILE TURNING (NOISE LASTS ABOUT 2 SECONDS). TOOK IT TO DEALERSHIP TODAY (PROCTOR ACURA) AND DEALERSHIP COULD FIND NO ISSUES WITH STEERING. ALSO COULD NOT REPLICATE THE NOISE/PROBLEM. NOTHING REPAIRED AND NO EXPLANATION GIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671454January 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, MY CAR'S ANTI-LOCK BRAKES ENGAGE AND MY VSA IDIOT LIGHT GOES ON SIMUTANEOUSLY WITHOUT ANY WARNING. I AM NOT TRYING TO BRAKE WHEN THIS HAPPENS. IT DOES IT ALL BY ITSELF EVERY TIME I DRIVE THE CAR NOW. SPEED DOESN'T MATTER. I AM WORRIED I CAN NOT MAINTAIN CONTROL ON ICY ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671104January 8, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN CRUISING 20-30 MILES, THE TRANSMISSION WOULD SHUTTER OR MAKE LOUD GRINDING NOISES AND VEHICLE WOULD SHAKE. DEALER COULDN'T DUPLICATE NOISE AND NOTHING WAS DONE UNTIL 2014. TRANSMISSION OIL WAS CHANGED AND IF PROBLEMS COMES BACK, THEY WOULD CHANGE IT. PROBLEM CAME BACK AND NOW MAKES TREMBLING NOISE AND FEEL IT WHEN REACHING SPEED OF 49 EXACTLY AND 1500RPM, DURING SHIFTING GEARS AND COULD GET STUCK. DEALER STATED IS NORMAL SOUND. NOW I HAVE CHECK ENGINE LIGHT WITH CODE P0706, WHICH IS OPEN IN TRANSMISSION RANGE SWITCH CIRCUIT PROBABLE CAUSE. SEARCHED AND IT SEEMS THAT THIS YEAR MODEL, ACURA MDX 2006, HAS HAD PROBLEMS WITH TRANSMISSIONS AND NO RECALLS. CAR MAKES NOISE WHILE THIS IS HAPPENING WHILE ON THE HIGHWAY. SOMETIMES THE TRUCK GETS STUCK DOING THIS UNTIL I ACCELERATE OR BRING DOWN THE SPEED ON THE HIGHWAY. THERE ARE MANY COMPLAINS WITH THIS ISSUE, AN ACURA HAS NOT ACKNOWLEDGE THE PROBLEM. I AM AFRAID TO HAVE AN ACCIDENT ON THE HIGHWAY OR THE VEHICLE GETS STUCK TRYING TO CHANGE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670385January 6, 2015
UNKNOWN OR OTHER
THE HANDS FREE LINK (HFL) ON THIS 2007 ACURA MDX FAILED TO WORK. THE DEVICE PROVIDES FOR SAFE HANDS FREE OPERATION OF THE VEHICLE AND TALKING ON A BLUETOOTH PAIRED PHONE. IN ADDITION IT PROVIDES FOR SAFE OPERATIONS OF VARIOUS SETTINGS OF THE VEHICLE W/OUT HAVING TO TAKE YOUR HANDS OFF THE STEERING WHEEL. AFTER RESEARCHING THE PROBLEM IT SEEMS TO BE A COMMON PROBLEM AMONG HONDA'S AND ACURA'S THAT THAT THE HANDS FREE LINK ELECTRONIC MODULE MALFUNCTIONS. IN ADDITION THE MALFUNCTIONING OF THE HFL CAUSES A BATTERY DRAIN AND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662786January 6, 2015
AIR BAGS
2003 ACURA MDX. CONSUMER WOULD LIKE TO REPLACE AIRBAGS ON CAR BUT WAS UNSUCCESSFUL, BECAUSE NO RECALL HAD BEEN ISSUED FOR THE CONSUMERS MODEL. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670029January 5, 2015
SERVICE BRAKES
THIS IS ABOUT BRAKE WARNING SYSTEM AND NOT ABOUT ACTUAL BRAKES.HAVE EXPERIENCED BRAKE WARNING LIGHT COMING ON IN INSTRUMENT PANEL AT LEAST 15 TIMES SINCE FEB 2014. ACTIVATES FOR NO APPARENT REASON. IT COMES ON WHEN THERE IS NO TRAFFIC IN FRONT OF ME IN MY LANE AND NO TRAFFIC IN OTHER LANE COMING TOWARDS ME. HAS COME ON WHEN AT STOP LIGHT AND START TO ACCELERATE. DEALER CANNOT DUPLICATE WHEN CAR THERE OVERNIGHT. HAVE TALKED WITH ACURA CUST SVC AND THEY SAY THEY HAVE EXPERIENCED SAME IN THE VEHICLES THEY DRIVE FROM TIME TO TIME, AND HAVE DOCUMENTED SOME CASES FROM OTHER CUSTOMERS.THEY SEEM TO INDICATE SENSOR IS OVER SENSITIVE AND WILL NOT REPLACE IT. THERE IS A SWITCH TO LEFT OF STEERING COLUMN WHERE YOU CAN TURN BRAKE WARNING SYSTEM OFF. ALTHOUGH THEY STATE THIS IS NOT ACURA'S POLICY AND ARE NOT TELLING ME TO TURN IT OFF, IT IS IN REALITY WHAT THEY ARE TELLING PEOPLE. IF THEY ARE GOING TO PROVIDE A SAFETY WARNING SYSTEM IN THE CAR, THEN IT SHOULD WORK. TURNING IT OFF DUE TO SENSOR ISSUES SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN. I HAVE TURNED THE SYSTEM OFF AND JUST HOPE SOME DAY I WILL NOT REGRET DOING SO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668996December 30, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR WINDOW WAS INOPERABLE SEVERAL DAYS OVER THE WINTER. ACURA SAID IT WAS DUE TO POLAR VORTEX. OTHER WINDOWS WORKED FIND. DOOR HANDLE ON THIS DOOR HAS ALSO FAILED. STRUGGLE WITH WINDSHIELD FROSTS ON DRIVERS SIDE AS WELL. IT SEEMS LIKE THERE IS A BAD SEAL ON THIS DOOR THAT IS ALLOWING MOISTURE IN CAUSING DOOR HANDLE TO FAIL AND WINDOW TO FREEZE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668683December 29, 2014
STEERING
I HAVE AN 2014 SH-AWD ADVANCE WITH ENTERTAINMENT PACKAGE. AFTER HAVING VEHICLE A FEW MONTHS I MADE A CALL ABOUT NOISE COMING FROM OUTSIDE OF CAR WHEN BACKING AND/OR PULLING FORWARD LIKE DOING A 3 POINT TURN. WAS TOLD IT WAS NORMAL FOR THIS VEHICLE. I ASKED WHEN TAKING VEHICLE FOR FIRST MAINTENANCE ABOUT GRINDING NOISE AND TOLD THAT THESE CARS DO THAT AND WAS NOT A PROBLEM. I HAVE BEEN HAVING ISSUES THAT WHEN PULLING FORWARD WITH WHEELS ONLY SLIGHTLY TURNED THAT THERE IS A NOISE AND ALOT OF RESISTANCE IN THE STEERING. ON ONE OCCASION AT AROUND 13,000 MILES WHILE PARKING, THE STEERING MADE NOISE AND JERKED WHEEL BACK OPPOSITE OF WAY I NEEDED TO GO ALMOST CAUSED ME TO HIT ANOTHER CAR. TAKING INTO SERVICE FOR 2ND MAINTENANCE AND WILL ONCE AGAIN POINT OUT THIS PROBLEM AND SEE IF ANYTHING CAN BE DONE BECAUSE THIS IS HAPPENING MORE FREQUENTLY AND BECOMING MORE AGGRESSIVE WITH CAR TAKING OVER MY STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668267December 26, 2014
SUSPENSION
THE ELECTRONIC SUSPENSION ON OUR 07 MDX IS AN EXTRA PAID OPTION, WE DID NOT BUY NEW BUT WE STILL PAID FOR THAT OPTION AS IT INCREASES VALUE NEW OR USED... THE REAR DAMPERS IN OURS ARE LEAKING AND FOR A SET TO REPLACE COSTS AT LEAST $1000 IN PARTS AND THEN YOU HAVE TO PAY LABOR. THIS IS A PREMIUM BRAND, BUT IT IS NOT AN EXOTIC... NOT SURE WHY AN ACURA ADS SUSPENSION PART THAT PROBABLY COSTS THEM $50 TO MAKE, COSTS THE CONSUMER (AKA THE PPL WHO KEEP ACURA IN BUSINESS) $500+ EACH. THIS IS OBVIOUSLY A MAJOR AND EXPENSIVE FLAW IN ACURAS SUSPENSION AND THEY SHOULD REPLACE FOR FREE OR AT THE LEAST PRICE THE PART SO IT'S AFFORDABLE. I HAVE A 12 YR OLD LEXUS THAT HAS THE ORIGINAL SUSPENSION AND IS STILL WORKING LIKE IT SHOULD... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668310December 26, 2014
AIR BAGS
MOVING THROUGH INTERSECTION AFTER BEING AT A COMPLETE STOP, THE DRIVER SIDE CURTAIN AIRBAG JUST RANDOMLY DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668339December 26, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667705December 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V70000 (AIR BAGS). THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE RECALL REMEDY WAS NOT AVAILABLE AND THERE WAS NO ESTIMATED TIMEFRAME FOR THE RECALL PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664713December 16, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TRANSMISSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663851December 15, 2014
VEHICLE SPEED CONTROL
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM RE COPY OF LETTER TO ACURA USA VICE PRESIDENT JOHN MENDEL REGARDING 2014 ACURA MDX THROTTLE PROBLEM AND REQUESTING INSPECTION TO ENSURE SAFETY *TGW THE CONSUMER STATED ON THE MORNING OF NOVEMBER 17, 2014, WHILE ENTERING THE GARAGE, THE VEHICLE LURCHED FORWARD AND WOULD NOT RESPOND TO THE BRAKE. THE VEHICLE WENT THROUGH THE BACK OF THE GARAGE AND CAUSED SIGNIFICANT DAMAGED TO HER HOME AND THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10663960December 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS CONTACTED, BUT DID NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WOULD BE SCHEDULED FOR REPAIR WITHIN 3-5 BUSINESS DAYS; HOWEVER, THE DEALER WAS UNABLE TO HONOR THE SCHEDULED REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662916December 8, 2014
POWER TRAIN, ENGINE
FOUND A STRAWBERRY MILKSHAKE IN THE RADIATOR OVERFLOW TANK. DIAGNOSIS: FAILURE OF TRANSMISSION COOLER INSIDE OF RADIATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663016December 8, 2014
EXTERIOR LIGHTING
FIRST, MANY NEW VEHICLES INSTALL HALOGEN HEAD LAMPS, SOME OF THEM ARE WHITE IN COLOR. THESE HEAD LAMPS ARE EXCEPTIONALLY BRIGHT. I LIVE IN CALIFORNIA WHERE THERE IS LAW RESTRICTING THE BRIGHTNESS OF THESE LAMPS. I STRONGLY BELIEVE THAT SOME OF THESE HEAD LAMPS ARE OVERLY BRIGHT BECAUSE IT BLINDS MY EYES AT NIGHT. ONE MODEL IN PARTICULAR IS THE NEW 2013, 2014 PRIUS. I WONDER IF THEY PASS THE REQUIREMENT OF LAW OF ALL THE STATES. SECOND, MOST OF THE MODELS MANUFACTURED BY ACURA AND MERCEDES BENZ INSTALLED FROG LIGHTS AND BY DEFAULT, THE FROG IS TURNED ON WITHOUT THE HEAD LAMP. THIS VIOLATES LAW IN CALIFORNIA. I AM NOT SURE WHERE TO FILE COMPLAIN, BUT HOPE YOU CAN REDIRECT TO THE APPROPRIATE PARTY. THIS CONCERNS DRIVES SAFETY. THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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